Lexware Office vs. SAP Joule: data protection per plan
Lexware Office (4 plans) and SAP Joule (2 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Lexware Office | SAP Joule |
|---|---|---|
| Provider based in | Munzinger Straße 9, 79111 Freiburg, Germany. Contracting party and processor according to the DPA and privacy notice: Haufe Service Center GmbH | SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany |
| Plans recorded | 4 | 2 |
| Hosting | EU option: all 4 plans | EU option: all 2 plans |
| Training on inputs | no: all 4 plans | not documented: all 2 plans |
| DPA | yes: all 4 plans | yes: all 2 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Lexware Office S vs. SAP Joule Base AI
| Feature | Lexware OfficeS | SAP JouleBase AI (included in every SAP cloud subscription) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support) Provider’s DPA | yes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403)) Provider’s DPA |
| differs by plan | no | not publicly documented |
| Details: Training on inputs | Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs. | Responsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose. |
| EU option | EU option | |
| Details: Data residency | DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication. | Joule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | DPA section IV: after the end of the… | Joule documentation: interaction data |
| Details: Data retention | DPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented. | Joule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data. |
| differs by plan | 7.90 EUR/mo… (further prices in the details) | Included in the price of the SAP cloud… |
| Details: Price | EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set. | Included in the price of the SAP cloud subscription; no surcharge according to the pricing page (subscription prices not recorded) |
| yes | yes | |
| Details: AI features included | yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive) | yes (Joule Base and Embedded AI at no additional cost; 'no AI Units required'; availability varies by SAP solution) |
| 6 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Lexware Office Syes
- SAP Joule Base AIyes
- Lexware Office S
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPASAP Joule Base AIyes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403))
Provider’s DPA
Training
- differs by plan
- Lexware Office Sno
- SAP Joule Base AInot publicly documented
- Lexware Office S
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
SAP Joule Base AIResponsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose.
Hosting
- Lexware Office SEU option
- SAP Joule Base AIEU option
- Lexware Office S
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
SAP Joule Base AIJoule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented.
Sub-processors
- Lexware Office Slist available
- SAP Joule Base AIlist available
- Lexware Office S
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
SAP Joule Base AI- Infrastructure according to the Joule data centre table: Amazon Web Services, Microsoft Azure, Google Cloud Platform, Converge Cloud (depending on the selected data centre)
Retention
- differs by plan
- Lexware Office SDPA section IV: after the end of the…
- SAP Joule Base AIJoule documentation: interaction data
- Lexware Office SDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.SAP Joule Base AIJoule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data.
Price
- differs by plan
- Lexware Office S7.90 EUR/mo… (further prices in the details)
- SAP Joule Base AIIncluded in the price of the SAP cloud…
- Lexware Office S
EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
SAP Joule Base AIIncluded in the price of the SAP cloud subscription; no surcharge according to the pricing page (subscription prices not recorded)
- Lexware Office Syes
- SAP Joule Base AIyes
- Lexware Office S
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive)
SAP Joule Base AIyes (Joule Base and Embedded AI at no additional cost; 'no AI Units required'; availability varies by SAP solution)
Evidence
- Lexware Office S6 sources
- SAP Joule Base AI7 sources
- Lexware Office S
- Lexware Office pricing & product comparisonPricing page, retrieved 18 Oct 2026
- Data processing under Art. 28 GDPR (as of 12.11.2025)DPA, retrieved 18 Oct 2026
- General terms and conditions Lexware Office (cloud solution), incl. section 2.3 AI featuresTerms and conditions, retrieved 18 Oct 2026
- Privacy notice Lexware Office (as of 23.09.2026)Privacy notice, retrieved 18 Oct 2026
- Automated accounting with AIProduct page, retrieved 18 Oct 2026
- Data protection & data securitySecurity page, retrieved 18 Oct 2026
SAP Joule Base AI- SAP Business AI packages and pricingPricing page, retrieved 18 Oct 2026
- Responsible AITrust Center, retrieved 18 Oct 2026
- SAP Privacy Statement (Effective 2026-10-01)Privacy notice, retrieved 8 Oct 2026
- Data Centers Supported by JouleProduct documentation, retrieved 18 Oct 2026
- Joule – Data Protection and PrivacyProduct documentation, retrieved 18 Oct 2026
- Data Processing Agreements | SAP Trust CenterDPA, retrieved 18 Oct 2026
- Data Protection and Privacy | SAP Trust CenterTrust Center, retrieved 18 Oct 2026
| Feature | Lexware Office | SAP Joule |
|---|---|---|
| yesall 4 plans | yesall 2 plans | |
| Details: DPA available |
|
|
| differs by tool | noall 4 plans | not publicly documentedall 2 plans |
| Details: Training on inputs |
|
|
