ClickUp Brain vs. Slack AI: data protection per plan
ClickUp Brain (3 plans) and Slack AI (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | ClickUp Brain | Slack AI |
|---|---|---|
| Provider based in | Mango Technologies, Inc. DBA ClickUp, 350 Tenth Ave, 5th floor, San Diego, CA 92101, USA | San Francisco, CA, USA |
| Plans recorded | 3 | 4 |
| Hosting | not documented: Free Forever, Core / BusinessEU option: MAX / Enterprise | US only: Free, Promixed: Business+, Enterprise+ |
| Training on inputs | no: all 3 plans | no: all 4 plans |
| DPA | yes: all 3 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: ClickUp Brain Core / Business vs. Slack AI Pro
| Feature | ClickUp BrainCore / Business | Slack AIPro |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3) Provider’s DPA | yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email) Provider’s DPA |
| no | no | |
| Details: Training on inputs | Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down). | Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs." |
| differs by plan | not publicly documented | US only |
| Details: Data residency | Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency not included in Unlimited/Core and Business (Enterprise or MAX only). DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China. | No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“). |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | DPA: deletion after the end of the… | Summaries and search answers ephemeral |
| Details: Data retention | DPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'. | Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings. |
| differs by plan | several tiers | 8.25 EUR/user/mo… (further prices in the details) |
| Details: Price | Pricing page as displayed in the browser on 2026-10-18: Unlimited USD 7, Business USD 12 per user per month with annual billing, USD 10 and USD 19 respectively with monthly billing; AI add-on Brain AI USD 9, Everything AI USD 28 per user per month; additional credits USD 10 per 10,000 credits. Hidden variant 'pricing-2026' in the page source: Core USD 9, Business USD 17 with annual billing (USD 12 and USD 25 regular price), AI included. No indication whether VAT is included. | EUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months) |
| yes | yes | |
| Details: AI features included | yes (pricing page as displayed in the browser: AI as an add-on, 'Brain AI' with 1,500 AI Super Credits or 'Everything AI' with 5,000 AI Super Credits per user per month; hidden page variant 'pricing-2026': ClickUp Brain² included in the plan, Core 1,000, Business 1,500 credits per user per month, pooled) | yes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial) |
| 8 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- ClickUp Brain Core / Businessyes
- Slack AI Proyes
- ClickUp Brain Core / Business
yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3)
Provider’s DPASlack AI Proyes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA
Training
- ClickUp Brain Core / Businessno
- Slack AI Prono
- ClickUp Brain Core / Business
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
Slack AI ProDocumentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
Hosting
- differs by plan
- ClickUp Brain Core / Businessnot publicly documented
- Slack AI ProUS only
- ClickUp Brain Core / Business
Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency not included in Unlimited/Core and Business (Enterprise or MAX only). DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
Slack AI ProNo choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
Sub-processors
- ClickUp Brain Core / Businesslist available
- Slack AI Prolist available
- ClickUp Brain Core / Business
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
Slack AI Pro- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
Retention
- differs by plan
- ClickUp Brain Core / BusinessDPA: deletion after the end of the…
- Slack AI ProSummaries and search answers ephemeral
- ClickUp Brain Core / BusinessDPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'.Slack AI ProSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
Price
- differs by plan
- ClickUp Brain Core / Businessseveral tiers
- Slack AI Pro8.25 EUR/user/mo… (further prices in the details)
- ClickUp Brain Core / Business
Pricing page as displayed in the browser on 2026-10-18: Unlimited USD 7, Business USD 12 per user per month with annual billing, USD 10 and USD 19 respectively with monthly billing; AI add-on Brain AI USD 9, Everything AI USD 28 per user per month; additional credits USD 10 per 10,000 credits. Hidden variant 'pricing-2026' in the page source: Core USD 9, Business USD 17 with annual billing (USD 12 and USD 25 regular price), AI included. No indication whether VAT is included.
