Cohere vs. Writer: data protection per plan
Cohere (3 plans) and Writer (2 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Cohere | Writer |
|---|---|---|
| Provider based in | Cohere Inc., 171 John Street, Suite 200, Toronto, ON M5T 1X3, Canada | WRITER Inc., 111 Maiden Lane, Fourth Floor, San Francisco, CA 94108, USA |
| Plans recorded | 3 | 2 |
| Hosting | US only: API Trial, API Productionnot documented: Enterprise: North, Compass, Model Vault, private deployment | mixed: all 2 plans |
| Training on inputs | yes: API Trialno: Enterprise: North, Compass, Model Vault, private deploymentopt-out available: API Production | no: all 2 plans |
| DPA | no: API Trialyes: Enterprise: North, Compass, Model Vault, private deployment, API Production | yes: all 2 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Cohere Enterprise: North, Compass, Model Vault, private deployment vs. Writer Enterprise
| Feature | CohereEnterprise: North, Compass, Model Vault, private deployment | WriterEnterprise |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes for SaaS/Model Vault customers on request (privacy@cohere.com, sent after NDA; the DPA contains the EU standard contractual clauses of 2021-06-04). According to the Enterprise Data Commitments, no DPA is required for private and third-party cloud deployments. | yes (Platform Services Agreement, version 2026-08-05, section 5.4: the DPA 'is incorporated by reference into this Agreement'; according to the Terms of Use, the Platform Services Agreement governs Enterprise) Provider’s DPA |
| no | no | |
| Details: Training on inputs | Enterprise Data Commitments: for private and third-party cloud deployments, Cohere does not receive prompts and generations. Privacy policy: data in the customer's or cloud provider's environment is not accessible to Cohere and is not used for training. Model Vault as a platform managed by Cohere: use for training not separately addressed in the documentation or the Enterprise Data Commitments; for Encrypted Vault, prompts and responses are, according to the documentation, not visible in plaintext even to Cohere. | Trust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Platform Services Agreement 5.2: 'Writer will not use any Customer Materials to train its models.'; licence to Customer Materials only to provide and support the platform. |
| differs by plan | not publicly documented | mixed |
| Details: Data residency | Region depends on the deployment at the customer or the cloud provider. Model Vault (Cohere-managed, single-tenant): documentation 'Compliance' for Encrypted Vault: 'Region selection supports data-residency requirements; contact Cohere to confirm the regions available for your vault.' There is no public list of regions. | Sub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'. Enterprise: according to the pricing page, fully managed platform deployment; choice of location not described. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Private and third-party deployments… | Trust page: 'zero data retention'… |
| Details: Data retention | Private and third-party deployments: according to the Enterprise Data Commitments, Cohere has no access to prompts and generations. Model Vault: according to the documentation, with Zero Data Retention (ZDR) enabled, Cohere processes inputs and outputs only for inference and does not store any prompts or responses (Standard Vault and Encrypted Vault); retention periods without ZDR: not publicly documented. | Trust page: 'zero data retention' approach. Help centre 'Setting up data retention' (on certain Enterprise plans): default 'No automatic deletion'; org admins can set deletion after 1, 3, 6 or 12 months for docs, outputs, uploaded files, chat sessions and WRITER Meet notes (Knowledge Graph files excluded). Platform Services Agreement section 9: Customer Materials can be exported for up to 30 days after the end of the contract upon written request, after which WRITER may delete them; upon written request, destruction within 90 days. DPA section 9: return or deletion of personal data at the customer's request. |
