Kasset vs. Zoom AI Companion: data protection per plan
Kasset (2 plans) and Zoom AI Companion (2 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Kasset | Zoom AI Companion |
|---|---|---|
| Provider based in | Bromance Studio SRL, Belgium, VAT BE1040.904.426 | San Jose, CA, USA |
| Plans recorded | 2 | 2 |
| Hosting | EU option: all 2 plans | EU option: all 2 plans |
| Training on inputs | no: all 2 plans | no: all 2 plans |
| DPA | yes: all 2 plans | yes: all 2 plans |
| As of | 27 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Kasset Core vs. Zoom AI Companion ZoomMate
| Feature | KassetCore | Zoom AI CompanionZoomMate (paid) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (according to DPA section 1 the DPA is part of the Terms of Service and applies on account creation; a signed copy by email to hello@kasset.com; Belgian law; no plan restriction) Provider’s DPA | yes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference) Provider’s DPA |
| no | no | |
| Details: Training on inputs | DPA section 4: 'We will not use Conversation Data to train AI models, sell it, or use it for our own purposes.' DPA section 11: conversation data is not used for training, by Kasset or by its AI sub-processors. Privacy Policy: Anthropic, OpenAI and Mistral AI do not train on data sent through their APIs; Kasset has opted out of training at ElevenLabs. The documentation does not distinguish between plans. | Documentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models." |
| EU option | EU option | |
| Details: Data residency | DPA sections 6 and 7: conversation data is hosted in France (Scalingo: application, database and search; Scaleway in Paris: audio files). For transcription and notes it is sent by default, one recording or question at a time, to ElevenLabs, Anthropic and, when chosen, OpenAI in the United States. A workspace admin can turn on EU-only mode; all AI then runs on Mistral AI in France and no conversation data from the workspace reaches ElevenLabs, Anthropic or OpenAI (Privacy Policy). The mode applies to new processing and, according to the Privacy Policy, does not change sign-in (Google/Microsoft, US), email delivery (AWS SES, US/EU) or connected tools (Composio, US). The documentation does not distinguish between plans. | Processing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | DPA section 3 and Privacy Policy: audio… | Third-party model providers |
| Details: Data retention | DPA section 3 and Privacy Policy: audio is kept by default until the customer deletes it; a set number of days or deletion as soon as a recording is processed can be chosen instead. Transcripts and notes remain until the customer or organisation deletes them or the account is closed. After account closure conversation data is deleted within 30 days; backups age out on their ordinary cycle (period not stated). Technical logs 30 days, invoices 7 years. According to the DPA and Privacy Policy, ElevenLabs keeps the audio and transcripts it processes; period not publicly documented. | Third-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature. |
| differs by plan | 19 EUR/user/mo… (further prices in the details) | 20.00 USD/user/mo… (further prices in the details) |
| Details: Price | EUR 19 per user/month billed monthly or EUR 180 per user/year (equivalent to EUR 15/month); plus VAT where applicable according to the Terms | 20.00 USD per user/month with monthly payment or 16.67 USD with annual payment, incl. 2,200 AI credits per user/month (as of 2026-10-14) |
| yes | yes | |
| Details: AI features included | yes (recording from computer and phone without a meeting bot, online meetings, AI notes, Ask Kasset across all notes, MCP/API; 1,200 transcription minutes per month; no Plaud integration) | yes |
| 4 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Kasset Coreyes
- Zoom AI Companion ZoomMateyes
- Kasset Core
yes (according to DPA section 1 the DPA is part of the Terms of Service and applies on account creation; a signed copy by email to hello@kasset.com; Belgian law; no plan restriction)
Provider’s DPAZoom AI Companion ZoomMateyes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference)
Provider’s DPA
Training
- Kasset Coreno
- Zoom AI Companion ZoomMateno
- Kasset Core
DPA section 4: 'We will not use Conversation Data to train AI models, sell it, or use it for our own purposes.' DPA section 11: conversation data is not used for training, by Kasset or by its AI sub-processors. Privacy Policy: Anthropic, OpenAI and Mistral AI do not train on data sent through their APIs; Kasset has opted out of training at ElevenLabs. The documentation does not distinguish between plans.
Zoom AI Companion ZoomMateDocumentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models."
