Lexware Office vs. Zapier: data protection per plan
Lexware Office (4 plans) and Zapier (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Lexware Office | Zapier |
|---|---|---|
| Provider based in | Munzinger Straße 9, 79111 Freiburg, Germany. Contracting party and processor according to the DPA and privacy notice: Haufe Service Center GmbH | Zapier, Inc., 548 Market St. #62411, San Francisco, CA 94104-5401, USA |
| Plans recorded | 4 | 4 |
| Hosting | EU option: all 4 plans | US only: all 4 plans |
| Training on inputs | no: all 4 plans | opt-out available: Free, Professional, Teamno: Enterprise |
| DPA | yes: all 4 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Lexware Office S vs. Zapier Professional
| Feature | Lexware OfficeS | ZapierProfessional |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support) Provider’s DPA | yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27) Provider’s DPA |
| differs by plan | no | opt-out available |
| Details: Training on inputs | Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs. | Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection. |
| differs by plan | EU option | US only |
| Details: Data residency | DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication. | Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | DPA section IV: after the end of the… | Privacy/retention page |
| Details: Data retention | DPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented. | Privacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days. |
| differs by plan | 7.90 EUR/mo… (further prices in the details) | from 19.99 USD/mo… (further prices in the details) |
| Details: Price | EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set. | from USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.' |
| yes | yes | |
| Details: AI features included | yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive) | yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year)) |
| 6 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Lexware Office Syes
- Zapier Professionalyes
- Lexware Office S
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPAZapier Professionalyes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA
Training
- differs by plan
- Lexware Office Sno
- Zapier Professionalopt-out available
- Lexware Office S
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
Zapier ProfessionalTerms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
Hosting
- differs by plan
- Lexware Office SEU option
- Zapier ProfessionalUS only
- Lexware Office S
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
Zapier ProfessionalSecurity page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
Sub-processors
- Lexware Office Slist available
- Zapier Professionallist available
- Lexware Office S
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
Zapier Professional- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
Retention
- differs by plan
- Lexware Office SDPA section IV: after the end of the…
- Zapier ProfessionalPrivacy/retention page
- Lexware Office SDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.Zapier ProfessionalPrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
Price
- differs by plan
- Lexware Office S7.90 EUR/mo… (further prices in the details)
- Zapier Professionalfrom 19.99 USD/mo… (further prices in the details)
- Lexware Office S
EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
Zapier Professionalfrom USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'
- Lexware Office Syes
- Zapier Professionalyes
- Lexware Office S
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive)
Zapier Professionalyes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year))
Evidence
- Lexware Office S6 sources
- Zapier Professional9 sources
- Lexware Office S
- Lexware Office pricing & product comparisonPricing page, retrieved 18 Oct 2026
- Data processing under Art. 28 GDPR (as of 12.11.2025)DPA, retrieved 18 Oct 2026
- General terms and conditions Lexware Office (cloud solution), incl. section 2.3 AI featuresTerms and conditions, retrieved 18 Oct 2026
- Privacy notice Lexware Office (as of 23.09.2026)Privacy notice, retrieved 18 Oct 2026
- Automated accounting with AIProduct page, retrieved 18 Oct 2026
- Data protection & data securitySecurity page, retrieved 18 Oct 2026
Zapier Professional- Pricing (rendered in browser, incl. feature table, Agents add-on and EUR currency)Pricing page, retrieved 18 Oct 2026
- Privacy Statement (effective 2025-09-05)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-08-27)DPA, retrieved 8 Oct 2026
- Subprocessors (published 2026-10-09, effective 2026-10-23)Sub-processor list, retrieved 14 Oct 2026
- Enterprise securityTrust Center, retrieved 18 Oct 2026
- Data Retention/Deletion/Export (as of 2026-04-17)Documentation, retrieved 14 Oct 2026
- Terms of Service (effective 2026-04-09)Terms and conditions, retrieved 18 Oct 2026
- Zapier Trust Center (Conveyor; updates on SOC reports and sub-processors)Trust Center, retrieved 18 Oct 2026
- Data Transfer Impact Assessment (last updated 2023-12-15)Documentation, retrieved 18 Oct 2026
| Feature | Lexware Office | Zapier |
|---|---|---|
| yesall 4 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool | noall 4 plans |
|
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 4 plans | US onlyall 4 plans |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool | DPA section IV: after the end of the…all 4 plans | Privacy/retention pageall 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 4 plans | yesall 4 plans | |
| Details: AI features included |
|
|
| 6 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Lexware Officeyesall 4 plans
- Zapieryesall 4 plans
- Lexware Office
- S
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - M
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - L
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - XL
