Atlassian Rovo vs. Slack AI: data protection per plan
Atlassian Rovo (2 plans) and Slack AI (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Atlassian Rovo | Slack AI |
|---|---|---|
| Provider based in | Atlassian Pty Ltd | San Francisco, CA, USA |
| Plans recorded | 2 | 4 |
| Hosting | EU option: all 2 plans | US only: Free, Promixed: Business+, Enterprise+ |
| Training on inputs | opt-out available: all 2 plans | no: all 4 plans |
| DPA | yes: all 2 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Atlassian Rovo Cloud Standard / Premium vs. Slack AI Pro
| Feature | Atlassian RovoCloud Standard / Premium (Rovo included) | Slack AIPro |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement) Provider’s DPA | yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email) Provider’s DPA |
| differs by plan | opt-out available | no |
| Details: Training on inputs | AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default. | Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs." |
| differs by plan | EU option | US only |
| Details: Data residency | Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only. | No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“). |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | AI Trust page: LLM providers do not… | Summaries and search answers ephemeral |
| Details: Data retention | AI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days. | Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings. |
| differs by plan | several tiers | 8.25 EUR/user/mo… (further prices in the details) |
| Details: Price | Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included. | EUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months) |
| yes | yes | |
| Details: AI features included | yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page) | yes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial) |
| 17 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Atlassian Rovo Cloud Standard / Premiumyes
- Slack AI Proyes
- Atlassian Rovo Cloud Standard / Premium
yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)
Provider’s DPASlack AI Proyes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA
Training
- differs by plan
- Atlassian Rovo Cloud Standard / Premiumopt-out available
- Slack AI Prono
- Atlassian Rovo Cloud Standard / Premium
AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default.
Slack AI ProDocumentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
Hosting
- differs by plan
- Atlassian Rovo Cloud Standard / PremiumEU option
- Slack AI ProUS only
- Atlassian Rovo Cloud Standard / Premium
Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.
Slack AI ProNo choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
Sub-processors
- Atlassian Rovo Cloud Standard / Premiumlist available
- Slack AI Prolist available
- Atlassian Rovo Cloud Standard / Premium
- Amazon Web Services (hosting; list with locations per product)
- Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
- Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
- OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
- Databricks, Inc. (infrastructure for ML development and training; US)
- Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list
Slack AI Pro- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
Retention
- differs by plan
- Atlassian Rovo Cloud Standard / PremiumAI Trust page: LLM providers do not…
- Slack AI ProSummaries and search answers ephemeral
- Atlassian Rovo Cloud Standard / PremiumAI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days.Slack AI ProSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
Price
- differs by plan
- Atlassian Rovo Cloud Standard / Premiumseveral tiers
- Slack AI Pro8.25 EUR/user/mo… (further prices in the details)
- Atlassian Rovo Cloud Standard / Premium
Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included.
Slack AI ProEUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months)
- Atlassian Rovo Cloud Standard / Premiumyes
- Slack AI Proyes
- Atlassian Rovo Cloud Standard / Premium
yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page)
Slack AI Proyes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial)
Evidence
- Atlassian Rovo Cloud Standard / Premium17 sources
- Slack AI Pro10 sources
- Atlassian Rovo Cloud Standard / Premium
- Rovo plans and pricingPricing page, retrieved 14 Oct 2026
- Atlassian AI Terms (from 2026-08-17)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (from 2026-08-17)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (from 2026-08-17)DPA, retrieved 14 Oct 2026
- Sub-processors (from 2026-05-15)Sub-processor list, retrieved 18 Oct 2026
- Atlassian AI TrustTrust Center, retrieved 18 Oct 2026
- Understand data residency (Atlassian Support)Documentation, retrieved 18 Oct 2026
- Manage your bill for Enterprise plans (Atlassian Support)Documentation, retrieved 14 Oct 2026
- Atlassian Cloud LicensingPricing page, retrieved 14 Oct 2026
- Legal noticeLegal notice, retrieved 18 Oct 2026
- Product-Specific Terms (Atlassian Contracting Entity)Terms and conditions, retrieved 18 Oct 2026
- Jira pricingPricing page, retrieved 18 Oct 2026
- Confluence pricingPricing page, retrieved 18 Oct 2026
- Data contribution settings; What types of data does my organization contribute?Documentation, retrieved 18 Oct 2026
- Security practices (Retention and deletion of data)Trust Center, retrieved 18 Oct 2026
- EU AI Act (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
- ISO/IEC 27001:2022 (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
Slack AI Pro- Security for AI features in SlackDocumentation, retrieved 18 Oct 2026
- Guide to AI features in SlackDocumentation, retrieved 18 Oct 2026
- Slack PricingPricing page, retrieved 18 Oct 2026
- Updates to feature availability and pricing for Slack plansDocumentation, retrieved 14 Oct 2026
