sevdesk vs. Zapier: data protection per plan
sevdesk (4 plans) and Zapier (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | sevdesk | Zapier |
|---|---|---|
| Provider based in | sevDesk GmbH, Im Unteren Angel 1, 77652 Offenburg, Germany | Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401, USA |
| Plans recorded | 4 | 4 |
| Hosting | EU option: all 4 plans | US only: all 4 plans |
| Training on inputs | not documented: all 4 plans | opt-out available: Free, Professional, Teamno: Enterprise |
| DPA | yes: all 4 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: sevdesk Rechnung vs. Zapier Professional
| Feature | sevdeskRechnung (Invoicing) | ZapierProfessional |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses) Provider’s DPA | yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27) Provider’s DPA |
| differs by plan | not publicly documented | opt-out available |
| Details: Training on inputs | No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described. | Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection. |
| differs by plan | EU option | US only |
| Details: Data residency | Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented. | Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | DPA section 10: after the end of the… | Privacy/retention page |
| Details: Data retention | DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented. | Privacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days. |
| differs by plan | several tiers | from 19.99 USD/mo… (further prices in the details) |
| Details: Price | List price EUR 11.90 per month billed monthly, EUR 9.90 per month for 12 months (billed annually), EUR 8.90 per month for 24 months, each plus VAT; 1 user, additional users via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices. | from USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.' |
| yes | yes | |
| Details: AI features included | yes (AI agent Sevi in support, according to the pricing page in all three paid plans; AI-supported receipt capture and online banking reconciliation only from the Buchhaltung plan) | yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year)) |
| 11 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- sevdesk Rechnungyes
- Zapier Professionalyes
- sevdesk Rechnung
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPAZapier Professionalyes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA
Training
- differs by plan
- sevdesk Rechnungnot publicly documented
- Zapier Professionalopt-out available
- sevdesk Rechnung
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
Zapier ProfessionalTerms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
Hosting
- differs by plan
- sevdesk RechnungEU option
- Zapier ProfessionalUS only
- sevdesk Rechnung
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
Zapier ProfessionalSecurity page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
Sub-processors
- sevdesk Rechnunglist available
- Zapier Professionallist available
- sevdesk Rechnung
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
Zapier Professional- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
Retention
- differs by plan
- sevdesk RechnungDPA section 10: after the end of the…
- Zapier ProfessionalPrivacy/retention page
- sevdesk RechnungDPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.Zapier ProfessionalPrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
Price
- differs by plan
- sevdesk Rechnungseveral tiers
- Zapier Professionalfrom 19.99 USD/mo… (further prices in the details)
- sevdesk Rechnung
List price EUR 11.90 per month billed monthly, EUR 9.90 per month for 12 months (billed annually), EUR 8.90 per month for 24 months, each plus VAT; 1 user, additional users via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
Zapier Professionalfrom USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'
- sevdesk Rechnungyes
- Zapier Professionalyes
- sevdesk Rechnung
yes (AI agent Sevi in support, according to the pricing page in all three paid plans; AI-supported receipt capture and online banking reconciliation only from the Buchhaltung plan)
Zapier Professionalyes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year))
Evidence
- sevdesk Rechnung11 sources
- Zapier Professional9 sources
- sevdesk Rechnung
- Pricing and plansPricing page, retrieved 18 Oct 2026
- Data processing agreement (version 04.07.2025)DPA, retrieved 18 Oct 2026
- List of approved sub-processors (as of 10.04.2024)Sub-processor list, retrieved 18 Oct 2026
- Technical and organisational measures (as of 10.04.2024)TOMs, retrieved 18 Oct 2026
- Privacy notice web app (as of 13.01.2025)Privacy notice, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- General terms and conditionsTerms and conditions, retrieved 18 Oct 2026
- Online banking (incl. FAQ on AI matching and finAPI)Product page, retrieved 18 Oct 2026
- Recording receipts (incl. FAQ on AI-supported receipt capture)Product page, retrieved 18 Oct 2026
- Help centre: Recording receiptsDocumentation, retrieved 18 Oct 2026
- Help centre: Data processing agreement (DPA)Documentation, retrieved 18 Oct 2026
Zapier Professional- Pricing (rendered in browser, incl. feature table, Agents add-on and EUR currency)Pricing page, retrieved 18 Oct 2026
- Privacy Statement (effective 2025-09-05)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-08-27)DPA, retrieved 8 Oct 2026
