HubSpot Breeze AI vs. Lexware Office: data protection per plan
HubSpot Breeze AI (4 plans) and Lexware Office (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | HubSpot Breeze AI | Lexware Office |
|---|---|---|
| Provider based in | Cambridge, MA, USA | Munzinger Straße 9, 79111 Freiburg, Germany. Contracting party and processor according to the DPA and privacy notice: Haufe Service Center GmbH |
| Plans recorded | 4 | 4 |
| Hosting | EU option: all 4 plans | EU option: all 4 plans |
| Training on inputs | opt-out available: all 4 plans | no: all 4 plans |
| DPA | yes: all 4 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: HubSpot Breeze AI Starter vs. Lexware Office S
| Feature | HubSpot Breeze AIStarter | Lexware OfficeS |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (automatic) Provider’s DPA | yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support) Provider’s DPA |
| differs by plan | opt-out available | no |
| Details: Training on inputs | HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement." | Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs. |
| EU option | EU option | |
| Details: Data residency | Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre. | DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Third-party AI: Zero Data Retention… | DPA section IV: after the end of the… |
| Details: Data retention | Third-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions. | DPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented. |
| differs by plan | several tiers | 7.90 EUR/mo… (further prices in the details) |
| Details: Price | List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits. | EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set. |
| yes | yes | |
| Details: AI features included | yes | yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive) |
| 11 sources | 6 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- HubSpot Breeze AI Starteryes
- Lexware Office Syes
- Lexware Office S
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA
Training
- differs by plan
- HubSpot Breeze AI Starteropt-out available
- Lexware Office Sno
- HubSpot Breeze AI Starter
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
Lexware Office STerms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
Hosting
- HubSpot Breeze AI StarterEU option
- Lexware Office SEU option
- HubSpot Breeze AI Starter
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
Lexware Office SDPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
Sub-processors
- HubSpot Breeze AI Starterlist available
- Lexware Office Slist available
- HubSpot Breeze AI Starter
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
Lexware Office S- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
Retention
- differs by plan
- HubSpot Breeze AI StarterThird-party AI: Zero Data Retention…
- Lexware Office SDPA section IV: after the end of the…
- HubSpot Breeze AI StarterThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.Lexware Office SDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
Price
- differs by plan
- HubSpot Breeze AI Starterseveral tiers
- Lexware Office S7.90 EUR/mo… (further prices in the details)
- HubSpot Breeze AI Starter
List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits.
Lexware Office SEUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- HubSpot Breeze AI Starteryes
- Lexware Office Syes
- HubSpot Breeze AI Starter
yes
Lexware Office Syes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive)
Evidence
- HubSpot Breeze AI Starter11 sources
- Lexware Office S6 sources
- HubSpot Breeze AI Starter
- HubSpot Data Processing Agreement (Last Modified 2026-09-16)DPA, retrieved 18 Oct 2026
- HubSpot Privacy PolicyPrivacy notice, retrieved 7 Oct 2026
- HubSpot Sub-Processors Page (Last Modified 2026-09-16)Sub-processor list, retrieved 18 Oct 2026
- HubSpot AI Cloud Infrastructure FAQ (updated 2026-07-21)Documentation, retrieved 18 Oct 2026
- Understand Agent Hub (updated 2026-10-01)Documentation, retrieved 7 Oct 2026
- HubSpot AI Model CardsTrust Center, retrieved 18 Oct 2026
- Understand HubSpot's AI model training (updated 2026-09-08)Documentation, retrieved 18 Oct 2026
- HubSpot CRM PricingPricing page, retrieved 7 Oct 2026
- HubSpot Product & Services Catalog (Legal Center)Pricing page / service description, retrieved 14 Oct 2026
- HubSpot Starter (product page)Pricing page, retrieved 14 Oct 2026
- HubSpot Customer Terms of Service (Last Modified 2026-09-16)Terms and conditions, retrieved 18 Oct 2026
Lexware Office S- Lexware Office pricing & product comparisonPricing page, retrieved 18 Oct 2026
- Data processing under Art. 28 GDPR (as of 12.11.2025)DPA, retrieved 18 Oct 2026
- General terms and conditions Lexware Office (cloud solution), incl. section 2.3 AI featuresTerms and conditions, retrieved 18 Oct 2026
- Privacy notice Lexware Office (as of 23.09.2026)Privacy notice, retrieved 18 Oct 2026
- Automated accounting with AIProduct page, retrieved 18 Oct 2026
- Data protection & data securitySecurity page, retrieved 18 Oct 2026
| Feature | HubSpot Breeze AI | Lexware Office |
|---|---|---|
| yesall 4 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 4 plans | noall 4 plans |
