Fathom AI Notetaker vs. Zoom AI Companion: data protection per plan
Fathom AI Notetaker (5 plans) and Zoom AI Companion (2 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Fathom AI Notetaker | Zoom AI Companion |
|---|---|---|
| Provider based in | Fathom Video Inc. | San Jose, CA, USA |
| Plans recorded | 5 | 2 |
| Hosting | US only: all 5 plans | EU option: all 2 plans |
| Training on inputs | opt-out available: all 5 plans | no: all 2 plans |
| DPA | yes: all 5 plans | yes: all 2 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Fathom AI Notetaker Team vs. Zoom AI Companion ZoomMate
| Feature | Fathom AI NotetakerTeam | Zoom AI CompanionZoomMate (paid) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA | yes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference) Provider’s DPA |
| differs by plan | opt-out available | no |
| Details: Training on inputs | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings. | Documentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models." |
| differs by plan | US only | EU option |
| Details: Data residency | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. | Processing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Trust Center FAQ: recordings and other… | Third-party model providers |
| Details: Data retention | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. | Third-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature. |
| differs by plan | 15 USD/user/mo… (further prices in the details) | 20.00 USD/user/mo… (further prices in the details) |
| Details: Price | 15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross) | 20.00 USD per user/month with monthly payment or 16.67 USD with annual payment, incl. 2,200 AI credits per user/month (as of 2026-10-14) |
| yes | yes | |
| Details: AI features included | yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users) | yes |
| 7 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Fathom AI Notetaker Teamyes
- Zoom AI Companion ZoomMateyes
- Fathom AI Notetaker Team
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPAZoom AI Companion ZoomMateyes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference)
Provider’s DPA
Training
- differs by plan
- Fathom AI Notetaker Teamopt-out available
- Zoom AI Companion ZoomMateno
- Fathom AI Notetaker Team
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
Zoom AI Companion ZoomMateDocumentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models."
Hosting
- differs by plan
- Fathom AI Notetaker TeamUS only
- Zoom AI Companion ZoomMateEU option
- Fathom AI Notetaker Team
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
Zoom AI Companion ZoomMateProcessing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO.
Sub-processors
- Fathom AI Notetaker Teamlist available
- Zoom AI Companion ZoomMatelist available
- Fathom AI Notetaker Team
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
Zoom AI Companion ZoomMate- OpenAI (Intelligent Features; USA, EU; SCCs)
- Anthropic (Intelligent Features; USA; SCCs)
- Perplexity (Intelligent Features/web search; USA; SCCs)
- Google Cloud Platform (cloud hosting and AI processing; including USA, EU; SCCs)
- Amazon Web Services (cloud hosting, AI processing including Bedrock for ZM+; including Europe, USA; SCCs)
- Microsoft (Azure Speech: speech-to-text, text-to-speech, translation, voice cloning; including Europe, USA; SCCs)
- ElevenLabs (text-to-speech, voice cloning, dubbing; USA, EU; SCCs)
- Sumit-AI (speech-to-text; Europe, USA; SCCs)
- Suki AI (AI Clinical Notes; USA; SCCs)
- Oracle (cloud service provider; Mexico, USA, Saudi Arabia; BCRs)
Retention
- differs by plan
- Fathom AI Notetaker TeamTrust Center FAQ: recordings and other…
- Zoom AI Companion ZoomMateThird-party model providers
- Fathom AI Notetaker TeamTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction.Zoom AI Companion ZoomMateThird-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature.
Price
- differs by plan
- Fathom AI Notetaker Team15 USD/user/mo… (further prices in the details)
- Zoom AI Companion ZoomMate20.00 USD/user/mo… (further prices in the details)
- Fathom AI Notetaker Team
15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross)
Zoom AI Companion ZoomMate20.00 USD per user/month with monthly payment or 16.67 USD with annual payment, incl. 2,200 AI credits per user/month (as of 2026-10-14)
- Fathom AI Notetaker Teamyes
- Zoom AI Companion ZoomMateyes
- Fathom AI Notetaker Team
yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users)
Zoom AI Companion ZoomMateyes
Evidence
- Fathom AI Notetaker Team7 sources
- Zoom AI Companion ZoomMate9 sources
- Fathom AI Notetaker Team
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (Last Updated: August 16, 2026)Privacy notice, retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026)DPA, retrieved 18 Oct 2026
- Fathom Terms of Service (Last Updated: March 4, 2026)Terms of service, retrieved 18 Oct 2026
- Fathom Trust Center (Overview)Trust Center, retrieved 18 Oct 2026
- Fathom Trust Center: FAQTrust Center, retrieved 18 Oct 2026
- Fathom Trust Center: Subprocessors (30 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
Zoom AI Companion ZoomMate- ZoomMate / Zoom AIPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Security Framework (page last updated 2026-08-04)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Models, Processing, Storage, and Usage (page last updated 2026-10-13)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Data Governance and Privacy (page last updated 2026-09-23)Documentation, retrieved 18 Oct 2026
- Zoom Privacy Statement (Last updated 2026-09-17)Privacy notice, retrieved 18 Oct 2026
- Subprocessors & Zoom Affiliates (Effective 2026-10-02)Sub-processor list, retrieved 14 Oct 2026
- Zoom Global Data Processing Addendum (November 2024)DPA, retrieved 18 Oct 2026