Slack AI ProEUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months)
- ClickUp Brain Core / Businessyes
- Slack AI Proyes
- ClickUp Brain Core / Business
yes (pricing page as displayed in the browser: AI as an add-on, 'Brain AI' with 1,500 AI Super Credits or 'Everything AI' with 5,000 AI Super Credits per user per month; hidden page variant 'pricing-2026': ClickUp Brain² included in the plan, Core 1,000, Business 1,500 credits per user per month, pooled)
Slack AI Proyes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial)
Evidence
- ClickUp Brain Core / Business8 sources
- Slack AI Pro10 sources
- ClickUp Brain Core / Business
- PricingPricing page, retrieved 18 Oct 2026
- ClickUp BrainProvider product page, retrieved 18 Oct 2026
- Privacy Policy (Effective 2026-06-02)Privacy notice, retrieved 18 Oct 2026
- ClickUp AI Terms (Last updated 2025-07-11)Terms and conditions, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- List of Sub-processors (Last updated September 28, 2026)Sub-processor list, retrieved 18 Oct 2026
- ClickUp AI models, privacy, and security FAQHelp centre, retrieved 18 Oct 2026
Slack AI Pro- Security for AI features in SlackDocumentation, retrieved 18 Oct 2026
- Guide to AI features in SlackDocumentation, retrieved 18 Oct 2026
- Slack PricingPricing page, retrieved 18 Oct 2026
- Updates to feature availability and pricing for Slack plansDocumentation, retrieved 14 Oct 2026
- Slack Privacy Policy (Effective 2023-07-05)Privacy notice, retrieved 18 Oct 2026
- Salesforce Infrastructure and Sub-processors (Published 2026-10-02), section SlackSub-processor list, retrieved 14 Oct 2026
- Slack Help Center: Data residency for SlackHelp article, retrieved 18 Oct 2026
- Salesforce Data Processing Addendum (Revision August 2026), linked from the Slack DPA pageDPA, retrieved 18 Oct 2026
- Slack artificial intelligence, machine learning, and data usageDocumentation, retrieved 18 Oct 2026
- Slack AI PrinciplesDocumentation, retrieved 18 Oct 2026
| Feature | ClickUp Brain | Slack AI |
|---|---|---|
| yesall 3 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| noall 3 plans | noall 4 plans | |
| Details: Training on inputs |
|
|
| differs by tool |
|
|
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool |
| Summaries and search answers ephemeralall 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool | yesall 3 plans |
|
| Details: AI features included |
|
|
| 8 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- ClickUp Brainyesall 3 plans
- Slack AIyesall 4 plans
- ClickUp Brain
- Free Forever
yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3)
Provider’s DPA - Core / Business
yes (Data Protection Addendum at clickup.com/terms/dpa, applies to customers with Terms of Use or SaaS Services Agreement, no plan restriction; contains EU SCCs Module Two and Three, UK Addendum and Swiss adaptations as Annex 3)
Provider’s DPA - MAX / Enterprise
yes (Data Processing Addendum)
Provider’s DPA
Slack AI- Free
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Pro
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Business+
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Enterprise+
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA
- Free Forever
Training
- ClickUp Brainnoall 3 plans
- Slack AInoall 4 plans
- ClickUp Brain
- Free Forever
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
- Core / Business
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
- MAX / Enterprise
Help centre FAQ (q8): 'ClickUp AI is not trained on data from your Workspace.'; contracts with AI providers prohibit training and retention ('prohibit ClickUp customer data from being used to train any AI model or from being retained by that model after processing'); zero data retention agreements with all LLM providers. Brain page: 'We forbid third-party AI providers from training on your data'. According to the FAQ, engineers only see traces when a user rates an AI response negatively (thumbs down).
Slack AI- Free
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Pro
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Business+
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Enterprise+
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Free Forever
Hosting
- differs by tool
- ClickUp Brain
- not publicly documentedFree Forever, Core / Business
- EU optionMAX / Enterprise
- Slack AI
- US onlyFree, Pro
- mixedBusiness+, Enterprise+
- ClickUp Brain
- Free Forever
Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency in the Enterprise plan only. DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
- Core / Business
Security page: ClickUp is hosted entirely on Amazon Web Services; sub-processor list: AWS locations USA, Ireland, Germany, Australia, Singapore (without stating which region applies without data residency). Pricing page: data residency not included in Unlimited/Core and Business (Enterprise or MAX only). DPA 8.1: processing “anywhere ClickUp or its Subprocessors maintains facilities”. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
- MAX / Enterprise
Security page: Enterprise customers can host core workspace data at no extra cost in US, EU (AWS Ireland) or APAC data centres (Australia, Singapore). Pricing page: data residency included in the Enterprise plan. AI processing: according to the help centre FAQ not in the EU even with EU hosting ('No. OpenAI, the subprocessor for ClickUp AI integrated with Chat-GPT, is located in the US.'); AI sub-processors according to the list (as of 2026-09-28) in the USA, Kling 3.0 and Seedance 2.0 in China.
