Atlassian Rovo vs. ClickUp Brain: data protection per plan
Atlassian Rovo (2 plans) and ClickUp Brain (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Atlassian Rovo | ClickUp Brain |
|---|---|---|
| Provider based in | Atlassian Pty Ltd | Mango Technologies, Inc. DBA ClickUp, 350 Tenth Ave, 5th floor, San Diego, CA 92101, USA |
| Plans recorded | 2 | 3 |
| Hosting | EU option: all 2 plans | not documented: Free Forever, Core / BusinessEU option: MAX / Enterprise |
| Training on inputs | opt-out available: all 2 plans | no: all 3 plans |
| DPA | yes: all 2 plans | yes: all 3 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Atlassian Rovo Cloud Standard / Premium vs. ClickUp Brain Core / Business
| Feature | Atlassian RovoCloud Standard / Premium (Rovo included) | ClickUp BrainCore / Business |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement) Provider’s DPA | yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3) Provider’s DPA |
| differs by plan | opt-out available | no |
| Details: Training on inputs | AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default. | Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down). |
| differs by plan | EU option | not publicly documented |
| Details: Data residency | Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only. | Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency not included in Unlimited/Core and Business (Enterprise or MAX only). DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | AI Trust page: LLM providers do not… | DPA: deletion after the end of the… |
| Details: Data retention | AI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days. | DPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'. |
| several tiers | several tiers | |
| Details: Price | Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included. | Pricing page as displayed in the browser on 2026-10-18: Unlimited USD 7, Business USD 12 per user per month with annual billing, USD 10 and USD 19 respectively with monthly billing; AI add-on Brain AI USD 9, Everything AI USD 28 per user per month; additional credits USD 10 per 10,000 credits. Hidden variant 'pricing-2026' in the page source: Core USD 9, Business USD 17 with annual billing (USD 12 and USD 25 regular price), AI included. No indication whether VAT is included. |
| yes | yes | |
| Details: AI features included | yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page) | yes (pricing page as displayed in the browser: AI as an add-on, 'Brain AI' with 1,500 AI Super Credits or 'Everything AI' with 5,000 AI Super Credits per user per month; hidden page variant 'pricing-2026': ClickUp Brain² included in the plan, Core 1,000, Business 1,500 credits per user per month, pooled) |
| 17 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Atlassian Rovo Cloud Standard / Premiumyes
- ClickUp Brain Core / Businessyes
- Atlassian Rovo Cloud Standard / Premium
yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)
Provider’s DPAClickUp Brain Core / Businessyes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3)
Provider’s DPA
Training
- differs by plan
- Atlassian Rovo Cloud Standard / Premiumopt-out available
- ClickUp Brain Core / Businessno
- Atlassian Rovo Cloud Standard / Premium
AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default.
ClickUp Brain Core / BusinessHelp centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
Hosting
- differs by plan
- Atlassian Rovo Cloud Standard / PremiumEU option
- ClickUp Brain Core / Businessnot publicly documented
- Atlassian Rovo Cloud Standard / Premium
Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.
ClickUp Brain Core / BusinessSecurity page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency not included in Unlimited/Core and Business (Enterprise or MAX only). DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
Sub-processors
- Atlassian Rovo Cloud Standard / Premiumlist available
- ClickUp Brain Core / Businesslist available
- Atlassian Rovo Cloud Standard / Premium
- Amazon Web Services (hosting; list with locations per product)
- Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
- Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
- OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
- Databricks, Inc. (infrastructure for ML development and training; US)
- Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list
ClickUp Brain Core / Business- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
Retention
- differs by plan
- Atlassian Rovo Cloud Standard / PremiumAI Trust page: LLM providers do not…
- ClickUp Brain Core / BusinessDPA: deletion after the end of the…
- Atlassian Rovo Cloud Standard / PremiumAI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days.ClickUp Brain Core / BusinessDPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'.
Price
- Atlassian Rovo Cloud Standard / Premiumseveral tiers
- ClickUp Brain Core / Businessseveral tiers
- Atlassian Rovo Cloud Standard / Premium
Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included.
ClickUp Brain Core / BusinessPricing page as displayed in the browser on 2026-10-18: Unlimited USD 7, Business USD 12 per user per month with annual billing, USD 10 and USD 19 respectively with monthly billing; AI add-on Brain AI USD 9, Everything AI USD 28 per user per month; additional credits USD 10 per 10,000 credits. Hidden variant 'pricing-2026' in the page source: Core USD 9, Business USD 17 with annual billing (USD 12 and USD 25 regular price), AI included. No indication whether VAT is included.
