HubSpot Breeze AI vs. Writer: data protection per plan
HubSpot Breeze AI (4 plans) and Writer (2 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | HubSpot Breeze AI | Writer |
|---|---|---|
| Provider based in | Cambridge, MA, USA | WRITER Inc., 111 Maiden Lane, Fourth Floor, San Francisco, CA 94108, USA |
| Plans recorded | 4 | 2 |
| Hosting | EU option: all 4 plans | mixed: all 2 plans |
| Training on inputs | opt-out available: all 4 plans | no: all 2 plans |
| DPA | yes: all 4 plans | yes: all 2 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: HubSpot Breeze AI Starter vs. Writer Starter
| Feature | HubSpot Breeze AIStarter | WriterStarter |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (automatic) Provider’s DPA | yes (Terms of Use, version 2026-06-05, apply to free, trial and paid versions except Enterprise: 'When you are acting on behalf of an organization when accessing our Services, our Data Processing Agreement (“DPA”) applies and is incorporated by reference into these Terms.') Provider’s DPA |
| differs by plan | opt-out available | no |
| Details: Training on inputs | HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement." | Trust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Terms of Use: 'We will not use your Materials to train our models.'; however, Materials may be used to provide, maintain and improve the Services and to develop other products. |
| differs by plan | EU option | mixed |
| Details: Data residency | Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre. | Sub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Third-party AI: Zero Data Retention… | Trust page: 'zero data retention' approach |
| Details: Data retention | Third-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions. | Trust page: 'zero data retention' approach; data is stored only for as long as needed to use the platform. Help centre 'Setting up data retention': automatic deletion schedules only 'on certain Enterprise plans'; the default is 'No automatic deletion', content is kept until users delete it manually. Terms of Use: after termination no obligation to retain; WRITER may delete Materials. DPA section 9: return or deletion of personal data upon the customer's written request, unless the law requires otherwise. |
| differs by plan | several tiers | not publicly documented |
| Details: Price | List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits. | not publicly documented (the pricing page shows no price; according to the FAQ, monthly or annual billing per seat with fixed credit limits; 14-day free trial, no credit card required) |
| yes | yes | |
| Details: AI features included | yes | yes (WRITER Agent for chat and automation, up to 5 users, up to 5 Playbooks, up to 3 scheduled routines, 1 team personality profile, basic connectors; AI Studio with limited access) |
| 11 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- HubSpot Breeze AI Starteryes
- Writer Starteryes
- Writer Starter
yes (Terms of Use, version 2026-06-05, apply to free, trial and paid versions except Enterprise: 'When you are acting on behalf of an organization when accessing our Services, our Data Processing Agreement (“DPA”) applies and is incorporated by reference into these Terms.')
Provider’s DPA
Training
- differs by plan
- HubSpot Breeze AI Starteropt-out available
- Writer Starterno
- HubSpot Breeze AI Starter
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
Writer StarterTrust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Terms of Use: 'We will not use your Materials to train our models.'; however, Materials may be used to provide, maintain and improve the Services and to develop other products.
Hosting
- differs by plan
- HubSpot Breeze AI StarterEU option
- Writer Startermixed
- HubSpot Breeze AI Starter
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
Writer StarterSub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'.
Sub-processors
- HubSpot Breeze AI Starterlist available
- Writer Starterlist available
- HubSpot Breeze AI Starter
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
Writer Starter- Amazon Web Services (cloud): USA, EU
- Google Cloud Platform (cloud): USA, EU
- Microsoft Azure (infrastructure): USA
- Baseten (infrastructure): USA
- Cloudflare (infrastructure): worldwide
- Daytona (infrastructure): USA, EU
- Elastic Cloud (infrastructure): USA
- OpenRouter (infrastructure): USA
- Parasail (infrastructure): USA, EU
- Turbopuffer (infrastructure): USA, EU
- Exa.ai (web search): USA
- Tavily (web search): USA
- Recall.ai (services and support): USA, EU
- Snowflake (data warehouse): USA
- Fullstory, Omni, Segment (analytics): USA
- Pylon (customer support): USA
- Sendgrid (email): USA
- Stripe (billing): USA
- Writer, Inc. group companies (services and support): worldwide
Retention
- differs by plan
- HubSpot Breeze AI StarterThird-party AI: Zero Data Retention…
- Writer StarterTrust page: 'zero data retention' approach
- HubSpot Breeze AI StarterThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.Writer StarterTrust page: 'zero data retention' approach; data is stored only for as long as needed to use the platform. Help centre 'Setting up data retention': automatic deletion schedules only 'on certain Enterprise plans'; the default is 'No automatic deletion', content is kept until users delete it manually. Terms of Use: after termination no obligation to retain; WRITER may delete Materials. DPA section 9: return or deletion of personal data upon the customer's written request, unless the law requires otherwise.
