Cohere vs. SAP Joule: data protection per plan
Cohere (3 plans) and SAP Joule (2 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Cohere | SAP Joule |
|---|---|---|
| Provider based in | Cohere Inc., 171 John Street, Suite 200, Toronto, ON M5T 1X3, Canada | SAP SE, Dietmar-Hopp-Allee 16, 69190 Walldorf, Germany |
| Plans recorded | 3 | 2 |
| Hosting | US only: API Trial, API Productionnot documented: Enterprise: North, Compass, Model Vault, private deployment | EU option: all 2 plans |
| Training on inputs | yes: API Trialno: Enterprise: North, Compass, Model Vault, private deploymentopt-out available: API Production | not documented: all 2 plans |
| DPA | no: API Trialyes: Enterprise: North, Compass, Model Vault, private deployment, API Production | yes: all 2 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Cohere Enterprise: North, Compass, Model Vault, private deployment vs. SAP Joule Base AI
| Feature | CohereEnterprise: North, Compass, Model Vault, private deployment | SAP JouleBase AI (included in every SAP cloud subscription) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes for SaaS/Model Vault customers on request (privacy@cohere.com, sent after NDA; the DPA contains the EU standard contractual clauses of 2021-06-04). According to the Enterprise Data Commitments, no DPA is required for private and third-party cloud deployments. | yes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403)) Provider’s DPA |
| differs by plan | no | not publicly documented |
| Details: Training on inputs | Enterprise Data Commitments: for private and third-party cloud deployments, Cohere does not receive prompts and generations. Privacy policy: data in the customer's or cloud provider's environment is not accessible to Cohere and is not used for training. Model Vault as a platform managed by Cohere: use for training not separately addressed in the documentation or the Enterprise Data Commitments; for Encrypted Vault, prompts and responses are, according to the documentation, not visible in plaintext even to Cohere. | Responsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose. |
| differs by plan | not publicly documented | EU option |
| Details: Data residency | Region depends on the deployment at the customer or the cloud provider. Model Vault (Cohere-managed, single-tenant): documentation 'Compliance' for Encrypted Vault: 'Region selection supports data-residency requirements; contact Cohere to confirm the regions available for your vault.' There is no public list of regions. | Joule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Private and third-party deployments… | Joule documentation: interaction data |
| Details: Data retention | Private and third-party deployments: according to the Enterprise Data Commitments, Cohere has no access to prompts and generations. Model Vault: according to the documentation, with Zero Data Retention (ZDR) enabled, Cohere processes inputs and outputs only for inference and does not store any prompts or responses (Standard Vault and Encrypted Vault); retention periods without ZDR: not publicly documented. | Joule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data. |
| differs by plan | North and Compass: custom | Included in the price of the SAP cloud… |
| Details: Price | North and Compass: custom (pricing page). Model Vault (Standard Vault) per instance, in USD, per hour / per month / per year (documentation 'Standard Vault Pricing'): Embed 5 Fast and Embed 5 Pro Small USD 3 / USD 2,000 / USD 20,000, Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Fast, Rerank 4 Pro and Rerank 3.5 Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Pro Large USD 10 / USD 6,500 / USD 65,000; Parse 5 Medium USD 4 / USD 2,500 / USD 25,000, Large USD 8 / USD 5,000 / USD 50,000, XL USD 7 / USD 4,300 / USD 43,000; Cohere Transcribe Medium USD 3.75 / USD 2,500 / USD 25,000, Large USD 7.50 / USD 4,750 / USD 47,500. Generative models on Standard Vault (mostly via waitlist) per instance and hour, L / XL: Command A USD 40 / USD 48, Command A Reasoning USD 48 / USD 57.50, Command A+ USD 17.50 / USD 32.50, North Mini Code USD 7.50 / USD 10.50. Encrypted Vault priced separately. According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes'). | Included in the price of the SAP cloud subscription; no surcharge according to the pricing page (subscription prices not recorded) |
| yes | yes | |
| Details: AI features included | yes (workplace platform North, search system Compass, dedicated model instances 'Model Vault' incl. Transcribe, deployment in a VPC or on-premises as well as via the cloud platforms of OCI, Azure, AWS, Google Cloud) | yes (Joule Base and Embedded AI at no additional cost; 'no AI Units required'; availability varies by SAP solution) |
| 6 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Cohere Enterprise: North, Compass, Model Vault, private deploymentyes
- SAP Joule Base AIyes
- Cohere Enterprise: North, Compass, Model Vault, private deployment
yes for SaaS/Model Vault customers on request (privacy@cohere.com, sent after NDA; the DPA contains the EU standard contractual clauses of 2021-06-04). According to the Enterprise Data Commitments, no DPA is required for private and third-party cloud deployments.