| differs by plan | North and Compass: custom | custom |
| Details: Price | North and Compass: custom (pricing page). Model Vault (Standard Vault) per instance, in USD, per hour / per month / per year (documentation 'Standard Vault Pricing'): Embed 5 Fast and Embed 5 Pro Small USD 3 / USD 2,000 / USD 20,000, Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Fast, Rerank 4 Pro and Rerank 3.5 Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Pro Large USD 10 / USD 6,500 / USD 65,000; Parse 5 Medium USD 4 / USD 2,500 / USD 25,000, Large USD 8 / USD 5,000 / USD 50,000, XL USD 7 / USD 4,300 / USD 43,000; Cohere Transcribe Medium USD 3.75 / USD 2,500 / USD 25,000, Large USD 7.50 / USD 4,750 / USD 47,500. Generative models on Standard Vault (mostly via waitlist) per instance and hour, L / XL: Command A USD 40 / USD 48, Command A Reasoning USD 48 / USD 57.50, Command A+ USD 17.50 / USD 32.50, North Mini Code USD 7.50 / USD 10.50. Encrypted Vault priced separately. According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes'). | Custom, contact sales (pricing page) |
| yes | yes | |
| Details: AI features included | yes (workplace platform North, search system Compass, dedicated model instances 'Model Vault' incl. Transcribe, deployment in a VPC or on-premises as well as via the cloud platforms of OCI, Azure, AWS, Google Cloud) | yes (any number of users and teams, unlimited Playbooks, advanced orchestration, audit logs, SSO/SAML, SCIM, 'Works with preferred LLMs') |
| 6 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Cohere Enterprise: North, Compass, Model Vault, private deploymentyes
- Writer Enterpriseyes
- Cohere Enterprise: North, Compass, Model Vault, private deployment
yes for SaaS/Model Vault customers on request (privacy@cohere.com, sent after NDA; the DPA contains the EU standard contractual clauses of 2021-06-04). According to the Enterprise Data Commitments, no DPA is required for private and third-party cloud deployments.
Writer Enterpriseyes (Platform Services Agreement, version 2026-08-05, section 5.4: the DPA 'is incorporated by reference into this Agreement'; according to the Terms of Use, the Platform Services Agreement governs Enterprise)
Provider’s DPA
Training
- Cohere Enterprise: North, Compass, Model Vault, private deploymentno
- Writer Enterpriseno
- Cohere Enterprise: North, Compass, Model Vault, private deployment
Enterprise Data Commitments: for private and third-party cloud deployments, Cohere does not receive prompts and generations. Privacy policy: data in the customer's or cloud provider's environment is not accessible to Cohere and is not used for training. Model Vault as a platform managed by Cohere: use for training not separately addressed in the documentation or the Enterprise Data Commitments; for Encrypted Vault, prompts and responses are, according to the documentation, not visible in plaintext even to Cohere.
Writer EnterpriseTrust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Platform Services Agreement 5.2: 'Writer will not use any Customer Materials to train its models.'; licence to Customer Materials only to provide and support the platform.
Hosting
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentnot publicly documented
- Writer Enterprisemixed
- Cohere Enterprise: North, Compass, Model Vault, private deployment
Region depends on the deployment at the customer or the cloud provider. Model Vault (Cohere-managed, single-tenant): documentation 'Compliance' for Encrypted Vault: 'Region selection supports data-residency requirements; contact Cohere to confirm the regions available for your vault.' There is no public list of regions.
Writer EnterpriseSub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'. Enterprise: according to the pricing page, fully managed platform deployment; choice of location not described.