Price
- differs by plan
- HubSpot Breeze AI Starterseveral tiers
- Writer Starternot publicly documented
- HubSpot Breeze AI Starter
List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits.
Writer Starternot publicly documented (the pricing page shows no price; according to the FAQ, monthly or annual billing per seat with fixed credit limits; 14-day free trial, no credit card required)
- HubSpot Breeze AI Starteryes
- Writer Starteryes
- HubSpot Breeze AI Starter
yes
Writer Starteryes (WRITER Agent for chat and automation, up to 5 users, up to 5 Playbooks, up to 3 scheduled routines, 1 team personality profile, basic connectors; AI Studio with limited access)
Evidence
- HubSpot Breeze AI Starter11 sources
- Writer Starter7 sources
- HubSpot Breeze AI Starter
- HubSpot Data Processing Agreement (Last Modified 2026-09-16)DPA, retrieved 18 Oct 2026
- HubSpot Privacy PolicyPrivacy notice, retrieved 7 Oct 2026
- HubSpot Sub-Processors Page (Last Modified 2026-09-16)Sub-processor list, retrieved 18 Oct 2026
- HubSpot AI Cloud Infrastructure FAQ (updated 2026-07-21)Documentation, retrieved 18 Oct 2026
- Understand Agent Hub (updated 2026-10-01)Documentation, retrieved 7 Oct 2026
- HubSpot AI Model CardsTrust Center, retrieved 18 Oct 2026
- Understand HubSpot's AI model training (updated 2026-09-08)Documentation, retrieved 18 Oct 2026
- HubSpot CRM PricingPricing page, retrieved 7 Oct 2026
- HubSpot Product & Services Catalog (Legal Center)Pricing page / service description, retrieved 14 Oct 2026
- HubSpot Starter (product page)Pricing page, retrieved 14 Oct 2026
- HubSpot Customer Terms of Service (Last Modified 2026-09-16)Terms and conditions, retrieved 18 Oct 2026
Writer Starter- Plans & PricingPricing page, retrieved 18 Oct 2026
- Security and trust at WRITERTrust Center, retrieved 18 Oct 2026
- Privacy Policy (Effective Date April 17, 2026)Privacy notice, retrieved 14 Oct 2026
- Subprocessors (Last Updated October 14, 2026)Sub-processor list, retrieved 18 Oct 2026
- Data Processing Agreement (as of 2025-12-04)DPA, retrieved 18 Oct 2026
- Terms of Use (Version June 5, 2026)Terms and conditions, retrieved 18 Oct 2026
- Setting up data retentionHelp centre, retrieved 18 Oct 2026
| Feature | HubSpot Breeze AI | Writer |
|---|---|---|
| yesall 4 plans | yesall 2 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 4 plans | noall 2 plans |
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 4 plans | mixedall 2 plans |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 2 plans | |
| Details: List published |
|
|
| differs by tool | Third-party AI: Zero Data Retention…all 4 plans | Trust page: 'zero data retention' approachall 2 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool |
| yesall 2 plans |
| Details: AI features included |
|
|
| 12 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- HubSpot Breeze AIyesall 4 plans
- Writeryesall 2 plans
- HubSpot Breeze AI
- Free
yes (automatic)
Provider’s DPA - Starter
yes (automatic)
Provider’s DPA - Professional
yes (automatic)
Provider’s DPA - Enterprise
yes (automatic)
Provider’s DPA
Writer- Starter
yes (Terms of Use, version 2026-06-05, apply to free, trial and paid versions except Enterprise: 'When you are acting on behalf of an organization when accessing our Services, our Data Processing Agreement (“DPA”) applies and is incorporated by reference into these Terms.')