| Details: Training on inputs |
|
|
| EU optionall 4 plans | EU optionall 4 plans | |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool | Third-party AI: Zero Data Retention…all 4 plans | DPA section IV: after the end of the…all 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool |
| yesall 4 plans |
| Details: AI features included |
|
|
| 12 sources | 6 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- HubSpot Breeze AIyesall 4 plans
- Lexware Officeyesall 4 plans
- HubSpot Breeze AI
- Free
yes (automatic)
Provider’s DPA - Starter
yes (automatic)
Provider’s DPA - Professional
yes (automatic)
Provider’s DPA - Enterprise
yes (automatic)
Provider’s DPA
Lexware Office- S
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - M
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - L
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - XL
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA
- Free
Training
- differs by tool
- HubSpot Breeze AIopt-out availableall 4 plans
- Lexware Officenoall 4 plans
- HubSpot Breeze AI
- Free
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Starter
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Professional
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. According to the documentation, Breeze agents and workflows require Professional or Enterprise. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
- Enterprise
HubSpot's own model training on customer data: on by default, Super Admin can switch it off ("By default, the setting will be turned on."). Accounts with Sensitive Data are automatically opted out. Third-party AI: "We do not permit HubSpot AI service providers ... to use your data for model training." Opt-out applies only going forward. According to the documentation, Breeze agents and workflows require Professional or Enterprise. Customer Terms of Service 5.3.1 (q14): "We may also use Customer Data to train our AI models in compliance with our obligations under the Agreement."
Lexware Office- S
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- M
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- L
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- XL
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- Free
Hosting
- HubSpot Breeze AIEU optionall 4 plans
- Lexware OfficeEU optionall 4 plans
- HubSpot Breeze AI
- Free
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Starter
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Professional
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
- Enterprise
Choice of data centre US, EU (Frankfurt, selectable since 2021-07-19), Canada, Australia. AI sub-processors according to the sub-processor list (q3), EU data centre column: OpenAI "European Economic Area and Switzerland"; AWS, Google and Baseten (from 2026-10-16) "European Economic Area regions"; Hyperdoc (meeting recordings/transcripts) Germany. The web search providers Bright Data and Exa (from 2026-10-16) also process in the USA for the EU data centre.
Lexware Office- S
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- M
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- L
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- XL
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- Free
Sub-processors
- HubSpot Breeze AIlist availableall 4 plans
- Lexware Officelist availableall 4 plans
- HubSpot Breeze AI
- Free
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Starter
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Professional
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
- Enterprise
- OpenAI, L.L.C. (AI Service Provider, HubSpot AI)
- Amazon Web Services, Inc. (AI Service Provider, HubSpot AI; additionally hosting)
- Google LLC (AI Service Provider, HubSpot AI)
- Baseten Labs, Inc. (AI Service Provider, effective from 2026-10-16)
- Bright Data Ltd. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Exa Labs, Inc. (Web Search Results, from 2026-10-16; processing location also for the EU data centre: USA)
- Hyperdoc, Inc. (meeting recordings and transcripts, HubSpot AI; EU data centre: Germany)
- additional models used according to the AI Model Cards (q7): Anthropic (Claude), Perplexity (Sonar); not listed in the sub-processor list (Last Modified 2026-09-16, retrieved 2026-10-18)
Lexware Office- S
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- M
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- L
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- XL
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- Free
Retention
- differs by tool
- HubSpot Breeze AIThird-party AI: Zero Data Retention…all 4 plans
- Lexware OfficeDPA section IV: after the end of the…all 4 plans
- HubSpot Breeze AI
- FreeThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- StarterThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- ProfessionalThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
- EnterpriseThird-party AI: Zero Data Retention "wherever possible" or minimised retention; specific periods not stated. The AI Model Cards (q7, retrieved 2026-10-18) list "Model Zero Data Retention" as an AI control for agents, Breeze Assistant and embedded AI features; they state no specific periods or exceptions.