Sub-processors
- Cohere Enterprise: North, Compass, Model Vault, private deploymentlist available
- Writer Enterpriselist available
- Cohere Enterprise: North, Compass, Model Vault, private deployment
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
Writer Enterprise- Amazon Web Services (cloud): USA, EU
- Google Cloud Platform (cloud): USA, EU
- Microsoft Azure (infrastructure): USA
- Baseten (infrastructure): USA
- Cloudflare (infrastructure): worldwide
- Daytona (infrastructure): USA, EU
- Elastic Cloud (infrastructure): USA
- OpenRouter (infrastructure): USA
- Parasail (infrastructure): USA, EU
- Turbopuffer (infrastructure): USA, EU
- Exa.ai (web search): USA
- Tavily (web search): USA
- Recall.ai (services and support): USA, EU
- Snowflake (data warehouse): USA
- Fullstory, Omni, Segment (analytics): USA
- Pylon (customer support): USA
- Sendgrid (email): USA
- Stripe (billing): USA
- Writer, Inc. group companies (services and support): worldwide
Retention
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentPrivate and third-party deployments…
- Writer EnterpriseTrust page: 'zero data retention'…
- Cohere Enterprise: North, Compass, Model Vault, private deploymentPrivate and third-party deployments: according to the Enterprise Data Commitments, Cohere has no access to prompts and generations. Model Vault: according to the documentation, with Zero Data Retention (ZDR) enabled, Cohere processes inputs and outputs only for inference and does not store any prompts or responses (Standard Vault and Encrypted Vault); retention periods without ZDR: not publicly documented.Writer EnterpriseTrust page: 'zero data retention' approach. Help centre 'Setting up data retention' (on certain Enterprise plans): default 'No automatic deletion'; org admins can set deletion after 1, 3, 6 or 12 months for docs, outputs, uploaded files, chat sessions and WRITER Meet notes (Knowledge Graph files excluded). Platform Services Agreement section 9: Customer Materials can be exported for up to 30 days after the end of the contract upon written request, after which WRITER may delete them; upon written request, destruction within 90 days. DPA section 9: return or deletion of personal data at the customer's request.
Price
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentNorth and Compass: custom
- Writer Enterprisecustom
- Cohere Enterprise: North, Compass, Model Vault, private deployment
North and Compass: custom (pricing page). Model Vault (Standard Vault) per instance, in USD, per hour / per month / per year (documentation 'Standard Vault Pricing'): Embed 5 Fast and Embed 5 Pro Small USD 3 / USD 2,000 / USD 20,000, Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Fast, Rerank 4 Pro and Rerank 3.5 Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Pro Large USD 10 / USD 6,500 / USD 65,000; Parse 5 Medium USD 4 / USD 2,500 / USD 25,000, Large USD 8 / USD 5,000 / USD 50,000, XL USD 7 / USD 4,300 / USD 43,000; Cohere Transcribe Medium USD 3.75 / USD 2,500 / USD 25,000, Large USD 7.50 / USD 4,750 / USD 47,500. Generative models on Standard Vault (mostly via waitlist) per instance and hour, L / XL: Command A USD 40 / USD 48, Command A Reasoning USD 48 / USD 57.50, Command A+ USD 17.50 / USD 32.50, North Mini Code USD 7.50 / USD 10.50. Encrypted Vault priced separately. According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes').
Writer EnterpriseCustom, contact sales (pricing page)
- Cohere Enterprise: North, Compass, Model Vault, private deploymentyes
- Writer Enterpriseyes
- Cohere Enterprise: North, Compass, Model Vault, private deployment
yes (workplace platform North, search system Compass, dedicated model instances 'Model Vault' incl. Transcribe, deployment in a VPC or on-premises as well as via the cloud platforms of OCI, Azure, AWS, Google Cloud)
Writer Enterpriseyes (any number of users and teams, unlimited Playbooks, advanced orchestration, audit logs, SSO/SAML, SCIM, 'Works with preferred LLMs')
Evidence
- Cohere Enterprise: North, Compass, Model Vault, private deployment6 sources
- Writer Enterprise7 sources
- Cohere Enterprise: North, Compass, Model Vault, private deployment
- PricingPricing page, retrieved 18 Oct 2026
- Enterprise Data Commitments (as of 2025-12-05)Documentation, retrieved 18 Oct 2026
- Cohere Trust CenterTrust Center, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-01)Privacy notice, retrieved 18 Oct 2026
- Terms of Use (as of 2022-09-07)Terms and conditions, retrieved 18 Oct 2026