SAP Joule Base AIyes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403))
Provider’s DPA
Training
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentno
- SAP Joule Base AInot publicly documented
- Cohere Enterprise: North, Compass, Model Vault, private deployment
Enterprise Data Commitments: for private and third-party cloud deployments, Cohere does not receive prompts and generations. Privacy policy: data in the customer's or cloud provider's environment is not accessible to Cohere and is not used for training. Model Vault as a platform managed by Cohere: use for training not separately addressed in the documentation or the Enterprise Data Commitments; for Encrypted Vault, prompts and responses are, according to the documentation, not visible in plaintext even to Cohere.
SAP Joule Base AIResponsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose.
Hosting
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentnot publicly documented
- SAP Joule Base AIEU option
- Cohere Enterprise: North, Compass, Model Vault, private deployment
Region depends on the deployment at the customer or the cloud provider. Model Vault (Cohere-managed, single-tenant): documentation 'Compliance' for Encrypted Vault: 'Region selection supports data-residency requirements; contact Cohere to confirm the regions available for your vault.' There is no public list of regions.
SAP Joule Base AIJoule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented.
Sub-processors
- Cohere Enterprise: North, Compass, Model Vault, private deploymentlist available
- SAP Joule Base AIlist available
- Cohere Enterprise: North, Compass, Model Vault, private deployment
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
SAP Joule Base AI- Infrastructure according to the Joule data centre table: Amazon Web Services, Microsoft Azure, Google Cloud Platform, Converge Cloud (depending on the selected data centre)
Retention
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentPrivate and third-party deployments…
- SAP Joule Base AIJoule documentation: interaction data
- Cohere Enterprise: North, Compass, Model Vault, private deploymentPrivate and third-party deployments: according to the Enterprise Data Commitments, Cohere has no access to prompts and generations. Model Vault: according to the documentation, with Zero Data Retention (ZDR) enabled, Cohere processes inputs and outputs only for inference and does not store any prompts or responses (Standard Vault and Encrypted Vault); retention periods without ZDR: not publicly documented.SAP Joule Base AIJoule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data.
Price
- differs by plan
- Cohere Enterprise: North, Compass, Model Vault, private deploymentNorth and Compass: custom
- SAP Joule Base AIIncluded in the price of the SAP cloud…
- Cohere Enterprise: North, Compass, Model Vault, private deployment
North and Compass: custom (pricing page). Model Vault (Standard Vault) per instance, in USD, per hour / per month / per year (documentation 'Standard Vault Pricing'): Embed 5 Fast and Embed 5 Pro Small USD 3 / USD 2,000 / USD 20,000, Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Fast, Rerank 4 Pro and Rerank 3.5 Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Pro Large USD 10 / USD 6,500 / USD 65,000; Parse 5 Medium USD 4 / USD 2,500 / USD 25,000, Large USD 8 / USD 5,000 / USD 50,000, XL USD 7 / USD 4,300 / USD 43,000; Cohere Transcribe Medium USD 3.75 / USD 2,500 / USD 25,000, Large USD 7.50 / USD 4,750 / USD 47,500. Generative models on Standard Vault (mostly via waitlist) per instance and hour, L / XL: Command A USD 40 / USD 48, Command A Reasoning USD 48 / USD 57.50, Command A+ USD 17.50 / USD 32.50, North Mini Code USD 7.50 / USD 10.50. Encrypted Vault priced separately. According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes').