- Subprocessors (published 2026-10-09, effective 2026-10-23)Sub-processor list, retrieved 14 Oct 2026
- Enterprise securityTrust Center, retrieved 18 Oct 2026
- Data Retention/Deletion/Export (as of 2026-04-17)Documentation, retrieved 14 Oct 2026
- Terms of Service (effective 2026-04-09)Terms and conditions, retrieved 18 Oct 2026
- Zapier Trust Center (Conveyor; updates on SOC reports and sub-processors)Trust Center, retrieved 18 Oct 2026
- Data Transfer Impact Assessment (last updated 2023-12-15)Documentation, retrieved 18 Oct 2026
| Feature | sevdesk | Zapier |
|---|---|---|
| yesall 4 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool | not publicly documentedall 4 plans |
|
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 4 plans | US onlyall 4 plans |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool | DPA section 10: after the end of the…all 4 plans | Privacy/retention pageall 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool |
| yesall 4 plans |
| Details: AI features included |
|
|
| 12 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- sevdeskyesall 4 plans
- Zapieryesall 4 plans
- sevdesk
- Free
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA - Rechnung (Invoicing)
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA - Buchhaltung (Accounting)
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA - Buchhaltung Pro (Accounting Pro)
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA
Zapier- Free
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA - Professional
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA - Team
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA - Enterprise
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA
- Free
Training
- differs by tool
- sevdesknot publicly documentedall 4 plans
- Zapier
- opt-out availableFree, Professional, Team
- noEnterprise
- sevdesk
- Free
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- Rechnung (Invoicing)
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- Buchhaltung (Accounting)
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- Buchhaltung Pro (Accounting Pro)
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
Zapier- Free
Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Professional
Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Team
Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Enterprise
Terms of Service (effective 2026-04-09) section 7(b): accounts on the Company or Enterprise Plan are automatically opted out of the use of de-identified 'Derived Data' (including for model training). Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan'; Enterprise accounts are also automatically opted out of learning from workflow structure. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Free
Hosting
- differs by tool
- sevdeskEU optionall 4 plans
- ZapierUS onlyall 4 plans
- sevdesk
- Free
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- Rechnung (Invoicing)
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- Buchhaltung (Accounting)
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- Buchhaltung Pro (Accounting Pro)
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
Zapier- Free
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Professional
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Team
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Enterprise
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Free
Sub-processors
- sevdesklist availableall 4 plans
- Zapierlist availableall 4 plans
- sevdesk
- Free
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- Rechnung (Invoicing)
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- Buchhaltung (Accounting)
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- Buchhaltung Pro (Accounting Pro)
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
Zapier- Free
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Professional
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Team
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Enterprise
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Free
Retention
- differs by tool
- sevdeskDPA section 10: after the end of the…all 4 plans
- ZapierPrivacy/retention pageall 4 plans
- sevdesk
- FreeDPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
- Rechnung (Invoicing)DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
- Buchhaltung (Accounting)DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
- Buchhaltung Pro (Accounting Pro)DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
Zapier- FreePrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
- ProfessionalPrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
- TeamPrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
- EnterprisePrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
Price
- differs by tool
- sevdesk
- 0 EURFree
- several tiersRechnung (Invoicing), Buchhaltung (Accounting), Buchhaltung Pro (Accounting Pro)
- Zapier
- 0 USD/moFree
- from 19.99 USD/mo… (further prices in the details)Professional
- from 69 USD/mo… (further prices in the details)Team
- customEnterprise
- sevdesk
- Free
EUR 0 ("permanently free", no credit card); according to the help centre applied automatically after the 14-day trial, unlimited in time; no add-ons bookable, limited support.
