Odoo AI features vs. sevdesk: data protection per plan
Odoo AI features (3 plans) and sevdesk (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Odoo AI features | sevdesk |
|---|---|---|
| Provider based in | Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium | sevDesk GmbH, Im Unteren Angel 1, 77652 Offenburg, Germany |
| Plans recorded | 3 | 4 |
| Hosting | mixed: all 3 plans | EU option: all 4 plans |
| Training on inputs | yes: all 3 plans | not documented: all 4 plans |
| DPA | yes: all 3 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Odoo AI features Standard vs. sevdesk Rechnung
| Feature | Odoo AI featuresStandard | sevdeskRechnung (Invoicing) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement) Provider’s DPA | yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses) Provider’s DPA |
| differs by plan | yes | not publicly documented |
| Details: Training on inputs | 'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.' | No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described. |
| differs by plan | mixed | EU option |
| Details: Data residency | Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction. | Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | IAP privacy policy: content for Ask AI/AI… | DPA section 10: after the end of the… |
| Details: Data retention | IAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months. | DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented. |
| differs by plan | 19.90 EUR/user/mo… (further prices in the details) | several tiers |
| Details: Price | EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only. | List price EUR 11.90 per month billed monthly, EUR 9.90 per month for 12 months (billed annually), EUR 8.90 per month for 24 months, each plus VAT; 1 user, additional users via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices. |
| yes | yes | |
| Details: AI features included | yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.) | yes (AI agent Sevi in support, according to the pricing page in all three paid plans; AI-supported receipt capture and online banking reconciliation only from the Buchhaltung plan) |
| 7 sources | 11 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Odoo AI features Standardyes
- sevdesk Rechnungyes
- Odoo AI features Standard
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPAsevdesk Rechnungyes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA
Training
- differs by plan
- Odoo AI features Standardyes
- sevdesk Rechnungnot publicly documented
- Odoo AI features Standard
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
sevdesk RechnungNo explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
Hosting
- differs by plan
- Odoo AI features Standardmixed
- sevdesk RechnungEU option
- Odoo AI features Standard
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
sevdesk RechnungSub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
Sub-processors
- Odoo AI features Standardlist available
- sevdesk Rechnunglist available
- Odoo AI features Standard
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
sevdesk Rechnung- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
Retention
- differs by plan
- Odoo AI features StandardIAP privacy policy: content for Ask AI/AI…
- sevdesk RechnungDPA section 10: after the end of the…
- Odoo AI features StandardIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.sevdesk RechnungDPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
Price
- differs by plan
- Odoo AI features Standard19.90 EUR/user/mo… (further prices in the details)
- sevdesk Rechnungseveral tiers
- Odoo AI features Standard
EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only.
sevdesk RechnungList price EUR 11.90 per month billed monthly, EUR 9.90 per month for 12 months (billed annually), EUR 8.90 per month for 24 months, each plus VAT; 1 user, additional users via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
- Odoo AI features Standardyes
- sevdesk Rechnungyes
- Odoo AI features Standard
yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
sevdesk Rechnungyes (AI agent Sevi in support, according to the pricing page in all three paid plans; AI-supported receipt capture and online banking reconciliation only from the Buchhaltung plan)
Evidence
- Odoo AI features Standard7 sources
- sevdesk Rechnung11 sources
- Odoo AI features Standard
- Pricing (One App Free, Standard, Custom)Pricing page, retrieved 18 Oct 2026
- Odoo Enterprise Subscription Agreement (version 13 – 2026-09-24), data protection clausesDPA, retrieved 18 Oct 2026
- Odoo Privacy Policy (effective date: September 24, 2026)Privacy notice, retrieved 18 Oct 2026
- IAP Privacy Policy (last updated: September 22, 2026), incl. Ask AI / AI Agents, Documents DigitizationSub-processor list, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- Documentation: AI (incl. AI agents, voice transcription)Documentation, retrieved 18 Oct 2026
- GDPR: Odoo's guide to the European data protection rulesPrivacy notice, retrieved 18 Oct 2026
sevdesk Rechnung- Pricing and plansPricing page, retrieved 18 Oct 2026
- Data processing agreement (version 04.07.2025)DPA, retrieved 18 Oct 2026
- List of approved sub-processors (as of 10.04.2024)Sub-processor list, retrieved 18 Oct 2026
- Technical and organisational measures (as of 10.04.2024)TOMs, retrieved 18 Oct 2026
- Privacy notice web app (as of 13.01.2025)Privacy notice, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- General terms and conditionsTerms and conditions, retrieved 18 Oct 2026
- Online banking (incl. FAQ on AI matching and finAPI)Product page, retrieved 18 Oct 2026
- Recording receipts (incl. FAQ on AI-supported receipt capture)Product page, retrieved 18 Oct 2026
- Help centre: Recording receiptsDocumentation, retrieved 18 Oct 2026
- Help centre: Data processing agreement (DPA)Documentation, retrieved 18 Oct 2026
| Feature | Odoo AI features | sevdesk |
|---|---|---|
| yesall 3 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool | yesall 3 plans | not publicly documentedall 4 plans |
| Details: Training on inputs |
|
|
| differs by tool | mixedall 3 plans | EU optionall 4 plans |
