Miro AI vs. Slack AI: data protection per plan
Miro AI (3 plans) and Slack AI (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Miro AI | Slack AI |
|---|---|---|
| Provider based in | RealtimeBoard, Inc. dba Miro, 315 Montgomery St Suite 900, San Francisco, CA 94104, USA | San Francisco, CA, USA |
| Plans recorded | 3 | 4 |
| Hosting | EU option: all 3 plans | US only: Free, Promixed: Business+, Enterprise+ |
| Training on inputs | opt-out available: Free, Starter / Businessno: Enterprise | no: all 4 plans |
| DPA | yes: all 3 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Miro AI Starter / Business vs. Slack AI Pro
| Feature | Miro AIStarter / Business (Self-Service) | Slack AIPro |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down) Provider’s DPA | yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email) Provider’s DPA |
| differs by plan | opt-out available | no |
| Details: Training on inputs | Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.' | Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs." |
| differs by plan | EU option | US only |
| Details: Data residency | Pricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.' | No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“). |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Help Center: deleted boards can be… | Summaries and search answers ephemeral |
| Details: Data retention | Help Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'. | Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings. |
| differs by plan | several tiers | 8.25 EUR/user/mo… (further prices in the details) |
| Details: Price | Starter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included. | EUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months) |
| yes | yes | |
| Details: AI features included | yes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business) | yes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial) |
| 11 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Miro AI Starter / Businessyes
- Slack AI Proyes
- Miro AI Starter / Business
yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)
Provider’s DPASlack AI Proyes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA
Training
- differs by plan
- Miro AI Starter / Businessopt-out available
- Slack AI Prono
- Miro AI Starter / Business
Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.'
Slack AI ProDocumentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
Hosting
- differs by plan
- Miro AI Starter / BusinessEU option
- Slack AI ProUS only
- Miro AI Starter / Business
Pricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
Slack AI ProNo choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
Sub-processors
- Miro AI Starter / Businesslist available
- Slack AI Prolist available
- Miro AI Starter / Business
- Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
- Anthropic (AI, USA)
- Google LLC (data discovery, AI; USA)
- Microsoft (accessibility/OCR, AI; USA)
- OpenAI (AI, USA)
- ElevenLabs (live captions, transcripts; USA)
- Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)
Slack AI Pro- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
Retention
- differs by plan
- Miro AI Starter / BusinessHelp Center: deleted boards can be…
- Slack AI ProSummaries and search answers ephemeral
- Miro AI Starter / BusinessHelp Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'.Slack AI ProSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
Price
- differs by plan
- Miro AI Starter / Businessseveral tiers
- Slack AI Pro8.25 EUR/user/mo… (further prices in the details)
- Miro AI Starter / Business
Starter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included.
Slack AI ProEUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months)
- Miro AI Starter / Businessyes
- Slack AI Proyes
- Miro AI Starter / Business
yes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business)
Slack AI Proyes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial)
Evidence
- Miro AI Starter / Business11 sources
- Slack AI Pro10 sources
- Miro AI Starter / Business
- PricingPricing page, retrieved 18 Oct 2026
- Miro AI Terms (Effective 2024-07-17)Terms and conditions, retrieved 14 Oct 2026
- Privacy Policy (Effective 2025-08-01)Privacy notice, retrieved 14 Oct 2026
- Trust CenterTrust Center, retrieved 18 Oct 2026
- Miro Sub-processors (as of 2026-07-08)Sub-processor list, retrieved 14 Oct 2026
- Customer Data Processing Addendum (Effective 2024-09-17)DPA, retrieved 14 Oct 2026
- Miro AI quality improvements (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI Admin security (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI credits (Help Center)Documentation, retrieved 18 Oct 2026
- How to restore a deleted board (Help Center)Documentation, retrieved 18 Oct 2026
- Trash overview (Help Center)Documentation, retrieved 18 Oct 2026
Slack AI Pro- Security for AI features in SlackDocumentation, retrieved 18 Oct 2026
- Guide to AI features in SlackDocumentation, retrieved 18 Oct 2026
- Slack PricingPricing page, retrieved 18 Oct 2026
- Updates to feature availability and pricing for Slack plansDocumentation, retrieved 14 Oct 2026
- Slack Privacy Policy (Effective 2023-07-05)Privacy notice, retrieved 18 Oct 2026
