DATEV AI features vs. Odoo AI features: data protection per plan
DATEV AI features (3 plans) and Odoo AI features (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | DATEV AI features | Odoo AI features |
|---|---|---|
| Provider based in | Paumgartnerstraße 6-14, 90429 Nürnberg, Germany | Odoo S.A., Chaussée de Namur 40, 1367 Grand-Rosière, Belgium |
| Plans recorded | 3 | 3 |
| Hosting | not documented: DATEV KI-WerkstattEU option: DATEV Copilotmixed: AI-supported DATEV cloud functions | mixed: all 3 plans |
| Training on inputs | not documented: DATEV KI-Werkstattno: DATEV Copilotyes: AI-supported DATEV cloud functions | yes: all 3 plans |
| DPA | not documented: DATEV KI-Werkstattyes: DATEV Copilot, AI-supported DATEV cloud functions | yes: all 3 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: DATEV AI features DATEV Copilot vs. Odoo AI features Standard
| Feature | DATEV AI featuresDATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors) | Odoo AI featuresStandard |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (concluded via online form with DATEV SmartCard/SmartLogin or by being stored in DATEV Einverständniserklärungen; effective 'upon confirmation of the conclusion of the contract by DATEV' (translated), DPA item 19 a) Provider’s DPA | yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement) Provider’s DPA |
| differs by plan | no | yes |
| Details: Training on inputs | DATEV Copilot FAQ: 'Is my data used to train the AI? No, neither Microsoft nor OpenAI use your data for training.' (translated). Copilot is a DATEV cloud service under the DATEV service descriptions for the DATEV-Cloud-Lösungen Basis (doc. no. 0904407); unlike the service descriptions for Rechnungswesen, Steuern, Personalwirtschaft and Wissen, these contain no clause on cross-customer processing for 'Intelligente DATEV-Cloud-Lösungen'. Item 3.8, however, permits DATEV to process data 'for the purpose of developing new or further developing existing DATEV products in an appropriately secured environment' (translated); according to item 3.8 this does not apply if the customer concluded the DPA without the anonymisation agreement (deletion possible under DPA item 15). An express statement on DATEV's own model training with Copilot inputs is missing. | 'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.' |
| differs by plan | EU option | mixed |
| Details: Data residency | FAQ: 'DATEV Copilot uses Microsoft Azure services. The data you upload is processed in an area hosted by DATEV at Microsoft Azure in a European data centre.' (translated). Internet research (optional, permission 'Allow internet research' (translated)): according to the programme content (doc. no. 0904530), 'you transmit your data to Microsoft Corporation in the USA' (translated); 'Microsoft processes your data for its own purposes and on global servers' (translated); DATEV warns against transmitting confidential or legally protected information. | Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Service descriptions Basis item 3.6… | IAP privacy policy: content for Ask AI/AI… |
| Details: Data retention | Service descriptions Basis item 3.6: 'After 2 years (from the date of the last activity in DATEV Copilot), DATEV deletes the DATEV Copilot chats; after 6 months, DATEV deletes uploaded documents.' (translated). Otherwise deletion on instruction; after the end of processing, deletion or return at the customer's choice, subject to statutory retention obligations (DPA item 12). | IAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months. |
| differs by plan | DATEV shop | 19.90 EUR/user/mo… (further prices in the details) |
| Details: Price | DATEV shop (item no. 90431): 'The prerequisite is ordering a free licence via this shop page' (translated); ordering also via the MyDATEV ordering and set-up assistant. Usage limit: rolling 2-hour window, if exceeded blocked for 2 hours (doc. no. 1049806). MyDATEV Kanzlei and LEXinform plus require a licence (as of 2026-10-18) | EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only. |
| yes | yes | |
| Details: AI features included | yes | yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.) |
| 9 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- DATEV AI features DATEV Copilotyes
- Odoo AI features Standardyes
- DATEV AI features DATEV Copilot
yes (concluded via online form with DATEV SmartCard/SmartLogin or by being stored in DATEV Einverständniserklärungen; effective 'upon confirmation of the conclusion of the contract by DATEV' (translated), DPA item 19 a)
Provider’s DPAOdoo AI features Standardyes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA
Training
- differs by plan
- DATEV AI features DATEV Copilotno
- Odoo AI features Standardyes
- DATEV AI features DATEV Copilot
DATEV Copilot FAQ: 'Is my data used to train the AI? No, neither Microsoft nor OpenAI use your data for training.' (translated). Copilot is a DATEV cloud service under the DATEV service descriptions for the DATEV-Cloud-Lösungen Basis (doc. no. 0904407); unlike the service descriptions for Rechnungswesen, Steuern, Personalwirtschaft and Wissen, these contain no clause on cross-customer processing for 'Intelligente DATEV-Cloud-Lösungen'. Item 3.8, however, permits DATEV to process data 'for the purpose of developing new or further developing existing DATEV products in an appropriately secured environment' (translated); according to item 3.8 this does not apply if the customer concluded the DPA without the anonymisation agreement (deletion possible under DPA item 15). An express statement on DATEV's own model training with Copilot inputs is missing.