- Atlassian Rovo Cloud Standard / Premiumyes
- ClickUp Brain Core / Businessyes
- Atlassian Rovo Cloud Standard / Premium
yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page)
ClickUp Brain Core / Businessyes (pricing page as displayed in the browser: AI as an add-on, 'Brain AI' with 1,500 AI Super Credits or 'Everything AI' with 5,000 AI Super Credits per user per month; hidden page variant 'pricing-2026': ClickUp Brain² included in the plan, Core 1,000, Business 1,500 credits per user per month, pooled)
Evidence
- Atlassian Rovo Cloud Standard / Premium17 sources
- ClickUp Brain Core / Business8 sources
- Atlassian Rovo Cloud Standard / Premium
- Rovo plans and pricingPricing page, retrieved 14 Oct 2026
- Atlassian AI Terms (from 2026-08-17)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (from 2026-08-17)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (from 2026-08-17)DPA, retrieved 14 Oct 2026
- Sub-processors (from 2026-05-15)Sub-processor list, retrieved 18 Oct 2026
- Atlassian AI TrustTrust Center, retrieved 18 Oct 2026
- Understand data residency (Atlassian Support)Documentation, retrieved 18 Oct 2026
- Manage your bill for Enterprise plans (Atlassian Support)Documentation, retrieved 14 Oct 2026
- Atlassian Cloud LicensingPricing page, retrieved 14 Oct 2026
- Legal noticeLegal notice, retrieved 18 Oct 2026
- Product-Specific Terms (Atlassian Contracting Entity)Terms and conditions, retrieved 18 Oct 2026
- Jira pricingPricing page, retrieved 18 Oct 2026
- Confluence pricingPricing page, retrieved 18 Oct 2026
- Data contribution settings; What types of data does my organization contribute?Documentation, retrieved 18 Oct 2026
- Security practices (Retention and deletion of data)Trust Center, retrieved 18 Oct 2026
- EU AI Act (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
- ISO/IEC 27001:2022 (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
ClickUp Brain Core / Business- PricingPricing page, retrieved 18 Oct 2026
- ClickUp BrainProvider product page, retrieved 18 Oct 2026
- Privacy Policy (Effective 2026-06-02)Privacy notice, retrieved 18 Oct 2026
- ClickUp AI Terms (Last updated 2025-07-11)Terms and conditions, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- List of Sub-processors (Last updated September 28, 2026)Sub-processor list, retrieved 18 Oct 2026
- ClickUp AI models, privacy, and security FAQHelp centre, retrieved 18 Oct 2026
| Feature | Atlassian Rovo | ClickUp Brain |
|---|---|---|
| yesall 2 plans | yesall 3 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 2 plans | noall 3 plans |
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 2 plans |
|
| Details: Data residency |
|
|
| list availableall 2 plans | list availableall 3 plans | |
| Details: List published |
|
|
| differs by tool | AI Trust page: LLM providers do not…all 2 plans |
|
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 2 plans | yesall 3 plans | |
| Details: AI features included |
|
|
| 17 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Atlassian Rovoyesall 2 plans
- ClickUp Brainyesall 3 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)
Provider’s DPA - Cloud Enterprise (Rovo included)
yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)
Provider’s DPA
ClickUp Brain- Free Forever
yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3)
Provider’s DPA - Core / Business
yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3)
Provider’s DPA - MAX / Enterprise
yes (Data Processing Addendum)
Provider’s DPA
- Cloud Standard / Premium (Rovo included)
Training
- differs by tool
- Atlassian Rovoopt-out availableall 2 plans
- ClickUp Brainnoall 3 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default.
- Cloud Enterprise (Rovo included)
AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Enterprise: metadata 'On' by default (can be switched off), in-app data 'Off' by default.
ClickUp Brain- Free Forever
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
- Core / Business
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
- MAX / Enterprise
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
- Cloud Standard / Premium (Rovo included)
Hosting
- differs by tool
- Atlassian RovoEU optionall 2 plans
- ClickUp Brain
- not publicly documentedFree Forever, Core / Business
- EU optionMAX / Enterprise
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.
- Cloud Enterprise (Rovo included)
Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.
ClickUp Brain- Free Forever
Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency in the Enterprise plan only. DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
- Core / Business
Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency not included in Unlimited/Core and Business (Enterprise or MAX only). DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
- MAX / Enterprise
Security page: Enterprise customers can host core workspace data at no extra cost in US, EU (AWS Ireland) or APAC data centres (Australia, Singapore). Pricing page: data residency included in the Enterprise plan. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
- Cloud Standard / Premium (Rovo included)
Sub-processors
- Atlassian Rovolist availableall 2 plans
- ClickUp Brainlist availableall 3 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
- Amazon Web Services (hosting; list with locations per product)
- Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
- Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
- OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
- Databricks, Inc. (infrastructure for ML development and training; US)
- Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list
- Cloud Enterprise (Rovo included)
- Amazon Web Services (hosting; list with locations per product)
- Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
- Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
- OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
- Databricks, Inc. (infrastructure for ML development and training; US)
- Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list
ClickUp Brain- Free Forever
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
- Core / Business
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
- MAX / Enterprise
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
- Cloud Standard / Premium (Rovo included)
Retention
- differs by tool
- Atlassian RovoAI Trust page: LLM providers do not…all 2 plans
- ClickUp Brain
- DPA: deletion after the end of the…Free Forever, Core / Business
- as aboveMAX / Enterprise
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)AI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days.
- Cloud Enterprise (Rovo included)AI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days.
ClickUp Brain- Free ForeverDPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'.