- Slack Privacy Policy (Effective 2023-07-05)Privacy notice, retrieved 18 Oct 2026
- Salesforce Infrastructure and Sub-processors (Published 2026-10-02), section SlackSub-processor list, retrieved 14 Oct 2026
- Slack Help Center: Data residency for SlackHelp article, retrieved 18 Oct 2026
- Salesforce Data Processing Addendum (Revision August 2026), linked from the Slack DPA pageDPA, retrieved 18 Oct 2026
- Slack artificial intelligence, machine learning, and data usageDocumentation, retrieved 18 Oct 2026
- Slack AI PrinciplesDocumentation, retrieved 18 Oct 2026
| Feature | Atlassian Rovo | Slack AI |
|---|---|---|
| yesall 2 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 2 plans | noall 4 plans |
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 2 plans |
|
| Details: Data residency |
|
|
| list availableall 2 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool | AI Trust page: LLM providers do not…all 2 plans | Summaries and search answers ephemeralall 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool | yesall 2 plans |
|
| Details: AI features included |
|
|
| 17 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Atlassian Rovoyesall 2 plans
- Slack AIyesall 4 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)
Provider’s DPA - Cloud Enterprise (Rovo included)
yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)
Provider’s DPA
Slack AI- Free
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Pro
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Business+
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Enterprise+
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA
- Cloud Standard / Premium (Rovo included)
Training
- differs by tool
- Atlassian Rovoopt-out availableall 2 plans
- Slack AInoall 4 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default.
- Cloud Enterprise (Rovo included)
AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Enterprise: metadata 'On' by default (can be switched off), in-app data 'Off' by default.
Slack AI- Free
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Pro
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Business+
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Enterprise+
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Cloud Standard / Premium (Rovo included)
Hosting
- differs by tool
- Atlassian RovoEU optionall 2 plans
- Slack AI
- US onlyFree, Pro
- mixedBusiness+, Enterprise+
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.
- Cloud Enterprise (Rovo included)
Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.
Slack AI- Free
No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
- Pro
No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
- Business+
Customers can choose a data region (Salesforce sub-processor documentation, Slack section, as of 2026-10-02: AWS incl. Germany, France, Sweden, Switzerland, UK); backups: Germany<->France, Sweden and Switzerland -> Germany; certain customer data may be stored outside the region; edge servers worldwide. Microsoft Azure with location USA is listed as generative AI provider for Slack. Slack help: third-party LLMs "hosted within our secure cloud infrastructure", data does not leave Slack-controlled infrastructure.
- Enterprise+
Customers can choose a data region (Salesforce sub-processor documentation, Slack section, as of 2026-10-02: AWS incl. Germany, France, Sweden, Switzerland, UK); backups: Germany<->France, Sweden and Switzerland -> Germany; certain customer data may be stored outside the region; edge servers worldwide. Microsoft Azure with location USA is listed as generative AI provider for Slack. Slack help: third-party LLMs "hosted within our secure cloud infrastructure", data does not leave Slack-controlled infrastructure.
- Cloud Standard / Premium (Rovo included)
Sub-processors
- Atlassian Rovolist availableall 2 plans
- Slack AIlist availableall 4 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
- Amazon Web Services (hosting; list with locations per product)
- Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
- Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
- OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
- Databricks, Inc. (infrastructure for ML development and training; US)
- Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list
- Cloud Enterprise (Rovo included)
- Amazon Web Services (hosting; list with locations per product)
- Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
- Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
- OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
- Databricks, Inc. (infrastructure for ML development and training; US)
- Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list
Slack AI- Free
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Pro
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Business+
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Enterprise+
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Cloud Standard / Premium (Rovo included)
Retention
- differs by tool
- Atlassian RovoAI Trust page: LLM providers do not…all 2 plans
- Slack AISummaries and search answers ephemeralall 4 plans
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)AI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days.
- Cloud Enterprise (Rovo included)AI Trust page: LLM providers do not retain inputs/outputs ('Neither OpenAI nor any other LLM provider retains your inputs and outputs'; ZDR agreements). Security practices page: logs 30 days 'hot' and 365 days 'cold'; RDS snapshots 30 days; sites are deactivated 15 days after the end of the subscription period, data of paid sites retained for up to 60 days after the end of the subscription period. Contributed data: de-identified and aggregated, 'may be retained for up to seven years'; after an opt-out, in-app data are removed from the training datasets within 30 days and content attributes within 90 days.