Odoo AI features Standard'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
Hosting
- differs by plan
- DATEV AI features DATEV CopilotEU option
- Odoo AI features Standardmixed
- DATEV AI features DATEV Copilot
FAQ: 'DATEV Copilot uses Microsoft Azure services. The data you upload is processed in an area hosted by DATEV at Microsoft Azure in a European data centre.' (translated). Internet research (optional, permission 'Allow internet research' (translated)): according to the programme content (doc. no. 0904530), 'you transmit your data to Microsoft Corporation in the USA' (translated); 'Microsoft processes your data for its own purposes and on global servers' (translated); DATEV warns against transmitting confidential or legally protected information.
Odoo AI features StandardPrivacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
Sub-processors
- DATEV AI features DATEV Copilotlist available
- Odoo AI features Standardlist available
- DATEV AI features DATEV Copilot
- Microsoft Azure (AI services, European data centre, according to the Copilot FAQ)
- OpenAI models via Azure (according to the FAQ, OpenAI does not use data for training)
- Microsoft Bing (only with internet research enabled; independent processing by Microsoft)
- Service descriptions Basis item 3.4: 'DATEV Copilot: Microsoft Ireland Operations Limited' (Dublin, IE), purpose 'AI functions' (translated); otherwise help document 1000192
Odoo AI features Standard- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
Retention
- differs by plan
- DATEV AI features DATEV CopilotService descriptions Basis item 3.6…
- Odoo AI features StandardIAP privacy policy: content for Ask AI/AI…
- DATEV AI features DATEV CopilotService descriptions Basis item 3.6: 'After 2 years (from the date of the last activity in DATEV Copilot), DATEV deletes the DATEV Copilot chats; after 6 months, DATEV deletes uploaded documents.' (translated). Otherwise deletion on instruction; after the end of processing, deletion or return at the customer's choice, subject to statutory retention obligations (DPA item 12).Odoo AI features StandardIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
Price
- differs by plan
- DATEV AI features DATEV CopilotDATEV shop
- Odoo AI features Standard19.90 EUR/user/mo… (further prices in the details)
- DATEV AI features DATEV Copilot
DATEV shop (item no. 90431): 'The prerequisite is ordering a free licence via this shop page' (translated); ordering also via the MyDATEV ordering and set-up assistant. Usage limit: rolling 2-hour window, if exceeded blocked for 2 hours (doc. no. 1049806). MyDATEV Kanzlei and LEXinform plus require a licence (as of 2026-10-18)
Odoo AI features StandardEUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only.
