Microsoft 365 Copilot vs. Miro AI: data protection per plan
Microsoft 365 Copilot (7 plans) and Miro AI (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Microsoft 365 Copilot | Miro AI |
|---|---|---|
| Provider based in | According to the Microsoft Privacy Statement | RealtimeBoard, Inc. dba Miro, 315 Montgomery St Suite 900, San Francisco, CA 94104, USA |
| Plans recorded | 7 | 3 |
| Hosting | mixed: Microsoft Copilot, Copilot in Microsoft 365 Personal / Family, Microsoft 365 PremiumEU option: Microsoft 365 Copilot Business, Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium, Microsoft 365 Copilot, Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans | EU option: all 3 plans |
| Training on inputs | opt-out available: Microsoft Copilotno: Copilot in Microsoft 365 Personal / Family, Microsoft 365 Premium, Microsoft 365 Copilot Business, Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium, Microsoft 365 Copilot, Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans | opt-out available: Free, Starter / Businessno: Enterprise |
| DPA | not documented: Microsoft Copilot, Copilot in Microsoft 365 Personal / Family, Microsoft 365 Premiumyes: Microsoft 365 Copilot Business, Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium, Microsoft 365 Copilot, Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans | yes: all 3 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Microsoft 365 Copilot Microsoft 365 Copilot Business vs. Miro AI Starter / Business
| Feature | Microsoft 365 CopilotMicrosoft 365 Copilot Business (Add-on) | Miro AIStarter / Business (Self-Service) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (according to q2, the DPA and Product Terms apply to Copilot use by organisations with Enterprise Data Protection; the comparison table on the Business pricing page lists the row "Enterprise Data Protection (EDP), management, compliance, and controls" for Copilot Business, q12) Provider’s DPA | yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down) Provider’s DPA |
| differs by plan | no | opt-out available |
| Details: Training on inputs | "Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot." (q1) The retrieved documentation does not distinguish between Business and Enterprise; the Business pricing page names "Enterprise Data Protection (EDP)" for Copilot Business (q12). | Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.' |
| EU option | EU option | |
| Details: Data residency | Same arrangement as Microsoft 365 Copilot (Premium licence); a plan-specific deviation is not documented in the retrieved pages. According to q1/q6: calls to the LLM go to the nearest data centres in the region but may go to other regions at times of high utilisation; additional safeguards apply to EU users, "EU traffic stays within the EU Data Boundary". Exceptions according to the sources: (a) web search queries are excluded from the EU Data Boundary and the DPA (q2, q10); (b) Anthropic models are excluded from the EU Data Boundary (q2, q3); (c) Flex Routing: customers in the EU/EFTA can allow LLM inference outside the EU Data Boundary at peak load (USA, Canada or Australia); data at rest remains in the EUDB except for limited pseudonymised data; on by default for eligible tenants created after 2026-03-25, review of the setting recommended for older tenants (q4); (d) Copilot in Word/Excel/PowerPoint with Anthropic models: processing outside the EUDB (q5). Customers with Multi-Geo are not within the EUDB scope for Microsoft 365 (q4). | Pricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.' |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Prompts and responses are stored in… | Help Center: deleted boards can be… |
| Details: Data retention | Prompts and responses are stored in Exchange (tenant) for audit/eDiscovery; retention configurable via Microsoft Purview; users can delete their Copilot history via the My Account portal (q1, q16). Fixed default period: not publicly documented on the retrieved pages. For "Anthropic models with Data Retention" (to be activated separately, Anthropic terms): Anthropic stores inputs/outputs for up to 30 days, in the case of suspected violations up to 2 years, classification scores up to 7 years (q3). DPA (version of 2026-05-22, q18): after expiry or termination of the subscription, customer data remains available for export in a limited-function account for 90 days and is then deleted within a further 90 days. Microsoft Purview (q26): the documentation describes periods only for configured retention policies (after expiry, items are moved to the SubstrateHolds folder, where they stay for at least 1 day; the timer job typically runs every 1–7 days). | Help Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'. |
| several tiers | several tiers | |
| Details: Price | Add-on: USD 18 per user/month with annual payment (promotional price, "Originally starting from $21.00 now starting from $18.00"), USD 25.20 monthly; qualifying plan required. Bundled: Business Standard with Copilot USD 23.50 (annual) / USD 28.20 (monthly); Business Premium with Copilot USD 32.00 / USD 38.40 (q12). Germany (q29, as of 2026-10-18, "prices plus VAT" (translated)): add-on Microsoft 365 Copilot Business EUR 15.60 per user/month with annual billing ("Originally starting from 18,20 € now starting from 15,60 €"), EUR 21.84 with a monthly subscription; bundles with Business Standard or Business Premium EUR 20.36 or EUR 27.73 (annual) and EUR 24.43 or EUR 33.28 (monthly). The page offers the filters "plans with Teams" and "plans without Teams" (translated labels); which filter the bundle prices in the page text belong to cannot be determined from the retrieved text | Starter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included. |
| yes | yes | |
| Details: AI features included | yes (Copilot add-on for qualifying Business plans) | yes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business) |
| 13 sources | 11 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Microsoft 365 Copilot Microsoft 365 Copilot Businessyes
- Miro AI Starter / Businessyes
- Microsoft 365 Copilot Microsoft 365 Copilot Business
yes (according to q2, the DPA and Product Terms apply to Copilot use by organisations with Enterprise Data Protection; the comparison table on the Business pricing page lists the row "Enterprise Data Protection (EDP), management, compliance, and controls" for Copilot Business, q12)
Provider’s DPAMiro AI Starter / Businessyes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)
Provider’s DPA
Training
- differs by plan
- Microsoft 365 Copilot Microsoft 365 Copilot Businessno
- Miro AI Starter / Businessopt-out available
- Microsoft 365 Copilot Microsoft 365 Copilot Business
"Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot." (q1) The retrieved documentation does not distinguish between Business and Enterprise; the Business pricing page names "Enterprise Data Protection (EDP)" for Copilot Business (q12).