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool | IAP privacy policy: content for Ask AI/AI…all 3 plans | DPA section 10: after the end of the…all 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool |
|
|
| Details: AI features included |
|
|
| 7 sources | 12 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Odoo AI featuresyesall 3 plans
- sevdeskyesall 4 plans
- Odoo AI features
- One App Free
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA - Standard
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA - Custom
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA
sevdesk- Free
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA - Rechnung (Invoicing)
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA - Buchhaltung (Accounting)
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA - Buchhaltung Pro (Accounting Pro)
yes (data processing agreement under Art. 28(3) GDPR, publicly available as a PDF, version Offenburg 04.07.2025; according to the help centre it is concluded digitally and does not need to be returned; applies to all customers, as according to the terms sevdesk only contracts with businesses)
Provider’s DPA
- One App Free
Training
- differs by tool
- Odoo AI featuresyesall 3 plans
- sevdesknot publicly documentedall 4 plans
- Odoo AI features
- One App Free
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Standard
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Custom
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
sevdesk- Free
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- Rechnung (Invoicing)
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- Buchhaltung (Accounting)
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- Buchhaltung Pro (Accounting Pro)
No explicit statement on training AI models with customer data. Help article "Belege erfassen" (recording receipts): the automatic receipt recognition is continuously learning and improves with every uploaded receipt. Receipt capture product page: booking category suggestions learn from the user's assignments. DPA section 3(6): operational data may be used anonymously and in aggregated form for evaluation purposes and, where applicable, for error analysis and further development of the products; section 2(2): statistical use only anonymised and aggregated. Whether this includes model training across customer accounts and whether an opt-out exists is not described.
- One App Free
Hosting
- differs by tool
- Odoo AI featuresmixedall 3 plans
- sevdeskEU optionall 4 plans
- Odoo AI features
- One App Free
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Standard
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Custom
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
sevdesk- Free
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- Rechnung (Invoicing)
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- Buchhaltung (Accounting)
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- Buchhaltung Pro (Accounting Pro)
Sub-processor list (as of 10.04.2024): hosting with Amazon Web Services EMEA SARL, data hosted exclusively in Germany, access from third countries for support purposes conceivable; TOMs: AWS Frankfurt data centres; security page: hosting with AWS (no location stated); FAQ on the online banking page: receipts are stored 'in a certified data centre with server location in Germany' (translated). DPA section 2(3): processing in principle in the EU/EEA, outside only after prior notice and subject to Art. 44 et seq. GDPR. Where the AI features (receipt recognition, bank reconciliation, AI agent Sevi) are processed and whether external AI providers are used for them is not documented.
- One App Free
Sub-processors
- Odoo AI featureslist availableall 3 plans
- sevdesklist availableall 4 plans
- Odoo AI features
- One App Free
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Standard
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Custom
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
sevdesk- Free
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- Rechnung (Invoicing)
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- Buchhaltung (Accounting)
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- Buchhaltung Pro (Accounting Pro)
- Amazon Web Services EMEA SARL, German branch (external data centre, hosting; data only in Germany)
- EMAILBRIEF GmbH, Mutterstadt (sending invoices by post)
- Termitel GmbH, Ettlingen (handling customer phone enquiries)
- Twilio Inc. (SendGrid, Inc.), Dublin (sending emails; EU-U.S. Data Privacy Framework and standard contractual clauses)
- AI-specific sub-processors: not publicly documented (list as of 10.04.2024 names none)
- One App Free
Retention
- differs by tool
- Odoo AI featuresIAP privacy policy: content for Ask AI/AI…all 3 plans
- sevdeskDPA section 10: after the end of the…all 4 plans
- Odoo AI features
- One App FreeIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
- StandardIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
- CustomIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
sevdesk- FreeDPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
- Rechnung (Invoicing)DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
- Buchhaltung (Accounting)DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
- Buchhaltung Pro (Accounting Pro)DPA section 10: after the end of the contract, personal data is retained for three months for data export; immediate deletion at the end of the contract on request. Terms section 3.2: archiving according to commercial and tax retention periods during the contract term. Web app privacy notice: log files deleted after seven days at the latest or IP addresses obfuscated. Retention specifically for AI processing not publicly documented.
Price
- differs by tool
- Odoo AI features
- 0 EUROne App Free
- 19.90 EUR/user/mo… (further prices in the details)Standard
- 35.90 EUR/user/mo… (further prices in the details)Custom
- sevdesk
- 0 EURFree
- several tiersRechnung (Invoicing), Buchhaltung (Accounting), Buchhaltung Pro (Accounting Pro)
- Odoo AI features
- One App Free
EUR 0 (Odoo Online, one app, unlimited users).