- DATEV AI features DATEV Copilotyes
- Odoo AI features Standardyes
- DATEV AI features DATEV Copilot
yes
Odoo AI features Standardyes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
Evidence
- DATEV AI features DATEV Copilot9 sources
- Odoo AI features Standard7 sources
- DATEV AI features DATEV Copilot
- DATEV Copilot: login and functions of the AI assistant (FAQ) (German)Documentation, retrieved 18 Oct 2026
- Data processing agreement (DATEV AV V1) (German)DPA, retrieved 18 Oct 2026
- AI in everyday practice: DATEV Copilot (DATEV magazin) (German)Documentation, retrieved 14 Oct 2026
- DATEV KI-Werkstatt (German)Documentation, retrieved 18 Oct 2026
- Help document 1000192: overview of further processors used and transfers to third countries (as of 2026-09-18) (German)Sub-processor list, retrieved 14 Oct 2026
- Help document 0904407: Leistungsbeschreibungen DATEV-Cloud-Lösungen Basis (service descriptions)DPA, retrieved 18 Oct 2026
- Help document 0904530: Programminhalt DATEV Copilot (programme content)Documentation, retrieved 18 Oct 2026
- DATEV shop: DATEV Copilot (item no. 90431)Pricing page, retrieved 18 Oct 2026
- Help document 1049806: Nutzungslimit DATEV Copilot (usage limit)Documentation, retrieved 18 Oct 2026
Odoo AI features Standard- Pricing (One App Free, Standard, Custom)Pricing page, retrieved 18 Oct 2026
- Odoo Enterprise Subscription Agreement (version 13 – 2026-09-24), data protection clausesDPA, retrieved 18 Oct 2026
- Odoo Privacy Policy (effective date: September 24, 2026)Privacy notice, retrieved 18 Oct 2026
- IAP Privacy Policy (last updated: September 22, 2026), incl. Ask AI / AI Agents, Documents DigitizationSub-processor list, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- Documentation: AI (incl. AI agents, voice transcription)Documentation, retrieved 18 Oct 2026
- GDPR: Odoo's guide to the European data protection rulesPrivacy notice, retrieved 18 Oct 2026
| Feature | DATEV AI features | Odoo AI features |
|---|---|---|
| differs by tool |
| yesall 3 plans |
| Details: DPA available |
|
|
| differs by tool |
| yesall 3 plans |
| Details: Training on inputs |
|
|
| differs by tool |
| mixedall 3 plans |
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 3 plans | |
| Details: List published |
|
|
| differs by tool |
| IAP privacy policy: content for Ask AI/AI…all 3 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool | yesall 3 plans |
|
| Details: AI features included |
|
|
| 16 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- DATEV AI features
- not publicly documentedDATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- yesDATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors), AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
- Odoo AI featuresyesall 3 plans
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
not publicly documented
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
yes (concluded via online form with DATEV SmartCard/SmartLogin or by being stored in DATEV Einverständniserklärungen; effective 'upon confirmation of the conclusion of the contract by DATEV' (translated), DPA item 19 a)
Provider’s DPA - AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
yes (concluded via online form with DATEV SmartCard/SmartLogin or by being stored in DATEV Einverständniserklärungen; effective 'upon confirmation of the conclusion of the contract by DATEV' (translated), DPA item 19 a)
Provider’s DPA
Odoo AI features- One App Free
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA - Standard
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA - Custom
yes (data protection clauses "Processing of Personal Data" and "Subprocessors" in the Odoo Enterprise Subscription Agreement, version 13 of 2026-09-24; according to the GDPR page, Odoo SA is the processor for customer databases hosted in the Odoo Cloud, and the data protection clauses serve as the data processing agreement)
Provider’s DPA
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
Training
- differs by tool
- DATEV AI features
- not publicly documentedDATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- noDATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
- yesAI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
- Odoo AI featuresyesall 3 plans
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
KI-Werkstatt page: 'Some prototypes in the DATEV KI-Werkstatt use the Microsoft Azure Open AI Services' (translated); inputs are 'not passed on to OpenAI and not used to train the models' (translated). No statement for the other prototypes; therefore not substantiated for the plan as a whole.
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
DATEV Copilot FAQ: 'Is my data used to train the AI? No, neither Microsoft nor OpenAI use your data for training.' (translated). Copilot is a DATEV cloud service under the DATEV service descriptions for the DATEV-Cloud-Lösungen Basis (doc. no. 0904407); unlike the service descriptions for Rechnungswesen, Steuern, Personalwirtschaft and Wissen, these contain no clause on cross-customer processing for 'Intelligente DATEV-Cloud-Lösungen'. Item 3.8, however, permits DATEV to process data 'for the purpose of developing new or further developing existing DATEV products in an appropriately secured environment' (translated); according to item 3.8 this does not apply if the customer concluded the DPA without the anonymisation agreement (deletion possible under DPA item 15). An express statement on DATEV's own model training with Copilot inputs is missing.
- AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
DATEV service descriptions for the DATEV-Cloud-Lösungen Rechnungswesen (accounting), Steuern (tax) and Personalwirtschaft (payroll), each item 1.8 'Service-related cross-customer data processing' (translated) (identical wording also for Wissen [knowledge]): for 'intelligent cloud solutions' (translated), the customer instructs DATEV to use the data sets 'set up by the customer for the „Intelligente DATEV-Cloud-Lösungen“' (translated) 'in the context of new and further development, quality assurance and operation' (translated); 'For machine learning or deep learning, this training forms the basis for the systems' learning' (translated); 'for example, data of different customers of the „DATEV-Cloud-Lösungen“ are analysed together' (translated); 'Personal data may still be processed in the resulting AI models as well' (translated); special categories of personal data may also be processed. The application of the AI models remains 'exclusively a DATEV-internal process' (translated). No possibility of objection is described in item 1.8; according to its wording, the optional deletion of the anonymisation agreement (DPA item 15b) only affects items 3.7/3.8, not item 1.8. The Basis service description (Copilot) contains no item 1.8 of this kind. Payroll benchmark uses 'real, anonymised DATEV payroll records' (translated); de-identification service: data is 'analysed in the DATEV data centre' (translated) and de-identified before AI processing.
Odoo AI features- One App Free
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Standard
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- Custom
'Yes' for training use refers only to the IAP service Documents Digitization, billed via in-app purchase credits (AI receipt recognition, scanning vendor bills and expenses). IAP privacy policy (last updated 22.09.2026): 'Files are stored, along with their structured information, to be used in the continual improvement of our service.' Files are stored for 6 months, then deleted and the structured data anonymised; according to the policy, stored files can be accessed and deleted upon request. The policy does not use the term 'training' at this point; no opt-out is described. For Ask AI / AI agents, by contrast, Odoo excludes training: 'Information submitted through these providers is not stored and not used to train AI models.'
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
Hosting
- differs by tool
- DATEV AI features
- not publicly documentedDATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- EU optionDATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
- mixedAI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
- Odoo AI featuresmixedall 3 plans
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
Page: prototypes 'in a protected DATEV environment' (translated); for Azure OpenAI prototypes, inputs are 'sent as a request through the DATEV cloud-native data centre to Microsoft Azure' (translated) and processed there temporarily. Azure region not stated.
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
FAQ: 'DATEV Copilot uses Microsoft Azure services. The data you upload is processed in an area hosted by DATEV at Microsoft Azure in a European data centre.' (translated). Internet research (optional, permission 'Allow internet research' (translated)): according to the programme content (doc. no. 0904530), 'you transmit your data to Microsoft Corporation in the USA' (translated); 'Microsoft processes your data for its own purposes and on global servers' (translated); DATEV warns against transmitting confidential or legally protected information.
- AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
DATEV data centre/DATEV cloud according to the de-identification article and the AI overview. Help document 1000192 (as of 2026-09-18): Microsoft Ireland Operations Limited (IE) for 'DATEV Einspruchsgenerator, DATEV LEXchat AI functionalities' (translated) without transfer to a third country; transfers to a third country (USA) to Datadog, Inc. (DATEV Bankdatenservice) and Raintank, Inc./Grafana Labs (IT monitoring), among others, on the basis of the EU-U.S. DPF.
Odoo AI features- One App Free
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Standard
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- Custom
Privacy policy (effective 24.09.2026): customer databases in the nearest hosting region, Europe region with production in France and Belgium (Google, OVH) and backups in Europe (FR, NL, SE; EU-only backups for new customers from Odoo 19, otherwise additionally Canada until an expected Q4 2026); region change on request. AI: Ask AI/AI agents via OpenAI or Google (Gemini) with "Inference Residency: global", provider selected automatically by Odoo from v20; document digitisation on Odoo servers in Belgium and France, OCR via Google Vision with EU regional restriction.