Slack AI- FreeSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- ProSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- Business+Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- Enterprise+Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
Price
- differs by tool
- Atlassian Rovo
- several tiersCloud Standard / Premium (Rovo included)
- 0.01 USD… (further prices in the details)Cloud Enterprise (Rovo included)
- Slack AI
- 0 EURFree
- 8.25 EUR/user/mo… (further prices in the details)Pro
- 18 EUR/user/mo… (further prices in the details)Business+
- 45 EUR/user/moEnterprise+
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included.
- Cloud Enterprise (Rovo included)
Rovo included according to the pricing page; additional usage USD 0.01 per credit. Enterprise only with annual billing; the Jira pricing page only shows an amount from 801 users ('Enterprise plan pricing is available when you enter 801 or more users above'): USD 179,000 per year for the user tier 801–1,000 ('Contact sales'); no statement as to whether VAT is included.
Slack AI- Free
EUR 0 ("free forever", as of 2026-10-14)
- Pro
EUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months)
- Business+
EUR 18 per user/month with monthly payment or EUR 15 with annual payment (as of 2026-10-14)
- Enterprise+
EUR 45 per user/month with annual payment (as of 2026-10-14; contact sales)
- Cloud Standard / Premium (Rovo included)
- differs by tool
- Atlassian Rovoyesall 2 plans
- Slack AI
- limitedFree
- yesPro, Business+, Enterprise+
- Atlassian Rovo
- Cloud Standard / Premium (Rovo included)
yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page)
- Cloud Enterprise (Rovo included)
yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence 150, Teamwork or Service Collection 1,500; shared pool per organisation; according to the billing documentation, the Enterprise plan includes a usage tier for AI and automation as well as Atlassian Guard Standard)
Slack AI- Free
limited (pricing page 2026-10-18: all AI features greyed out in the Free column and not included for Free in the comparison table; help article table without a Free column, footnote: "Slackbot may be available to preview in a limited capacity for workspaces on the free and Pro plans.")
- Pro
yes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial)
- Business+
yes (including search answers, recaps, file summaries, translations, workflow automation, canvas generation, Slackbot)
- Enterprise+
yes (all AI features incl. Enterprise Search)
- Cloud Standard / Premium (Rovo included)
Evidence
- Atlassian Rovo17 sources
- Slack AI10 sources
- Atlassian Rovo
- Rovo plans and pricingPricing page, retrieved 14 Oct 2026
- Atlassian AI Terms (from 2026-08-17)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (from 2026-08-17)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (from 2026-08-17)DPA, retrieved 14 Oct 2026
- Sub-processors (from 2026-05-15)Sub-processor list, retrieved 18 Oct 2026
- Atlassian AI TrustTrust Center, retrieved 18 Oct 2026
- Understand data residency (Atlassian Support)Documentation, retrieved 18 Oct 2026
- Manage your bill for Enterprise plans (Atlassian Support)Documentation, retrieved 14 Oct 2026
- Atlassian Cloud LicensingPricing page, retrieved 14 Oct 2026
- Legal noticeLegal notice, retrieved 18 Oct 2026
- Product-Specific Terms (Atlassian Contracting Entity)Terms and conditions, retrieved 18 Oct 2026
- Jira pricingPricing page, retrieved 18 Oct 2026
- Confluence pricingPricing page, retrieved 18 Oct 2026
- Data contribution settings; What types of data does my organization contribute?Documentation, retrieved 18 Oct 2026
- Security practices (Retention and deletion of data)Trust Center, retrieved 18 Oct 2026
- EU AI Act (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
- ISO/IEC 27001:2022 (Compliance Resource Center)Trust Center, retrieved 18 Oct 2026
Slack AI- Security for AI features in SlackDocumentation, retrieved 18 Oct 2026
- Guide to AI features in SlackDocumentation, retrieved 18 Oct 2026
- Slack PricingPricing page, retrieved 18 Oct 2026
- Updates to feature availability and pricing for Slack plansDocumentation, retrieved 14 Oct 2026
- Slack Privacy Policy (Effective 2023-07-05)Privacy notice, retrieved 18 Oct 2026
- Salesforce Infrastructure and Sub-processors (Published 2026-10-02), section SlackSub-processor list, retrieved 14 Oct 2026
- Slack Help Center: Data residency for SlackHelp article, retrieved 18 Oct 2026
- Salesforce Data Processing Addendum (Revision August 2026), linked from the Slack DPA pageDPA, retrieved 18 Oct 2026
- Slack artificial intelligence, machine learning, and data usageDocumentation, retrieved 18 Oct 2026
- Slack AI PrinciplesDocumentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
More comparisons
Atlassian Rovo compared with
Slack AI compared with
Individual pages: Atlassian Rovo, Slack AI. All tools in the category: Office & collaboration.