Salesforce Einstein / Agentforce vs. Zapier: data protection per plan

yes (on request)

yes (on request)

yes (on request)

yes (on request)

yes (on request)

yes (on request)

yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)

yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)

yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)

yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)

Documentation does not differentiate by plan. Trust Layer: "prompts and generated responses are never stored or used to train the underlying third-party large language models" (Zero Data Retention). Einstein Platform Notices (Published 2026-05-22, q7): OpenAI, Azure, Google and Anthropic (via AWS) "have contracted to not otherwise retain or use Customer Data sent to the model" (apart from automated safety classification). Use by Salesforce itself: the Einstein Platform SPARC (Published 2026-07-24, q8) permits the use of customer data "on an aggregate basis for purposes such as research, marketing, analysis, and benchmarking, and other purposes reasonably required to develop, deliver, and provide ongoing innovation to the Covered Services", without personally identifiable data; the documentation contains no express statement on training Salesforce's own models. For Einstein Conversation Insights, Salesforce employees may review customer data "for the purposes of improving and training the product" (q7). SPARC and Notices apply to the "Covered Services branded as Agentforce" without differentiating by edition; Salesforce Foundations is not named separately there (q7, q8).

Documentation does not differentiate by plan. Trust Layer: "prompts and generated responses are never stored or used to train the underlying third-party large language models" (Zero Data Retention). Einstein Platform Notices (Published 2026-05-22, q7): OpenAI, Azure, Google and Anthropic (via AWS) "have contracted to not otherwise retain or use Customer Data sent to the model" (apart from automated safety classification). Use by Salesforce itself: the Einstein Platform SPARC (Published 2026-07-24, q8) permits the use of customer data "on an aggregate basis for purposes such as research, marketing, analysis, and benchmarking, and other purposes reasonably required to develop, deliver, and provide ongoing innovation to the Covered Services", without personally identifiable data; the documentation contains no express statement on training Salesforce's own models. For Einstein Conversation Insights, Salesforce employees may review customer data "for the purposes of improving and training the product" (q7).

Documentation does not differentiate by plan. Trust Layer: "prompts and generated responses are never stored or used to train the underlying third-party large language models" (Zero Data Retention). Einstein Platform Notices (Published 2026-05-22, q7): OpenAI, Azure, Google and Anthropic (via AWS) "have contracted to not otherwise retain or use Customer Data sent to the model" (apart from automated safety classification). Use by Salesforce itself: the Einstein Platform SPARC (Published 2026-07-24, q8) permits the use of customer data "on an aggregate basis for purposes such as research, marketing, analysis, and benchmarking, and other purposes reasonably required to develop, deliver, and provide ongoing innovation to the Covered Services", without personally identifiable data; the documentation contains no express statement on training Salesforce's own models. For Einstein Conversation Insights, Salesforce employees may review customer data "for the purposes of improving and training the product" (q7).

Documentation does not differentiate by plan. Trust Layer: "prompts and generated responses are never stored or used to train the underlying third-party large language models" (Zero Data Retention). Einstein Platform Notices (Published 2026-05-22, q7): OpenAI, Azure, Google and Anthropic (via AWS) "have contracted to not otherwise retain or use Customer Data sent to the model" (apart from automated safety classification). Use by Salesforce itself: the Einstein Platform SPARC (Published 2026-07-24, q8) permits the use of customer data "on an aggregate basis for purposes such as research, marketing, analysis, and benchmarking, and other purposes reasonably required to develop, deliver, and provide ongoing innovation to the Covered Services", without personally identifiable data; the documentation contains no express statement on training Salesforce's own models. For Einstein Conversation Insights, Salesforce employees may review customer data "for the purposes of improving and training the product" (q7).

