Office & collaboration

Microsoft 365 Copilot

Microsoft 365 Copilot (incl. Copilot Chat, Copilot Business, consumer Copilot)

Provider: Microsoft · Based in: According to the Microsoft Privacy Statement · Provider website

Plans
7
Sources
30
As of
18 Oct

As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.

Incomplete. 5 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.

At a glance

Hosting
mixed: Microsoft Copilot, Copilot in Microsoft 365 Personal / Family, Microsoft 365 PremiumEU option: Microsoft 365 Copilot Business, Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium, Microsoft 365 Copilot, Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans
Training on inputs
opt-out available: Microsoft Copilotno: Copilot in Microsoft 365 Personal / Family, Microsoft 365 Premium, Microsoft 365 Copilot Business, Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium, Microsoft 365 Copilot, Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans
DPA
not publicly documented: Microsoft Copilot, Copilot in Microsoft 365 Personal / Family, Microsoft 365 Premiumyes: Microsoft 365 Copilot Business, Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium, Microsoft 365 Copilot, Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans
Provider
Microsoft
Based in
According to the Microsoft Privacy Statement (Last Updated: September 2026, q19): Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA; for the EEA, the UK and Switzerland, where Microsoft is controller, Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, is controller alongside Microsoft Corporation. Contracting party for business customers: not named in the retrieved pages.

Values from 7 plans, each listed with the plans it applies to. Details and evidence are in the plan table.

Compare Microsoft 365 Copilot

Compare with another tool

Compared plan by plan with other tools in the category Office & collaboration:

Details per plan

Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.

Compare with another tool

Price and scope

differs by plan
0
yes

Contract and data use

differs by plan
not publicly documented
differs by plan
opt-out available
differs by plan
Conversation activity stored for 18…

Hosting and sharing

differs by plan
mixed
list available

Evidence

differs by plan
5 sources

not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.

Third-country transfers

Microsoft Privacy Statement (September 2026, q19): Microsoft Corporation "complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework"; for other transfers, "standard contractual clauses approved by the European Commission" or adequacy decisions. The EU Data Boundary is a commitment to store and process customer data and personal data for Microsoft 365 services in the EU/EFTA, with "limited circumstances" for transfers outside (q11). For Copilot: Flex Routing (inference in the USA/Canada/Australia, if activated, q4), Anthropic models excluded (q3), web search queries excluded (q2, q10). DPA (version of 2026-05-22, q18), section Data Transfers: transfers out of the EU, EEA, UK and Switzerland are subject to the "2021 Standard Contractual Clauses" (for the UK additionally the IDTA); "Microsoft is certified to the EU-U.S. and Swiss-U.S. Data Privacy Frameworks, the UK Extension to the EU-U.S. Data Privacy Framework". For EU Data Boundary Services, Microsoft stores and processes customer data and personal data in the EU/EFTA "as set forth in the Product Terms". DPF List (retrieved 2026-10-18): Microsoft Corporation (Redmond, WA) active for the EU-U.S. DPF, the Swiss-U.S. DPF and the UK Extension (HR and non-HR data) (q25).

Certifications (as stated by the provider)

According to Microsoft Learn (q1): "Microsoft Copilot provides broad compliance offerings and certifications, including GDPR, ISO 27001, HIPAA, and the ISO 42001 standard for AI management systems"; data protection standard ISO/IEC 27018 named (q1, q2). HIPAA does not apply to web search queries (q2). Certifications for OpenAI-operated models are managed by OpenAI; these models are not FedRAMP High authorised (q8). For external models in Copilot Studio/Power Platform, each model provider manages its own certifications (q7). Audit reports/certificate numbers: not retrieved.

AI Act

Functions: Chat with web and work data, summarising/drafting/analysing in Word, Excel, PowerPoint, Outlook, Teams, OneNote; Researcher; agents (Copilot Studio); model selection with models from Microsoft, OpenAI and Anthropic (q6, q3, q8).

Provider’s statement: Microsoft Trust Center, page "EU AI Act" (q21): "Microsoft is committed to building products and solutions that comply with the EU AI Act and helping our customers use AI compliantly." In addition, Microsoft refers to Responsible AI principles, an Application Card and a Responsible AI FAQ (q6, q17). A Copilot-specific statement on its role under the AI Act was not found.

Classification (for review, not legal advice): For review: customer typically a deployer (Art. 3(4)) of an AI system. Check Art. 50 when publishing AI-generated texts/images (para. 4 deployer; exception in the case of human review/editorial responsibility). Assess agent functions and use in HR/personnel decisions separately (Annex III). Not legal advice.