- Salesforce Infrastructure and Sub-processors (Published 2026-10-02), section SlackSub-processor list, retrieved 14 Oct 2026
- Slack Help Center: Data residency for SlackHelp article, retrieved 18 Oct 2026
- Salesforce Data Processing Addendum (Revision August 2026), linked from the Slack DPA pageDPA, retrieved 18 Oct 2026
- Slack artificial intelligence, machine learning, and data usageDocumentation, retrieved 18 Oct 2026
- Slack AI PrinciplesDocumentation, retrieved 18 Oct 2026
| Feature | Miro AI | Slack AI |
|---|---|---|
| yesall 3 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool |
| noall 4 plans |
| Details: Training on inputs |
|
|
| differs by tool | EU optionall 3 plans |
|
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool |
| Summaries and search answers ephemeralall 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| differs by tool | yesall 3 plans |
|
| Details: AI features included |
|
|
| 12 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Miro AIyesall 3 plans
- Slack AIyesall 4 plans
- Miro AI
- Free
yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)
Provider’s DPA - Starter / Business (Self-Service)
yes (Customer Data Processing Addendum, Effective 2024-09-17; applies in conjunction with the Master Cloud Agreement or Terms of Service, applicability per plan not broken down)
Provider’s DPA - Enterprise
yes (Customer Data Processing Addendum, Effective 2024-09-17; Enterprise Master Cloud Agreement)
Provider’s DPA
Slack AI- Free
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Pro
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Business+
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA - Enterprise+
yes (the Slack DPA page links, as "Data Processing Addendum Form", to the Salesforce Data Processing Addendum, Revision August 2026, pre-signed among others for Slack Technologies, LLC and Slack Technologies Limited; the customer signs it and sends it to Salesforce by email)
Provider’s DPA
- Free
Training
- differs by tool
- Miro AI
- opt-out availableFree, Starter / Business (Self-Service)
- noEnterprise
- Slack AInoall 4 plans
- Miro AI
- Free
Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center (Miro AI quality improvements): 'Only interaction data from users in the Free Plan are used to improve Miro AI'; objection by the Company Admin under Admin Console > Security > Miro AI, toggle 'Use data for Miro AI improvements'; the data are pseudonymised and 'Miro doesn't use AI interactions to train or fine-tune models.' Pricing page (FAQ): 'No, your data is not used to train Miro AI models.'
- Starter / Business (Self-Service)
Miro AI Terms (Effective 2024-07-17): outside Enterprise plans (Free, Starter, Business), if Miro wishes to use input and output to improve the AI features, including training or fine-tuning, it provides 'reasonable means to object'. Help Center: only Free plan interaction data are used for AI improvements ('Only interaction data from users in the Free Plan are used to improve Miro AI'); 'Miro doesn't use customer data for training or refining models'; should Miro introduce this in future, 'Miro will offer self-serve customers the ability to opt-out'. Trust Center: 'only opted-in, non-enterprise user data may be used for AI improvement.'
- Enterprise
Miro AI Terms: for Enterprise plans (Master Cloud Agreement), Miro obtains consent before using input/output for training or fine-tuning; consent can be withdrawn at any time. Help Center: 'Enterprise customers will be opt-out by default and need to explicitly opt in.' Trust Center: customer data are excluded from training.
Slack AI- Free
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Pro
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Business+
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Enterprise+
Documentation does not differentiate by plan: "Customer data is never used to train third-party LLMs." and "Your Customer Data (like messages and files) is never used to train any LLMs."
- Free
Hosting
- differs by tool
- Miro AIEU optionall 3 plans
- Slack AI
- US onlyFree, Pro
- mixedBusiness+, Enterprise+
- Miro AI
- Free
Pricing page, comparison table: 'EU data residency' 'Included' for Free (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
- Starter / Business (Self-Service)
Pricing page, comparison table: 'EU data residency' 'Included' for Starter and Business (tooltip: 'All customer data is hosted in the EU by default'); US, AU and JA data residency only in Enterprise. Trust Center: AWS as infrastructure located in the USA, data residency available for AUS, EU, US, Japan. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
- Enterprise
Pricing page: data residency in the EU, USA, Australia or Japan for Enterprise; for existing customers, migration fees apply when switching from EU to US/AU/JA. AI Trust page: 'Choose where data is stored with data residency in the EU, US, Australia or Japan'; AWS data centres. Note in the sub-processor list: the storage location may be limited to certain jurisdictions if a customer chooses data residency. Help Center (Miro AI Admin security): 'your interactions with Miro AI may be processed outside your selected region, depending on model availability in-region.'