| EU optionall 4 plans | EU optionall 2 plans | |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 2 plans | |
| Details: List published |
|
|
| differs by tool | DPA section IV: after the end of the…all 4 plans | Joule documentation: interaction dataall 2 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 4 plans | yesall 2 plans | |
| Details: AI features included |
|
|
| 6 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Lexware Officeyesall 4 plans
- SAP Jouleyesall 2 plans
- Lexware Office
- S
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - M
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - L
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA - XL
yes (data processing agreement under Art. 28 GDPR between the customer and Haufe Service Center GmbH, public, as of 12.11.2025; applies to all Lexware Office versions; according to the DPA, the contract is also performed with AI support)
Provider’s DPA
SAP Joule- Base AI (included in every SAP cloud subscription)
yes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403))
Provider’s DPA - Premium AI (AI Units)
yes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403))
Provider’s DPA
- S
Training
- differs by tool
- Lexware Officenoall 4 plans
- SAP Joulenot publicly documentedall 2 plans
- Lexware Office
- S
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- M
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- L
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
- XL
Terms section 2.3 (AI features): input and output are not used for training purposes. Automated accounting product page: assignment suggestions can be adjusted, and the system learns and becomes more accurate over time (scope not described in detail). By contrast, for the support chatbot (Intercom), according to the privacy notice the chatbot is automatically trained on the user's inputs.
SAP Joule- Base AI (included in every SAP cloud subscription)
Responsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose.
- Premium AI (AI Units)
Responsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose.
- S
Hosting
- Lexware OfficeEU optionall 4 plans
- SAP JouleEU optionall 2 plans
- Lexware Office
- S
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- M
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- L
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
- XL
DPA: all core functions (invoicing, receipt capture and processing, payroll, cash functions) are developed and hosted exclusively in Germany; hosting with AWS Frankfurt, operating tasks for AI-supported functions with "AWS Europe" (region not specified further); data extraction from accounting receipts by Klippa App B.V. (Netherlands). Supplementary functions (email sending, support platform, analytics) partly via sub-processors based in the USA, including Intercom with AI-supported communication.
SAP Joule- Base AI (included in every SAP cloud subscription)
Joule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented.
- Premium AI (AI Units)
Joule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented.
- S
Sub-processors
- Lexware Officelist availableall 4 plans
- SAP Joulelist availableall 2 plans
- Lexware Office
- S
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- M
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- L
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
- XL
- Haufe-Lexware GmbH & Co. KG, Freiburg (development and support)
- Haufe Lexware Services GmbH & Co. KG, Freiburg (technical user support and information)
- Amazon Web Services EMEA SARL, Luxembourg ("AWS Frankfurt": hosting and operations; "AWS Europe": operating tasks for AI-supported functions)
- Amazon Web Services Inc., Seattle, USA (only with prior approval for internal support services)
- Klippa App B.V., Groningen, Netherlands (data extraction from accounting receipts)
- Intercom Inc., San Francisco, USA (web analytics and communication service, communication also AI-supported)
- UserVoice Inc., USA (feedback tool)
- The Rocket Science Group LLC, Atlanta, USA (email sending via Mandrill)
- B+S Banksysteme AG and BANKSapi Technology GmbH, Munich (interfaces for retrieving online banking information)
- SorryApp Ltd., London (status notifications)
SAP Joule- Base AI (included in every SAP cloud subscription)
- Infrastructure according to the Joule data centre table: Amazon Web Services, Microsoft Azure, Google Cloud Platform, Converge Cloud (depending on the selected data centre)
- Premium AI (AI Units)
- Infrastructure according to the Joule data centre table: Amazon Web Services, Microsoft Azure, Google Cloud Platform, Converge Cloud (depending on the selected data centre)
- S
Retention
- differs by tool
- Lexware OfficeDPA section IV: after the end of the…all 4 plans
- SAP JouleJoule documentation: interaction dataall 2 plans
- Lexware Office
- SDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- MDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- LDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
- XLDPA section IV: after the end of the licence agreement the account remains in a free read-only mode; complete deletion at any time via self-service; test accounts not converted to a purchase are deleted no later than 13 months after the end of the test registration. Privacy notice: chat data (Intercom) for test accounts 13 months after the end of the trial, after a purchase up to 10 years after the end of the contract. Retention specifically for AI processing (AWS Europe, Klippa) not publicly documented.