Current notes 2026

Evidenced facts: (1) Anthropic is a Microsoft sub-processor, also for Copilot Studio and Power Platform; the Product Terms and DPA apply, except for "Anthropic models with Data Retention" (q3). In Copilot Studio, Anthropic models are excluded from the EU Data Boundary; as external model providers for Copilot Studio/Power Platform, q7 (as of 2026-10-12; q7 no longer states a date of 2026-01-07) names OpenAI, Anthropic, Mistral and xAI, xAI models only for US tenants (q7). (2) According to Microsoft Learn, Anthropic models are "currently excluded from the EU Data Boundary" (q3); for customers in the EU/EFTA and the UK, the Anthropic setting is off by default (q3). (3) Since 2026-04-03, the Microsoft 365 admin center has a setting for Anthropic as the default model in Copilot in Microsoft 365 apps for the EU/EFTA/UK (q3); it is on by default for tenants created after 2026-03-25 (q5); the Anthropic "independent processor" toggle was switched off on 2026-05-01 (q5). (4) Flex Routing (EU/EFTA): on by default for eligible tenants created after 2026-03-25 (q4). The date 2026-04-17 stated in the template is not evidenced in the primary sources. (5) OpenAI as sub-processor: list 2026-06-23, available 2026-07-09, activated for eligible commercial customers from 2026-07-24 unless deactivated; OpenAI models are included in the EU Data Boundary, except for in-country processing (q8). (6) SpaceXAI: list 2026-09-10, available to eligible customers from 2026-09-18, Frontier programme only, not EU/EFTA/UK (q9). (7) New licence naming "Copilot Chat (Basic)", "Microsoft 365 Copilot (Basic)", "Microsoft 365 Copilot (Premium)" (q6).

Open points of the review

  • Sub-processors: list only in the Service Trust Portal (a JavaScript application), cannot be evaluated by automated retrieval; number therefore not substantiated (the figure "~150 US subprocessors" from the previous dataset is not substantiated)
  • Date since which Anthropic has been a Microsoft sub-processor: not stated in q3 (as of 2026-09-18), q7 or the Microsoft 365 Copilot release notes
  • Fixed default retention period for prompts/responses without a configured Purview policy: not documented (the DPA only governs deletion after the end of the subscription)
  • Business-specific privacy documentation: no dedicated page found; statements taken from the general Copilot documentation and the Business pricing page (EDP)
  • Consumer plans: Copilot-specific statements on hosting location and sub-processors are missing; only the general privacy statement (Microsoft as controller, storage in the user's region and the USA, among others)

Frequently asked questions

Where does Microsoft 365 Copilot store data?

mixed (plans: Microsoft Copilot (consumer, free, personal Microsoft account), Copilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Premium (consumer)); EU hosting selectable (plans: Microsoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on)). According to the provider, as of 18 Oct 2026.

Is there a DPA for Microsoft 365 Copilot?

not publicly documented in: Microsoft Copilot (consumer, free, personal Microsoft account), Copilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Premium (consumer); yes in: Microsoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on). Based on our research, as of 18 Oct 2026.

Does Microsoft 365 Copilot use inputs for AI training?

opt-out available in: Microsoft Copilot (consumer, free, personal Microsoft account); no in: Copilot in Microsoft 365 Personal / Family (consumer), Microsoft 365 Premium (consumer), Microsoft 365 Copilot Business (Add-on), Copilot Chat with Entra account in Microsoft 365 Business Basic / Standard / Premium (without add-on), Microsoft 365 Copilot (premium licence, organisations, add-on), Copilot Chat with Entra account in Microsoft 365 / Office 365 E, F, G and A plans (without add-on). According to the provider, as of 18 Oct 2026.

Where is the provider based?

According to the Microsoft Privacy Statement: Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA; for the EEA, the UK and Switzerland, where Microsoft is controller, Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland, is controller alongside Microsoft Corporation. Contracting party for business customers: not named in the retrieved pages. According to the provider, as of 18 Oct 2026.