Miro AI Starter / BusinessMiro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.'
Hosting
- Microsoft 365 Copilot Microsoft 365 Copilot BusinessEU option
- Miro AI Starter / BusinessEU option
- Microsoft 365 Copilot Microsoft 365 Copilot Business
Same arrangement as Microsoft 365 Copilot (Premium licence); a plan-specific deviation is not documented in the retrieved pages. According to q1/q6: calls to the LLM go to the nearest data centres in the region but may go to other regions at times of high utilisation; additional safeguards apply to EU users, "EU traffic stays within the EU Data Boundary". Exceptions according to the sources: (a) web search queries are excluded from the EU Data Boundary and the DPA (q2, q10); (b) Anthropic models are excluded from the EU Data Boundary (q2, q3); (c) Flex Routing: customers in the EU/EFTA can allow LLM inference outside the EU Data Boundary at peak load (USA, Canada or Australia); data at rest remains in the EUDB except for limited pseudonymised data; on by default for eligible tenants created after 2026-03-25, review of the setting recommended for older tenants (q4); (d) Copilot in Word/Excel/PowerPoint with Anthropic models: processing outside the EUDB (q5). Customers with Multi-Geo are not within the EUDB scope for Microsoft 365 (q4).
Miro AI Starter / BusinessPricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
Sub-processors
- Microsoft 365 Copilot Microsoft 365 Copilot Businesslist available
- Miro AI Starter / Businesslist available
- Microsoft 365 Copilot Microsoft 365 Copilot Business
- Anthropic (sub-processor according to q3; Anthropic models in, among others, Microsoft Copilot, Researcher, Copilot Studio, Power Platform and Copilot in Microsoft 365 apps; deactivated by default for customers in the EU/EFTA/UK and excluded from the EU Data Boundary; excepted are "Anthropic models with Data Retention": the Product Terms and DPA do not apply to them, and Anthropic acts there as an independent processor, q3)
- OpenAI (added to the sub-processor list 2026-06-23, usable from 2026-07-09, activated by default for eligible commercial customers from 2026-07-24; included in the EU Data Boundary but excluded from in-country processing commitments; q8)
- SpaceXAI (list updated 2026-09-10, available to eligible customers from 2026-09-18; Frontier programme only, does not apply to customers in the EU/EFTA/UK; q9)
- Full list and number: not publicly documented on the retrieved pages (reference to the Service Trust Portal, sign-in required)
Miro AI Starter / Business- Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
- Anthropic (AI, USA)
- Google LLC (data discovery, AI; USA)
- Microsoft (accessibility/OCR, AI; USA)
- OpenAI (AI, USA)
- ElevenLabs (live captions, transcripts; USA)
- Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)
Retention
- differs by plan
- Microsoft 365 Copilot Microsoft 365 Copilot BusinessPrompts and responses are stored in…
- Miro AI Starter / BusinessHelp Center: deleted boards can be…
- Microsoft 365 Copilot Microsoft 365 Copilot BusinessPrompts and responses are stored in Exchange (tenant) for audit/eDiscovery; retention configurable via Microsoft Purview; users can delete their Copilot history via the My Account portal (q1, q16). Fixed default period: not publicly documented on the retrieved pages. For "Anthropic models with Data Retention" (to be activated separately, Anthropic terms): Anthropic stores inputs/outputs for up to 30 days, in the case of suspected violations up to 2 years, classification scores up to 7 years (q3). DPA (version of 2026-05-22, q18): after expiry or termination of the subscription, customer data remains available for export in a limited-function account for 90 days and is then deleted within a further 90 days. Microsoft Purview (q26): the documentation describes periods only for configured retention policies (after expiry, items are moved to the SubstrateHolds folder, where they stay for at least 1 day; the timer job typically runs every 1–7 days).Miro AI Starter / BusinessHelp Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'.
Price
- Microsoft 365 Copilot Microsoft 365 Copilot Businessseveral tiers
- Miro AI Starter / Businessseveral tiers
- Microsoft 365 Copilot Microsoft 365 Copilot Business
Add-on: USD 18 per user/month with annual payment (promotional price, "Originally starting from $21.00 now starting from $18.00"), USD 25.20 monthly; qualifying plan required. Bundled: Business Standard with Copilot USD 23.50 (annual) / USD 28.20 (monthly); Business Premium with Copilot USD 32.00 / USD 38.40 (q12). Germany (q29, as of 2026-10-18, "prices plus VAT" (translated)): add-on Microsoft 365 Copilot Business EUR 15.60 per user/month with annual billing ("Originally starting from 18,20 € now starting from 15,60 €"), EUR 21.84 with a monthly subscription; bundles with Business Standard or Business Premium EUR 20.36 or EUR 27.73 (annual) and EUR 24.43 or EUR 33.28 (monthly). The page offers the filters "plans with Teams" and "plans without Teams" (translated labels); which filter the bundle prices in the page text belong to cannot be determined from the retrieved text
Miro AI Starter / BusinessStarter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included.