- Model Vault Overview, Standard Vault Pricing, Encrypted Vault ComplianceDocumentation, retrieved 18 Oct 2026
Writer Enterprise- Plans & PricingPricing page, retrieved 18 Oct 2026
- Security and trust at WRITERTrust Center, retrieved 18 Oct 2026
- Privacy Policy (Effective Date April 17, 2026)Privacy notice, retrieved 14 Oct 2026
- Subprocessors (Last Updated October 14, 2026)Sub-processor list, retrieved 18 Oct 2026
- Data Processing Agreement (as of 2025-12-04)DPA, retrieved 18 Oct 2026
- Platform Services Agreement (Version August 5, 2026)Terms and conditions, retrieved 18 Oct 2026
- Setting up data retentionHelp centre, retrieved 18 Oct 2026
| Feature | Cohere | Writer |
|---|---|---|
| differs by tool |
| yesall 2 plans |
| Details: DPA available |
|
|
| differs by tool |
| noall 2 plans |
| Details: Training on inputs |
|
|
| differs by tool |
| mixedall 2 plans |
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 2 plans | |
| Details: List published |
|
|
| differs by tool |
| Trust page: 'zero data retention' approachall 2 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 3 plans | yesall 2 plans | |
| Details: AI features included |
|
|
| 7 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- Cohere
- noAPI Trial (free of charge)
- yesEnterprise: North, Compass, Model Vault, private deployment, API Production (Pay-as-you-go, SaaS)
- Writeryesall 2 plans
- Cohere
- API Trial (free of charge)
no (trial keys are subject to the terms of use and privacy policy; the Enterprise Data Commitments and the DPA offer apply to paying SaaS customers. Privacy policy: trial environments are not intended for personal data; for that, switch to an enterprise plan with a contract)
- Enterprise: North, Compass, Model Vault, private deployment
yes for SaaS/Model Vault customers on request (privacy@cohere.com, sent after NDA; the DPA contains the EU standard contractual clauses of 2021-06-04). According to the Enterprise Data Commitments, no DPA is required for private and third-party cloud deployments.
- API Production (Pay-as-you-go, SaaS)
yes (on request: SaaS customers receive the DPA via privacy@cohere.com; according to the Trust Center, sent after a signed NDA)
Writer- Starter
yes (Terms of Use, version 2026-06-05, apply to free, trial and paid versions except Enterprise: 'When you are acting on behalf of an organization when accessing our Services, our Data Processing Agreement (“DPA”) applies and is incorporated by reference into these Terms.')
Provider’s DPA - Enterprise
yes (Platform Services Agreement, version 2026-08-05, section 5.4: the DPA 'is incorporated by reference into this Agreement'; according to the Terms of Use, the Platform Services Agreement governs Enterprise)
Provider’s DPA
- API Trial (free of charge)
Training
- differs by tool
- Cohere
- yesAPI Trial (free of charge)
- noEnterprise: North, Compass, Model Vault, private deployment
- opt-out availableAPI Production (Pay-as-you-go, SaaS)
- Writernoall 2 plans
- Cohere
- API Trial (free of charge)
Privacy policy (as of 2026-05-01, section 2.3): for Trial Users and Researchers, Cohere collects inputs and outputs and may use them for research and development, including 'using inputs/outputs to improve the performance and safety of Cohere Products'; data is de-identified beforehand; users should not enter personal data. An opt-out for trial keys is not described (the dashboard switch 'Data Controls' is described in the Enterprise Data Commitments for paying customers). According to the Enterprise Data Commitments, the Terms of Use and the privacy policy apply to trial keys; the Terms of Use (as of 2022-09-07, section 4.1) allow Cohere to use 'Customer Data', among other things, to 'IMPROVE AND ENHANCE THE COHERE SOLUTION' and other offerings, including by sharing API data and fine-tuning data with third parties.
- Enterprise: North, Compass, Model Vault, private deployment
Enterprise Data Commitments: for private and third-party cloud deployments, Cohere does not receive prompts and generations. Privacy policy: data in the customer's or cloud provider's environment is not accessible to Cohere and is not used for training. Model Vault as a platform managed by Cohere: use for training not separately addressed in the documentation or the Enterprise Data Commitments; for Encrypted Vault, prompts and responses are, according to the documentation, not visible in plaintext even to Cohere.