Hosting
- Kasset CoreEU option
- Zoom AI Companion ZoomMateEU option
- Kasset Core
DPA sections 6 and 7: conversation data is hosted in France (Scalingo: application, database and search; Scaleway in Paris: audio files). For transcription and notes it is sent by default, one recording or question at a time, to ElevenLabs, Anthropic and, when chosen, OpenAI in the United States. A workspace admin can turn on EU-only mode; all AI then runs on Mistral AI in France and no conversation data from the workspace reaches ElevenLabs, Anthropic or OpenAI (Privacy Policy). The mode applies to new processing and, according to the Privacy Policy, does not change sign-in (Google/Microsoft, US), email delivery (AWS SES, US/EU) or connected tools (Composio, US). The documentation does not distinguish between plans.
Zoom AI Companion ZoomMateProcessing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO.
Sub-processors
- Kasset Corelist available
- Zoom AI Companion ZoomMatelist available
- Kasset Core
- Scalingo – application hosting, PostgreSQL and Redis; transcripts, notes and metadata, no audio files (hosting: France)
- Scaleway – storage of audio files (hosting: France)
- ElevenLabs – speech-to-text (default, not in EU-only mode); according to the DPA keeps the audio and transcripts it processes (hosting: United States)
- Anthropic – notes, speaker names, suggestions, automations and Ask Kasset (default, not in EU-only mode); no audio (hosting: United States)
- OpenAI – Ask Kasset when a member chooses GPT, and notes when an admin chooses it (not in EU-only mode); no audio (hosting: United States)
- Mistral AI – search for every workspace, all AI in EU-only mode and fallback when another AI provider fails (hosting: France)
- Letter – transactional email including recording notices, and product events; no recordings, transcripts or notes (hosting: Belgium, delivery via AWS SES US/EU)
- Composio – execution of integrations and custody of OAuth tokens for tools from the integrations gallery, configured for zero payload retention (hosting: United States)
- Google Identity – optional sign-in, no conversation data (hosting: United States)
- Microsoft Identity – optional sign-in, no conversation data (hosting: United States)
Zoom AI Companion ZoomMate- OpenAI (Intelligent Features; USA, EU; SCCs)
- Anthropic (Intelligent Features; USA; SCCs)
- Perplexity (Intelligent Features/web search; USA; SCCs)
- Google Cloud Platform (cloud hosting and AI processing; including USA, EU; SCCs)
- Amazon Web Services (cloud hosting, AI processing including Bedrock for ZM+; including Europe, USA; SCCs)
- Microsoft (Azure Speech: speech-to-text, text-to-speech, translation, voice cloning; including Europe, USA; SCCs)
- ElevenLabs (text-to-speech, voice cloning, dubbing; USA, EU; SCCs)
- Sumit-AI (speech-to-text; Europe, USA; SCCs)
- Suki AI (AI Clinical Notes; USA; SCCs)
- Oracle (cloud service provider; Mexico, USA, Saudi Arabia; BCRs)
Retention
- differs by plan
- Kasset CoreDPA section 3 and Privacy Policy: audio…
- Zoom AI Companion ZoomMateThird-party model providers
- Kasset CoreDPA section 3 and Privacy Policy: audio is kept by default until the customer deletes it; a set number of days or deletion as soon as a recording is processed can be chosen instead. Transcripts and notes remain until the customer or organisation deletes them or the account is closed. After account closure conversation data is deleted within 30 days; backups age out on their ordinary cycle (period not stated). Technical logs 30 days, invoices 7 years. According to the DPA and Privacy Policy, ElevenLabs keeps the audio and transcripts it processes; period not publicly documented.Zoom AI Companion ZoomMateThird-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature.
