Granola vs. Otter.ai: data protection per plan
Granola (3 plans) and Otter.ai (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Granola | Otter.ai |
|---|---|---|
| Provider based in | Granola, Inc., 1151 Walker Rd Ste 417, Dover DE 19904, USA | Delaware corporation, registered address 800 W El Camino Real, Suite 170, Mountain View, CA 94040, USA |
| Plans recorded | 3 | 4 |
| Hosting | US only: all 3 plans | US only: all 4 plans |
| Training on inputs | opt-out available: Basic, Businessno: Enterprise | yes: Basic, Pronot documented: Businessno: Enterprise |
| DPA | yes: all 3 plans | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Granola Business vs. Otter.ai Business
| Feature | GranolaBusiness | Otter.aiBusiness |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum) Provider’s DPA | yes (automatically) Provider’s DPA |
| differs by plan | opt-out available | not publicly documented |
| Details: Training on inputs | Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed. | Privacy policy: under an Otter Business/Enterprise contract, Otter processes data 'on behalf of and at the instructions of that customer' (customer is the controller). The exclusion from training in the Help Center is expressly documented only for Enterprise workspaces; no plan-specific statement was found for Business. Terms 18.4: Otter may use 'aggregated and/or deidentified data derived from Data' for purposes including machine learning and training. The account-level setting 'Help improve Otter' (Help Center 'Provide feedback to Otter', q9) is described without reference to a plan; a Business-specific statement on training is missing. |
| US only | US only | |
| Details: Data residency | Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan. | See Basic. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Privacy Policy: recordings are captured… | See Basic |
| Details: Data retention | Privacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: unlimited meeting history; transcript retention and auto-deletion configurable per user. | See Basic. |
| differs by plan | 14 USD/user/mo | 30 USD/user/mo… (further prices in the details) |
| Details: Price | 14 USD per user/month (billing interval and net/gross indication not stated; 'Great for individuals or small teams') | USD 30/user/month with monthly payment (promotion USD 24, 20% discount for 3 months), USD 19.99/user/month with annual payment; unlimited meetings, up to 4 hours/meeting; number of imported audio/video files 'Unlimited', but transcription of imported files limited to '6,000 minutes per user' per month (comparison table; prices in USD, as of 2026-10-18) |
| yes | yes | |
| Details: AI features included | yes (as Basic plus unlimited meeting notes and history, advanced AI models with model selection, integrations including Notion, HubSpot, Zapier, MCP, API access, centralised billing and user management) | yes |
| 6 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Granola Businessyes
- Otter.ai Businessyes
- Granola Business
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA
Training
- differs by plan
- Granola Businessopt-out available
- Otter.ai Businessnot publicly documented
- Granola Business
Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed.
Otter.ai BusinessPrivacy policy: under an Otter Business/Enterprise contract, Otter processes data 'on behalf of and at the instructions of that customer' (customer is the controller). The exclusion from training in the Help Center is expressly documented only for Enterprise workspaces; no plan-specific statement was found for Business. Terms 18.4: Otter may use 'aggregated and/or deidentified data derived from Data' for purposes including machine learning and training. The account-level setting 'Help improve Otter' (Help Center 'Provide feedback to Otter', q9) is described without reference to a plan; a Business-specific statement on training is missing.
Hosting
- Granola BusinessUS only
- Otter.ai BusinessUS only
- Granola Business
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
Otter.ai BusinessSee Basic.
Sub-processors
- Granola Businesslist available
- Otter.ai Businesslist available
- Granola Business
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
Retention
- differs by plan
- Granola BusinessPrivacy Policy: recordings are captured…
- Otter.ai BusinessSee Basic
- Granola BusinessPrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: unlimited meeting history; transcript retention and auto-deletion configurable per user.Otter.ai BusinessSee Basic.