- API Production (Pay-as-you-go, SaaS)
Enterprise Data Commitments (as of 2025-12-05): opt-out from the use of prompts and generations for training in the dashboard settings ('Data Controls', switch set to 'Off'); the change applies to data generated thereafter. For abuse monitoring, prompts and logs may be reviewed; PII is filtered before any possible use for training. Model Training Privacy Notice (as of 2026-05-01): 'Where a user has given Cohere permission to use inputs and outputs for model training', the data is de-identified beforehand. Default value of the switch for new accounts: not publicly documented.
Writer- Starter
Trust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Terms of Use: 'We will not use your Materials to train our models.'; however, Materials may be used to provide, maintain and improve the Services and to develop other products.
- Enterprise
Trust page: WRITER does not train its models on customer data, user inputs or outputs; the customer controls how its data is used. Privacy policy (applies to website visitors and individual accounts): no use of data provided when accessing or using the Services for training, including inputs and outputs. Platform Services Agreement 5.2: 'Writer will not use any Customer Materials to train its models.'; licence to Customer Materials only to provide and support the platform.
- API Trial (free of charge)
Hosting
- differs by tool
- Cohere
- US onlyAPI Trial (free of charge), API Production (Pay-as-you-go, SaaS)
- not publicly documentedEnterprise: North, Compass, Model Vault, private deployment
- Writermixedall 2 plans
- Cohere
- API Trial (free of charge)
Trust Center FAQ: hosting on Google Cloud servers in US-Central; according to the FAQ, Cohere does not use servers outside the USA.
- Enterprise: North, Compass, Model Vault, private deployment
Region depends on the deployment at the customer or the cloud provider. Model Vault (Cohere-managed, single-tenant): documentation 'Compliance' for Encrypted Vault: 'Region selection supports data-residency requirements; contact Cohere to confirm the regions available for your vault.' There is no public list of regions.
- API Production (Pay-as-you-go, SaaS)
Trust Center FAQ: hosting on Google Cloud servers in US-Central. According to the FAQ, in certain cases the offering can be configured so that no customer data is stored at Cohere ('ephemeral').
Writer- Starter
Sub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'.
- Enterprise
Sub-processor list (as of 2026-10-14): cloud and infrastructure providers with processing locations in the USA and partly the EU (AWS, Google Cloud, Daytona, Parasail, Turbopuffer, Recall.ai) or worldwide (Cloudflare). Whether customers can choose an EU region, and which data is stored where, is not described. Trust page: data is provisioned in an isolated production project; 'Managed, multi-cloud options, including dedicated private cloud deployment'. Enterprise: according to the pricing page, fully managed platform deployment; choice of location not described.
- API Trial (free of charge)
Sub-processors
- Coherelist availableall 3 plans
- Writerlist availableall 2 plans
- Cohere
- API Trial (free of charge)
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
- Enterprise: North, Compass, Model Vault, private deployment
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
- API Production (Pay-as-you-go, SaaS)
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
Writer- Starter
- Amazon Web Services (cloud): USA, EU
- Google Cloud Platform (cloud): USA, EU
- Microsoft Azure (infrastructure): USA
- Baseten (infrastructure): USA
- Cloudflare (infrastructure): worldwide
- Daytona (infrastructure): USA, EU
- Elastic Cloud (infrastructure): USA
- OpenRouter (infrastructure): USA
- Parasail (infrastructure): USA, EU
- Turbopuffer (infrastructure): USA, EU
- Exa.ai (web search): USA
- Tavily (web search): USA
- Recall.ai (services and support): USA, EU
- Snowflake (data warehouse): USA
- Fullstory, Omni, Segment (analytics): USA
- Pylon (customer support): USA
- Sendgrid (email): USA
- Stripe (billing): USA
- Writer, Inc. group companies (services and support): worldwide
- Enterprise
- Amazon Web Services (cloud): USA, EU
- Google Cloud Platform (cloud): USA, EU
- Microsoft Azure (infrastructure): USA
- Baseten (infrastructure): USA
- Cloudflare (infrastructure): worldwide
- Daytona (infrastructure): USA, EU
- Elastic Cloud (infrastructure): USA
- OpenRouter (infrastructure): USA
- Parasail (infrastructure): USA, EU
- Turbopuffer (infrastructure): USA, EU
- Exa.ai (web search): USA
- Tavily (web search): USA
- Recall.ai (services and support): USA, EU
- Snowflake (data warehouse): USA
- Fullstory, Omni, Segment (analytics): USA
- Pylon (customer support): USA
- Sendgrid (email): USA
- Stripe (billing): USA
- Writer, Inc. group companies (services and support): worldwide
- API Trial (free of charge)
Retention
- differs by tool
- Cohere
- Privacy policy: the platform is not…API Trial (free of charge)
- Private and third-party deployments…Enterprise: North, Compass, Model Vault, private deployment
- Logged prompts and generations are…API Production (Pay-as-you-go, SaaS)
- WriterTrust page: 'zero data retention' approachall 2 plans
- Cohere
- API Trial (free of charge)Privacy policy: the platform is not intended for the processing of personal data by Trial Users; personal data entered by mistake can be erased by e-mail to privacy@cohere.com. Fixed periods for trial data: not publicly documented.