Documentation does not differentiate by plan. Trust Layer: "prompts and generated responses are never stored or used to train the underlying third-party large language models" (Zero Data Retention). Einstein Platform Notices (Published 2026-05-22, q7): OpenAI, Azure, Google and Anthropic (via AWS) "have contracted to not otherwise retain or use Customer Data sent to the model" (apart from automated safety classification). Use by Salesforce itself: the Einstein Platform SPARC (Published 2026-07-24, q8) permits the use of customer data "on an aggregate basis for purposes such as research, marketing, analysis, and benchmarking, and other purposes reasonably required to develop, deliver, and provide ongoing innovation to the Covered Services", without personally identifiable data; the documentation contains no express statement on training Salesforce's own models. For Einstein Conversation Insights, Salesforce employees may review customer data "for the purposes of improving and training the product" (q7).

Documentation does not differentiate by plan. Trust Layer: "prompts and generated responses are never stored or used to train the underlying third-party large language models" (Zero Data Retention). Einstein Platform Notices (Published 2026-05-22, q7): OpenAI, Azure, Google and Anthropic (via AWS) "have contracted to not otherwise retain or use Customer Data sent to the model" (apart from automated safety classification). Use by Salesforce itself: the Einstein Platform SPARC (Published 2026-07-24, q8) permits the use of customer data "on an aggregate basis for purposes such as research, marketing, analysis, and benchmarking, and other purposes reasonably required to develop, deliver, and provide ongoing innovation to the Covered Services", without personally identifiable data; the documentation contains no express statement on training Salesforce's own models. For Einstein Conversation Insights, Salesforce employees may review customer data "for the purposes of improving and training the product" (q7).

Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.

Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.

Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.

Terms of Service (effective 2026-04-09) section 7(b): accounts on the Company or Enterprise Plan are automatically opted out of the use of de-identified 'Derived Data' (including for model training). Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan'; Enterprise accounts are also automatically opted out of learning from workflow structure. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.

Infrastructure-and-Sub-processors documentation (Published 2026-10-02): Einstein Generative AI Services process at OpenAI in the USA (failover rerouting to Azure, priority to the org region), at Azure OpenAI in several regions incl. the EU (e.g. France, Germany, Sweden), at Google/AWS in the nearest disclosed region (e.g. Germany, Netherlands; failover via US endpoints); batch processing via Azure OpenAI uses global endpoints without geo-routing. According to a footnote, Agentforce Coworker only in certain regions (e.g. USA, Netherlands or Germany, France, Italy, Sweden). Org hosting on Hyperforce/AWS in selectable regions incl. Germany, France, Ireland and others.

Infrastructure-and-Sub-processors documentation (Published 2026-10-02): Einstein Generative AI Services process at OpenAI in the USA (failover rerouting to Azure, priority to the org region), at Azure OpenAI in several regions incl. the EU (e.g. France, Germany, Sweden), at Google/AWS in the nearest disclosed region (e.g. Germany, Netherlands; failover via US endpoints); batch processing via Azure OpenAI uses global endpoints without geo-routing. According to a footnote, Agentforce Coworker only in certain regions (e.g. USA, Netherlands or Germany, France, Italy, Sweden). Org hosting on Hyperforce/AWS in selectable regions incl. Germany, France, Ireland and others.

Infrastructure-and-Sub-processors documentation (Published 2026-10-02): Einstein Generative AI Services process at OpenAI in the USA (failover rerouting to Azure, priority to the org region), at Azure OpenAI in several regions incl. the EU (e.g. France, Germany, Sweden), at Google/AWS in the nearest disclosed region (e.g. Germany, Netherlands; failover via US endpoints); batch processing via Azure OpenAI uses global endpoints without geo-routing. According to a footnote, Agentforce Coworker only in certain regions (e.g. USA, Netherlands or Germany, France, Italy, Sweden). Org hosting on Hyperforce/AWS in selectable regions incl. Germany, France, Ireland and others.

Infrastructure-and-Sub-processors documentation (Published 2026-10-02): Einstein Generative AI Services process at OpenAI in the USA (failover rerouting to Azure, priority to the org region), at Azure OpenAI in several regions incl. the EU (e.g. France, Germany, Sweden), at Google/AWS in the nearest disclosed region (e.g. Germany, Netherlands; failover via US endpoints); batch processing via Azure OpenAI uses global endpoints without geo-routing. According to a footnote, Agentforce Coworker only in certain regions (e.g. USA, Netherlands or Germany, France, Italy, Sweden). Org hosting on Hyperforce/AWS in selectable regions incl. Germany, France, Ireland and others.