SAP Joule Base AIIncluded in the price of the SAP cloud subscription; no surcharge according to the pricing page (subscription prices not recorded)
- Cohere Enterprise: North, Compass, Model Vault, private deploymentyes
- SAP Joule Base AIyes
- Cohere Enterprise: North, Compass, Model Vault, private deployment
yes (workplace platform North, search system Compass, dedicated model instances 'Model Vault' incl. Transcribe, deployment in a VPC or on-premises as well as via the cloud platforms of OCI, Azure, AWS, Google Cloud)
SAP Joule Base AIyes (Joule Base and Embedded AI at no additional cost; 'no AI Units required'; availability varies by SAP solution)
Evidence
- Cohere Enterprise: North, Compass, Model Vault, private deployment6 sources
- SAP Joule Base AI7 sources
- Cohere Enterprise: North, Compass, Model Vault, private deployment
- PricingPricing page, retrieved 18 Oct 2026
- Enterprise Data Commitments (as of 2025-12-05)Documentation, retrieved 18 Oct 2026
- Cohere Trust CenterTrust Center, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-01)Privacy notice, retrieved 18 Oct 2026
- Terms of Use (as of 2022-09-07)Terms and conditions, retrieved 18 Oct 2026
- Model Vault Overview, Standard Vault Pricing, Encrypted Vault ComplianceDocumentation, retrieved 18 Oct 2026
SAP Joule Base AI- SAP Business AI packages and pricingPricing page, retrieved 18 Oct 2026
- Responsible AITrust Center, retrieved 18 Oct 2026
- SAP Privacy Statement (Effective 2026-10-01)Privacy notice, retrieved 8 Oct 2026
- Data Centers Supported by JouleProduct documentation, retrieved 18 Oct 2026
- Joule – Data Protection and PrivacyProduct documentation, retrieved 18 Oct 2026
- Data Processing Agreements | SAP Trust CenterDPA, retrieved 18 Oct 2026
- Data Protection and Privacy | SAP Trust CenterTrust Center, retrieved 18 Oct 2026
| Feature | Cohere | SAP Joule |
|---|---|---|
| differs by tool |
| yesall 2 plans |
| Details: DPA available |
|
|
| differs by tool |
| not publicly documentedall 2 plans |
| Details: Training on inputs |
|
|
| differs by tool |
| EU optionall 2 plans |
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 2 plans | |
| Details: List published |
|
|
| differs by tool |
| Joule documentation: interaction dataall 2 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 3 plans | yesall 2 plans | |
| Details: AI features included |
|
|
| 7 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- Cohere
- noAPI Trial (free of charge)
- yesEnterprise: North, Compass, Model Vault, private deployment, API Production (Pay-as-you-go, SaaS)
- SAP Jouleyesall 2 plans
- Cohere
- API Trial (free of charge)
no (trial keys are subject to the terms of use and privacy policy; the Enterprise Data Commitments and the DPA offer apply to paying SaaS customers. Privacy policy: trial environments are not intended for personal data; for that, switch to an enterprise plan with a contract)
- Enterprise: North, Compass, Model Vault, private deployment
yes for SaaS/Model Vault customers on request (privacy@cohere.com, sent after NDA; the DPA contains the EU standard contractual clauses of 2021-06-04). According to the Enterprise Data Commitments, no DPA is required for private and third-party cloud deployments.
- API Production (Pay-as-you-go, SaaS)
yes (on request: SaaS customers receive the DPA via privacy@cohere.com; according to the Trust Center, sent after a signed NDA)
SAP Joule- Base AI (included in every SAP cloud subscription)
yes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403))
Provider’s DPA - Premium AI (AI Units)
yes (the SAP Trust Center lists the 'Data Processing Agreement for Cloud Services, SAP Support and SAP Services', including GERMAN v.11-2024 (DACH) and ENGLISH v.10-2024, as a PDF; content not read, PDF retrieval blocked by bot protection (403))
Provider’s DPA
- API Trial (free of charge)
Training
- differs by tool
- Cohere
- yesAPI Trial (free of charge)
- noEnterprise: North, Compass, Model Vault, private deployment
- opt-out availableAPI Production (Pay-as-you-go, SaaS)
- SAP Joulenot publicly documentedall 2 plans
- Cohere
- API Trial (free of charge)
Privacy policy (as of 2026-05-01, section 2.3): for Trial Users and Researchers, Cohere collects inputs and outputs and may use them for research and development, including 'using inputs/outputs to improve the performance and safety of Cohere Products'; data is de-identified beforehand; users should not enter personal data. An opt-out for trial keys is not described (the dashboard switch 'Data Controls' is described in the Enterprise Data Commitments for paying customers). According to the Enterprise Data Commitments, the Terms of Use and the privacy policy apply to trial keys; the Terms of Use (as of 2022-09-07, section 4.1) allow Cohere to use 'Customer Data', among other things, to 'IMPROVE AND ENHANCE THE COHERE SOLUTION' and other offerings, including by sharing API data and fine-tuning data with third parties.
