Atlassian Rovo vs. Miro AI: data protection per plan

yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)

yes (Data Processing Addendum, effective from 2026-08-17; Atlassian AI Terms supplement the customer agreement)

yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)

yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)

yes (Customer Data Processing Addendum, Effective 2024-09-17; Enterprise Master Cloud Agreement)

AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Standard: metadata 'Is always contributed', in-app data 'On' by default (can be switched off); Premium: metadata always, in-app data 'Off' by default.

AI Terms (from 2026-08-17), 2.1: 'Atlassian must not permit its subcontractors to use Input or Output to train or improve their models.' AI Trust page: the third-party LLMs (including OpenAI, Anthropic, Google) operate under 'strict zero data retention (ZDR) agreements'; Atlassian 'may use metadata to fine-tune open-source models that operate strictly within Atlassian's infrastructure', 'subject to data contribution settings'. Data contribution documentation (from 2026-08-17): metadata (statistical attributes, common patterns, including from search queries and Rovo Chat prompts) and in-app data (e.g. page content, work item titles and comments) are used in de-identified and aggregated form. Enterprise: metadata 'On' by default (can be switched off), in-app data 'Off' by default.

Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center (Miro AI quality improvements): 'Only interaction data from users in the Free Plan are used to improve Miro AI'; objection by the Company Admin under Admin Console > Security > Miro AI, toggle 'Use data for Miro AI improvements'; the data are pseudonymised and 'Miro doesn't use AI interactions to train or fine-tune models.' Pricing page (FAQ): 'No, your data is not used to train Miro AI models.'

Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.'

Miro AI Terms: for Enterprise plans (Master Cloud Agreement), Miro obtains consent before using input/output for training or fine-tuning; consent can be withdrawn at any time. Help Center: 'Enterprise customers will be opt-out by default and need to explicitly opt in.' Trust Center: customer data are excluded from training.

Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.

Data residency documentation: data residency for Jira, Jira Service Management, Jira Product Discovery, Loom and Confluence in Standard, Premium and Enterprise plans; Rovo data in scope (chat logs, agent configuration, bookmarks, ingested third-party content); EU location = Frankfurt and Dublin; according to the documentation, „AI data“ cannot be pinned. Sub-processor list (AI): AWS Bedrock with EEA locations, among others, Google Vertex AI with EEA locations, among others, OpenAI US only.

Pricing page, comparison table: 'EU data residency' 'Included' for Free (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'

Pricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'

Pricing page: data residency in the EU, USA, Australia or Japan for Enterprise; for existing customers, migration fees apply when switching from EU to US/AU/JA. AI Trust page: 'Choose where data is stored with data residency in the EU, US, Australia or Japan'; AWS data centres. Note in the sub-processor list: the storage location may be limited to certain jurisdictions if a customer chooses data residency. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'

• Amazon Web Services (hosting; list with locations per product)
• Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
• Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
• OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
• Databricks, Inc. (infrastructure for ML development and training; US)
• Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list

• Amazon Web Services (hosting; list with locations per product)
• Amazon Web Services (AWS Bedrock; generative AI for Atlassian Intelligence/Rovo; US, EEA (Germany, Sweden, Italy, Spain, Ireland, France) and other countries)
• Google Vertex AI (generative AI; US, EEA (Belgium, Netherlands, Finland), Singapore, Taiwan)
• OpenAI, L.L.C. (generative AI for Atlassian Intelligence, Loom AI, Rovo; US)
• Databricks, Inc. (infrastructure for ML development and training; US)
• Models according to the AI Trust page: Anthropic (Claude), Google (Gemini), OpenAI and open models (Gemma, gpt-oss, Llama, Nemotron); Anthropic is not listed separately in the sub-processor list

• Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
• Anthropic (AI, USA)
• Google LLC (data discovery, AI; USA)
• Microsoft (accessibility/OCR, AI; USA)
• OpenAI (AI, USA)
• ElevenLabs (live captions, transcripts; USA)
• Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)

• Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
• Anthropic (AI, USA)
• Google LLC (data discovery, AI; USA)
• Microsoft (accessibility/OCR, AI; USA)
• OpenAI (AI, USA)
• ElevenLabs (live captions, transcripts; USA)
• Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)

• as for self-service (list dated 2026-07-08; AI model providers include Amazon, Anthropic via AWS Bedrock/directly, OpenAI via Azure OpenAI/directly, Stability AI via AWS Bedrock)

Rovo included in the plans according to the pricing page; additional usage USD 0.01 per credit (USD 10 per 1,000 credits) pay-as-you-go, prepaid packages with volume discount. Cloud plans (price calculator, tiered by number of users): Jira for 10 users Standard USD 9.70 and Premium USD 19.60 per user per month with monthly billing, or USD 950 and USD 1,950 per year (user tier 1–10); for 300 users USD 8.48 or 15.56 per user per month; Confluence for 10 users USD 7.15 or 14.10 per user per month, or USD 720 and 1,400 per year. Annual payment according to the pricing page 'SAVE UP TO 17%'; no statement as to whether VAT is included.

Rovo included according to the pricing page; additional usage USD 0.01 per credit. Enterprise only with annual billing; the Jira pricing page only shows an amount from 801 users ('Enterprise plan pricing is available when you enter 801 or more users above'): USD 179,000 per year for the user tier 801–1,000 ('Contact sales'); no statement as to whether VAT is included.

€0 (pricing page)

Starter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included.

Custom (pricing page: 'Custom pricing', from 30 members)

yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence Standard 25, Premium 70; Teamwork or Service Collection 250 / 700; shared pool per organisation; pricing page)

yes (Rovo Search, Chat, Studio and Agents; Rovo credits per user per month: Jira/Confluence 150, Teamwork or Service Collection 1,500; shared pool per organisation; according to the billing documentation, the Enterprise plan includes a usage tier for AI and automation as well as Atlassian Guard Standard)

yes, limited (pricing page: comparison table 'Limited trial', FAQ '10 credits per month'; Help Center 'Miro AI credits': 'Free 25 credits/month'; up to 3 editable boards, unlimited team members; additional credits cannot be purchased on Free ('Free and Education must upgrade first'))

yes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business)

yes (from 2,500 AI credits per month, scaling with the number of seats and pooled organisation-wide according to the pricing page)