Price
- differs by plan
- Kasset Core19 EUR/user/mo… (further prices in the details)
- Zoom AI Companion ZoomMate20.00 USD/user/mo… (further prices in the details)
- Kasset Core
EUR 19 per user/month billed monthly or EUR 180 per user/year (equivalent to EUR 15/month); plus VAT where applicable according to the Terms
Zoom AI Companion ZoomMate20.00 USD per user/month with monthly payment or 16.67 USD with annual payment, incl. 2,200 AI credits per user/month (as of 2026-10-14)
- Kasset Coreyes
- Zoom AI Companion ZoomMateyes
- Kasset Core
yes (recording from computer and phone without a meeting bot, online meetings, AI notes, Ask Kasset across all notes, MCP/API; 1,200 transcription minutes per month; no Plaud integration)
Zoom AI Companion ZoomMateyes
Evidence
- Kasset Core4 sources
- Zoom AI Companion ZoomMate9 sources
- Kasset Core
- Pricing • kasset (prices and plan comparison incl. FAQ)Pricing page, retrieved 27 Oct 2026
- Data Processing Agreement (Last updated: October 21, 2026)DPA, retrieved 27 Oct 2026
- Privacy Policy (Last updated: October 21, 2026)Privacy notice, retrieved 27 Oct 2026
- Terms of Service (Last updated: October 21, 2026)Terms, retrieved 27 Oct 2026
Zoom AI Companion ZoomMate- ZoomMate / Zoom AIPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Security Framework (page last updated 2026-08-04)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Models, Processing, Storage, and Usage (page last updated 2026-10-13)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Data Governance and Privacy (page last updated 2026-09-23)Documentation, retrieved 18 Oct 2026
- Zoom Privacy Statement (Last updated 2026-09-17)Privacy notice, retrieved 18 Oct 2026
- Subprocessors & Zoom Affiliates (Effective 2026-10-02)Sub-processor list, retrieved 14 Oct 2026
- Zoom Global Data Processing Addendum (November 2024)DPA, retrieved 18 Oct 2026
- ZoomMate PricingPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Feature Availability Table (last updated 2026-10-07)Documentation, retrieved 18 Oct 2026
| Feature | Kasset | Zoom AI Companion |
|---|---|---|
| yesall 2 plans | yesall 2 plans | |
| Details: DPA available |
|
|
| noall 2 plans | noall 2 plans | |
| Details: Training on inputs |
|
|
| EU optionall 2 plans | EU optionall 2 plans | |
| Details: Data residency |
|
|
| list availableall 2 plans | list availableall 2 plans | |
| Details: List published |
|
|
| differs by tool | DPA section 3 and Privacy Policy: audio…all 2 plans | Third-party model providersall 2 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 2 plans | yesall 2 plans | |
| Details: AI features included |
|
|
| 5 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Kassetyesall 2 plans
- Zoom AI Companionyesall 2 plans
- Kasset
- Core
yes (according to DPA section 1 the DPA is part of the Terms of Service and applies on account creation; a signed copy by email to hello@kasset.com; Belgian law; no plan restriction)
Provider’s DPA - Pro
yes (according to DPA section 1 the DPA is part of the Terms of Service and applies on account creation; a signed copy by email to hello@kasset.com; Belgian law; no plan restriction)
Provider’s DPA
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
yes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference)
Provider’s DPA - ZoomMate (paid)
yes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference)
Provider’s DPA
- Core
Training
- Kassetnoall 2 plans
- Zoom AI Companionnoall 2 plans
- Kasset
- Core
DPA section 4: 'We will not use Conversation Data to train AI models, sell it, or use it for our own purposes.' DPA section 11: conversation data is not used for training, by Kasset or by its AI sub-processors. Privacy Policy: Anthropic, OpenAI and Mistral AI do not train on data sent through their APIs; Kasset has opted out of training at ElevenLabs. The documentation does not distinguish between plans.
- Pro
DPA section 4: 'We will not use Conversation Data to train AI models, sell it, or use it for our own purposes.' DPA section 11: conversation data is not used for training, by Kasset or by its AI sub-processors. Privacy Policy: Anthropic, OpenAI and Mistral AI do not train on data sent through their APIs; Kasset has opted out of training at ElevenLabs. The documentation does not distinguish between plans.
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
Documentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models."
- ZoomMate (paid)
Documentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models."
- Core
Hosting
- KassetEU optionall 2 plans
- Zoom AI CompanionEU optionall 2 plans
- Kasset
- Core
DPA sections 6 and 7: conversation data is hosted in France (Scalingo: application, database and search; Scaleway in Paris: audio files). For transcription and notes it is sent by default, one recording or question at a time, to ElevenLabs, Anthropic and, when chosen, OpenAI in the United States. A workspace admin can turn on EU-only mode; all AI then runs on Mistral AI in France and no conversation data from the workspace reaches ElevenLabs, Anthropic or OpenAI (Privacy Policy). The mode applies to new processing and, according to the Privacy Policy, does not change sign-in (Google/Microsoft, US), email delivery (AWS SES, US/EU) or connected tools (Composio, US). The documentation does not distinguish between plans.