Infrastructure-and-Sub-processors documentation (Published 2026-10-02): Einstein Generative AI Services process at OpenAI in the USA (failover rerouting to Azure, priority to the org region), at Azure OpenAI in several regions incl. the EU (e.g. France, Germany, Sweden), at Google/AWS in the nearest disclosed region (e.g. Germany, Netherlands; failover via US endpoints); batch processing via Azure OpenAI uses global endpoints without geo-routing. According to a footnote, Agentforce Coworker only in certain regions (e.g. USA, Netherlands or Germany, France, Italy, Sweden). Org hosting on Hyperforce/AWS in selectable regions incl. Germany, France, Ireland and others.

Infrastructure-and-Sub-processors documentation (Published 2026-10-02): Einstein Generative AI Services process at OpenAI in the USA (failover rerouting to Azure, priority to the org region), at Azure OpenAI in several regions incl. the EU (e.g. France, Germany, Sweden), at Google/AWS in the nearest disclosed region (e.g. Germany, Netherlands; failover via US endpoints); batch processing via Azure OpenAI uses global endpoints without geo-routing. According to a footnote, Agentforce Coworker only in certain regions (e.g. USA, Netherlands or Germany, France, Italy, Sweden). Org hosting on Hyperforce/AWS in selectable regions incl. Germany, France, Ireland and others.

Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.

Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.

Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.

Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.

• OpenAI, L.L.C. (generative AI, USA; on failover rerouting to an Azure endpoint)
• Microsoft Corporation (Microsoft Azure / Azure OpenAI; regions incl. USA, Switzerland, France, Germany, Sweden, UK and others)
• Google LLC (generative AI; "disclosed region closest to Customer's Salesforce Org", e.g. Germany, Netherlands; failover via Google endpoint in the USA)
• Amazon Web Services, Inc. (hosting and generative AI provider, including Anthropic models via AWS according to the Notices q7; Agentforce Speech: AWS Polly/Transcribe)
• Bright Data Inc. (web search for generative AI, only if enabled by the customer)
• SuSea, Inc. (dba You.com; web search for generative AI, only if enabled by the customer)
• Temporal Technologies Inc. (orchestration of background workflows; incl. USA, Germany, UK)
• Eleven Labs Inc. (text-to-speech/speech-to-text, Agentforce Speech Foundations)
• Deepgram, Inc. (speech-to-text, Agentforce Speech Foundations; also self-hosted on AWS)

• OpenAI, L.L.C. (generative AI, USA; on failover rerouting to an Azure endpoint)
• Microsoft Corporation (Microsoft Azure / Azure OpenAI; regions incl. USA, Switzerland, France, Germany, Sweden, UK and others)
• Google LLC (generative AI; "disclosed region closest to Customer's Salesforce Org", e.g. Germany, Netherlands; failover via Google endpoint in the USA)
• Amazon Web Services, Inc. (hosting and generative AI provider, including Anthropic models via AWS according to the Notices q7; Agentforce Speech: AWS Polly/Transcribe)
• Bright Data Inc. (web search for generative AI, only if enabled by the customer)
• SuSea, Inc. (dba You.com; web search for generative AI, only if enabled by the customer)
• Temporal Technologies Inc. (orchestration of background workflows; incl. USA, Germany, UK)
• Eleven Labs Inc. (text-to-speech/speech-to-text, Agentforce Speech Foundations)
• Deepgram, Inc. (speech-to-text, Agentforce Speech Foundations; also self-hosted on AWS)