Lexware Office- SDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- MDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- LDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- XLDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
Price
- differs by tool
- HubSpot Breeze AI
- 0 USDFree
- several tiersStarter
- from 45 USD/user/mo… (further prices in the details)Professional
- from 75 USD/user/moEnterprise
- Lexware Office
- 7.90 EUR/mo… (further prices in the details)S
- 12.90 EUR/moM
- 21.90 EUR/mo… (further prices in the details)L
- 32.90 EUR/mo… (further prices in the details)XL
- HubSpot Breeze AI
- Free
0 USD (Free CRM, up to 2 users, max. 1,000 contacts; q11)
- Starter
List price 20 USD per seat/month (Smart CRM Starter, q11). According to the Starter page (q12), currently a time-limited offer for new customers: 7 USD per seat/month with annual prepayment or 10 USD per seat/month with monthly payment, with no end date stated. 500 HubSpot Credits/month included (q11, q12). Many AI functions and agents consume credits.
- Professional
from 45 USD per seat/month according to the Smart CRM pricing page (retrieved 2026-10-18: "Starts at $45/mo/seat", alongside a struck-through "$50/mo/seat"; billing options "Pay Monthly – Commit annually" and "Pay Annually", 45 USD shown for both; no indication whether excl. taxes). List price according to the Product and Services Catalog: 50 USD (q11). 3,000 HubSpot Credits/month included (q11, q15)
- Enterprise
from 75 USD per seat/month (Smart CRM pricing page, retrieved 2026-10-18: "Starts at $75/mo/seat", only "Talk to Sales"; matches the list price according to the Product and Services Catalog, q11; no indication whether excl. taxes); 5,000 HubSpot Credits/month included (q11, q15)
Lexware Office- S
EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- M
EUR 12.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- L
EUR 21.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- XL
EUR 32.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- Free
- differs by tool
- HubSpot Breeze AI
- not publicly documentedFree
- yesStarter, Professional, Enterprise
- Lexware Officeyesall 4 plans
- HubSpot Breeze AI
- Free
not publicly documented
- Starter
yes
- Professional
yes
- Enterprise
yes
Lexware Office- S
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive)
- M
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally quotes, (e-)invoices and dunning)
- L
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally accounting, cash-basis profit statement and VAT)
- XL
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally EU and instalment invoices, public API, automatic receipt intake by email)
- Free
Evidence
- HubSpot Breeze AI12 sources
- Lexware Office6 sources
- HubSpot Breeze AI
- HubSpot Data Processing Agreement (Last Modified 2026-09-16)DPA, retrieved 18 Oct 2026
- HubSpot Privacy PolicyPrivacy notice, retrieved 7 Oct 2026
- HubSpot Sub-Processors Page (Last Modified 2026-09-16)Sub-processor list, retrieved 18 Oct 2026
- HubSpot AI Cloud Infrastructure FAQ (updated 2026-07-21)Documentation, retrieved 18 Oct 2026
- Understand Agent Hub (updated 2026-10-01)Documentation, retrieved 7 Oct 2026
- HubSpot AI Model CardsTrust Center, retrieved 18 Oct 2026
- Understand HubSpot's AI model training (updated 2026-09-08)Documentation, retrieved 18 Oct 2026
- HubSpot CRM PricingPricing page, retrieved 7 Oct 2026
- HubSpot Product & Services Catalog (Legal Center)Pricing page / service description, retrieved 14 Oct 2026
- HubSpot Starter (product page)Pricing page, retrieved 14 Oct 2026
- HubSpot Customer Terms of Service (Last Modified 2026-09-16)Terms and conditions, retrieved 18 Oct 2026
- HubSpot Smart CRM PricingPricing page, retrieved 18 Oct 2026
Lexware Office- Lexware Office pricing & product comparisonPricing page, retrieved 18 Oct 2026
- Data processing under Art. 28 GDPR (as of 12.11.2025)DPA, retrieved 18 Oct 2026
- General terms and conditions Lexware Office (cloud solution), incl. section 2.3 AI featuresTerms and conditions, retrieved 18 Oct 2026
- Privacy notice Lexware Office (as of 23.09.2026)Privacy notice, retrieved 18 Oct 2026
- Automated accounting with AIProduct page, retrieved 18 Oct 2026
- Data protection & data securitySecurity page, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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HubSpot Breeze AI compared with
Individual pages: HubSpot Breeze AI, Lexware Office. All tools in the category: Business software.