SAP Joule- Base AI (included in every SAP cloud subscription)Joule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data.
- Premium AI (AI Units)Joule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data.
Price
- differs by tool
- Lexware Office
- 7.90 EUR/mo… (further prices in the details)S
- 12.90 EUR/moM
- 21.90 EUR/mo… (further prices in the details)L
- 32.90 EUR/mo… (further prices in the details)XL
- SAP Joule
- Included in the price of the SAP cloud…Base AI (included in every SAP cloud subscription)
- AI surcharge: AI Units as a shared…Premium AI (AI Units)
- Lexware Office
- S
EUR 7.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- M
EUR 12.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- L
EUR 21.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
- XL
EUR 32.90 per month plus VAT, cancellable monthly (pricing page); on the retrieval date a "50% discount for 3 months" promotion. Payroll (Lohn & Gehalt) optional from EUR 12.90 per month (up to 2 employees). 30-day free trial with the XL feature set.
SAP Joule- Base AI (included in every SAP cloud subscription)
Included in the price of the SAP cloud subscription; no surcharge according to the pricing page (subscription prices not recorded)
- Premium AI (AI Units)
AI surcharge: AI Units as a shared consumption currency (SKU 8019164), purchased annually, expire after 12 months; price per AI Unit: not publicly documented (price list via sales); Custom-built AI (Joule Studio) free of charge in operation until the end of 2026 (pricing page)
- S
- Lexware Officeyesall 4 plans
- SAP Jouleyesall 2 plans
- Lexware Office
- S
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; version for receipt capture and archive)
- M
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally quotes, (e-)invoices and dunning)
- L
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally accounting, cash-basis profit statement and VAT)
- XL
yes (receipt scanner with automatic recognition and booking suggestion and automatic payment reconciliation in all versions according to the version comparison; additionally EU and instalment invoices, public API, automatic receipt intake by email)
SAP Joule- Base AI (included in every SAP cloud subscription)
yes (Joule Base and Embedded AI at no additional cost; 'no AI Units required'; availability varies by SAP solution)
- Premium AI (AI Units)
yes (agents and extended AI services based on consumption; SAP-delivered agents 0.02 AI Units per agent action; Joule for Consultants 35 AI Units per user per month)
- S
Evidence
- Lexware Office6 sources
- SAP Joule7 sources
- Lexware Office
- Lexware Office pricing & product comparisonPricing page, retrieved 18 Oct 2026
- Data processing under Art. 28 GDPR (as of 12.11.2025)DPA, retrieved 18 Oct 2026
- General terms and conditions Lexware Office (cloud solution), incl. section 2.3 AI featuresTerms and conditions, retrieved 18 Oct 2026
- Privacy notice Lexware Office (as of 23.09.2026)Privacy notice, retrieved 18 Oct 2026
- Automated accounting with AIProduct page, retrieved 18 Oct 2026
- Data protection & data securitySecurity page, retrieved 18 Oct 2026
SAP Joule- SAP Business AI packages and pricingPricing page, retrieved 18 Oct 2026
- Responsible AITrust Center, retrieved 18 Oct 2026
- SAP Privacy Statement (Effective 2026-10-01)Privacy notice, retrieved 8 Oct 2026
- Data Centers Supported by JouleProduct documentation, retrieved 18 Oct 2026
- Joule – Data Protection and PrivacyProduct documentation, retrieved 18 Oct 2026
- Data Processing Agreements | SAP Trust CenterDPA, retrieved 18 Oct 2026
- Data Protection and Privacy | SAP Trust CenterTrust Center, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Lexware Office compared with
Individual pages: Lexware Office, SAP Joule. All tools in the category: Business software.