- ZoomMate PricingPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Feature Availability Table (last updated 2026-10-07)Documentation, retrieved 18 Oct 2026
| Feature | Fathom AI Notetaker | Zoom AI Companion |
|---|---|---|
| yesall 5 plans | yesall 2 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 5 plans | noall 2 plans |
| Details: Training on inputs |
|
|
| differs by tool | US onlyall 5 plans | EU optionall 2 plans |
| Details: Data residency |
|
|
| list availableall 5 plans | list availableall 2 plans | |
| Details: List published |
|
|
| differs by tool | Trust Center FAQ: recordings and other…all 5 plans | Third-party model providersall 2 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 5 plans | yesall 2 plans | |
| Details: AI features included |
|
|
| 7 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Fathom AI Notetakeryesall 5 plans
- Zoom AI Companionyesall 2 plans
- Fathom AI Notetaker
- Free
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Premium
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Team
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Business
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Enterprise
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
yes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference)
Provider’s DPA - ZoomMate (paid)
yes (Global DPA "forms part of" the MSA, Terms of Service or Terms of Use; version available on 2026-10-18 still "November 2024"; contains no AI-specific provisions – review for "artificial", "AI", "model" and "machine" found no AI reference)
Provider’s DPA
- Free
Training
- differs by tool
- Fathom AI Notetakeropt-out availableall 5 plans
- Zoom AI Companionnoall 2 plans
- Fathom AI Notetaker
- Free
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'.
- Premium
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'.
- Team
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
- Business
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
- Enterprise
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
Documentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models."
- ZoomMate (paid)
Documentation does not differentiate by plan: "Zoom does not use any customer audio, video, chat, screen sharing, attachments, or other communications-like customer content ... to train Zoom's or its third-party artificial intelligence models."
- Free
Hosting
- differs by tool
- Fathom AI NotetakerUS onlyall 5 plans
- Zoom AI CompanionEU optionall 2 plans
- Fathom AI Notetaker
- Free
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Premium
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Team
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Business
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Enterprise
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
Processing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO.
- ZoomMate (paid)
Processing/storage according to the hosted data centre region. Three deployment models: Federated (may include global processing including the USA; Anthropic, OpenAI, Perplexity, Google), ZM+ (dedicated models via Amazon Bedrock) and ZMO (Zoom-hosted models only). Feature Availability Table (last updated 2026-10-07): "Federated service is available on Zoom's United States-based Global Cluster"; ZM+ in the USA, United Kingdom, Europe and Australia; ZMO in the USA, Europe, Australia, Saudi Arabia, India, Canada and Singapore. Listed only under the Federated model, among others: Custom Avatars (Clips), Virtual Background Generation, Whiteboard image generation, AI Agent, Custom Dictionary, Deep Research, Live Voice Translation, Web Search, Voicemail Prioritization; some ZM+ features (including Canvas, Paper, Sheets, Workflows, Data Connectors) "Not available in UK". For customers hosted in the EU or AU: "Zoom uses ZM+ (or customers can choose ZMO)"; whitepaper: accounts outside the USA use ZM+ or ZMO.
- Free
Sub-processors
- Fathom AI Notetakerlist availableall 5 plans
- Zoom AI Companionlist availableall 2 plans
- Fathom AI Notetaker
- Free
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Premium
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Team
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Business
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Enterprise
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
- OpenAI (Intelligent Features; USA, EU; SCCs)
- Anthropic (Intelligent Features; USA; SCCs)
- Perplexity (Intelligent Features/web search; USA; SCCs)
- Google Cloud Platform (cloud hosting and AI processing; including USA, EU; SCCs)
- Amazon Web Services (cloud hosting, AI processing including Bedrock for ZM+; including Europe, USA; SCCs)
- Microsoft (Azure Speech: speech-to-text, text-to-speech, translation, voice cloning; including Europe, USA; SCCs)
- ElevenLabs (text-to-speech, voice cloning, dubbing; USA, EU; SCCs)
- Sumit-AI (speech-to-text; Europe, USA; SCCs)
- Suki AI (AI Clinical Notes; USA; SCCs)
- Oracle (cloud service provider; Mexico, USA, Saudi Arabia; BCRs)
- ZoomMate (paid)
- OpenAI (Intelligent Features; USA, EU; SCCs)
- Anthropic (Intelligent Features; USA; SCCs)
- Perplexity (Intelligent Features/web search; USA; SCCs)
- Google Cloud Platform (cloud hosting and AI processing; including USA, EU; SCCs)
- Amazon Web Services (cloud hosting, AI processing including Bedrock for ZM+; including Europe, USA; SCCs)
- Microsoft (Azure Speech: speech-to-text, text-to-speech, translation, voice cloning; including Europe, USA; SCCs)
- ElevenLabs (text-to-speech, voice cloning, dubbing; USA, EU; SCCs)
- Sumit-AI (speech-to-text; Europe, USA; SCCs)
- Suki AI (AI Clinical Notes; USA; SCCs)
- Oracle (cloud service provider; Mexico, USA, Saudi Arabia; BCRs)
- Free
Retention
- differs by tool
- Fathom AI NotetakerTrust Center FAQ: recordings and other…all 5 plans
- Zoom AI CompanionThird-party model providersall 2 plans
- Fathom AI Notetaker
- FreeTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice.
- PremiumTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice.
- TeamTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction.
- BusinessTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction.
- EnterpriseTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. Enterprise: 'Custom data retention policies'.
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)Third-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature.
- ZoomMate (paid)Third-party model providers (Federated): Zero Data Retention with exceptions for Trust & Safety (e.g. CSAM). Meeting summary configurable without a persistent transcript (disable transcript/retention 0 days). Otherwise, according to the whitepaper: "Content that would ordinarily be retained by the associated Zoom service is stored in accordance with the retention period for that service. Customers may also set custom retention periods for certain content." Files shared in the meeting chat are deleted within 31 days of the meeting (DPA, Exhibit B). The whitepaper, DPA and Privacy Statement do not state fixed retention periods per AI feature.
Price
- differs by tool
- Fathom AI Notetaker
- 0 USDFree
- 16 USD/user/mo… (further prices in the details)Premium
- 15 USD/user/mo… (further prices in the details)Team
- 25 USD/user/mo… (further prices in the details)Business
- on requestEnterprise
- Zoom AI Companion
- freeZoomMate Basic (included in Workplace Basic)
- 20.00 USD/user/mo… (further prices in the details)ZoomMate (paid)
- Fathom AI Notetaker
- Free
0 USD ('Free forever.')
- Premium
16 USD per user/month billed annually; 20 USD billed monthly (no indication whether net or gross)
- Team
15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross)
- Business
25 USD per user/month billed annually; 34 USD billed monthly; at least 2 users (no indication whether net or gross)
- Enterprise
on request ('Talk to sales')
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
free (included in Workplace Basic, as of 2026-10-14)
- ZoomMate (paid)
20.00 USD per user/month with monthly payment or 16.67 USD with annual payment, incl. 2,200 AI credits per user/month (as of 2026-10-14)
- Free
- Fathom AI Notetakeryesall 5 plans
- Zoom AI Companionyesall 2 plans
- Fathom AI Notetaker
- Free
yes (unlimited recordings and transcriptions, AI summaries, clips and search; bot or bot-free capture (beta, Mac); Ask Fathom and advanced summaries limited use only)
- Premium
yes (as Free plus advanced summaries, AI action items, Ask Fathom, custom meeting bot; plan 'FOR INDIVIDUALS')
- Team
yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users)
- Business
yes (as Team plus CRM field sync, Deal View, coaching metrics and AI scorecards, custom summary templates; at least 2 users)
- Enterprise
yes (as Business plus organisation-wide security controls, SSO and SCIM (Okta), custom data retention policies, custom contracts, HIPAA with signed BAA)
Zoom AI Companion- ZoomMate Basic (included in Workplace Basic)
yes (limited: 3 meeting summaries/month, 20 AI queries/month, further usage caps, e.g. for AI notes and Agentic Search)
- ZoomMate (paid)
yes
- Free
Evidence
- Fathom AI Notetaker7 sources
- Zoom AI Companion9 sources
- Fathom AI Notetaker
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (Last Updated: August 16, 2026)Privacy notice, retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026)DPA, retrieved 18 Oct 2026
- Fathom Terms of Service (Last Updated: March 4, 2026)Terms of service, retrieved 18 Oct 2026
- Fathom Trust Center (Overview)Trust Center, retrieved 18 Oct 2026
- Fathom Trust Center: FAQTrust Center, retrieved 18 Oct 2026
- Fathom Trust Center: Subprocessors (30 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
Zoom AI Companion- ZoomMate / Zoom AIPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Security Framework (page last updated 2026-08-04)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Models, Processing, Storage, and Usage (page last updated 2026-10-13)Documentation, retrieved 18 Oct 2026
- Zoom AI Whitepaper: Data Governance and Privacy (page last updated 2026-09-23)Documentation, retrieved 18 Oct 2026
- Zoom Privacy Statement (Last updated 2026-09-17)Privacy notice, retrieved 18 Oct 2026
- Subprocessors & Zoom Affiliates (Effective 2026-10-02)Sub-processor list, retrieved 14 Oct 2026
- Zoom Global Data Processing Addendum (November 2024)DPA, retrieved 18 Oct 2026
- ZoomMate PricingPricing page, retrieved 14 Oct 2026
- Zoom AI Whitepaper: Feature Availability Table (last updated 2026-10-07)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Fathom AI Notetaker, Zoom AI Companion. All tools in the category: Meetings & transcription.