- Core / BusinessDPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'.
- MAX / Enterpriseas above (DPA)
Price
- differs by tool
- Atlassian Rovo
- several tiersCloud Standard / Premium (Rovo included)
- 0.01 USD… (further prices in the details)Cloud Enterprise (Rovo included)
- ClickUp Brain
- 0 USDFree Forever
- several tiersCore / Business
- Pricing page as displayed in the browser…MAX / Enterprise
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included.
- Cloud Enterprise (Rovo included)
Rovo included according to the pricing page; additional usage USD 0.01 per credit. Enterprise only with annual billing; the Jira pricing page only shows an amount from 801 users ('Enterprise plan pricing is available when you enter 801 or more users above'): USD 179,000 per year for the user tier 801–1,000 ('Contact sales'); no statement as to whether VAT is included.
ClickUp Brain- Free Forever
USD 0 (pricing page: Free Forever “Free”; also USD 0 in the hidden variant 'pricing-2026')
- Core / Business
Pricing page as displayed in the browser on 2026-10-18: Unlimited USD 7, Business USD 12 per user per month with annual billing, USD 10 and USD 19 respectively with monthly billing; AI add-on Brain AI USD 9, Everything AI USD 28 per user per month; additional credits USD 10 per 10,000 credits. Hidden variant 'pricing-2026' in the page source: Core USD 9, Business USD 17 with annual billing (USD 12 and USD 25 regular price), AI included. No indication whether VAT is included.
- MAX / Enterprise
Pricing page as displayed in the browser on 2026-10-18: Enterprise individual (“Contact sales”), AI add-ons as above; MAX only in the hidden variant 'pricing-2026': USD 100 per user per month with annual billing (USD 120 regular price). No indication whether VAT is included.
- Cloud Standard / Premium (Rovo included)
- Atlassian Rovoyesall 2 plans
- ClickUp Brainyesall 3 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page)
- Cloud Enterprise (Rovo included)
yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence 150, Teamwork or Service Collection 1,500; shared pool per organisation; according to the billing documentation, the Enterprise plan includes a usage tier for AI and automation as well as Atlassian Guard Standard)
ClickUp Brain- Free Forever
yes (pricing page as displayed in the browser: Free Forever with 'Trial access to advanced AI features'; hidden page variant 'pricing-2026': ClickUp Brain² Trial with 500 credits per workspace)
- Core / Business
yes (pricing page as displayed in the browser: AI as an add-on, 'Brain AI' with 1,500 AI Super Credits or 'Everything AI' with 5,000 AI Super Credits per user per month; hidden page variant 'pricing-2026': ClickUp Brain² included in the plan, Core 1,000, Business 1,500 credits per user per month, pooled)
- MAX / Enterprise
yes (pricing page as displayed in the browser: Enterprise, AI via the add-ons Brain AI/Everything AI; hidden page variant 'pricing-2026': Enterprise 'ClickUp Brain² Scaled' with 3,000, MAX 'ClickUp Brain² MAX' with 10,000 credits per user per month, pooled)
- Cloud Standard / Premium (Rovo included)
Evidence
- Atlassian Rovo17 sources
- ClickUp Brain8 sources
- Atlassian Rovo
- Rovo plans and pricingPricing page, retrieved 14 Oct 2026
- Atlassian AI Terms (from 2026-08-17)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (from 2026-08-17)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (from 2026-08-17)DPA, retrieved 14 Oct 2026
- Sub-processors (from 2026-05-15)Sub-processor list, retrieved 18 Oct 2026
- Atlassian AI TrustTrust Center, retrieved 18 Oct 2026
- Understand data residency (Atlassian Support)Documentation, retrieved 18 Oct 2026
- Manage your bill for Enterprise plans (Atlassian Support)Documentation, retrieved 14 Oct 2026
- Atlassian Cloud LicensingPricing page, retrieved 14 Oct 2026
- Legal noticeLegal notice, retrieved 18 Oct 2026
- Product-Specific Terms (Atlassian Contracting Entity)Terms and conditions, retrieved 18 Oct 2026
- Jira pricingPricing page, retrieved 18 Oct 2026
- Confluence pricingPricing page, retrieved 18 Oct 2026
- Data contribution settings; What types of data does my organization contribute?Documentation, retrieved 18 Oct 2026
- Security practices (Retention and deletion of data)Trust Center, retrieved 18 Oct 2026
- EU AI Act (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
- ISO/IEC 27001:2022 (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
ClickUp Brain- PricingPricing page, retrieved 18 Oct 2026
- ClickUp BrainProvider product page, retrieved 18 Oct 2026
- Privacy Policy (Effective 2026-06-02)Privacy notice, retrieved 18 Oct 2026
- ClickUp AI Terms (Last updated 2025-07-11)Terms and conditions, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- List of Sub-processors (Last updated September 28, 2026)Sub-processor list, retrieved 18 Oct 2026
- ClickUp AI models, privacy, and security FAQHelp centre, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Atlassian Rovo, ClickUp Brain. All tools in the category: Office & collaboration.