- Enterprise: North, Compass, Model Vault, private deployment
Enterprise Data Commitments: for private and third-party cloud deployments, Cohere does not receive prompts and generations. Privacy policy: data in the customer's or cloud provider's environment is not accessible to Cohere and is not used for training. Model Vault as a platform managed by Cohere: use for training not separately addressed in the documentation or the Enterprise Data Commitments; for Encrypted Vault, prompts and responses are, according to the documentation, not visible in plaintext even to Cohere.
- API Production (Pay-as-you-go, SaaS)
Enterprise Data Commitments (as of 2025-12-05): opt-out from the use of prompts and generations for training in the dashboard settings ('Data Controls', switch set to 'Off'); the change applies to data generated thereafter. For abuse monitoring, prompts and logs may be reviewed; PII is filtered before any possible use for training. Model Training Privacy Notice (as of 2026-05-01): 'Where a user has given Cohere permission to use inputs and outputs for model training', the data is de-identified beforehand. Default value of the switch for new accounts: not publicly documented.
SAP Joule- Base AI (included in every SAP cloud subscription)
Responsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose.
- Premium AI (AI Units)
Responsible AI FAQ: customer data 'can be used to improve existing AI features and functionalities of the SAP cloud service to which the customer has subscribed' (subject to the contract and DPA); use for new AI features only under the 'product development schedule'; customers 'can monitor in which SAP solutions their data might be used and opt out in the SAP for Me interface'. No sharing with LLM/image model providers for training. Joule documentation: conversation logs are stored only with the consent of the global account admin (Joule Booster); analysis to improve Joule only after anonymisation; special categories of personal data are not processed for this purpose.
- API Trial (free of charge)
Hosting
- differs by tool
- Cohere
- US onlyAPI Trial (free of charge), API Production (Pay-as-you-go, SaaS)
- not publicly documentedEnterprise: North, Compass, Model Vault, private deployment
- SAP JouleEU optionall 2 plans
- Cohere
- API Trial (free of charge)
Trust Center FAQ: hosting on Google Cloud servers in US-Central; according to the FAQ, Cohere does not use servers outside the USA.
- Enterprise: North, Compass, Model Vault, private deployment
Region depends on the deployment at the customer or the cloud provider. Model Vault (Cohere-managed, single-tenant): documentation 'Compliance' for Encrypted Vault: 'Region selection supports data-residency requirements; contact Cohere to confirm the regions available for your vault.' There is no public list of regions.
- API Production (Pay-as-you-go, SaaS)
Trust Center FAQ: hosting on Google Cloud servers in US-Central. According to the FAQ, in certain cases the offering can be configured so that no customer data is stored at Cohere ('ephemeral').
SAP Joule- Base AI (included in every SAP cloud subscription)
Joule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented.
- Premium AI (AI Units)
Joule documentation 'Data Centers Supported by Joule': data centres including Frankfurt (EU01 Converge Cloud, EU10 AWS, EU11 AWS 'EU access only', EU30 GCP) and Amsterdam (EU20 Microsoft Azure), each with 'Subprocessor Region' Europe; also USA, Brazil, UAE, India, Japan, Australia, Singapore. Joule can be consumed from a different data centre than the business application (cross consumption); according to SAP, assessing transfer restrictions is the customer's responsibility. Responsible AI page: with third-party foundation models, data are sent to the model provider for processing only and are not stored there; location of these model providers: not publicly documented.