- Enterprise: North, Compass, Model Vault, private deploymentPrivate and third-party deployments: according to the Enterprise Data Commitments, Cohere has no access to prompts and generations. Model Vault: according to the documentation, with Zero Data Retention (ZDR) enabled, Cohere processes inputs and outputs only for inference and does not store any prompts or responses (Standard Vault and Encrypted Vault); retention periods without ZDR: not publicly documented.
- API Production (Pay-as-you-go, SaaS)Logged prompts and generations are automatically deleted after 30 days, except where there is a legal or contractual obligation or a suspected breach of the usage policy (Enterprise Data Commitments; privacy policy: 'generally 30 days' for Enterprise Users). Data released for training purposes may be retained separately. Zero Data Retention (no logging of prompts and generations) only for enterprise customers with additional usage commitments; Cohere still receives usage data.
Writer- StarterTrust page: 'zero data retention' approach; data is stored only for as long as needed to use the platform. Help centre 'Setting up data retention': automatic deletion schedules only 'on certain Enterprise plans'; the default is 'No automatic deletion', content is kept until users delete it manually. Terms of Use: after termination no obligation to retain; WRITER may delete Materials. DPA section 9: return or deletion of personal data upon the customer's written request, unless the law requires otherwise.
- EnterpriseTrust page: 'zero data retention' approach. Help centre 'Setting up data retention' (on certain Enterprise plans): default 'No automatic deletion'; org admins can set deletion after 1, 3, 6 or 12 months for docs, outputs, uploaded files, chat sessions and WRITER Meet notes (Knowledge Graph files excluded). Platform Services Agreement section 9: Customer Materials can be exported for up to 30 days after the end of the contract upon written request, after which WRITER may delete them; upon written request, destruction within 90 days. DPA section 9: return or deletion of personal data at the customer's request.
Price
- differs by tool
- Cohere
- freeAPI Trial (free of charge)
- North and Compass: customEnterprise: North, Compass, Model Vault, private deployment
- several tiersAPI Production (Pay-as-you-go, SaaS)
- Writer
- not publicly documentedStarter
- customEnterprise
- Cohere
- API Trial (free of charge)
Free (pricing page: calls with a trial key are free, rate-limited)
- Enterprise: North, Compass, Model Vault, private deployment
North and Compass: custom (pricing page). Model Vault (Standard Vault) per instance, in USD, per hour / per month / per year (documentation 'Standard Vault Pricing'): Embed 5 Fast and Embed 5 Pro Small USD 3 / USD 2,000 / USD 20,000, Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Fast, Rerank 4 Pro and Rerank 3.5 Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Pro Large USD 10 / USD 6,500 / USD 65,000; Parse 5 Medium USD 4 / USD 2,500 / USD 25,000, Large USD 8 / USD 5,000 / USD 50,000, XL USD 7 / USD 4,300 / USD 43,000; Cohere Transcribe Medium USD 3.75 / USD 2,500 / USD 25,000, Large USD 7.50 / USD 4,750 / USD 47,500. Generative models on Standard Vault (mostly via waitlist) per instance and hour, L / XL: Command A USD 40 / USD 48, Command A Reasoning USD 48 / USD 57.50, Command A+ USD 17.50 / USD 32.50, North Mini Code USD 7.50 / USD 10.50. Encrypted Vault priced separately. According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes').