Slack AI- Free
No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
- Pro
No choice of data region in Free/Pro: „If you’re using the free version of Slack or the Pro plan, you’ll need to upgrade to the Business+ plan first.“ According to Slack, data residency is only available in Business+ and Enterprise; without it, data is located in the USA („Existing user data will continue to reside in the United States“).
- Business+
Customers can choose a data region (Salesforce sub-processor documentation, Slack section, as of 2026-10-02: AWS incl. Germany, France, Sweden, Switzerland, UK); backups: Germany<->France, Sweden and Switzerland -> Germany; certain customer data may be stored outside the region; edge servers worldwide. Microsoft Azure with location USA is listed as generative AI provider for Slack. Slack help: third-party LLMs "hosted within our secure cloud infrastructure", data does not leave Slack-controlled infrastructure.
- Enterprise+
Customers can choose a data region (Salesforce sub-processor documentation, Slack section, as of 2026-10-02: AWS incl. Germany, France, Sweden, Switzerland, UK); backups: Germany<->France, Sweden and Switzerland -> Germany; certain customer data may be stored outside the region; edge servers worldwide. Microsoft Azure with location USA is listed as generative AI provider for Slack. Slack help: third-party LLMs "hosted within our secure cloud infrastructure", data does not leave Slack-controlled infrastructure.
- Free
Sub-processors
- Miro AIlist availableall 3 plans
- Slack AIlist availableall 4 plans
- Miro AI
- Free
- Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
- Anthropic (AI, USA)
- Google LLC (data discovery, AI; USA)
- Microsoft (accessibility/OCR, AI; USA)
- OpenAI (AI, USA)
- ElevenLabs (live captions, transcripts; USA)
- Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)
- Starter / Business (Self-Service)
- Amazon Web Services (infrastructure, USA; data residency AUS/EU/US/Japan)
- Anthropic (AI, USA)
- Google LLC (data discovery, AI; USA)
- Microsoft (accessibility/OCR, AI; USA)
- OpenAI (AI, USA)
- ElevenLabs (live captions, transcripts; USA)
- Braze, Gainsight, Intercom, PartnerHero, Skilljar, Zendesk (USA)
- Enterprise
- as for self-service (list dated 2026-07-08; AI model providers include Amazon, Anthropic via AWS Bedrock/directly, OpenAI via Azure OpenAI/directly, Stability AI via AWS Bedrock)
Slack AI- Free
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Pro
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Business+
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Enterprise+
- Amazon Web Services, Inc. (hosting incl. Slack AI, selectable data region incl. Germany, France, Sweden, Switzerland, UK; Amazon Chime for huddles; Amazon Transcribe for huddle/clip transcripts; CloudFront CDN)
- Microsoft Corporation (Microsoft Azure; "Provider of generative artificial intelligence services", location USA)
- SuSea, Inc. (dba You.com; web search for Slackbot, only if enabled by the customer; USA)
- Google LLC (hosting of email notifications; in the PDF layout a further line "Provider of generative artificial intelligence services" appears next to it, attribution unclear)
- Zendesk, Inc. (support tools; USA)
- Free
Retention
- differs by tool
- Miro AI
- Help Center: deleted boards can be…Free, Starter / Business (Self-Service)
- as for self-serviceEnterprise
- Slack AISummaries and search answers ephemeralall 4 plans
- Miro AI
- FreeHelp Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'.
- Starter / Business (Self-Service)Help Center: deleted boards can be restored 'within 90 days' (all plans; trash only in paid and Education plans). AI inputs: 'Data isn't retained and isn't used to train AI models' (Miro AI Admin security). Trust Center: 'Customer content is purged 30 days after contract termination.'; system and security logs for at least one year. Customer DPA: deletion or return after the end of the contract in accordance with 'then-current data deletion timelines and policies'.
- Enterpriseas for self-service; in addition, Help Center (Trash overview, Enterprise only): boards in the trash are permanently deleted after a configurable period ('The default period is 90 days', selectable 30, 60 or 180 days); retention policies are available. Trust Center: customer content deleted 30 days after the end of the contract.
Slack AI- FreeSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- ProSummaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- Business+Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
- Enterprise+Summaries and search answers ephemeral (not stored); recaps stored for 90 days; LLMs "do not retain information once the request has been processed"; AI content saved in conversations/canvases follows the organisation's retention settings.