Slack AI- Free
No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
- Pro
No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
- Business+
Customers can choose a data region (Salesforce sub-processor documentation, Slack section, as of 2026-10-02: AWS incl. Germany, France, Sweden, Switzerland, UK); backups: Germany<->France, Sweden and Switzerland -> Germany; certain customer data may be stored outside the region; edge servers worldwide. Microsoft Azure with location USA is listed as generative AI provider for Slack. Slack help: third-party LLMs "hosted within our secure cloud infrastructure", data does not leave Slack-controlled infrastructure.
- Enterprise+
Customers can choose a data region (Salesforce sub-processor documentation, Slack section, as of 2026-10-02: AWS incl. Germany, France, Sweden, Switzerland, UK); backups: Germany<->France, Sweden and Switzerland -> Germany; certain customer data may be stored outside the region; edge servers worldwide. Microsoft Azure with location USA is listed as generative AI provider for Slack. Slack help: third-party LLMs "hosted within our secure cloud infrastructure", data does not leave Slack-controlled infrastructure.
- Free Forever
Sub-processors
- ClickUp Brainlist availableall 3 plans
- Slack AIlist availableall 4 plans
- ClickUp Brain
- Free Forever
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
- Core / Business
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
- MAX / Enterprise
- Amazon Web Services (infrastructure; USA, Ireland, Germany, Australia, Singapore)
- OpenAI (AI functionality; USA)
- Anthropic (AI functionality; USA)
- Google Firebase, Google Analytics, Google Gemini (including AI functionality; USA)
- Microsoft Azure AI Foundry (AI functionality; USA)
- AssemblyAI, Baseten, Brave, Browserbase, Memori Labs, Vercel (AI functionality; each USA)
- Foundry Labs, Inc / E2B (AI functionality: code interpreter; USA)
- Kling 3.0 (Gen AI; China)
- Seedance 2.0 (Gen AI; China)
- Daily (audio/video, transcription, recording; USA); Recall (transcription; USA)
- further platform, support and service sub-processors (including Amplitude, Datadog, Snowflake, Stripe, Twilio, Zendesk, Salesforce, Maven AGI, Replit), all USA; full list at q7
Slack AI- Free
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Pro
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Business+
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Enterprise+
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Free Forever
Retention
- differs by tool
- ClickUp Brain
- DPA: deletion after the end of the…Free Forever, Core / Business
- as aboveMAX / Enterprise
- Slack AISummaries and search answers ephemeralall 4 plans
- ClickUp Brain
- Free ForeverDPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'.
- Core / BusinessDPA: deletion after the end of the contract 'as soon as reasonably practicable'; 30-day export period after termination, deletion within 30 days of a customer request. Help centre FAQ: zero data retention agreements with all LLM providers, data at partners 'deleted from their systems as soon as possible'. Privacy policy: storage 'as long as reasonably required'.
- MAX / Enterpriseas above (DPA)
Slack AI- FreeSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- ProSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- Business+Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- Enterprise+Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
Price
- differs by tool
- ClickUp Brain
- 0 USDFree Forever
- several tiersCore / Business
- Pricing page as displayed in the browser…MAX / Enterprise
- Slack AI
- 0 EURFree
- 8.25 EUR/user/mo… (further prices in the details)Pro
- 18 EUR/user/mo… (further prices in the details)Business+
- 45 EUR/user/moEnterprise+
- ClickUp Brain
- Free Forever
USD 0 (pricing page: Free Forever “Free”; also USD 0 in the hidden variant 'pricing-2026')
- Core / Business
Pricing page as displayed in the browser on 2026-10-18: Unlimited USD 7, Business USD 12 per user per month with annual billing, USD 10 and USD 19 respectively with monthly billing; AI add-on Brain AI USD 9, Everything AI USD 28 per user per month; additional credits USD 10 per 10,000 credits. Hidden variant 'pricing-2026' in the page source: Core USD 9, Business USD 17 with annual billing (USD 12 and USD 25 regular price), AI included. No indication whether VAT is included.