Price
- differs by plan
- Granola Business14 USD/user/mo
- Otter.ai Business30 USD/user/mo… (further prices in the details)
- Granola Business
14 USD per user/month (billing interval and net/gross indication not stated; 'Great for individuals or small teams')
Otter.ai BusinessUSD 30/user/month with monthly payment (promotion USD 24, 20% discount for 3 months), USD 19.99/user/month with annual payment; unlimited meetings, up to 4 hours/meeting; number of imported audio/video files 'Unlimited', but transcription of imported files limited to '6,000 minutes per user' per month (comparison table; prices in USD, as of 2026-10-18)
- Granola Businessyes
- Otter.ai Businessyes
- Granola Business
yes (as Basic plus unlimited meeting notes and history, advanced AI models with model selection, integrations including Notion, HubSpot, Zapier, MCP, API access, centralised billing and user management)
Otter.ai Businessyes
Evidence
- Granola Business6 sources
- Otter.ai Business7 sources
- Granola Business
- Pricing plans | GranolaPricing page, retrieved 18 Oct 2026
- Security at GranolaSecurity page, retrieved 18 Oct 2026
- Privacy Policy (Effective from 8th September 2026)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (Last updated: July 17, 2026)DPA, retrieved 18 Oct 2026
- Granola Platform Terms (Last updated: 19th December 2025, PDF)Terms of service, retrieved 18 Oct 2026
- Granola Trust Center: Subprocessors (16 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
Otter.ai Business- Privacy Policy (effective 2026-06-16)Privacy notice, retrieved 18 Oct 2026
- Terms of Service incl. DPA (effective 2025-09-19)Terms and conditions, retrieved 14 Oct 2026
- Privacy & SecurityTrust Center, retrieved 18 Oct 2026
- PricingPricing page, retrieved 18 Oct 2026
- Subprocessors (effective 2026-03-31)Sub-processor list, retrieved 14 Oct 2026
- Otter AI Chat FAQs (Help Center, updated 2026-10-18)Documentation, retrieved 18 Oct 2026
- Provide feedback to Otter (Help Center, updated 2026-09-16)Documentation, retrieved 19 Oct 2026
| Feature | Granola | Otter.ai |
|---|---|---|
| yesall 3 plans | yesall 4 plans | |
| Details: DPA available |
|
|
| differs by tool |
|
|
| Details: Training on inputs |
|
|
| US onlyall 3 plans | US onlyall 4 plans | |
| Details: Data residency |
|
|
| list availableall 3 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool | Privacy Policy: recordings are captured…all 3 plans |
|
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 3 plans | yesall 4 plans | |
| Details: AI features included |
|
|
| 7 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Granolayesall 3 plans
- Otter.aiyesall 4 plans
- Granola
- Basic
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA - Business
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA - Enterprise
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA
Otter.ai- Basic (Free)
yes (automatically)
Provider’s DPA - Pro
yes (automatically)
Provider’s DPA - Business
yes (automatically)
Provider’s DPA - Enterprise
yes (automatically)
Provider’s DPA
- Basic
Training
- differs by tool
- Granola
- opt-out availableBasic, Business
- noEnterprise
- Otter.ai
- yesBasic (Free), Pro
- not publicly documentedBusiness
- noEnterprise
- Granola
- Basic
Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed.
- Business
Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed.
- Enterprise
Privacy Policy: Enterprise workspaces have admin-enforced settings and are 'opted-out by default' from training; according to the Privacy Policy, Enterprise users 'may opt-in'. Pricing page: model training opt-out 'Workspace-wide'. Enterprise page: 'Your conversation data is never used to train shared AI models.' Third parties such as OpenAI or Anthropic may not use data for training.
Otter.ai- Basic (Free)
Privacy policy (purpose 'Improve and monitor the Services'): 'training our proprietary AI technology on de-identified audio recordings and on transcriptions (which may contain Personal Information)'. Privacy & Security page: 'Otter uses a proprietary method to de-identify user data before training our models'. The privacy policy and Privacy & Security do not mention an opt-out switch. In these passages the documentation does not differentiate by plan. Privacy & Security additionally states that imported customer data 'will not be used to create, train, or improve our machine learning or artificial intelligence models' (refers to imported data, not to recordings/transcripts). Terms 18.4 permits the use of aggregated/de-identified data 'for machine learning and training'. Help Center 'Provide feedback to Otter' (q9, updated 2026-09-16): under Account Settings > Meetings > 'Feedback and Training' / 'Help improve Otter', the user chooses whether Otter and its third-party providers may 'access your conversations for training and product improvement, including through human review' ('Allow sharing' or 'Don't allow sharing'; can be changed at any time; as long as nothing has been chosen, the setting shows 'Select an option'). Whether this setting also covers the training on de-identified recordings and transcripts described in the privacy policy is not documented. AI Chat FAQ: 'Our 3rd-party AI service providers do not train on user data or use it for training.'