- Microsoft 365 Copilot Microsoft 365 Copilot Businessyes
- Miro AI Starter / Businessyes
- Microsoft 365 Copilot Microsoft 365 Copilot Business
yes (Copilot add-on for qualifying Business plans)
Miro AI Starter / Businessyes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business)
Evidence
- Microsoft 365 Copilot Microsoft 365 Copilot Business13 sources
- Miro AI Starter / Business11 sources
- Microsoft 365 Copilot Microsoft 365 Copilot Business
- Data, Privacy, and Security for Microsoft Copilot (Microsoft Learn)Docs, retrieved 18 Oct 2026
- Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat (Microsoft Learn)Docs, retrieved 18 Oct 2026
- Anthropic models in Microsoft Online Services (Microsoft Learn, as of 2026-09-18)Docs, retrieved 18 Oct 2026
- Flex routing (EU and EFTA) (Microsoft Learn)Docs, retrieved 18 Oct 2026
- Copilot in Microsoft 365 apps with Anthropic models (Microsoft Learn)Docs, retrieved 14 Oct 2026
- Microsoft Copilot overview (licence tiers, EUDB, EDP; Microsoft Learn)Docs, retrieved 18 Oct 2026
- OpenAI as a subprocessor in Microsoft Online Services (Microsoft Learn)Docs, retrieved 14 Oct 2026
- SpaceXAI as a subprocessor in Microsoft Online Services (Microsoft Learn)Docs, retrieved 14 Oct 2026
- Data, privacy, and security for web search in Microsoft Copilot and Microsoft Copilot Chat (Microsoft Learn)Docs, retrieved 14 Oct 2026
- Microsoft Copilot Plans and Pricing (Microsoft)Pricing page, retrieved 18 Oct 2026
- Microsoft Products and Services Data Protection Addendum (DPA), version of 2026-05-22 (Word download, evaluated)DPA, retrieved 18 Oct 2026
- Learn about retention for Copilot and AI apps (Microsoft Learn, as of 2026-06-25)Documentation, retrieved 18 Oct 2026
- Microsoft Copilot pricing for small and medium-sized businesses (Germany)Pricing page, retrieved 18 Oct 2026
Miro AI Starter / Business- PricingPricing page, retrieved 18 Oct 2026
- Miro AI Terms (Effective 2024-07-17)Terms and conditions, retrieved 14 Oct 2026
- Privacy Policy (Effective 2025-08-01)Privacy notice, retrieved 14 Oct 2026
- Trust CenterTrust Center, retrieved 18 Oct 2026
- Miro Sub-processors (as of 2026-07-08)Sub-processor list, retrieved 14 Oct 2026
- Customer Data Processing Addendum (Effective 2024-09-17)DPA, retrieved 14 Oct 2026
- Miro AI quality improvements (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI Admin security (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI credits (Help Center)Documentation, retrieved 18 Oct 2026
- How to restore a deleted board (Help Center)Documentation, retrieved 18 Oct 2026
- Trash overview (Help Center)Documentation, retrieved 18 Oct 2026
| Feature | Microsoft 365 Copilot | Miro AI |
|---|---|---|
| differs by tool |
| yesall 3 plans |
| Details: DPA available |
|
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| |
| Details: Training on inputs |
|
|
| differs by tool |
| EU optionall 3 plans |
| Details: Data residency |
|
|
| list availableall 7 plans | list availableall 3 plans | |
| Details: List published |
|
|
| differs by tool |
|
|
| Details: Data retention |
|
|
| differs by tool |
|
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| Details: Price |
|
|
| yesall 7 plans | yesall 3 plans | |
| Details: AI features included |
|
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| 27 sources | 12 sources | |
| Details: Sources with retrieval date |
|
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Contract / DPA
- differs by tool
- Microsoft 365 Copilot
- not publicly documentedMicrosoft Copilot (consumer, free, personal Microsoft account), Copilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Premium (consumer)
- yesMicrosoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
- Miro AIyesall 3 plans
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)
not publicly documented (consumer pages refer to the Microsoft privacy statement; no DPA named, q14/q15)
- Copilot in Microsoft 365 Personal / Family (consumer)
not publicly documented (consumer subscription; no DPA named in q14/q15)
- Microsoft 365 Premium (consumer)
not publicly documented
- Microsoft 365 Copilot Business (Add-on)
yes (according to q2, the DPA and Product Terms apply to Copilot use by organisations with Enterprise Data Protection; the comparison table on the Business pricing page lists the row "Enterprise Data Protection (EDP), management, compliance, and controls" for Copilot Business, q12)
Provider’s DPA - Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)
yes (Enterprise Data Protection: DPA and Product Terms, Microsoft as processor, q2)
Provider’s DPA - Microsoft 365 Copilot (premium licence, organisations, add-on)
yes (Microsoft Products and Services DPA and Product Terms; Microsoft as processor, q2)
Provider’s DPA - Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
yes (Enterprise Data Protection: DPA and Product Terms, Microsoft as processor, q2)
Provider’s DPA
Miro AI- Free
yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)
Provider’s DPA - Starter / Business (Self-Service)
yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)
Provider’s DPA - Enterprise
yes (Customer Data Processing Addendum, Effective 2024-09-17; Enterprise Master Cloud Agreement)
Provider’s DPA
- Microsoft Copilot (consumer, free, personal Microsoft account)
Training
- Microsoft 365 Copilot
- opt-out availableMicrosoft Copilot (consumer, free, personal Microsoft account)
- noCopilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Premium (consumer), Microsoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
- Miro AI
- opt-out availableFree, Starter / Business (Self-Service)
- noEnterprise
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)
"Except for certain categories of users or users who have opted out, Microsoft uses data from Bing, MSN, Copilot, and interactions with ads on Microsoft for AI training." Opt-out under Privacy > "Training on conversation activity" (q14, q15). Excluded, among others: users not signed in, under-18s, users in Brazil, China (excluding Hong Kong), Israel, Nigeria, South Korea, Vietnam (q14). Note: according to their own header text, q14 and q15 apply only to the older version of the Copilot app ("An updated version of the Microsoft Copilot app for web, desktop, and mobile devices is available as of August 18, 2026."). For the new version (article "your activity history", q27): "Prompts, responses, and your file contents when using the Microsoft Copilot app aren't used to train foundation models." According to q27, optional feedback is not used to train the foundation models.