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA
Zapier- Free
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA - Professional
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA - Team
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA - Enterprise
yes (automatically: the Terms of Service or the Enterprise Agreement incorporate the DPA, no separate signature required; as of 2026-08-27)
Provider’s DPA
- S
Training
- differs by tool
- Lexware Officenoall 4 plans
- Zapier
- opt-out availableFree, Professional, Team
- noEnterprise
- Lexware Office
- S
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- M
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- L
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- XL
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
Zapier- Free
Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Professional
Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Team
Terms of Service (effective 2026-04-09) section 7(b): Zapier may derive de-identified data sets ('Derived Data') from customer content and use them 'to operate, enhance, improve, and develop Zapier products or services, including through model training'; opt-out via form; accounts on the Company or Enterprise Plan are automatically opted out. Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan.' Zapier may learn from the structure (not the contents) of workflows; objection via form. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- Enterprise
Terms of Service (effective 2026-04-09) section 7(b): accounts on the Company or Enterprise Plan are automatically opted out of the use of de-identified 'Derived Data' (including for model training). Security page (FAQ): 'We don’t train on the data that runs through your workflows, on any plan'; Enterprise accounts are also automatically opted out of learning from workflow structure. Subprocessors page (version effective 2026-10-23): AI sub-processors do not use customer content for training; in the case of flagged violations, the provider may retain and review content, and Meta may use flagged content for abuse detection.
- S
Hosting
- differs by tool
- Lexware OfficeEU optionall 4 plans
- ZapierUS onlyall 4 plans
- Lexware Office
- S
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- M
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- L
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- XL
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
Zapier- Free
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Professional
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Team
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- Enterprise
Security page (FAQ): 'Zapier stores data on Amazon Web Services (AWS) in the United States.' Data Transfer Impact Assessment (as of 2023-12-15): 'Data processed by Zapier in connection with our customers’ use of Zapier Services is both transferred to and stored in the US.' The pricing page, security page and TIA name no EU storage option.
- S
Sub-processors
- Lexware Officelist availableall 4 plans
- Zapierlist availableall 4 plans
- Lexware Office
- S
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- M
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- L
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- XL
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
Zapier- Free
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Professional
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Team
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- Enterprise
- Amazon Web Services (USA): cloud and AI provider
- Anthropic (USA): AI provider
- Baseten (USA): AI provider (new in the list from 2026-10-23)
- OpenAI (USA): AI provider (Zero Day Retention activated according to Zapier)
- Google (USA): cloud and AI provider
- Microsoft (USA): AI provider
- Meta (USA, Australia, Denmark, Finland, Indonesia, Ireland, Malaysia, Sweden): AI provider
- Fireworks AI (USA): AI provider
- Databricks (USA): data intelligence
- Pinecone (USA): vector database (no longer listed according to the new list from 2026-10-23)
- Firecrawl (USA): knowledge sources
- Heroku, Vercel (USA): operations/cloud
- Redis (USA): storage/caching
- Datadog, Sentry, Grafana Labs (USA): monitoring/error tracking
- Algolia, Fullstory, Looker, Knock, Liveblocks, Stytch, Uploadcare (USA): search, analytics, communication, collaboration, authentication, file upload
- Support: Ada, Gong, Vitally, Zendesk, Zoom (USA)
- Service-specific: Google Translate, MadKudu, Mailgun, Twilio, WhatsApp (USA)
- Group companies: Australia (with a branch in New Zealand), Canada, Ireland (with a branch in Spain), India, United Kingdom
- S
Retention
- differs by tool
- Lexware OfficeDPA section IV: after the end of the…all 4 plans
- ZapierPrivacy/retention pageall 4 plans
- Lexware Office
- SDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- MDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- LDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- XLDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
Zapier- FreePrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
- ProfessionalPrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
- TeamPrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
- EnterprisePrivacy/retention page (as of 2026-04-17): Zap content 7 days in logs, 29 to 69 days in the account, up to 4 months in backups; test data remains until the Zap is deleted. In the 'Company' plan or Enterprise, a shorter retention can be set. Tables content until deletion, then up to 4 months in backups. AI products: Agents conversations and activity logs until the agent is deleted, knowledge sources until removed from all agents, then up to 4 months in backups; Chatbots conversations 60 days, knowledge sources until deletion; MCP content (prompts, responses, tool logs) until the MCP server or account is deleted; Canvas content until deletion, then deletion within 30 days.