- API Trial (free of charge)
Sub-processors
- Coherelist availableall 3 plans
- SAP Joulelist availableall 2 plans
- Cohere
- API Trial (free of charge)
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
- Enterprise: North, Compass, Model Vault, private deployment
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
- API Production (Pay-as-you-go, SaaS)
- Google Cloud (infrastructure): USA
- Fullstory (software delivery): USA
- LaunchDarkly (feature flags): USA
- New Relic (platform monitoring): USA
- Retool (software delivery): USA
- Sentry IO (software delivery): USA
- Segment (event and error processing): USA
- Sendgrid (e-mail communication): USA
- Vercel (web application hosting): USA
- Salesforce (customer support management): USA
- Wiz (cloud security and compliance): USA
- Forethought (customer support management): USA
SAP Joule- Base AI (included in every SAP cloud subscription)
- Infrastructure according to the Joule data centre table: Amazon Web Services, Microsoft Azure, Google Cloud Platform, Converge Cloud (depending on the selected data centre)
- Premium AI (AI Units)
- Infrastructure according to the Joule data centre table: Amazon Web Services, Microsoft Azure, Google Cloud Platform, Converge Cloud (depending on the selected data centre)
- API Trial (free of charge)
Retention
- differs by tool
- Cohere
- Privacy policy: the platform is not…API Trial (free of charge)
- Private and third-party deployments…Enterprise: North, Compass, Model Vault, private deployment
- Logged prompts and generations are…API Production (Pay-as-you-go, SaaS)
- SAP JouleJoule documentation: interaction dataall 2 plans
- Cohere
- API Trial (free of charge)Privacy policy: the platform is not intended for the processing of personal data by Trial Users; personal data entered by mistake can be erased by e-mail to privacy@cohere.com. Fixed periods for trial data: not publicly documented.
- Enterprise: North, Compass, Model Vault, private deploymentPrivate and third-party deployments: according to the Enterprise Data Commitments, Cohere has no access to prompts and generations. Model Vault: according to the documentation, with Zero Data Retention (ZDR) enabled, Cohere processes inputs and outputs only for inference and does not store any prompts or responses (Standard Vault and Encrypted Vault); retention periods without ZDR: not publicly documented.
- API Production (Pay-as-you-go, SaaS)Logged prompts and generations are automatically deleted after 30 days, except where there is a legal or contractual obligation or a suspected breach of the usage policy (Enterprise Data Commitments; privacy policy: 'generally 30 days' for Enterprise Users). Data released for training purposes may be retained separately. Zero Data Retention (no logging of prompts and generations) only for enterprise customers with additional usage commitments; Cohere still receives usage data.
SAP Joule- Base AI (included in every SAP cloud subscription)Joule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data.
- Premium AI (AI Units)Joule documentation: interaction data (where log storage has been consented to) retained by default for one year or 365 days, changeable via support ticket; conversation history for users 7 days; a session ends after 24 hours or 8 hours of inactivity; on offboarding from Joule all interaction data are deleted, and when a user is deactivated their conversation logs are deleted. Responsible AI FAQ: after the end of the contract, remaining customer data are deleted unless retention is required by law; foundation model providers do not store data.
Price
- differs by tool
- Cohere
- freeAPI Trial (free of charge)
- North and Compass: customEnterprise: North, Compass, Model Vault, private deployment
- several tiersAPI Production (Pay-as-you-go, SaaS)
- SAP Joule
- Included in the price of the SAP cloud…Base AI (included in every SAP cloud subscription)
- AI surcharge: AI Units as a shared…Premium AI (AI Units)
- Cohere
- API Trial (free of charge)
Free (pricing page: calls with a trial key are free, rate-limited)
- Enterprise: North, Compass, Model Vault, private deployment
North and Compass: custom (pricing page). Model Vault (Standard Vault) per instance, in USD, per hour / per month / per year (documentation 'Standard Vault Pricing'): Embed 5 Fast and Embed 5 Pro Small USD 3 / USD 2,000 / USD 20,000, Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Fast, Rerank 4 Pro and Rerank 3.5 Medium USD 5 / USD 3,250 / USD 32,500; Rerank 4 Pro Large USD 10 / USD 6,500 / USD 65,000; Parse 5 Medium USD 4 / USD 2,500 / USD 25,000, Large USD 8 / USD 5,000 / USD 50,000, XL USD 7 / USD 4,300 / USD 43,000; Cohere Transcribe Medium USD 3.75 / USD 2,500 / USD 25,000, Large USD 7.50 / USD 4,750 / USD 47,500. Generative models on Standard Vault (mostly via waitlist) per instance and hour, L / XL: Command A USD 40 / USD 48, Command A Reasoning USD 48 / USD 57.50, Command A+ USD 17.50 / USD 32.50, North Mini Code USD 7.50 / USD 10.50. Encrypted Vault priced separately. According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes').