- Copilot in Microsoft 365 Personal / Family (consumer)
"We do not train Copilot on data from the following types of users: ... Users of Copilot within Microsoft 365 apps with Personal or Family subscriptions." (q14) Article on Copilot in Microsoft 365 apps for home users (Personal, Family, Premium, Pro): "Prompts, responses, and your file contents when using Copilot in Microsoft 365 apps aren't used to train foundation models." (q22)
- Microsoft 365 Premium (consumer)
According to its header text, q22 applies "when you're using Copilot in Microsoft 365 apps for home, such as with a Microsoft 365 Personal, Family, Premium, or Pro plan": "Prompts, responses, and your file contents when using Copilot in Microsoft 365 apps aren't used to train foundation models." According to q22, optional feedback is used to improve Copilot, not to train the foundation models.
- Microsoft 365 Copilot Business (Add-on)
"Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot." (q1) The retrieved documentation does not distinguish between Business and Enterprise; the Business pricing page names "Enterprise Data Protection (EDP)" for Copilot Business (q12).
- Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)
"Prompts and responses aren't used to train the underlying foundation models." (q16). Consumer page: users with an organisational Entra account are excluded from training (q14).
- Microsoft 365 Copilot (premium licence, organisations, add-on)
"Prompts, responses, and data accessed through Microsoft Graph aren't used to train foundation LLMs, including those used by Microsoft Copilot." (q1) User feedback (optional) is not used to train the foundation LLMs (q1). Web search queries (Bing): "aren't used to train generative AI foundation models" (q10).
- Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
"Prompts and responses aren't used to train the underlying foundation models." (q16). Consumer page: users with an organisational Entra account are excluded from training (q14).
Miro AI- Free
Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center (Miro AI quality improvements): 'Only interaction data from users in the Free Plan are used to improve Miro AI'; objection by the Company Admin under Admin Console > Security > Miro AI, toggle 'Use data for Miro AI improvements'; the data are pseudonymised and 'Miro doesn't use AI interactions to train or fine-tune models.' Pricing page (FAQ): 'No, your data is not used to train Miro AI models.'
- Starter / Business (Self-Service)
Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.'
- Enterprise
Miro AI Terms: for Enterprise plans (Master Cloud Agreement), Miro obtains consent before using input/output for training or fine-tuning; consent can be withdrawn at any time. Help Center: 'Enterprise customers will be opt-out by default and need to explicitly opt in.' Trust Center: customer data are excluded from training.
- Microsoft Copilot (consumer, free, personal Microsoft account)
Hosting
- differs by tool
- Microsoft 365 Copilot
- mixedMicrosoft Copilot (consumer, free, personal Microsoft account), Copilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Premium (consumer)
- EU optionMicrosoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
- Miro AIEU optionall 3 plans
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)
Microsoft Privacy Statement (September 2026, q19), section Storage and processing of personal data: "Personal data collected by Microsoft may be stored and processed in your region, in the United States, and in any other jurisdiction where Microsoft or its affiliates, subsidiaries, or service providers operate facilities." Major data centres in, among others, Austria, Finland, France, Germany, Ireland, Luxembourg, the Netherlands, the UK, the USA; "Typically, the primary storage location is in your region or in the United States". Copilot-specific location statement: not documented.
- Copilot in Microsoft 365 Personal / Family (consumer)
Microsoft Privacy Statement (September 2026, q19), section Storage and processing of personal data: "Personal data collected by Microsoft may be stored and processed in your region, in the United States, and in any other jurisdiction where Microsoft or its affiliates, subsidiaries, or service providers operate facilities." Major data centres in, among others, Austria, Finland, France, Germany, Ireland, Luxembourg, the Netherlands, the UK, the USA; "Typically, the primary storage location is in your region or in the United States". Copilot-specific location statement: not documented.
- Microsoft 365 Premium (consumer)
Microsoft Privacy Statement (September 2026, q19), section Storage and processing of personal data: "Personal data collected by Microsoft may be stored and processed in your region, in the United States, and in any other jurisdiction where Microsoft or its affiliates, subsidiaries, or service providers operate facilities." Major data centres in, among others, Austria, Finland, France, Germany, Ireland, Luxembourg, the Netherlands, the UK, the USA; "Typically, the primary storage location is in your region or in the United States". Copilot-specific location statement: not documented.
- Microsoft 365 Copilot Business (Add-on)
Same arrangement as Microsoft 365 Copilot (Premium licence); a plan-specific deviation is not documented in the retrieved pages. According to q1/q6: calls to the LLM go to the nearest data centres in the region but may go to other regions at times of high utilisation; additional safeguards apply to EU users, "EU traffic stays within the EU Data Boundary". Exceptions according to the sources: (a) web search queries are excluded from the EU Data Boundary and the DPA (q2, q10); (b) Anthropic models are excluded from the EU Data Boundary (q2, q3); (c) Flex Routing: customers in the EU/EFTA can allow LLM inference outside the EU Data Boundary at peak load (USA, Canada or Australia); data at rest remains in the EUDB except for limited pseudonymised data; on by default for eligible tenants created after 2026-03-25, review of the setting recommended for older tenants (q4); (d) Copilot in Word/Excel/PowerPoint with Anthropic models: processing outside the EUDB (q5). Customers with Multi-Geo are not within the EUDB scope for Microsoft 365 (q4).
- Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)
According to q1/q6: calls to the LLM go to the nearest data centres in the region but may go to other regions at times of high utilisation; additional safeguards apply to EU users, "EU traffic stays within the EU Data Boundary". Exceptions according to the sources: (a) web search queries are excluded from the EU Data Boundary and the DPA (q2, q10); (b) Anthropic models are excluded from the EU Data Boundary (q2, q3); (c) Flex Routing: customers in the EU/EFTA can allow LLM inference outside the EU Data Boundary at peak load (USA, Canada or Australia); data at rest remains in the EUDB except for limited pseudonymised data; on by default for eligible tenants created after 2026-03-25, review of the setting recommended for older tenants (q4); (d) Copilot in Word/Excel/PowerPoint with Anthropic models: processing outside the EUDB (q5). Customers with Multi-Geo are not within the EUDB scope for Microsoft 365 (q4).
- Microsoft 365 Copilot (premium licence, organisations, add-on)
According to q1/q6: calls to the LLM go to the nearest data centres in the region but may go to other regions at times of high utilisation; additional safeguards apply to EU users, "EU traffic stays within the EU Data Boundary". Exceptions according to the sources: (a) web search queries are excluded from the EU Data Boundary and the DPA (q2, q10); (b) Anthropic models are excluded from the EU Data Boundary (q2, q3); (c) Flex Routing: customers in the EU/EFTA can allow LLM inference outside the EU Data Boundary at peak load (USA, Canada or Australia); data at rest remains in the EUDB except for limited pseudonymised data; on by default for eligible tenants created after 2026-03-25, review of the setting recommended for older tenants (q4); (d) Copilot in Word/Excel/PowerPoint with Anthropic models: processing outside the EUDB (q5). Customers with Multi-Geo are not within the EUDB scope for Microsoft 365 (q4).
- Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
According to q1/q6: calls to the LLM go to the nearest data centres in the region but may go to other regions at times of high utilisation; additional safeguards apply to EU users, "EU traffic stays within the EU Data Boundary". Exceptions according to the sources: (a) web search queries are excluded from the EU Data Boundary and the DPA (q2, q10); (b) Anthropic models are excluded from the EU Data Boundary (q2, q3); (c) Flex Routing: customers in the EU/EFTA can allow LLM inference outside the EU Data Boundary at peak load (USA, Canada or Australia); data at rest remains in the EUDB except for limited pseudonymised data; on by default for eligible tenants created after 2026-03-25, review of the setting recommended for older tenants (q4); (d) Copilot in Word/Excel/PowerPoint with Anthropic models: processing outside the EUDB (q5). Customers with Multi-Geo are not within the EUDB scope for Microsoft 365 (q4).
Miro AI- Free
Pricing page, comparison table: 'EU data residency' 'Included' for Free (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
- Starter / Business (Self-Service)
Pricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
- Enterprise
Pricing page: data residency in the EU, USA, Australia or Japan for Enterprise; for existing customers, migration fees apply when switching from EU to US/AU/JA. AI Trust page: 'Choose where data is stored with data residency in the EU, US, Australia or Japan'; AWS data centres. Note in the sub-processor list: the storage location may be limited to certain jurisdictions if a customer chooses data residency. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
- Microsoft Copilot (consumer, free, personal Microsoft account)
Sub-processors
- Microsoft 365 Copilotlist availableall 7 plans
- Miro AIlist availableall 3 plans
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)
- not publicly documented (consumer pages do not name any sub-processors)
- Copilot in Microsoft 365 Personal / Family (consumer)
- not publicly documented
- Microsoft 365 Premium (consumer)
- not publicly documented
- Microsoft 365 Copilot Business (Add-on)
- Anthropic (sub-processor according to q3; Anthropic models in, among others, Microsoft Copilot, Researcher, Copilot Studio, Power Platform and Copilot in Microsoft 365 apps; deactivated by default for customers in the EU/EFTA/UK and excluded from the EU Data Boundary; excepted are "Anthropic models with Data Retention": the Product Terms and DPA do not apply to them, and Anthropic acts there as an independent processor, q3)
- OpenAI (added to the sub-processor list 2026-06-23, usable from 2026-07-09, activated by default for eligible commercial customers from 2026-07-24; included in the EU Data Boundary but excluded from in-country processing commitments; q8)
- SpaceXAI (list updated 2026-09-10, available to eligible customers from 2026-09-18; Frontier programme only, does not apply to customers in the EU/EFTA/UK; q9)
- Full list and number: not publicly documented on the retrieved pages (reference to the Service Trust Portal, sign-in required)
- Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)
- Anthropic (sub-processor according to q3; Anthropic models in, among others, Microsoft Copilot, Researcher, Copilot Studio, Power Platform and Copilot in Microsoft 365 apps; deactivated by default for customers in the EU/EFTA/UK and excluded from the EU Data Boundary; excepted are "Anthropic models with Data Retention": the Product Terms and DPA do not apply to them, and Anthropic acts there as an independent processor, q3)
- OpenAI (added to the sub-processor list 2026-06-23, usable from 2026-07-09, activated by default for eligible commercial customers from 2026-07-24; included in the EU Data Boundary but excluded from in-country processing commitments; q8)
- SpaceXAI (list updated 2026-09-10, available to eligible customers from 2026-09-18; Frontier programme only, does not apply to customers in the EU/EFTA/UK; q9)
- Full list and number: not publicly documented on the retrieved pages (reference to the Service Trust Portal, sign-in required)
- Microsoft 365 Copilot (premium licence, organisations, add-on)
- Anthropic (sub-processor according to q3; Anthropic models in, among others, Microsoft Copilot, Researcher, Copilot Studio, Power Platform and Copilot in Microsoft 365 apps; deactivated by default for customers in the EU/EFTA/UK and excluded from the EU Data Boundary; excepted are "Anthropic models with Data Retention": the Product Terms and DPA do not apply to them, and Anthropic acts there as an independent processor, q3)