• OpenAI, L.L.C. (generative AI, USA; on failover rerouting to an Azure endpoint)
• Microsoft Corporation (Microsoft Azure / Azure OpenAI; regions incl. USA, Switzerland, France, Germany, Sweden, UK and others)
• Google LLC (generative AI; "disclosed region closest to Customer's Salesforce Org", e.g. Germany, Netherlands; failover via Google endpoint in the USA)
• Amazon Web Services, Inc. (hosting and generative AI provider, including Anthropic models via AWS according to the Notices q7; Agentforce Speech: AWS Polly/Transcribe)
• Bright Data Inc. (web search for generative AI, only if enabled by the customer)
• SuSea, Inc. (dba You.com; web search for generative AI, only if enabled by the customer)
• Temporal Technologies Inc. (orchestration of background workflows; incl. USA, Germany, UK)
• Eleven Labs Inc. (text-to-speech/speech-to-text, Agentforce Speech Foundations)
• Deepgram, Inc. (speech-to-text, Agentforce Speech Foundations; also self-hosted on AWS)

• OpenAI, L.L.C. (generative AI, USA; on failover rerouting to an Azure endpoint)
• Microsoft Corporation (Microsoft Azure / Azure OpenAI; regions incl. USA, Switzerland, France, Germany, Sweden, UK and others)
• Google LLC (generative AI; "disclosed region closest to Customer's Salesforce Org", e.g. Germany, Netherlands; failover via Google endpoint in the USA)
• Amazon Web Services, Inc. (hosting and generative AI provider, including Anthropic models via AWS according to the Notices q7; Agentforce Speech: AWS Polly/Transcribe)
• Bright Data Inc. (web search for generative AI, only if enabled by the customer)
• SuSea, Inc. (dba You.com; web search for generative AI, only if enabled by the customer)
• Temporal Technologies Inc. (orchestration of background workflows; incl. USA, Germany, UK)
• Eleven Labs Inc. (text-to-speech/speech-to-text, Agentforce Speech Foundations)
• Deepgram, Inc. (speech-to-text, Agentforce Speech Foundations; also self-hosted on AWS)

• OpenAI, L.L.C. (generative AI, USA; on failover rerouting to an Azure endpoint)
• Microsoft Corporation (Microsoft Azure / Azure OpenAI; regions incl. USA, Switzerland, France, Germany, Sweden, UK and others)
• Google LLC (generative AI; "disclosed region closest to Customer's Salesforce Org", e.g. Germany, Netherlands; failover via Google endpoint in the USA)
• Amazon Web Services, Inc. (hosting and generative AI provider, including Anthropic models via AWS according to the Notices q7; Agentforce Speech: AWS Polly/Transcribe)
• Bright Data Inc. (web search for generative AI, only if enabled by the customer)
• SuSea, Inc. (dba You.com; web search for generative AI, only if enabled by the customer)
• Temporal Technologies Inc. (orchestration of background workflows; incl. USA, Germany, UK)
• Eleven Labs Inc. (text-to-speech/speech-to-text, Agentforce Speech Foundations)
• Deepgram, Inc. (speech-to-text, Agentforce Speech Foundations; also self-hosted on AWS)

• OpenAI, L.L.C. (generative AI, USA; on failover rerouting to an Azure endpoint)
• Microsoft Corporation (Microsoft Azure / Azure OpenAI; regions incl. USA, Switzerland, France, Germany, Sweden, UK and others)
• Google LLC (generative AI; "disclosed region closest to Customer's Salesforce Org", e.g. Germany, Netherlands; failover via Google endpoint in the USA)
• Amazon Web Services, Inc. (hosting and generative AI provider, including Anthropic models via AWS according to the Notices q7; Agentforce Speech: AWS Polly/Transcribe)
• Bright Data Inc. (web search for generative AI, only if enabled by the customer)
• SuSea, Inc. (dba You.com; web search for generative AI, only if enabled by the customer)
• Temporal Technologies Inc. (orchestration of background workflows; incl. USA, Germany, UK)
• Eleven Labs Inc. (text-to-speech/speech-to-text, Agentforce Speech Foundations)
• Deepgram, Inc. (speech-to-text, Agentforce Speech Foundations; also self-hosted on AWS)