- Pro
DPA sections 6 and 7: conversation data is hosted in France (Scalingo: application, database and search; Scaleway in Paris: audio files). For transcription and notes it is sent by default, one recording or question at a time, to ElevenLabs, Anthropic and, when chosen, OpenAI in the United States. A workspace admin can turn on EU-only mode; all AI then runs on Mistral AI in France and no conversation data from the workspace reaches ElevenLabs, Anthropic or OpenAI (Privacy Policy). The mode applies to new processing and, according to the Privacy Policy, does not change sign-in (Google/Microsoft, US), email delivery (AWS SES, US/EU) or connected tools (Composio, US). The documentation does not distinguish between plans.
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
Processing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO.
- ZoomMate (paid)
Processing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO.
- Core
Sub-processors
- Kassetlist availableall 2 plans
- Zoom AI Companionlist availableall 2 plans
- Kasset
- Core
- Scalingo – application hosting, PostgreSQL and Redis; transcripts, notes and metadata, no audio files (hosting: France)
- Scaleway – storage of audio files (hosting: France)
- ElevenLabs – speech-to-text (default, not in EU-only mode); according to the DPA keeps the audio and transcripts it processes (hosting: United States)
- Anthropic – notes, speaker names, suggestions, automations and Ask Kasset (default, not in EU-only mode); no audio (hosting: United States)
- OpenAI – Ask Kasset when a member chooses GPT, and notes when an admin chooses it (not in EU-only mode); no audio (hosting: United States)
- Mistral AI – search for every workspace, all AI in EU-only mode and fallback when another AI provider fails (hosting: France)
- Letter – transactional email including recording notices, and product events; no recordings, transcripts or notes (hosting: Belgium, delivery via AWS SES US/EU)
- Composio – execution of integrations and custody of OAuth tokens for tools from the integrations gallery, configured for zero payload retention (hosting: United States)
- Google Identity – optional sign-in, no conversation data (hosting: United States)
- Microsoft Identity – optional sign-in, no conversation data (hosting: United States)
- Pro
- Scalingo – application hosting, PostgreSQL and Redis; transcripts, notes and metadata, no audio files (hosting: France)
- Scaleway – storage of audio files (hosting: France)
- ElevenLabs – speech-to-text (default, not in EU-only mode); according to the DPA keeps the audio and transcripts it processes (hosting: United States)
- Anthropic – notes, speaker names, suggestions, automations and Ask Kasset (default, not in EU-only mode); no audio (hosting: United States)
- OpenAI – Ask Kasset when a member chooses GPT, and notes when an admin chooses it (not in EU-only mode); no audio (hosting: United States)
- Mistral AI – search for every workspace, all AI in EU-only mode and fallback when another AI provider fails (hosting: France)
- Letter – transactional email including recording notices, and product events; no recordings, transcripts or notes (hosting: Belgium, delivery via AWS SES US/EU)
- Composio – execution of integrations and custody of OAuth tokens for tools from the integrations gallery, configured for zero payload retention (hosting: United States)
- Google Identity – optional sign-in, no conversation data (hosting: United States)
- Microsoft Identity – optional sign-in, no conversation data (hosting: United States)
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
- OpenAI (Intelligent Features; USA, EU; SCCs)
- Anthropic (Intelligent Features; USA; SCCs)
- Perplexity (Intelligent Features/web search; USA; SCCs)
- Google Cloud Platform (cloud hosting and AI processing; including USA, EU; SCCs)
- Amazon Web Services (cloud hosting, AI processing including Bedrock for ZM+; including Europe, USA; SCCs)
- Microsoft (Azure Speech: speech-to-text, text-to-speech, translation, voice cloning; including Europe, USA; SCCs)
- ElevenLabs (text-to-speech, voice cloning, dubbing; USA, EU; SCCs)
- Sumit-AI (speech-to-text; Europe, USA; SCCs)
- Suki AI (AI Clinical Notes; USA; SCCs)
- Oracle (cloud service provider; Mexico, USA, Saudi Arabia; BCRs)
- ZoomMate (paid)
- OpenAI (Intelligent Features; USA, EU; SCCs)
- Anthropic (Intelligent Features; USA; SCCs)
- Perplexity (Intelligent Features/web search; USA; SCCs)
- Google Cloud Platform (cloud hosting and AI processing; including USA, EU; SCCs)
- Amazon Web Services (cloud hosting, AI processing including Bedrock for ZM+; including Europe, USA; SCCs)
- Microsoft (Azure Speech: speech-to-text, text-to-speech, translation, voice cloning; including Europe, USA; SCCs)
- ElevenLabs (text-to-speech, voice cloning, dubbing; USA, EU; SCCs)
- Sumit-AI (speech-to-text; Europe, USA; SCCs)
- Suki AI (AI Clinical Notes; USA; SCCs)
- Oracle (cloud service provider; Mexico, USA, Saudi Arabia; BCRs)
- Core
Retention
- differs by tool
- KassetDPA section 3 and Privacy Policy: audio…all 2 plans
- Zoom AI CompanionThird-party model providersall 2 plans
- Kasset
- CoreDPA section 3 and Privacy Policy: audio is kept by default until the customer deletes it; a set number of days or deletion as soon as a recording is processed can be chosen instead. Transcripts and notes remain until the customer or organisation deletes them or the account is closed. After account closure conversation data is deleted within 30 days; backups age out on their ordinary cycle (period not stated). Technical logs 30 days, invoices 7 years. According to the DPA and Privacy Policy, ElevenLabs keeps the audio and transcripts it processes; period not publicly documented.