- Rechnung (Invoicing)
List price EUR 11.90 per month billed monthly, EUR 9.90 per month for 12 months (billed annually), EUR 8.90 per month for 24 months, each plus VAT; 1 user, additional users via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
- Buchhaltung (Accounting)
List price EUR 25.90 per month billed monthly, EUR 22.90 per month for 12 months, EUR 19.90 per month for 24 months, each plus VAT; 1 user, more via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
- Buchhaltung Pro (Accounting Pro)
List price EUR 34.90 per month billed monthly, EUR 30.90 per month for 12 months, EUR 27.90 per month for 24 months, each plus VAT; 1 user, more via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
Zapier- Free
USD 0 or EUR 0 per month; 100 tasks/month (pricing page)
- Professional
from USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'
- Team
from USD 69 per month with annual billing or USD 103.50 with monthly billing (2,000 tasks/month; tiers up to 2M tasks); in EUR from EUR 63.09 or EUR 94.63 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'
- Enterprise
Custom (pricing page: 'Contact for pricing'; Agents Enterprise also 'Contact for pricing')
- Free
- differs by tool
- sevdesk
- noFree
- yesRechnung (Invoicing), Buchhaltung (Accounting), Buchhaltung Pro (Accounting Pro)
- Zapieryesall 4 plans
- sevdesk
- Free
no (pricing page: the free plan covers 3 (e-)invoices per month, contacts, products and support material; AI-supported receipt capture and the AI agent Sevi are only listed for paid plans)
- Rechnung (Invoicing)
yes (AI agent Sevi in support, according to the pricing page in all three paid plans; AI-supported receipt capture and online banking reconciliation only from the Buchhaltung plan)
- Buchhaltung (Accounting)
yes (AI-supported receipt capture reading date, amount, receipt number and supplier and suggesting the booking category; AI-supported matching of bank payments to invoices and receipts; AI agent Sevi; suggestions must be reviewed and confirmed by the user)
- Buchhaltung Pro (Accounting Pro)
yes (all AI features from Buchhaltung; additionally cost centres, management accounts (BWA) and REST API)
Zapier- Free
yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas and MCP included, Copilot (beta) with a daily message limit; AI by Zapier and AI fields not included in the Free plan. Agents add-on 'Agents Free': 400 activities/month)
- Professional
yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year))
- Team
yes (Agents with shared account activities, Chatbots, Copilot unlimited, MCP, Canvas, AI by Zapier according to the pricing page)
- Enterprise
yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; 'Agents Enterprise' add-on with a custom number of activities, organisation-wide agent sharing, 'Enterprise-grade audit logs' and 'Restricted apps support'; according to the Trust Center, Meta models in AI by Zapier must be enabled by an administrator)
- Free
Evidence
- sevdesk12 sources
- Zapier9 sources
- sevdesk
- Pricing and plansPricing page, retrieved 18 Oct 2026
- Data processing agreement (version 04.07.2025)DPA, retrieved 18 Oct 2026
- List of approved sub-processors (as of 10.04.2024)Sub-processor list, retrieved 18 Oct 2026
- Technical and organisational measures (as of 10.04.2024)TOMs, retrieved 18 Oct 2026
- Privacy notice web app (as of 13.01.2025)Privacy notice, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- General terms and conditionsTerms and conditions, retrieved 18 Oct 2026
- Online banking (incl. FAQ on AI matching and finAPI)Product page, retrieved 18 Oct 2026
- Recording receipts (incl. FAQ on AI-supported receipt capture)Product page, retrieved 18 Oct 2026
- Help centre: Recording receiptsDocumentation, retrieved 18 Oct 2026
- Help centre: Free planDocumentation, retrieved 18 Oct 2026
- Help centre: Data processing agreement (DPA)Documentation, retrieved 18 Oct 2026
Zapier- Pricing (rendered in browser, incl. feature table, Agents add-on and EUR currency)Pricing page, retrieved 18 Oct 2026
- Privacy Statement (effective 2025-09-05)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-08-27)DPA, retrieved 8 Oct 2026
- Subprocessors (published 2026-10-09, effective 2026-10-23)Sub-processor list, retrieved 14 Oct 2026
- Enterprise securityTrust Center, retrieved 18 Oct 2026
- Data Retention/Deletion/Export (as of 2026-04-17)Documentation, retrieved 14 Oct 2026
- Terms of Service (effective 2026-04-09)Terms and conditions, retrieved 18 Oct 2026
- Zapier Trust Center (Conveyor; updates on SOC reports and sub-processors)Trust Center, retrieved 18 Oct 2026
- Data Transfer Impact Assessment (last updated 2023-12-15)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
More comparisons
sevdesk compared with
Individual pages: sevdesk, Zapier. All tools in the category: Business software.