- OpenAI (added to the sub-processor list 2026-06-23, usable from 2026-07-09, activated by default for eligible commercial customers from 2026-07-24; included in the EU Data Boundary but excluded from in-country processing commitments; q8)
- SpaceXAI (list updated 2026-09-10, available to eligible customers from 2026-09-18; Frontier programme only, does not apply to customers in the EU/EFTA/UK; q9)
- Full list and number: not publicly documented on the retrieved pages (reference to the Service Trust Portal, sign-in required)
- Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
- Anthropic (sub-processor according to q3; Anthropic models in, among others, Microsoft Copilot, Researcher, Copilot Studio, Power Platform and Copilot in Microsoft 365 apps; deactivated by default for customers in the EU/EFTA/UK and excluded from the EU Data Boundary; excepted are "Anthropic models with Data Retention": the Product Terms and DPA do not apply to them, and Anthropic acts there as an independent processor, q3)
- OpenAI (added to the sub-processor list 2026-06-23, usable from 2026-07-09, activated by default for eligible commercial customers from 2026-07-24; included in the EU Data Boundary but excluded from in-country processing commitments; q8)
- SpaceXAI (list updated 2026-09-10, available to eligible customers from 2026-09-18; Frontier programme only, does not apply to customers in the EU/EFTA/UK; q9)
- Full list and number: not publicly documented on the retrieved pages (reference to the Service Trust Portal, sign-in required)
Miro AI- Free
- Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
- Anthropic (AI, USA)
- Google LLC (data discovery, AI; USA)
- Microsoft (accessibility/OCR, AI; USA)
- OpenAI (AI, USA)
- ElevenLabs (live captions, transcripts; USA)
- Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)
- Starter / Business (Self-Service)
- Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
- Anthropic (AI, USA)
- Google LLC (data discovery, AI; USA)
- Microsoft (accessibility/OCR, AI; USA)
- OpenAI (AI, USA)
- ElevenLabs (live captions, transcripts; USA)
- Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)
- Enterprise
- as for self-service (list dated 2026-07-08; AI model providers include Amazon, Anthropic via AWS Bedrock/directly, OpenAI via Azure OpenAI/directly, Stability AI via AWS Bedrock)
- Microsoft Copilot (consumer, free, personal Microsoft account)
Retention
- differs by tool
- Microsoft 365 Copilot
- Conversation activity stored for 18…Microsoft Copilot (consumer, free, personal Microsoft account)
- Conversation activity 18 months by defaultCopilot in Microsoft 365 Personal / Family (consumer)
- not publicly documentedMicrosoft 365 Premium (consumer)
- Prompts and responses are stored in…Microsoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
- Miro AI
- Help Center: deleted boards can be…Free, Starter / Business (Self-Service)
- as for self-serviceEnterprise
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)Conversation activity stored for 18 months by default, deletion individually or entirely possible at any time; uploaded files up to 18 months (q14, q15).
- Copilot in Microsoft 365 Personal / Family (consumer)Conversation activity 18 months by default (Copilot consumer FAQ, q14); q14 does not expressly state whether this applies identically to Copilot in M365 apps under a subscription.
- Microsoft 365 Premium (consumer)not publicly documented
- Microsoft 365 Copilot Business (Add-on)Prompts and responses are stored in Exchange (tenant) for audit/eDiscovery; retention configurable via Microsoft Purview; users can delete their Copilot history via the My Account portal (q1, q16). Fixed default period: not publicly documented on the retrieved pages. For "Anthropic models with Data Retention" (to be activated separately, Anthropic terms): Anthropic stores inputs/outputs for up to 30 days, in the case of suspected violations up to 2 years, classification scores up to 7 years (q3). DPA (version of 2026-05-22, q18): after expiry or termination of the subscription, customer data remains available for export in a limited-function account for 90 days and is then deleted within a further 90 days. Microsoft Purview (q26): the documentation describes periods only for configured retention policies (after expiry, items are moved to the SubstrateHolds folder, where they stay for at least 1 day; the timer job typically runs every 1–7 days).
- Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)Prompts and responses are stored in Exchange (tenant) for audit/eDiscovery; retention configurable via Microsoft Purview; users can delete their Copilot history via the My Account portal (q1, q16). Fixed default period: not publicly documented on the retrieved pages. For "Anthropic models with Data Retention" (to be activated separately, Anthropic terms): Anthropic stores inputs/outputs for up to 30 days, in the case of suspected violations up to 2 years, classification scores up to 7 years (q3). DPA (version of 2026-05-22, q18): after expiry or termination of the subscription, customer data remains available for export in a limited-function account for 90 days and is then deleted within a further 90 days. Microsoft Purview (q26): the documentation describes periods only for configured retention policies (after expiry, items are moved to the SubstrateHolds folder, where they stay for at least 1 day; the timer job typically runs every 1–7 days).
- Microsoft 365 Copilot (premium licence, organisations, add-on)Prompts and responses are stored in Exchange (tenant) for audit/eDiscovery; retention configurable via Microsoft Purview; users can delete their Copilot history via the My Account portal (q1, q16). Fixed default period: not publicly documented on the retrieved pages. For "Anthropic models with Data Retention" (to be activated separately, Anthropic terms): Anthropic stores inputs/outputs for up to 30 days, in the case of suspected violations up to 2 years, classification scores up to 7 years (q3). DPA (version of 2026-05-22, q18): after expiry or termination of the subscription, customer data remains available for export in a limited-function account for 90 days and is then deleted within a further 90 days. Microsoft Purview (q26): the documentation describes periods only for configured retention policies (after expiry, items are moved to the SubstrateHolds folder, where they stay for at least 1 day; the timer job typically runs every 1–7 days).
- Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)Prompts and responses are stored in Exchange (tenant) for audit/eDiscovery; retention configurable via Microsoft Purview; users can delete their Copilot history via the My Account portal (q1, q16). Fixed default period: not publicly documented on the retrieved pages. For "Anthropic models with Data Retention" (to be activated separately, Anthropic terms): Anthropic stores inputs/outputs for up to 30 days, in the case of suspected violations up to 2 years, classification scores up to 7 years (q3). DPA (version of 2026-05-22, q18): after expiry or termination of the subscription, customer data remains available for export in a limited-function account for 90 days and is then deleted within a further 90 days. Microsoft Purview (q26): the documentation describes periods only for configured retention policies (after expiry, items are moved to the SubstrateHolds folder, where they stay for at least 1 day; the timer job typically runs every 1–7 days).
Miro AI- FreeHelp Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'.
- Starter / Business (Self-Service)Help Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'.
- Enterpriseas for self-service; in addition, Help Center (Trash overview, Enterprise only): boards in the trash are permanently deleted after a configurable period ('The default period is 90 days', selectable 30, 60 or 180 days); retention policies are available. Trust Center: customer content deleted 30 days after the end of the contract.
Price
- differs by tool
- Microsoft 365 Copilot
- 0Microsoft Copilot (consumer, free, personal Microsoft account)
- several tiersCopilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Copilot Business (Add-on)
- 19.99 USD/mo… (further prices in the details)Microsoft 365 Premium (consumer)
- no additional cost with eligible…Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
- 30 USD/user/mo… (further prices in the details)Microsoft 365 Copilot (premium licence, organisations, add-on)
- Miro AI
- 0 EURFree
- several tiersStarter / Business (Self-Service)
- customEnterprise
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)
0 (free use; consumer pricing page not retrieved)
- Copilot in Microsoft 365 Personal / Family (consumer)
Microsoft 365 Personal: USD 9.99/month or USD 99.99/year; Microsoft 365 Family: USD 12.99/month or USD 129.99/year (US comparison page, q20). Germany (q28, as of 2026-10-18): Microsoft 365 Single EUR 10.00/month or EUR 99.00/year, Microsoft 365 Family EUR 13.00/month or EUR 129.00/year; no indication whether VAT is included.
- Microsoft 365 Premium (consumer)
USD 19.99/month or USD 199.99/year (US comparison page, q20). Germany (q28, as of 2026-10-18): EUR 22.00/month or EUR 219.00/year; no indication whether VAT is included.
- Microsoft 365 Copilot Business (Add-on)
Add-on: USD 18 per user/month with annual payment (promotional price, "Originally starting from $21.00 now starting from $18.00"), USD 25.20 monthly; qualifying plan required. Bundled: Business Standard with Copilot USD 23.50 (annual) / USD 28.20 (monthly); Business Premium with Copilot USD 32.00 / USD 38.40 (q12). Germany (q29, as of 2026-10-18, "prices plus VAT" (translated)): add-on Microsoft 365 Copilot Business EUR 15.60 per user/month with annual billing ("Originally starting from 18,20 € now starting from 15,60 €"), EUR 21.84 with a monthly subscription; bundles with Business Standard or Business Premium EUR 20.36 or EUR 27.73 (annual) and EUR 24.43 or EUR 33.28 (monthly). The page offers the filters "plans with Teams" and "plans without Teams" (translated labels); which filter the bundle prices in the page text belong to cannot be determined from the retrieved text
- Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)
no additional cost with eligible Microsoft 365 plans ("Microsoft Copilot Chat is available at no additional cost for all Microsoft Entra account users with an eligible Microsoft 365 subscription.", q13); eligible plans include Microsoft 365 Business Premium, Business Standard and Business Basic (q24). Cost of the base plan not recorded.
- Microsoft 365 Copilot (premium licence, organisations, add-on)
USD 30 per user/month with annual payment, USD 31.50 with monthly payment; qualifying Microsoft 365 plan required separately (q13). Germany (q30, as of 2026-10-18): EUR 26.00 per user/month with annual billing or EUR 27.30 with monthly payment (annual subscription), "prices plus VAT" (translated)
- Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
no additional cost with eligible Microsoft 365 plans ("Microsoft Copilot Chat is available at no additional cost for all Microsoft Entra account users with an eligible Microsoft 365 subscription.", q13); eligible plans include Microsoft 365 E7, E5, E3, F3, F1, G5, G3, A5, A3, A1 as well as Office 365 E5, E3, E1 Plus, E1, F3, G and A plans (q24). Cost of the base plan not recorded.
Miro AI- Free
€0 (pricing page)
- Starter / Business (Self-Service)
Starter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included.