- API Production (Pay-as-you-go, SaaS)
In USD (pricing page): Command R input USD 0.15, output USD 0.60 per 1M tokens; Command R7B USD 0.0375 / USD 0.15; Embed 5 Pro USD 0.12, Embed 5 Fast USD 0.08 per 1M tokens; Rerank 4 Pro USD 2.50, Rerank 4 Fast USD 2.00 per 1,000 searches (1 search = 1 request with up to 100 documents); Parse 5 USD 1.50 per 1,000 pages. Legacy models for existing customers include Command R+ 08-2024 USD 2.50 / USD 10.00; Aya Expanse USD 0.50 / USD 1.50. Billing monthly or when USD 250 is outstanding. Command A+ and North Mini Code free as open-source models (Apache 2.0). According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes').
Writer- Starter
not publicly documented (the pricing page shows no price; according to the FAQ, monthly or annual billing per seat with fixed credit limits; 14-day free trial, no credit card required)
- Enterprise
Custom, contact sales (pricing page)
- API Trial (free of charge)
- Cohereyesall 3 plans
- Writeryesall 2 plans
- Cohere
- API Trial (free of charge)
yes (trial API key with rate limit, not for production or commercial use)
- Enterprise: North, Compass, Model Vault, private deployment
yes (workplace platform North, search system Compass, dedicated model instances 'Model Vault' incl. Transcribe, deployment in a VPC or on-premises as well as via the cloud platforms of OCI, Azure, AWS, Google Cloud)
- API Production (Pay-as-you-go, SaaS)
yes (Command R, Command R7B, Embed 5 Pro/Fast, Rerank 4 Pro/Fast, Parse 5; older models for existing customers; Aya Expanse via the API)
Writer- Starter
yes (WRITER Agent for chat and automation, up to 5 users, up to 5 Playbooks, up to 3 scheduled routines, 1 team personality profile, basic connectors; AI Studio with limited access)
- Enterprise
yes (any number of users and teams, unlimited Playbooks, advanced orchestration, audit logs, SSO/SAML, SCIM, 'Works with preferred LLMs')
- API Trial (free of charge)
Evidence
- Cohere7 sources
- Writer8 sources
- Cohere
- PricingPricing page, retrieved 18 Oct 2026
- Enterprise Data Commitments (as of 2025-12-05)Documentation, retrieved 18 Oct 2026
- Cohere Trust CenterTrust Center, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-01)Privacy notice, retrieved 18 Oct 2026
- Model Training Privacy Notice (as of 2026-05-01)Privacy notice, retrieved 14 Oct 2026
- Terms of Use (as of 2022-09-07)Terms and conditions, retrieved 18 Oct 2026
- Model Vault Overview, Standard Vault Pricing, Encrypted Vault ComplianceDocumentation, retrieved 18 Oct 2026
Writer- Plans & PricingPricing page, retrieved 18 Oct 2026
- Security and trust at WRITERTrust Center, retrieved 18 Oct 2026
- Privacy Policy (Effective Date April 17, 2026)Privacy notice, retrieved 14 Oct 2026
- Subprocessors (Last Updated October 14, 2026)Sub-processor list, retrieved 18 Oct 2026
- Data Processing Agreement (as of 2025-12-04)DPA, retrieved 18 Oct 2026
- Terms of Use (Version June 5, 2026)Terms and conditions, retrieved 18 Oct 2026
- Platform Services Agreement (Version August 5, 2026)Terms and conditions, retrieved 18 Oct 2026
- Setting up data retentionHelp centre, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Cohere compared with
Individual pages: Cohere, Writer. All tools in the category: Business software.