Provider’s DPA - Enterprise
yes (Platform Services Agreement, version 2026-08-05, section 5.4: the DPA 'is incorporated by reference into this Agreement'; according to the Terms of Use, the Platform Services Agreement governs Enterprise)
Provider’s DPA
- Free
Training
- differs by tool
- HubSpot Breeze AIopt-out availableall 4 plans
- Writernoall 2 plans
- HubSpot Breeze AI
- Free
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Starter
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Professional
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. According to the documentation, Breeze agents and workflows require Professional or Enterprise. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Enterprise
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. According to the documentation, Breeze agents and workflows require Professional or Enterprise. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
Writer- Starter
Trust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Terms of Use: 'We will not use your Materials to train our models.'; however, Materials may be used to provide, maintain and improve the Services and to develop other products.
- Enterprise
Trust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Platform Services Agreement 5.2: 'Writer will not use any Customer Materials to train its models.'; licence to Customer Materials only to provide and support the platform.
- Free
Hosting
- differs by tool
- HubSpot Breeze AIEU optionall 4 plans
- Writermixedall 2 plans
- HubSpot Breeze AI
- Free
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Starter
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Professional
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Enterprise
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
Writer- Starter
Sub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'.
- Enterprise
Sub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'. Enterprise: according to the pricing page, fully managed platform deployment; choice of location not described.
- Free
Sub-processors
- HubSpot Breeze AIlist availableall 4 plans
- Writerlist availableall 2 plans
- HubSpot Breeze AI
- Free
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Starter
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Professional
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Enterprise
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
Writer- Starter
- Amazon Web Services (cloud): USA, EU
- Google Cloud Platform (cloud): USA, EU
- Microsoft Azure (infrastructure): USA
- Baseten (infrastructure): USA
- Cloudflare (infrastructure): worldwide
- Daytona (infrastructure): USA, EU
- Elastic Cloud (infrastructure): USA
- OpenRouter (infrastructure): USA
- Parasail (infrastructure): USA, EU
- Turbopuffer (infrastructure): USA, EU
- Exa.ai (web search): USA
- Tavily (web search): USA
- Recall.ai (services and support): USA, EU
- Snowflake (data warehouse): USA
- Fullstory, Omni, Segment (analytics): USA
- Pylon (customer support): USA
- Sendgrid (email): USA
- Stripe (billing): USA
- Writer, Inc. group companies (services and support): worldwide
- Enterprise
- Amazon Web Services (cloud): USA, EU
- Google Cloud Platform (cloud): USA, EU
- Microsoft Azure (infrastructure): USA
- Baseten (infrastructure): USA
- Cloudflare (infrastructure): worldwide
- Daytona (infrastructure): USA, EU
- Elastic Cloud (infrastructure): USA
- OpenRouter (infrastructure): USA
- Parasail (infrastructure): USA, EU
- Turbopuffer (infrastructure): USA, EU
- Exa.ai (web search): USA
- Tavily (web search): USA
- Recall.ai (services and support): USA, EU
- Snowflake (data warehouse): USA
- Fullstory, Omni, Segment (analytics): USA
- Pylon (customer support): USA
- Sendgrid (email): USA
- Stripe (billing): USA
- Writer, Inc. group companies (services and support): worldwide
- Free
Retention
- differs by tool
- HubSpot Breeze AIThird-party AI: Zero Data Retention…all 4 plans
- WriterTrust page: 'zero data retention' approachall 2 plans
- HubSpot Breeze AI
- FreeThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- StarterThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- ProfessionalThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- EnterpriseThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
Writer- StarterTrust page: 'zero data retention' approach; data is stored only for as long as needed to use the platform. Help centre 'Setting up data retention': automatic deletion schedules only 'on certain Enterprise plans'; the default is 'No automatic deletion', content is kept until users delete it manually. Terms of Use: after termination no obligation to retain; WRITER may delete Materials. DPA section 9: return or deletion of personal data upon the customer's written request, unless the law requires otherwise.
- EnterpriseTrust page: 'zero data retention' approach. Help centre 'Setting up data retention' (on certain Enterprise plans): default 'No automatic deletion'; org admins can set deletion after 1, 3, 6 or 12 months for docs, outputs, uploaded files, chat sessions and WRITER Meet notes (Knowledge Graph files excluded). Platform Services Agreement section 9: Customer Materials can be exported for up to 30 days after the end of the contract upon written request, after which WRITER may delete them; upon written request, destruction within 90 days. DPA section 9: return or deletion of personal data at the customer's request.
