HubSpot Breeze AI vs. Odoo AI features: data protection per plan
HubSpot Breeze AI (4 plans) and Odoo AI features (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | HubSpot Breeze AI | Odoo AI features |
|---|---|---|
| Provider based in | Cambridge, MA, USA | Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium |
| Plans recorded | 4 | 3 |
| Hosting | EU option: all 4 plans | mixed: all 3 plans |
| Training on inputs | opt-out available: all 4 plans | yes: all 3 plans |
| DPA | yes: all 4 plans | yes: all 3 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: HubSpot Breeze AI Starter vs. Odoo AI features Standard
| Feature | HubSpot Breeze AIStarter | Odoo AI featuresStandard |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (automatic) Provider’s DPA | yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement) Provider’s DPA |
| differs by plan | opt-out available | yes |
| Details: Training on inputs | HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement." | 'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.' |
| differs by plan | EU option | mixed |
| Details: Data residency | Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre. | Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Third-party AI: Zero Data Retention… | IAP privacy policy: content for Ask AI/AI… |
| Details: Data retention | Third-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions. | IAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months. |
| differs by plan | several tiers | 19.90 EUR/user/mo… (further prices in the details) |
| Details: Price | List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits. | EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only. |
| yes | yes | |
| Details: AI features included | yes | yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.) |
| 11 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- HubSpot Breeze AI Starteryes
- Odoo AI features Standardyes
- Odoo AI features Standard
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA
Training
- differs by plan
- HubSpot Breeze AI Starteropt-out available
- Odoo AI features Standardyes
- HubSpot Breeze AI Starter
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
Odoo AI features Standard'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
Hosting
- differs by plan
- HubSpot Breeze AI StarterEU option
- Odoo AI features Standardmixed
- HubSpot Breeze AI Starter
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
Odoo AI features StandardPrivacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
Sub-processors
- HubSpot Breeze AI Starterlist available
- Odoo AI features Standardlist available
- HubSpot Breeze AI Starter
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
Odoo AI features Standard- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
Retention
- differs by plan
- HubSpot Breeze AI StarterThird-party AI: Zero Data Retention…
- Odoo AI features StandardIAP privacy policy: content for Ask AI/AI…
- HubSpot Breeze AI StarterThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.Odoo AI features StandardIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
Price
- differs by plan
- HubSpot Breeze AI Starterseveral tiers
- Odoo AI features Standard19.90 EUR/user/mo… (further prices in the details)
- HubSpot Breeze AI Starter
List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits.
Odoo AI features StandardEUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only.
- HubSpot Breeze AI Starteryes
- Odoo AI features Standardyes
- HubSpot Breeze AI Starter
yes
Odoo AI features Standardyes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
Evidence
- HubSpot Breeze AI Starter11 sources
- Odoo AI features Standard7 sources
- HubSpot Breeze AI Starter
- HubSpot Data Processing Agreement (Last Modified 2026-09-16)DPA, retrieved 18 Oct 2026
- HubSpot Privacy PolicyPrivacy notice, retrieved 7 Oct 2026
- HubSpot Sub-Processors Page (Last Modified 2026-09-16)Sub-processor list, retrieved 18 Oct 2026
- HubSpot AI Cloud Infrastructure FAQ (updated 2026-07-21)Documentation, retrieved 18 Oct 2026
- Understand Agent Hub (updated 2026-10-01)Documentation, retrieved 7 Oct 2026
- HubSpot AI Model CardsTrust Center, retrieved 18 Oct 2026
- Understand HubSpot's AI model training (updated 2026-09-08)Documentation, retrieved 18 Oct 2026
- HubSpot CRM PricingPricing page, retrieved 7 Oct 2026
- HubSpot Product & Services Catalog (Legal Center)Pricing page / service description, retrieved 14 Oct 2026
- HubSpot Starter (product page)Pricing page, retrieved 14 Oct 2026
- HubSpot Customer Terms of Service (Last Modified 2026-09-16)Terms and conditions, retrieved 18 Oct 2026
Odoo AI features Standard- Pricing (One App Free, Standard, Custom)Pricing page, retrieved 18 Oct 2026
- Odoo Enterprise Subscription Agreement (version 13 – 2026-09-24), data protection clausesDPA, retrieved 18 Oct 2026