- MAX / Enterprise
Pricing page as displayed in the browser on 2026-10-18: Enterprise individual (“Contact sales”), AI add-ons as above; MAX only in the hidden variant 'pricing-2026': USD 100 per user per month with annual billing (USD 120 regular price). No indication whether VAT is included.
Slack AI- Free
EUR 0 ("free forever", as of 2026-10-14)
- Pro
EUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months)
- Business+
EUR 18 per user/month with monthly payment or EUR 15 with annual payment (as of 2026-10-14)
- Enterprise+
EUR 45 per user/month with annual payment (as of 2026-10-14; contact sales)
- Free Forever
- differs by tool
- ClickUp Brainyesall 3 plans
- Slack AI
- limitedFree
- yesPro, Business+, Enterprise+
- ClickUp Brain
- Free Forever
yes (pricing page as displayed in the browser: Free Forever with 'Trial access to advanced AI features'; hidden page variant 'pricing-2026': ClickUp Brain² Trial with 500 credits per workspace)
- Core / Business
yes (pricing page as displayed in the browser: AI as an add-on, 'Brain AI' with 1,500 AI Super Credits or 'Everything AI' with 5,000 AI Super Credits per user per month; hidden page variant 'pricing-2026': ClickUp Brain² included in the plan, Core 1,000, Business 1,500 credits per user per month, pooled)
- MAX / Enterprise
yes (pricing page as displayed in the browser: Enterprise, AI via the add-ons Brain AI/Everything AI; hidden page variant 'pricing-2026': Enterprise 'ClickUp Brain² Scaled' with 3,000, MAX 'ClickUp Brain² MAX' with 10,000 credits per user per month, pooled)
Slack AI- Free
limited (pricing page 2026-10-18: all AI features greyed out in the Free column and not included for Free in the comparison table; help article table without a Free column, footnote: "Slackbot may be available to preview in a limited capacity for workspaces on the free and Pro plans.")
- Pro
yes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial)
- Business+
yes (including search answers, recaps, file summaries, translations, workflow automation, canvas generation, Slackbot)
- Enterprise+
yes (all AI features incl. Enterprise Search)
- Free Forever
Evidence
- ClickUp Brain8 sources
- Slack AI10 sources
- ClickUp Brain
- PricingPricing page, retrieved 18 Oct 2026
- ClickUp BrainProvider product page, retrieved 18 Oct 2026
- Privacy Policy (Effective 2026-06-02)Privacy notice, retrieved 18 Oct 2026
- ClickUp AI Terms (Last updated 2025-07-11)Terms and conditions, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- List of Sub-processors (Last updated September 28, 2026)Sub-processor list, retrieved 18 Oct 2026
- ClickUp AI models, privacy, and security FAQHelp centre, retrieved 18 Oct 2026
Slack AI- Security for AI features in SlackDocumentation, retrieved 18 Oct 2026
- Guide to AI features in SlackDocumentation, retrieved 18 Oct 2026
- Slack PricingPricing page, retrieved 18 Oct 2026
- Updates to feature availability and pricing for Slack plansDocumentation, retrieved 14 Oct 2026
- Slack Privacy Policy (Effective 2023-07-05)Privacy notice, retrieved 18 Oct 2026
- Salesforce Infrastructure and Sub-processors (Published 2026-10-02), section SlackSub-processor list, retrieved 14 Oct 2026
- Slack Help Center: Data residency for SlackHelp article, retrieved 18 Oct 2026
- Salesforce Data Processing Addendum (Revision August 2026), linked from the Slack DPA pageDPA, retrieved 18 Oct 2026
- Slack artificial intelligence, machine learning, and data usageDocumentation, retrieved 18 Oct 2026
- Slack AI PrinciplesDocumentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: ClickUp Brain, Slack AI. All tools in the category: Office & collaboration.