- Pro
See Basic; the privacy policy does not differentiate for Pro. According to the sub-processor list, subcontractors (Anthropic, OpenAI) may not use customer data to train their own models.
- Business
Privacy policy: under an Otter Business/Enterprise contract, Otter processes data 'on behalf of and at the instructions of that customer' (customer is the controller). The exclusion from training in the Help Center is expressly documented only for Enterprise workspaces; no plan-specific statement was found for Business. Terms 18.4: Otter may use 'aggregated and/or deidentified data derived from Data' for purposes including machine learning and training. The account-level setting 'Help improve Otter' (Help Center 'Provide feedback to Otter', q9) is described without reference to a plan; a Business-specific statement on training is missing.
- Enterprise
Help Center 'Enterprise Admin Controls Overview' (updated 2026-07-17): 'By default, Enterprise workspaces are opted out of AI model training.' Recordings, transcripts and notes are processed only for features within the workspace; opt-in to training only via the Otter Account Manager. Pricing page lists 'Enterprise-grade security & controls', SSO and SCIM (each from a 100-user licence), Domain Capture, HIPAA (add-on).
- Basic
Hosting
- GranolaUS onlyall 3 plans
- Otter.aiUS onlyall 4 plans
- Granola
- Basic
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Business
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Enterprise
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
Otter.ai- Basic (Free)
Sub-processor list: AWS as 'Cloud service provider and customer data storage platform', country United States; all other entries also US, one additionally Philippines/Honduras (support). Privacy & Security page: storage on AWS S3 with AES-256. EU option not documented.
- Pro
See Basic.
- Business
See Basic.
- Enterprise
See Basic; no EU option documented.
- Basic
Sub-processors
- Granolalist availableall 3 plans
- Otter.ailist availableall 4 plans
- Granola
- Basic
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
- Business
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
- Enterprise
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
Otter.ai- Basic (Free)
- Amazon Web Services (storage)
- Google Cloud Platform
- Crusoe
- Anthropic (AI)
- OpenAI (evaluation)
- Zendesk
- Intercom
- Stripe
- Zuora
- Slack
- OneSignal
- Workato
- WorkOS
- Crescendo (US/Philippines/Honduras)
- Research Transcriptions (data annotation)
- PlanHat
- On24
- Pro
- see Basic
- Business
- see Basic
- Enterprise
- see Basic
- Basic
Retention
- differs by tool
- GranolaPrivacy Policy: recordings are captured…all 3 plans
- Otter.ai
- Deleted conversations go to the trash and…Basic (Free)
- See BasicPro, Business
- Trash as for BasicEnterprise
- Granola
- BasicPrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: meeting history in the Basic plan 30 days ('See limited meeting history'); transcript retention and auto-deletion configurable per user.
- BusinessPrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: unlimited meeting history; transcript retention and auto-deletion configurable per user.
- EnterprisePrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Enterprise: organisation-wide retention periods and auto-deletion via admin policy ('Org-wide auto-deletion periods').
Otter.ai- Basic (Free)Deleted conversations go to the trash and are automatically deleted there after 30 days (Privacy & Security). Otherwise privacy policy: 'for as long as necessary to fulfill the purposes set out in this Policy, or for as long as we are required to do so by law'; no fixed periods stated for active data/audio. 'Custom data retention' is marked only for Enterprise in the pricing comparison.
- ProSee Basic; Pro plan includes 'Unlimited storage' (pricing page).
- BusinessSee Basic.
- EnterpriseTrash as for Basic (30 days). 'Custom data retention' only for Enterprise according to the pricing comparison: admins have a period of 24 hours or more set up via the Otter account manager, which can be set separately for audio/video and transcripts; older conversations are deleted immediately on activation, thereafter 'guaranteed to be removed within 48 hours' after the period expires (Help Center 'Set a custom Data Retention policy', section Enterprise workspace settings, updated 2026-10-16).