- API Production (Pay-as-you-go, SaaS)
In USD (pricing page): Command R input USD 0.15, output USD 0.60 per 1M tokens; Command R7B USD 0.0375 / USD 0.15; Embed 5 Pro USD 0.12, Embed 5 Fast USD 0.08 per 1M tokens; Rerank 4 Pro USD 2.50, Rerank 4 Fast USD 2.00 per 1,000 searches (1 search = 1 request with up to 100 documents); Parse 5 USD 1.50 per 1,000 pages. Legacy models for existing customers include Command R+ 08-2024 USD 2.50 / USD 10.00; Aya Expanse USD 0.50 / USD 1.50. Billing monthly or when USD 250 is outstanding. Command A+ and North Mini Code free as open-source models (Apache 2.0). According to the Terms of Use, prices, except where otherwise indicated, do not include applicable sales taxes ('do not include any applicable sales taxes').
SAP Joule- Base AI (included in every SAP cloud subscription)
Included in the price of the SAP cloud subscription; no surcharge according to the pricing page (subscription prices not recorded)
- Premium AI (AI Units)
AI surcharge: AI Units as a shared consumption currency (SKU 8019164), purchased annually, expire after 12 months; price per AI Unit: not publicly documented (price list via sales); Custom-built AI (Joule Studio) free of charge in operation until the end of 2026 (pricing page)
- API Trial (free of charge)
- Cohereyesall 3 plans
- SAP Jouleyesall 2 plans
- Cohere
- API Trial (free of charge)
yes (trial API key with rate limit, not for production or commercial use)
- Enterprise: North, Compass, Model Vault, private deployment
yes (workplace platform North, search system Compass, dedicated model instances 'Model Vault' incl. Transcribe, deployment in a VPC or on-premises as well as via the cloud platforms of OCI, Azure, AWS, Google Cloud)
- API Production (Pay-as-you-go, SaaS)
yes (Command R, Command R7B, Embed 5 Pro/Fast, Rerank 4 Pro/Fast, Parse 5; older models for existing customers; Aya Expanse via the API)
SAP Joule- Base AI (included in every SAP cloud subscription)
yes (Joule Base and Embedded AI at no additional cost; 'no AI Units required'; availability varies by SAP solution)
- Premium AI (AI Units)
yes (agents and extended AI services based on consumption; SAP-delivered agents 0.02 AI Units per agent action; Joule for Consultants 35 AI Units per user per month)
- API Trial (free of charge)
Evidence
- Cohere7 sources
- SAP Joule7 sources
- Cohere
- PricingPricing page, retrieved 18 Oct 2026
- Enterprise Data Commitments (as of 2025-12-05)Documentation, retrieved 18 Oct 2026
- Cohere Trust CenterTrust Center, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-01)Privacy notice, retrieved 18 Oct 2026
- Model Training Privacy Notice (as of 2026-05-01)Privacy notice, retrieved 14 Oct 2026
- Terms of Use (as of 2022-09-07)Terms and conditions, retrieved 18 Oct 2026
- Model Vault Overview, Standard Vault Pricing, Encrypted Vault ComplianceDocumentation, retrieved 18 Oct 2026
SAP Joule- SAP Business AI packages and pricingPricing page, retrieved 18 Oct 2026
- Responsible AITrust Center, retrieved 18 Oct 2026
- SAP Privacy Statement (Effective 2026-10-01)Privacy notice, retrieved 8 Oct 2026
- Data Centers Supported by JouleProduct documentation, retrieved 18 Oct 2026
- Joule – Data Protection and PrivacyProduct documentation, retrieved 18 Oct 2026
- Data Processing Agreements | SAP Trust CenterDPA, retrieved 18 Oct 2026
- Data Protection and Privacy | SAP Trust CenterTrust Center, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
More comparisons
Cohere compared with
Individual pages: Cohere, SAP Joule. All tools in the category: Business software.