• Amazon Web Services (USA): cloud and AI provider
• Anthropic (USA): AI provider
• Baseten (USA): AI provider (new in the list from 2026-10-23)
• OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
• Google (USA): cloud and AI provider
• Microsoft (USA): AI provider
• Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
• Fireworks AI (USA): AI provider
• Databricks (USA): data intelligence
• Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
• Firecrawl (USA): knowledge sources
• Heroku, Vercel (USA): operations/cloud
• Redis (USA): storage/caching
• Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
• Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
• Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
• Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
• Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom

• Amazon Web Services (USA): cloud and AI provider
• Anthropic (USA): AI provider
• Baseten (USA): AI provider (new in the list from 2026-10-23)
• OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
• Google (USA): cloud and AI provider
• Microsoft (USA): AI provider
• Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
• Fireworks AI (USA): AI provider
• Databricks (USA): data intelligence
• Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
• Firecrawl (USA): knowledge sources
• Heroku, Vercel (USA): operations/cloud
• Redis (USA): storage/caching
• Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
• Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
• Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
• Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
• Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom

• Amazon Web Services (USA): cloud and AI provider
• Anthropic (USA): AI provider
• Baseten (USA): AI provider (new in the list from 2026-10-23)
• OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
• Google (USA): cloud and AI provider
• Microsoft (USA): AI provider
• Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
• Fireworks AI (USA): AI provider
• Databricks (USA): data intelligence
• Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
• Firecrawl (USA): knowledge sources
• Heroku, Vercel (USA): operations/cloud
• Redis (USA): storage/caching
• Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
• Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
• Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
• Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
• Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom

• Amazon Web Services (USA): cloud and AI provider
• Anthropic (USA): AI provider
• Baseten (USA): AI provider (new in the list from 2026-10-23)
• OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
• Google (USA): cloud and AI provider
• Microsoft (USA): AI provider
• Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
• Fireworks AI (USA): AI provider
• Databricks (USA): data intelligence
• Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
• Firecrawl (USA): knowledge sources
• Heroku, Vercel (USA): operations/cloud
• Redis (USA): storage/caching
• Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
• Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
• Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
• Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
• Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom

USD 0 (Salesforce Foundations, incl. Agentforce Builder, Prompt Builder, Agentforce Coworker and others; as of 2026-10-14)

USD 500 per 100,000 Flex Credits (as of 2026-10-14; pricing page shows a USD/EUR converter, EUR 500 per 100k)

USD 2 per conversation; for customer-facing agents, cannot be used in the same org as Flex Credits (as of 2026-10-14)

USD 5 per user/month, requires Flex Credits (as of 2026-10-14)

USD 125 per user/month (Sales/Service/Field Service/Operations add-ons) or USD 150 per user/month (Industries add-ons), unlimited employee agent usage (as of 2026-10-14)

from USD 550 per user/month, includes Agentforce add-on and 2.75 million Flex Credits per org/year (as of 2026-10-14). Sales Cloud pricing page (as of 2026-10-18): Max USD 550 or EUR 550 per user/month, billed annually, no indication whether VAT is included (q9)

USD 0 or EUR 0 per month; 100 tasks/month (pricing page)

from USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'

from USD 69 per month with annual billing or USD 103.50 with monthly billing (2,000 tasks/month; tiers up to 2M tasks); in EUR from EUR 63.09 or EUR 94.63 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'

Custom (pricing page: 'Contact for pricing'; Agents Enterprise also 'Contact for pricing')

yes

yes

yes

yes

yes

yes

yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas and MCP included, Copilot (beta) with a daily message limit; AI by Zapier and AI fields not included in the Free plan. Agents add-on 'Agents Free': 400 activities/month)

yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year))

yes (Agents with shared account activities, Chatbots, Copilot unlimited, MCP, Canvas, AI by Zapier according to the pricing page)

yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; 'Agents Enterprise' add-on with a custom number of activities, organisation-wide agent sharing, 'Enterprise-grade audit logs' and 'Restricted apps support'; according to the Trust Center, Meta models in AI by Zapier must be enabled by an administrator)