- Odoo Privacy Policy (effective date: September 24, 2026)Privacy notice, retrieved 18 Oct 2026
- IAP Privacy Policy (last updated: September 22, 2026), incl. Ask AI / AI Agents, Documents DigitizationSub-processor list, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- Documentation: AI (incl. AI agents, voice transcription)Documentation, retrieved 18 Oct 2026
- GDPR: Odoo's guide to the European data protection rulesPrivacy notice, retrieved 18 Oct 2026
| Feature | HubSpot Breeze AI | Odoo AI features |
|---|---|---|
| yesall 4 plans | yesall 3 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 4 plans | yesall 3 plans |
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 4 plans | mixedall 3 plans |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 3 plans | |
| Details: List published |
|
|
| differs by tool | Third-party AI: Zero Data Retention…all 4 plans | IAP privacy policy: content for Ask AI/AI…all 3 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
|
| |
| Details: AI features included |
|
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| 12 sources | 7 sources | |
| Details: Sources with retrieval date |
|
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Contract / DPA
- HubSpot Breeze AIyesall 4 plans
- Odoo AI featuresyesall 3 plans
- HubSpot Breeze AI
- Free
yes (automatic)
Provider’s DPA - Starter
yes (automatic)
Provider’s DPA - Professional
yes (automatic)
Provider’s DPA - Enterprise
yes (automatic)
Provider’s DPA
Odoo AI features- One App Free
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA - Standard
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA - Custom
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA
- Free
Training
- differs by tool
- HubSpot Breeze AIopt-out availableall 4 plans
- Odoo AI featuresyesall 3 plans
- HubSpot Breeze AI
- Free
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Starter
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Professional
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. According to the documentation, Breeze agents and workflows require Professional or Enterprise. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Enterprise
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. According to the documentation, Breeze agents and workflows require Professional or Enterprise. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
Odoo AI features- One App Free
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Standard
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Custom
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Free
Hosting
- differs by tool
- HubSpot Breeze AIEU optionall 4 plans
- Odoo AI featuresmixedall 3 plans
- HubSpot Breeze AI
- Free
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Starter
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Professional
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Enterprise
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
Odoo AI features- One App Free
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Standard
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Custom
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Free
Sub-processors
- HubSpot Breeze AIlist availableall 4 plans
- Odoo AI featureslist availableall 3 plans
- HubSpot Breeze AI
- Free
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Starter
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Professional
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Enterprise
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
Odoo AI features- One App Free
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Standard
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Custom
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Free
Retention
- differs by tool
- HubSpot Breeze AIThird-party AI: Zero Data Retention…all 4 plans
- Odoo AI featuresIAP privacy policy: content for Ask AI/AI…all 3 plans
- HubSpot Breeze AI
- FreeThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- StarterThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- ProfessionalThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- EnterpriseThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
Odoo AI features- One App FreeIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
- StandardIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
- CustomIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
Price
- differs by tool
- HubSpot Breeze AI
- 0 USDFree
- several tiersStarter
- from 45 USD/user/mo… (further prices in the details)Professional
- from 75 USD/user/moEnterprise
- Odoo AI features
- 0 EUROne App Free
- 19.90 EUR/user/mo… (further prices in the details)Standard
- 35.90 EUR/user/mo… (further prices in the details)Custom
- HubSpot Breeze AI
- Free
0 USD (Free CRM, up to 2 users, max. 1,000 contacts; q11)
- Starter
List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits.