- ProDPA section 3 and Privacy Policy: audio is kept by default until the customer deletes it; a set number of days or deletion as soon as a recording is processed can be chosen instead. Transcripts and notes remain until the customer or organisation deletes them or the account is closed. After account closure conversation data is deleted within 30 days; backups age out on their ordinary cycle (period not stated). Technical logs 30 days, invoices 7 years. According to the DPA and Privacy Policy, ElevenLabs keeps the audio and transcripts it processes; period not publicly documented.
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)Third-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature.
- ZoomMate (paid)Third-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature.
Price
- differs by tool
- Kasset
- 19 EUR/user/mo… (further prices in the details)Core
- 39 EUR/user/mo… (further prices in the details)Pro
- Zoom AI Companion
- freeZoomMate Basic (included in Workplace Basic)
- 20.00 USD/user/mo… (further prices in the details)ZoomMate (paid)
- Kasset
- Core
EUR 19 per user/month billed monthly or EUR 180 per user/year (equivalent to EUR 15/month); plus VAT where applicable according to the Terms
- Pro
EUR 39 per user/month billed monthly or EUR 384 per user/year (equivalent to EUR 32/month); annual plan includes one Plaud device; plus VAT where applicable according to the Terms
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
free (included in Workplace Basic, as of 2026-10-14)
- ZoomMate (paid)
20.00 USD per user/month with monthly payment or 16.67 USD with annual payment, incl. 2,200 AI credits per user/month (as of 2026-10-14)
- Core
- Kassetyesall 2 plans
- Zoom AI Companionyesall 2 plans
- Kasset
- Core
yes (recording from computer and phone without a meeting bot, online meetings, AI notes, Ask Kasset across all notes, MCP/API; 1,200 transcription minutes per month; no Plaud integration)
- Pro
yes (as Core plus unlimited transcription minutes and Plaud integration for in-person conversations; one Plaud device (Note Pro or NotePin S) can be connected)
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
yes (limited: 3 meeting summaries/month, 20 AI queries/month, further usage caps, e.g. for AI notes and Agentic Search)
- ZoomMate (paid)
yes
- Core
Evidence
- Kasset5 sources
- Zoom AI Companion9 sources
- Kasset
- Pricing • kasset (prices and plan comparison incl. FAQ)Pricing page, retrieved 27 Oct 2026
- Data Processing Agreement (Last updated: October 21, 2026)DPA, retrieved 27 Oct 2026
- Privacy Policy (Last updated: October 21, 2026)Privacy notice, retrieved 27 Oct 2026
- Terms of Service (Last updated: October 21, 2026)Terms, retrieved 27 Oct 2026
- Plaud + KassetProduct page, retrieved 27 Oct 2026
Zoom AI Companion- ZoomMate / Zoom AIPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Security Framework (page last updated 2026-08-04)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Models, Processing, Storage, and Usage (page last updated 2026-10-13)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Data Governance and Privacy (page last updated 2026-09-23)Documentation, retrieved 18 Oct 2026
- Zoom Privacy Statement (Last updated 2026-09-17)Privacy notice, retrieved 18 Oct 2026
- Subprocessors & Zoom Affiliates (Effective 2026-10-02)Sub-processor list, retrieved 14 Oct 2026
- Zoom Global Data Processing Addendum (November 2024)DPA, retrieved 18 Oct 2026
- ZoomMate PricingPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Feature Availability Table (last updated 2026-10-07)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Kasset, Zoom AI Companion. All tools in the category: Meetings & transcription.