Price
- differs by tool
- Miro AI
- 0 EURFree
- several tiersStarter / Business (Self-Service)
- customEnterprise
- Slack AI
- 0 EURFree
- 8.25 EUR/user/mo… (further prices in the details)Pro
- 18 EUR/user/mo… (further prices in the details)Business+
- 45 EUR/user/moEnterprise+
- Miro AI
- Free
€0 (pricing page)
- Starter / Business (Self-Service)
Starter €10 per member per month with monthly billing or €8 with annual payment ('€8/month per member, billed yearly'); Business €25 or €20 per member per month (with SSO); 'Yearly (save 20%)'. Pricing page in EUR (currency selector 'Prices in'); no statement as to whether VAT is included.
- Enterprise
Custom (pricing page: 'Custom pricing', from 30 members)
Slack AI- Free
EUR 0 ("free forever", as of 2026-10-14)
- Pro
EUR 8.25 per user/month with monthly payment or EUR 6.75 with annual payment (as of 2026-10-14, pricing page additionally names a 50 % discount for 3 months)
- Business+
EUR 18 per user/month with monthly payment or EUR 15 with annual payment (as of 2026-10-14)
- Enterprise+
EUR 45 per user/month with annual payment (as of 2026-10-14; contact sales)
- Free
- differs by tool
- Miro AIyesall 3 plans
- Slack AI
- limitedFree
- yesPro, Business+, Enterprise+
- Miro AI
- Free
yes, limited (pricing page: comparison table 'Limited trial', FAQ '10 credits per month'; Help Center 'Miro AI credits': 'Free 25 credits/month'; up to 3 editable boards, unlimited team members; additional credits cannot be purchased on Free ('Free and Education must upgrade first'))
- Starter / Business (Self-Service)
yes (AI credits: Starter 25 and Business 50 per member per month; custom AI workflows and agents 'Limited trial' on Starter, included on Business; according to the Help Center, additional credit packages (e.g. 100 or 200 credits) can be purchased for Starter and Business)
- Enterprise
yes (from 2,500 AI credits per month, scaling with the number of seats and pooled organisation-wide according to the pricing page)
Slack AI- Free
limited (pricing page 2026-10-18: all AI features greyed out in the Free column and not included for Free in the comparison table; help article table without a Free column, footnote: "Slackbot may be available to preview in a limited capacity for workspaces on the free and Pro plans.")
- Pro
yes (limited: summaries, huddle notes, automatic search filters; Slackbot only as a limited preview/trial)
- Business+
yes (including search answers, recaps, file summaries, translations, workflow automation, canvas generation, Slackbot)
- Enterprise+
yes (all AI features incl. Enterprise Search)
- Free
Evidence
- Miro AI12 sources
- Slack AI10 sources
- Miro AI
- PricingPricing page, retrieved 18 Oct 2026
- Miro AI Terms (Effective 2024-07-17)Terms and conditions, retrieved 14 Oct 2026
- Privacy Policy (Effective 2025-08-01)Privacy notice, retrieved 14 Oct 2026
- Trust CenterTrust Center, retrieved 18 Oct 2026
- Miro Sub-processors (as of 2026-07-08)Sub-processor list, retrieved 14 Oct 2026
- Customer Data Processing Addendum (Effective 2024-09-17)DPA, retrieved 14 Oct 2026
- AI TrustTrust Center, retrieved 14 Oct 2026
- Miro AI quality improvements (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI Admin security (Help Center)Documentation, retrieved 18 Oct 2026
- Miro AI credits (Help Center)Documentation, retrieved 18 Oct 2026
- How to restore a deleted board (Help Center)Documentation, retrieved 18 Oct 2026
- Trash overview (Help Center)Documentation, retrieved 18 Oct 2026
Slack AI- Security for AI features in SlackDocumentation, retrieved 18 Oct 2026
- Guide to AI features in SlackDocumentation, retrieved 18 Oct 2026
- Slack PricingPricing page, retrieved 18 Oct 2026
- Updates to feature availability and pricing for Slack plansDocumentation, retrieved 14 Oct 2026
- Slack Privacy Policy (Effective 2023-07-05)Privacy notice, retrieved 18 Oct 2026
- Salesforce Infrastructure and Sub-processors (Published 2026-10-02), section SlackSub-processor list, retrieved 14 Oct 2026
- Slack Help Center: Data residency for SlackHelp article, retrieved 18 Oct 2026
- Salesforce Data Processing Addendum (Revision August 2026), linked from the Slack DPA pageDPA, retrieved 18 Oct 2026
- Slack artificial intelligence, machine learning, and data usageDocumentation, retrieved 18 Oct 2026
- Slack AI PrinciplesDocumentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Miro AI, Slack AI. All tools in the category: Office & collaboration.