- Professional
from 45 USD per seat/month according to the Smart CRM pricing page (retrieved 2026-10-18: "Starts at $45/mo/seat", alongside a struck-through "$50/mo/seat"; billing options "Pay Monthly – Commit annually" and "Pay Annually", 45 USD shown for both; no indication whether excl. taxes). List price according to the Product and Services Catalog: 50 USD (q11). 3,000 HubSpot Credits/month included (q11, q15)
- Enterprise
from 75 USD per seat/month (Smart CRM pricing page, retrieved 2026-10-18: "Starts at $75/mo/seat", only "Talk to Sales"; matches the list price according to the Product and Services Catalog, q11; no indication whether excl. taxes); 5,000 HubSpot Credits/month included (q11, q15)
Odoo AI features- One App Free
EUR 0 (Odoo Online, one app, unlimited users).
- Standard
EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only.
- Custom
EUR 35.90 per user/month paid annually, EUR 44.90 paid monthly (promotional prices; regular EUR 44.90 and EUR 56.90, discount valid for 12 months for initially ordered users). Odoo Online, Odoo.sh (hosting extra) or on-premise; light users EUR 7.90.
- Free
- HubSpot Breeze AI
- not publicly documentedFree
- yesStarter, Professional, Enterprise
- Odoo AI features
- not publicly documentedOne App Free
- yesStandard, Custom
- HubSpot Breeze AI
- Free
not publicly documented
- Starter
yes
- Professional
yes
- Enterprise
yes
Odoo AI features- One App Free
not publicly documented (plan with a single app and unlimited users; which AI features are available without the AI app is not specified per plan. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits.)
- Standard
yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
- Custom
yes (all apps including the AI app with AI agents, "Odoo Studio / AI agents", AI fields, AI in email templates, voice transcription with summary, AI image generation, AI live chat, AI server actions, MCP server. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
- Free
Evidence
- HubSpot Breeze AI12 sources
- Odoo AI features7 sources
- HubSpot Breeze AI
- HubSpot Data Processing Agreement (Last Modified 2026-09-16)DPA, retrieved 18 Oct 2026
- HubSpot Privacy PolicyPrivacy notice, retrieved 7 Oct 2026
- HubSpot Sub-Processors Page (Last Modified 2026-09-16)Sub-processor list, retrieved 18 Oct 2026
- HubSpot AI Cloud Infrastructure FAQ (updated 2026-07-21)Documentation, retrieved 18 Oct 2026
- Understand Agent Hub (updated 2026-10-01)Documentation, retrieved 7 Oct 2026
- HubSpot AI Model CardsTrust Center, retrieved 18 Oct 2026
- Understand HubSpot's AI model training (updated 2026-09-08)Documentation, retrieved 18 Oct 2026
- HubSpot CRM PricingPricing page, retrieved 7 Oct 2026
- HubSpot Product & Services Catalog (Legal Center)Pricing page / service description, retrieved 14 Oct 2026
- HubSpot Starter (product page)Pricing page, retrieved 14 Oct 2026
- HubSpot Customer Terms of Service (Last Modified 2026-09-16)Terms and conditions, retrieved 18 Oct 2026
- HubSpot Smart CRM PricingPricing page, retrieved 18 Oct 2026
Odoo AI features- Pricing (One App Free, Standard, Custom)Pricing page, retrieved 18 Oct 2026
- Odoo Enterprise Subscription Agreement (version 13 – 2026-09-24), data protection clausesDPA, retrieved 18 Oct 2026
- Odoo Privacy Policy (effective date: September 24, 2026)Privacy notice, retrieved 18 Oct 2026
- IAP Privacy Policy (last updated: September 22, 2026), incl. Ask AI / AI Agents, Documents DigitizationSub-processor list, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- Documentation: AI (incl. AI agents, voice transcription)Documentation, retrieved 18 Oct 2026
- GDPR: Odoo's guide to the European data protection rulesPrivacy notice, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: HubSpot Breeze AI, Odoo AI features. All tools in the category: Business software.