Microsoft Teams Premium vs. Otter.ai: data protection per plan

yes (according to Microsoft Learn, Teams Premium is subject to the 'Universal Terms for Online Services'; data processing and security are governed by the Microsoft Products and Services Data Protection Addendum, current edition May 2026)

yes (automatically)

yes (automatically)

yes (automatically)

yes (automatically)

Microsoft Learn on intelligent recap: 'Customer data isn't logged or used for any AI model training or testing.' AI notes and tasks use a GPT model via the Azure OpenAI Service, which Microsoft runs internally within the Microsoft 365 compliance boundaries; 'Customer data isn't shared with non-Microsoft parties, including with Open AI.'

Privacy policy (purpose 'Improve and monitor the Services'): 'training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)'. Privacy & Security page: 'Otter uses a proprietary method to de-identify user data before training our models'. The privacy policy and Privacy & Security do not mention an opt-out switch. In these passages the documentation does not differentiate by plan. Privacy & Security additionally states that imported customer data 'will not be used to create, train, or improve our machine learning or artificial intelligence models' (refers to imported data, not to recordings/transcripts). Terms 18.4 permits the use of aggregated/de-identified data 'for machine learning and training'. Help Center 'Provide feedback to Otter' (q9, updated 2026-09-16): under Account Settings > Meetings > 'Feedback and Training' / 'Help improve Otter', the user chooses whether Otter and its third-party providers may 'access your conversations for training and product improvement, including through human review' ('Allow sharing' or 'Don't allow sharing'; can be changed at any time; as long as nothing has been chosen, the setting shows 'Select an option'). Whether this setting also covers the training on de-identified recordings and transcripts described in the privacy policy is not documented. AI Chat FAQ: 'Our 3rd-party AI service providers do not train on user data or use it for training.'

See Basic; the privacy policy does not differentiate for Pro. According to the sub-processor list, subcontractors (Anthropic, OpenAI) may not use customer data to train their own models.

Privacy policy: under an Otter Business/Enterprise contract, Otter processes data 'on behalf of and at the instructions of that customer' (customer is the controller). The exclusion from training in the Help Center is expressly documented only for Enterprise workspaces; no plan-specific statement was found for Business. Terms 18.4: Otter may use 'aggregated and/or deidentified data derived from Data' for purposes including machine learning and training. The account-level setting 'Help improve Otter' (Help Center 'Provide feedback to Otter', q9) is described without reference to a plan; a Business-specific statement on training is missing.

Help Center 'Enterprise Admin Controls Overview' (updated 2026-07-17): 'By default, Enterprise workspaces are opted out of AI model training.' Recordings, transcripts and notes are processed only for features within the workspace; opt-in to training only via the Otter Account Manager. Pricing page lists 'Enterprise-grade security & controls', SSO and SCIM (each from a 100-user licence), Domain Capture, HIPAA (add-on).

Teams data resides in the geographic region of the Microsoft 365 organisation; intelligent recap follows the data residency commitments and is multi-geo capable (q3, q4). Data residency in Germany, France, Italy, Poland and Sweden, among others, for new tenants only; existing tenants from Germany and France remain in the EMEA region (q4). EU Data Boundary: Microsoft stores and processes customer data for Microsoft 365 services in the EU/EFTA, subject to 'limited circumstances' (q6).

Sub-processor list: AWS as 'Cloud service provider and customer data storage platform', country United States; all other entries also US, one additionally Philippines/Honduras (support). Privacy & Security page: storage on AWS S3 with AES-256. EU option not documented.

See Basic.

See Basic.

See Basic; no EU option documented.

• For intelligent recap, according to Microsoft Learn, no sharing with parties outside Microsoft, including OpenAI (GPT model run internally via the Azure OpenAI Service)
• Full sub-processor list for Microsoft Online Services: offered in the Service Trust Portal as the PDF 'Microsoft General - Online Services Subprocessors List (2026-09-10)'; content not evaluated

• Amazon Web Services (storage)
• Google Cloud Platform
• Crusoe
• Anthropic (AI)
• OpenAI (evaluation)
• Zendesk
• Intercom
• Stripe
• Zuora
• Slack
• OneSignal
• Workato
• WorkOS
• Crescendo (US/Philippines/Honduras)
• Research Transcriptions (data annotation)
• PlanHat
• On24

• see Basic

• see Basic

• see Basic

Germany: 8.70 EUR per user/month billed annually, excl. VAT; US: 10.00 USD per user/month, paid yearly; annual subscription with automatic renewal; one-month free trial (then automatic conversion into a 12-month subscription); a Teams licence and a Microsoft 365/Office 365 subscription are additionally required

Free; 300 minutes/month (shared allowance), 30 min per conversation, 3 file imports in total (prices in USD, as of 2026-10-14)

List price USD 16.99/user/month with monthly payment or USD 8.33/user/month with annual payment; according to the pricing page, the USD 8.49 / 4.17 shown with an asterisk apply only with a credit card issued in India. 1,200 minutes/month, up to 90 min per meeting (as of 2026-10-14)

USD 30/user/month with monthly payment (promotion USD 24, 20% discount for 3 months), USD 19.99/user/month with annual payment; unlimited meetings, up to 4 hours/meeting; number of imported audio/video files 'Unlimited', but transcription of imported files limited to '6,000 minutes per user' per month (comparison table; prices in USD, as of 2026-10-18)

Price on request (demo required; as of 2026-10-14)

yes (intelligent recap with AI-generated notes and tasks, chapters, speaker and personal timeline markers; live translation of captions (40 languages) and transcripts; advanced meeting protection such as watermarking and end-to-end encryption)

yes

yes

yes

yes