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
Sub-processors
- DATEV AI featureslist availableall 3 plans
- Odoo AI featureslist availableall 3 plans
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- Microsoft Azure OpenAI Services (some prototypes)
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
- Microsoft Azure (AI services, European data centre, according to the Copilot FAQ)
- OpenAI models via Azure (according to the FAQ, OpenAI does not use data for training)
- Microsoft Bing (only with internet research enabled; independent processing by Microsoft)
- Service descriptions Basis item 3.4: 'DATEV Copilot: Microsoft Ireland Operations Limited' (Dublin, IE), purpose 'AI functions' (translated); otherwise help document 1000192
- AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
- Microsoft Ireland Operations Limited (Einspruchsgenerator, LEXchat AI functionalities)
- Amazon Web Services EMEA SARL (operation/hosting of DATEV products)
- Microsoft Deutschland GmbH (DATEV products, data centre services)
- Google Ireland Ltd. (DATEV platform, chatbot use)
- Datadog, Inc. (USA, DATEV Bankdatenservice, DPF)
- others according to help document 1000192
Odoo AI features- One App Free
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Standard
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- Custom
- OpenAI (Ask AI / AI agents, website texts; inference residency global)
- Google (Gemini) (Ask AI / AI agents, website texts; inference residency global)
- Google Vision (OCR for Documents Digitization, EU regional restriction)
- OVH S.A.S. and Google Cloud EMEA Ltd (Odoo Online hosting, production and backups)
- Amazon Web Services, Inc. (hosting for non-EU regions only); Scaleway S.A.S. (email delivery); Outscale S.A.S. (French e-invoicing platform)
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
Retention
- differs by tool
- DATEV AI features
- For Azure prototypes: 'There is no…DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- Service descriptions Basis item 3.6…DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
- Per product in the service descriptions…AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
- Odoo AI featuresIAP privacy policy: content for Ask AI/AI…all 3 plans
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)For Azure prototypes: 'There is no persistent storage of personal data at Azure.' (translated). Otherwise not publicly documented.
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)Service descriptions Basis item 3.6: 'After 2 years (from the date of the last activity in DATEV Copilot), DATEV deletes the DATEV Copilot chats; after 6 months, DATEV deletes uploaded documents.' (translated). Otherwise deletion on instruction; after the end of processing, deletion or return at the customer's choice, subject to statutory retention obligations (DPA item 12).
- AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)Per product in the service descriptions, item 3.6: Rechnungswesen, among others, e-invoices after 90 days, deleted Belege online data sets after 6 months, bank account transactions after 13 years; Wissen: 'After 12 months or when 100 conversations are exceeded, DATEV automatically deletes the conversations in DATEV LEXchat' (translated); otherwise deletion on instruction. No deletion period is stated for the AI models under item 1.8.
Odoo AI features- One App FreeIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
- StandardIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
- CustomIAP privacy policy: content for Ask AI/AI agents stored temporarily in the IAP service only for the duration of the request, then deleted; at the AI providers according to their retention terms (not specified further). Document digitisation: files stored for 6 months, then deleted and structured data anonymised. Privacy policy: cancelled cloud databases kept deactivated for 3 weeks, then destroyed; deleted data may remain in backups for up to 12 months.
Price
- differs by tool
- DATEV AI features
- 'The platform can be used free of charge'DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- DATEV shopDATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
- Billing according to the service…AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
- Odoo AI features
- 0 EUROne App Free
- 19.90 EUR/user/mo… (further prices in the details)Standard
- 35.90 EUR/user/mo… (further prices in the details)Custom
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
'The platform can be used free of charge' (translated); login via DATEV account and SmartCard/SmartLogin (as of 2026-10-18)
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
DATEV shop (item no. 90431): 'The prerequisite is ordering a free licence via this shop page' (translated); ordering also via the MyDATEV ordering and set-up assistant. Usage limit: rolling 2-hour window, if exceeded blocked for 2 hours (doc. no. 1049806). MyDATEV Kanzlei and LEXinform plus require a licence (as of 2026-10-18)
- AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
Billing according to the service descriptions 'in accordance with the current DATEV price list' (translated); the DATEV price list for firms is offered as a PDF download and was not evaluated (as of 2026-10-18)
Odoo AI features- One App Free
EUR 0 (Odoo Online, one app, unlimited users).
- Standard
EUR 19.90 per user/month paid annually, EUR 24.90 paid monthly (promotional prices; regular EUR 24.90 and EUR 31.10, discount valid for 12 months for initially ordered users). Odoo Online only.
- Custom
EUR 35.90 per user/month paid annually, EUR 44.90 paid monthly (promotional prices; regular EUR 44.90 and EUR 56.90, discount valid for 12 months for initially ordered users). Odoo Online, Odoo.sh (hosting extra) or on-premise; light users EUR 7.90.