Price
- differs by tool
- Granola
- 0 USD/user/moBasic
- 14 USD/user/moBusiness
- 35 USD/user/moEnterprise
- Otter.ai
- FreeBasic (Free)
- 16.99 USD/user/mo… (further prices in the details)Pro
- 30 USD/user/mo… (further prices in the details)Business
- customEnterprise
- Granola
- Basic
0 USD per user/month
- Business
14 USD per user/month (billing interval and net/gross indication not stated; 'Great for individuals or small teams')
- Enterprise
35 USD per user/month; according to the Enterprise FAQ purchasable in the app with no minimum number of seats, for 50+ seats contact sales (no indication whether net or gross)
Otter.ai- Basic (Free)
Free; 300 minutes/month (shared allowance), 30 min per conversation, 3 file imports in total (prices in USD, as of 2026-10-14)
- Pro
List price USD 16.99/user/month with monthly payment or USD 8.33/user/month with annual payment; according to the pricing page, the USD 8.49 / 4.17 shown with an asterisk apply only with a credit card issued in India. 1,200 minutes/month, up to 90 min per meeting (as of 2026-10-14)
- Business
USD 30/user/month with monthly payment (promotion USD 24, 20% discount for 3 months), USD 19.99/user/month with annual payment; unlimited meetings, up to 4 hours/meeting; number of imported audio/video files 'Unlimited', but transcription of imported files limited to '6,000 minutes per user' per month (comparison table; prices in USD, as of 2026-10-18)
- Enterprise
Price on request (demo required; as of 2026-10-14)
- Basic
- Granolayesall 3 plans
- Otter.aiyesall 4 plans
- Granola
- Basic
yes (AI meeting notes, AI chat within and across meetings, templates, multi-language support; meeting history 30 days; AI chat 'Auto' only without model selection)
- Business
yes (as Basic plus unlimited meeting notes and history, advanced AI models with model selection, integrations including Notion, HubSpot, Zapier, MCP, API access, centralised billing and user management)
- Enterprise
yes (as Business plus SSO, SCIM, Audit API, usage analytics, admin controls for MCP, API and integrations, organisation-wide retention and participant notification, HIPAA workspaces, advanced integrations such as Salesforce)
Otter.ai- Basic (Free)
yes
- Pro
yes
- Business
yes
- Enterprise
yes
- Basic
Evidence
- Granola7 sources
- Otter.ai9 sources
- Granola
- Pricing plans | GranolaPricing page, retrieved 18 Oct 2026
- Granola for Enterprise (incl. FAQ)Product page, retrieved 18 Oct 2026
- Security at GranolaSecurity page, retrieved 18 Oct 2026
- Privacy Policy (Effective from 8th September 2026)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (Last updated: July 17, 2026)DPA, retrieved 18 Oct 2026
- Granola Platform Terms (Last updated: 19th December 2025, PDF)Terms of service, retrieved 18 Oct 2026
- Granola Trust Center: Subprocessors (16 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
Otter.ai- Privacy Policy (effective 2026-06-16)Privacy notice, retrieved 18 Oct 2026
- Terms of Service incl. DPA (effective 2025-09-19)Terms and conditions, retrieved 14 Oct 2026
- Privacy & SecurityTrust Center, retrieved 18 Oct 2026
- PricingPricing page, retrieved 18 Oct 2026
- Subprocessors (effective 2026-03-31)Sub-processor list, retrieved 14 Oct 2026
- Enterprise Admin Controls Overview (Help Center, updated 2026-07-17)Documentation, retrieved 14 Oct 2026
- Set a custom Data Retention policy (Help Center, updated 2026-10-16)Documentation, retrieved 18 Oct 2026
- Otter AI Chat FAQs (Help Center, updated 2026-10-18)Documentation, retrieved 18 Oct 2026
- Provide feedback to Otter (Help Center, updated 2026-09-16)Documentation, retrieved 19 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
More comparisons
Granola compared with
Otter.ai compared with
Individual pages: Granola, Otter.ai. All tools in the category: Meetings & transcription.