All sources

  1. 01Data, Privacy, and Security for Microsoft Copilot (Microsoft Learn)Docs · retrieved 18 Oct 2026
  2. 02Enterprise data protection in Microsoft Copilot and Microsoft Copilot Chat (Microsoft Learn)Docs · retrieved 18 Oct 2026
  3. 03Anthropic models in Microsoft Online Services (Microsoft Learn, as of 2026-09-18)Docs · retrieved 18 Oct 2026
  4. 04Flex routing (EU and EFTA) (Microsoft Learn)Docs · retrieved 18 Oct 2026
  5. 05Copilot in Microsoft 365 apps with Anthropic models (Microsoft Learn)Docs · retrieved 14 Oct 2026
  6. 06Microsoft Copilot overview (licence tiers, EUDB, EDP; Microsoft Learn)Docs · retrieved 18 Oct 2026
  7. 07Allow external language models for generative responses (Power Platform, Microsoft Learn, as of 2026-10-12)Docs · retrieved 14 Oct 2026
  8. 08OpenAI as a subprocessor in Microsoft Online Services (Microsoft Learn)Docs · retrieved 14 Oct 2026
  9. 09SpaceXAI as a subprocessor in Microsoft Online Services (Microsoft Learn)Docs · retrieved 14 Oct 2026
  10. 10Data, privacy, and security for web search in Microsoft Copilot and Microsoft Copilot Chat (Microsoft Learn)Docs · retrieved 14 Oct 2026
  11. 11What is the EU Data Boundary? (Microsoft Learn)Docs · retrieved 14 Oct 2026
  12. 12Microsoft Copilot Plans and Pricing (Microsoft)Pricing page · retrieved 18 Oct 2026
  13. 13Microsoft 365 Copilot for Enterprise (Microsoft)Pricing page · retrieved 14 Oct 2026
  14. 14Privacy FAQ for Microsoft Copilot (Microsoft Support, consumer)Docs · retrieved 14 Oct 2026
  15. 15Microsoft Copilot privacy controls (Microsoft Support, consumer)Docs · retrieved 14 Oct 2026
  16. 16Privacy and protections (Microsoft Copilot Chat, Microsoft Learn)Docs · retrieved 14 Oct 2026
  17. 17Application card: Microsoft Copilot (for organizations) (Microsoft Learn)Docs · retrieved 14 Oct 2026
  18. 18Microsoft Products and Services Data Protection Addendum (DPA), version of 2026-05-22 (Word download, evaluated)DPA · retrieved 18 Oct 2026
  19. 19Microsoft Privacy Statement (Last Updated: September 2026)Privacy notice · retrieved 18 Oct 2026
  20. 20Compare all Microsoft 365 plans (consumer, US)Pricing page · retrieved 14 Oct 2026
  21. 21Microsoft Trust Center: EU AI ActTrust Center · retrieved 14 Oct 2026
  22. 22Copilot in Microsoft 365 apps for home: your data and privacy (Microsoft Support)Privacy notice · retrieved 14 Oct 2026
  23. 23Microsoft Copilot for individuals: your data, privacy, and responsible AI (Microsoft Support)Privacy notice · retrieved 18 Oct 2026
  24. 24Manage Microsoft Copilot Chat (section Eligibility, as of 2026-10-12)Documentation · retrieved 14 Oct 2026
  25. 25Data Privacy Framework List – Microsoft CorporationOfficial register · retrieved 18 Oct 2026
  26. 26Learn about retention for Copilot and AI apps (Microsoft Learn, as of 2026-06-25)Documentation · retrieved 18 Oct 2026
  27. 27Microsoft Copilot for individuals: your activity history (Microsoft Support, new app version)Privacy notice · retrieved 18 Oct 2026
  28. 28Compare Microsoft 365 plans (consumer, Germany)Pricing page · retrieved 18 Oct 2026
  29. 29Microsoft Copilot pricing for small and medium-sized businesses (Germany)Pricing page · retrieved 18 Oct 2026
  30. 30Microsoft 365 Copilot for enterprises (Germany)Pricing page · retrieved 18 Oct 2026

More tools in Office & collaboration with an EU hosting option (in at least one plan)

  • Asana AI · Based in: Asana, Inc., 633 Folsom Street, Suite 100, San Francisco, CA 94107-3600, USA
  • Atlassian Rovo · Based in: Atlassian Pty Ltd
  • ClickUp Brain · Based in: Mango Technologies, Inc. DBA ClickUp, 350 Tenth Ave, 5th floor, San Diego, CA 92101, USA
  • Miro AI · Based in: RealtimeBoard, Inc. dba Miro, 315 Montgomery St Suite 900, San Francisco, CA 94104, USA

All tools in Office & collaboration · Tools with an EU hosting option

Further reading

All tools in the category: Office & collaboration. Microsoft 365 Copilot has at least one plan with an EU hosting option; see also AI tools with an EU hosting option. Figures across all tools: Data report.