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
- differs by tool
- DATEV AI featuresyesall 3 plans
- Odoo AI features
- not publicly documentedOne App Free
- yesStandard, Custom
- DATEV AI features
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
yes
- DATEV Copilot (cloud application in MyDATEV; available only to tax advisers and auditors)
yes
- AI-supported DATEV cloud functions (Automatisierungsservice Rechnungen/Bank, Liquiditätsmonitor online, Datenprüfung, Einspruchsgenerator, Personal-Benchmark online)
yes
Odoo AI features- One App Free
not publicly documented (plan with a single app and unlimited users; which AI features are available without the AI app is not specified per plan. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits.)
- Standard
yes, limited (all apps; according to the documentation many AI features can be used without the AI app, but installing the AI app on the Standard plan automatically triggers an upsell to Custom. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
- Custom
yes (all apps including the AI app with AI agents, "Odoo Studio / AI agents", AI fields, AI in email templates, voice transcription with summary, AI image generation, AI live chat, AI server actions, MCP server. AI receipt recognition (scanning vendor bills/expenses) is not included in the plans according to the pricing page but billed via in-app purchase credits. According to the documentation, Odoo AI uses Odoo's IAP service; AI usage consumes IAP credits.)
- DATEV KI-Werkstatt (prototypes, for DATEV members, free of charge)
Evidence
- DATEV AI features16 sources
- Odoo AI features7 sources
- DATEV AI features
- DATEV Copilot: login and functions of the AI assistant (FAQ) (German)Documentation, retrieved 18 Oct 2026
- Data processing agreement (DATEV AV V1) (German)DPA, retrieved 18 Oct 2026
- AI in everyday practice: DATEV Copilot (DATEV magazin) (German)Documentation, retrieved 14 Oct 2026
- DATEV KI-Werkstatt (German)Documentation, retrieved 18 Oct 2026
- DPA sections 6, 12, 15, 16 (third country, erasure, purpose limitation) (German)DPA, retrieved 18 Oct 2026
- AI at DATEV (overview) (German)Documentation, retrieved 14 Oct 2026
- How to get data protection right when using AI (De-Identifikation Service) (German)Documentation, retrieved 14 Oct 2026
- Help document 1000192: overview of further processors used and transfers to third countries (as of 2026-09-18) (German)Sub-processor list, retrieved 14 Oct 2026
- Help document 0904407: Leistungsbeschreibungen DATEV-Cloud-Lösungen Basis (service descriptions)DPA, retrieved 18 Oct 2026
- Help document 0904530: Programminhalt DATEV Copilot (programme content)Documentation, retrieved 18 Oct 2026
- DATEV shop: DATEV Copilot (item no. 90431)Pricing page, retrieved 18 Oct 2026
- Help document 1049806: Nutzungslimit DATEV Copilot (usage limit)Documentation, retrieved 18 Oct 2026
- Help document 0904399: Leistungsbeschreibungen DATEV-Cloud-Lösungen Rechnungswesen (service descriptions)DPA, retrieved 18 Oct 2026
- Help document 0904413: Leistungsbeschreibungen DATEV-Cloud-Lösungen Steuern (service descriptions)DPA, retrieved 18 Oct 2026
- Help document 0904409: Leistungsbeschreibungen DATEV-Cloud-Lösungen Personalwirtschaft (service descriptions)DPA, retrieved 18 Oct 2026
- Help document 0904420: Leistungsbeschreibungen DATEV-Cloud-Lösungen Wissen (service descriptions)DPA, retrieved 18 Oct 2026
Odoo AI features- Pricing (One App Free, Standard, Custom)Pricing page, retrieved 18 Oct 2026
- Odoo Enterprise Subscription Agreement (version 13 – 2026-09-24), data protection clausesDPA, retrieved 18 Oct 2026
- Odoo Privacy Policy (effective date: September 24, 2026)Privacy notice, retrieved 18 Oct 2026
- IAP Privacy Policy (last updated: September 22, 2026), incl. Ask AI / AI Agents, Documents DigitizationSub-processor list, retrieved 18 Oct 2026
- SecuritySecurity page, retrieved 18 Oct 2026
- Documentation: AI (incl. AI agents, voice transcription)Documentation, retrieved 18 Oct 2026
- GDPR: Odoo's guide to the European data protection rulesPrivacy notice, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: DATEV AI features, Odoo AI features. All tools in the category: Business software.