- Standard
EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only.
- Custom
EUR 35.90 per user/month paid annually, EUR 44.90 paid monthly (promotional prices; regular EUR 44.90 and EUR 56.90, discount valid for 12 months for initially ordered users). Odoo Online, Odoo.sh (hosting extra) or on-premise; light users EUR 7.90.
sevdesk- Free
EUR 0 ("permanently free", no credit card); according to the help centre applied automatically after the 14-day trial, unlimited in time; no add-ons bookable, limited support.
- Rechnung (Invoicing)
List price EUR 11.90 per month billed monthly, EUR 9.90 per month for 12 months (billed annually), EUR 8.90 per month for 24 months, each plus VAT; 1 user, additional users via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
- Buchhaltung (Accounting)
List price EUR 25.90 per month billed monthly, EUR 22.90 per month for 12 months, EUR 19.90 per month for 24 months, each plus VAT; 1 user, more via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
- Buchhaltung Pro (Accounting Pro)
List price EUR 34.90 per month billed monthly, EUR 30.90 per month for 12 months, EUR 27.90 per month for 24 months, each plus VAT; 1 user, more via add-on at EUR 5.90 per month. On the retrieval date the pricing page also showed promotional prices ("up to 50% discount"); according to terms section 1.5, discounts only apply to first bookings by new customers for the minimum term, renewals at regular prices.
- One App Free
- differs by tool
- Odoo AI features
- not publicly documentedOne App Free
- yesStandard, Custom
- sevdesk
- noFree
- yesRechnung (Invoicing), Buchhaltung (Accounting), Buchhaltung Pro (Accounting Pro)
- Odoo AI features
- One App Free
not publicly documented (plan with a single app and unlimited users; which AI features are available without the AI app is not specified per plan. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits.)
- Standard
yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
- Custom
yes (all apps including the AI app with AI agents, "Odoo Studio / AI agents", AI fields, AI in email templates, voice transcription with summary, AI image generation, AI live chat, AI server actions, MCP server. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
sevdesk- Free
no (pricing page: the free plan covers 3 (e-)invoices per month, contacts, products and support material; AI-supported receipt capture and the AI agent Sevi are only listed for paid plans)
- Rechnung (Invoicing)
yes (AI agent Sevi in support, according to the pricing page in all three paid plans; AI-supported receipt capture and online banking reconciliation only from the Buchhaltung plan)
- Buchhaltung (Accounting)
yes (AI-supported receipt capture reading date, amount, receipt number and supplier and suggesting the booking category; AI-supported matching of bank payments to invoices and receipts; AI agent Sevi; suggestions must be reviewed and confirmed by the user)
- Buchhaltung Pro (Accounting Pro)
yes (all AI features from Buchhaltung; additionally cost centres, management accounts (BWA) and REST API)
- One App Free
Evidence
- Odoo AI features7 sources
- sevdesk12 sources
- Odoo AI features
- Pricing (One App Free, Standard, Custom)Pricing page, retrieved 18 Oct 2026
- Odoo Enterprise Subscription Agreement (version 13 – 2026-09-24), data protection clausesDPA, retrieved 18 Oct 2026
- Odoo Privacy Policy (effective date: September 24, 2026)Privacy notice, retrieved 18 Oct 2026
- IAP Privacy Policy (last updated: September 22, 2026), incl. Ask AI / AI Agents, Documents DigitizationSub-processor list, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- Documentation: AI (incl. AI agents, voice transcription)Documentation, retrieved 18 Oct 2026
- GDPR: Odoo's guide to the European data protection rulesPrivacy notice, retrieved 18 Oct 2026
sevdesk- Pricing and plansPricing page, retrieved 18 Oct 2026
- Data processing agreement (version 04.07.2025)DPA, retrieved 18 Oct 2026
- List of approved sub-processors (as of 10.04.2024)Sub-processor list, retrieved 18 Oct 2026
- Technical and organisational measures (as of 10.04.2024)TOMs, retrieved 18 Oct 2026
- Privacy notice web app (as of 13.01.2025)Privacy notice, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- General terms and conditionsTerms and conditions, retrieved 18 Oct 2026
- Online banking (incl. FAQ on AI matching and finAPI)Product page, retrieved 18 Oct 2026
- Recording receipts (incl. FAQ on AI-supported receipt capture)Product page, retrieved 18 Oct 2026
- Help centre: Recording receiptsDocumentation, retrieved 18 Oct 2026
- Help centre: Free planDocumentation, retrieved 18 Oct 2026
- Help centre: Data processing agreement (DPA)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Odoo AI features, sevdesk. All tools in the category: Business software.