Price
- differs by tool
- Lexware Office
- 7.90 EUR/mo… (further prices in the details)S
- 12.90 EUR/moM
- 21.90 EUR/mo… (further prices in the details)L
- 32.90 EUR/mo… (further prices in the details)XL
- Zapier
- 0 USD/moFree
- from 19.99 USD/mo… (further prices in the details)Professional
- from 69 USD/mo… (further prices in the details)Team
- customEnterprise
- Lexware Office
- S
EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- M
EUR 12.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- L
EUR 21.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- XL
EUR 32.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
Zapier- Free
USD 0 or EUR 0 per month; 100 tasks/month (pricing page)
- Professional
from USD 19.99 per month with annual billing or USD 29.99 with monthly billing (750 tasks/month; tiers up to 2M tasks); in EUR from EUR 18.28 or EUR 27.42 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'
- Team
from USD 69 per month with annual billing or USD 103.50 with monthly billing (2,000 tasks/month; tiers up to 2M tasks); in EUR from EUR 63.09 or EUR 94.63 per month, converted with a note on the varying exchange rate. Pricing page in USD or optionally in other currencies (including EUR); with EUR display: 'Prices exclude all taxes, levies and duties.'
- Enterprise
Custom (pricing page: 'Contact for pricing'; Agents Enterprise also 'Contact for pricing')
- S
- Lexware Officeyesall 4 plans
- Zapieryesall 4 plans
- Lexware Office
- S
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive)
- M
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally quotes, (e-)invoices and dunning)
- L
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally accounting, cash-basis profit statement and VAT)
- XL
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally EU and instalment invoices, public API, automatic receipt intake by email)
Zapier- Free
yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas and MCP included, Copilot (beta) with a daily message limit; AI by Zapier and AI fields not included in the Free plan. Agents add-on 'Agents Free': 400 activities/month)
- Professional
yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; more agent activities via the 'Agents Pro' add-on, 1,500 activities/month, USD 33.33/month with annual billing (USD 400/year))
- Team
yes (Agents with shared account activities, Chatbots, Copilot unlimited, MCP, Canvas, AI by Zapier according to the pricing page)
- Enterprise
yes (according to the feature table on the pricing page: Zapier Agents, Chatbots, Canvas, MCP, AI by Zapier and AI fields included, Copilot unlimited; 'Agents Enterprise' add-on with a custom number of activities, organisation-wide agent sharing, 'Enterprise-grade audit logs' and 'Restricted apps support'; according to the Trust Center, Meta models in AI by Zapier must be enabled by an administrator)
- S
Evidence
- Lexware Office6 sources
- Zapier9 sources
- Lexware Office
- Lexware Office pricing & product comparisonPricing page, retrieved 18 Oct 2026
- Data processing under Art. 28 GDPR (as of 12.11.2025)DPA, retrieved 18 Oct 2026
- General terms and conditions Lexware Office (cloud solution), incl. section 2.3 AI featuresTerms and conditions, retrieved 18 Oct 2026
- Privacy notice Lexware Office (as of 23.09.2026)Privacy notice, retrieved 18 Oct 2026
- Automated accounting with AIProduct page, retrieved 18 Oct 2026
- Data protection & data securitySecurity page, retrieved 18 Oct 2026
Zapier- Pricing (rendered in browser, incl. feature table, Agents add-on and EUR currency)Pricing page, retrieved 18 Oct 2026
- Privacy Statement (effective 2025-09-05)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-08-27)DPA, retrieved 8 Oct 2026
- Subprocessors (published 2026-10-09, effective 2026-10-23)Sub-processor list, retrieved 14 Oct 2026
- Enterprise securityTrust Center, retrieved 18 Oct 2026
- Data Retention/Deletion/Export (as of 2026-04-17)Documentation, retrieved 14 Oct 2026
- Terms of Service (effective 2026-04-09)Terms and conditions, retrieved 18 Oct 2026
- Zapier Trust Center (Conveyor; updates on SOC reports and sub-processors)Trust Center, retrieved 18 Oct 2026
- Data Transfer Impact Assessment (last updated 2023-12-15)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
More comparisons
Lexware Office compared with
Individual pages: Lexware Office, Zapier. All tools in the category: Business software.