- Enterprise
Custom (pricing page: 'Custom pricing', from 30 members)
- Microsoft Copilot (consumer, free, personal Microsoft account)
- Microsoft 365 Copilotyesall 7 plans
- Miro AIyesall 3 plans
- Microsoft 365 Copilot
- Microsoft Copilot (consumer, free, personal Microsoft account)
yes
- Copilot in Microsoft 365 Personal / Family (consumer)
yes (Copilot in Microsoft 365 apps for subscribers)
- Microsoft 365 Premium (consumer)
yes (according to the comparison page, Premium includes "Everything in Microsoft 365 Family, plus" further Copilot features, q20; q22 names Premium as a plan "for home" with Copilot in Microsoft 365 apps)
- Microsoft 365 Copilot Business (Add-on)
yes (Copilot add-on for qualifying Business plans)
- Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on)
yes (chat with web data; work data only via upload/selection; basic features in Word/Excel/PowerPoint/OneNote without Priority Access, q6)
- Microsoft 365 Copilot (premium licence, organisations, add-on)
yes (chat with web and work data via Microsoft Graph and Work IQ, Copilot in Word/Excel/PowerPoint/Outlook/Teams, Priority Access, agents)
- Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)
yes (chat with web data; work data only via upload/selection; basic features in Word/Excel/PowerPoint/OneNote without Priority Access, q6)
Miro AI- Free
yes, limited (pricing page: comparison table 'Limited trial', FAQ '10 credits per month'; Help Center 'Miro AI credits': 'Free 25 credits/month'; up to 3 editable boards, unlimited team members; additional credits cannot be purchased on Free ('Free and Education must upgrade first'))
- Starter / Business (Self-Service)
yes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business)
- Enterprise
yes (from 2,500 AI credits per month, scaling with the number of seats and pooled organisation-wide according to the pricing page)
- Microsoft Copilot (consumer, free, personal Microsoft account)
Evidence
- Microsoft 365 Copilot27 sources
- Miro AI12 sources
- Microsoft 365 Copilot
- Data, Privacy, and Security for Microsoft Copilot (Microsoft Learn)Docs, retrieved 18 Oct 2026
- Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat (Microsoft Learn)Docs, retrieved 18 Oct 2026
- Anthropic models in Microsoft Online Services (Microsoft Learn, as of 2026-09-18)Docs, retrieved 18 Oct 2026
- Flex routing (EU and EFTA) (Microsoft Learn)Docs, retrieved 18 Oct 2026
- Copilot in Microsoft 365 apps with Anthropic models (Microsoft Learn)Docs, retrieved 14 Oct 2026
- Microsoft Copilot overview (licence tiers, EUDB, EDP; Microsoft Learn)Docs, retrieved 18 Oct 2026
- Allow external language models for generative responses (Power Platform, Microsoft Learn, as of 2026-10-12)Docs, retrieved 14 Oct 2026
- OpenAI as a subprocessor in Microsoft Online Services (Microsoft Learn)Docs, retrieved 14 Oct 2026
- SpaceXAI as a subprocessor in Microsoft Online Services (Microsoft Learn)Docs, retrieved 14 Oct 2026
- Data, privacy, and security for web search in Microsoft Copilot and Microsoft Copilot Chat (Microsoft Learn)Docs, retrieved 14 Oct 2026
- What is the EU Data Boundary? (Microsoft Learn)Docs, retrieved 14 Oct 2026
- Microsoft Copilot Plans and Pricing (Microsoft)Pricing page, retrieved 18 Oct 2026
- Microsoft 365 Copilot for Enterprise (Microsoft)Pricing page, retrieved 14 Oct 2026
- Privacy FAQ for Microsoft Copilot (Microsoft Support, consumer)Docs, retrieved 14 Oct 2026
- Microsoft Copilot privacy controls (Microsoft Support, consumer)Docs, retrieved 14 Oct 2026
- Privacy and protections (Microsoft Copilot Chat, Microsoft Learn)Docs, retrieved 14 Oct 2026
- Microsoft Products and Services Data Protection Addendum (DPA), version of 2026-05-22 (Word download, evaluated)DPA, retrieved 18 Oct 2026
- Microsoft Privacy Statement (Last Updated: September 2026)Privacy notice, retrieved 18 Oct 2026
- Compare all Microsoft 365 plans (consumer, US)Pricing page, retrieved 14 Oct 2026
- Copilot in Microsoft 365 apps for home: your data and privacy (Microsoft Support)Privacy notice, retrieved 14 Oct 2026
- Microsoft Copilot for individuals: your data, privacy, and responsible AI (Microsoft Support)Privacy notice, retrieved 18 Oct 2026
- Manage Microsoft Copilot Chat (section Eligibility, as of 2026-10-12)Documentation, retrieved 14 Oct 2026
- Learn about retention for Copilot and AI apps (Microsoft Learn, as of 2026-06-25)Documentation, retrieved 18 Oct 2026
- Microsoft Copilot for individuals: your activity history (Microsoft Support, new app version)Privacy notice, retrieved 18 Oct 2026
- Compare Microsoft 365 plans (consumer, Germany)Pricing page, retrieved 18 Oct 2026
- Microsoft Copilot pricing for small and medium-sized businesses (Germany)Pricing page, retrieved 18 Oct 2026
- Microsoft 365 Copilot for enterprises (Germany)Pricing page, retrieved 18 Oct 2026
Miro AI- PricingPricing page, retrieved 18 Oct 2026
- Miro AI Terms (Effective 2024-07-17)Terms and conditions, retrieved 14 Oct 2026
- Privacy Policy (Effective 2025-08-01)Privacy notice, retrieved 14 Oct 2026
- Trust CenterTrust Center, retrieved 18 Oct 2026
- Miro Sub-processors (as of 2026-07-08)Sub-processor list, retrieved 14 Oct 2026
- Customer Data Processing Addendum (Effective 2024-09-17)DPA, retrieved 14 Oct 2026
- AI TrustTrust Center, retrieved 14 Oct 2026
- Miro AI quality improvements (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI Admin security (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI credits (Help Center)Documentation, retrieved 18 Oct 2026
- How to restore a deleted board (Help Center)Documentation, retrieved 18 Oct 2026
- Trash overview (Help Center)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
More comparisons
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Individual pages: Microsoft 365 Copilot, Miro AI. All tools in the category: Office & collaboration.