Price
- differs by tool
- HubSpot Breeze AI
- 0 USDFree
- several tiersStarter
- from 45 USD/user/mo… (further prices in the details)Professional
- from 75 USD/user/moEnterprise
- Writer
- not publicly documentedStarter
- customEnterprise
- HubSpot Breeze AI
- Free
0 USD (Free CRM, up to 2 users, max. 1,000 contacts; q11)
- Starter
List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits.
- Professional
from 45 USD per seat/month according to the Smart CRM pricing page (retrieved 2026-10-18: "Starts at $45/mo/seat", alongside a struck-through "$50/mo/seat"; billing options "Pay Monthly – Commit annually" and "Pay Annually", 45 USD shown for both; no indication whether excl. taxes). List price according to the Product and Services Catalog: 50 USD (q11). 3,000 HubSpot Credits/month included (q11, q15)
- Enterprise
from 75 USD per seat/month (Smart CRM pricing page, retrieved 2026-10-18: "Starts at $75/mo/seat", only "Talk to Sales"; matches the list price according to the Product and Services Catalog, q11; no indication whether excl. taxes); 5,000 HubSpot Credits/month included (q11, q15)
Writer- Starter
not publicly documented (the pricing page shows no price; according to the FAQ, monthly or annual billing per seat with fixed credit limits; 14-day free trial, no credit card required)
- Enterprise
Custom, contact sales (pricing page)
- Free
- differs by tool
- HubSpot Breeze AI
- not publicly documentedFree
- yesStarter, Professional, Enterprise
- Writeryesall 2 plans
- HubSpot Breeze AI
- Free
not publicly documented
- Starter
yes
- Professional
yes
- Enterprise
yes
Writer- Starter
yes (WRITER Agent for chat and automation, up to 5 users, up to 5 Playbooks, up to 3 scheduled routines, 1 team personality profile, basic connectors; AI Studio with limited access)
- Enterprise
yes (any number of users and teams, unlimited Playbooks, advanced orchestration, audit logs, SSO/SAML, SCIM, 'Works with preferred LLMs')
- Free
Evidence
- HubSpot Breeze AI12 sources
- Writer8 sources
- HubSpot Breeze AI
- HubSpot Data Processing Agreement (Last Modified 2026-09-16)DPA, retrieved 18 Oct 2026
- HubSpot Privacy PolicyPrivacy notice, retrieved 7 Oct 2026
- HubSpot Sub-Processors Page (Last Modified 2026-09-16)Sub-processor list, retrieved 18 Oct 2026
- HubSpot AI Cloud Infrastructure FAQ (updated 2026-07-21)Documentation, retrieved 18 Oct 2026
- Understand Agent Hub (updated 2026-10-01)Documentation, retrieved 7 Oct 2026
- HubSpot AI Model CardsTrust Center, retrieved 18 Oct 2026
- Understand HubSpot's AI model training (updated 2026-09-08)Documentation, retrieved 18 Oct 2026
- HubSpot CRM PricingPricing page, retrieved 7 Oct 2026
- HubSpot Product & Services Catalog (Legal Center)Pricing page / service description, retrieved 14 Oct 2026
- HubSpot Starter (product page)Pricing page, retrieved 14 Oct 2026
- HubSpot Customer Terms of Service (Last Modified 2026-09-16)Terms and conditions, retrieved 18 Oct 2026
- HubSpot Smart CRM PricingPricing page, retrieved 18 Oct 2026
Writer- Plans & PricingPricing page, retrieved 18 Oct 2026
- Security and trust at WRITERTrust Center, retrieved 18 Oct 2026
- Privacy Policy (Effective Date April 17, 2026)Privacy notice, retrieved 14 Oct 2026
- Subprocessors (Last Updated October 14, 2026)Sub-processor list, retrieved 18 Oct 2026
- Data Processing Agreement (as of 2025-12-04)DPA, retrieved 18 Oct 2026
- Terms of Use (Version June 5, 2026)Terms and conditions, retrieved 18 Oct 2026
- Platform Services Agreement (Version August 5, 2026)Terms and conditions, retrieved 18 Oct 2026
- Setting up data retentionHelp centre, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: HubSpot Breeze AI, Writer. All tools in the category: Business software.