Notion AI
Provider: Notion Labs, Inc. · Based in: Notion Labs, Inc., 685 Market St., San Francisco, CA 94105, USA · Provider website
- Plans
- 4
- Sources
- 12
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 2 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- US only: Free, Plus, BusinessEU option: Enterprise
- Training on inputs
- no: all 4 plans
- DPA
- not publicly documented: Freeyes: Plus, Business, Enterprise
- Provider
- Notion Labs, Inc.
- Based in
- Notion Labs, Inc., 685 Market St., San Francisco, CA 94105, USA (contact address according to the Privacy Policy, q11; Notion: "based in beautiful downtown San Francisco", q6)
Values from 4 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare Notion AI
Compare with another toolCompared plan by plan with other tools in the category Office & collaboration:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | FreeCompare Notion AI Free with another tool | PlusCompare Notion AI Plus with another tool | BusinessCompare Notion AI Business with another tool | EnterpriseCompare Notion AI Enterprise with another tool |
|---|---|---|---|---|
| differs by plan | 0 EUR/user/mo | 9.50 EUR/user/mo… (further prices in the details) | 19.50 EUR/user/mo… (further prices in the details) | not publicly documented |
| Details: Price | EUR 0 per member/month (as of 2026-10-18); AI only as a trial | EUR 9.50 per member/month with annual billing (preselected on the pricing page: "annual billing" (translated label); as of 2026-10-18). With monthly billing (toggle "monthly billing" (translated label)), EUR 11.50 per member/month. No indication whether incl. VAT; AI only as a trial | EUR 19.50 per member/month with annual billing (preselected on the pricing page: "annual billing" (translated label); as of 2026-10-18). With monthly billing (toggle "monthly billing" (translated label)), EUR 23.50 per member/month. No indication whether incl. VAT; Notion AI included (with usage allowance) | not publicly documented (pricing page: "custom plans", "contact sales" (translated labels); as of 2026-10-18) |
| differs by plan | no | no | yes | yes |
| Details: AI features included | no (only limited free trial responses) | no (only limited free trial responses) | yes | yes |
| differs by plan | not publicly documented | yes | yes | yes |
| Details: DPA | not publicly documented for purely personal use: the Personal Use Terms (q10) "apply to personal use of the Services only" and contain no reference to a DPA. For use on behalf of an organisation, according to q10 the MSA applies, of which the DPA forms part (q8). Provider’s DPA | yes: The DPA (version effective from 2026-08-14) forms part of the Master Subscription Agreement (q8). According to the Personal Use Terms, the MSA applies only to use on behalf of an organisation or under a Plus, Business or Enterprise plan (q10). Provider’s DPA | yes: The DPA (version effective from 2026-08-14) forms part of the Master Subscription Agreement (q8). According to the Personal Use Terms, the MSA applies only to use on behalf of an organisation or under a Plus, Business or Enterprise plan (q10). Provider’s DPA | yes: The DPA (version effective from 2026-08-14) forms part of the Master Subscription Agreement (q8). According to the Personal Use Terms, the MSA applies only to use on behalf of an organisation or under a Plus, Business or Enterprise plan (q10). Provider’s DPA |
| no | no | no | no | |
| Details: Training on inputs | Documentation does not differentiate by plan: "By default, Notion and its AI Subprocessors do not use Customer Data to train any models." Free: limited free AI responses for trying it out (trial). | Documentation does not differentiate by plan (see Free). Plus: Trial of Notion AI / limited free AI responses. | "Your use of Notion AI does not grant Notion any right or license to your Customer Data to train our machine learning models." | As Business; additionally: "by default our LLM providers utilize zero data retention for Enterprise plan workspaces". |
| differs by plan | Non-Enterprise: LLM providers retain… | Non-Enterprise: LLM providers at most 30… | LLM providers at most 30 days | Zero Data Retention at LLM providers |
| Details: Data retention | Non-Enterprise: LLM providers retain Customer Data for at most 30 days by default ("30 days or fewer"). Embeddings are deleted within 60 days of deletion of the page/workspace. Deleted content recoverable for 30 days. | Non-Enterprise: LLM providers at most 30 days; embeddings 60 days after deletion. | LLM providers at most 30 days; data-retaining LLMs only after admin activation for specific features. Usage allowance plus Notion Credits for premium models. | Zero Data Retention at LLM providers (default); embeddings deleted 60 days after deletion. |
| differs by plan | US only | US only | US only | EU option |
| Details: Hosting | Data Residency (EU) only for Enterprise; without migration, workspace data remains in the USA. LLM processing by sub-processors: location not stated in the documentation. | Data Residency only for Enterprise; default: USA. | Data Residency only for Enterprise; default: USA. | Data Residency free of charge for Enterprise (q3). European data region: EU-Central-1 (Frankfurt), backup region EU-West-1 (Ireland); in addition USA, Japan and Korea (Japan/Korea via the account team). The feature only changes the storage location of data at rest (page content, uploaded files, search index, messages and files generated by third parties/bots; backups in the same region). Not covered are Notion Calendar/Mail, beta services, integrations, account and usage data, and data processed by sub-processors. The LLM providers for Notion AI operate with Zero Data Retention on Enterprise (q3). Without migration, data remains in the USA (q3). |
| list available | list available | list available | list available | |
| Details: Sub-processors |
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| differs by plan | 7 sources | 7 sources | 7 sources | 8 sources |
| Details: Sources with retrieval date |
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Compare Notion AI Free with another tool
Price and scope
- differs by plan
- 0 EUR/user/mo
EUR 0 per member/month (as of 2026-10-18); AI only as a trial
- differs by plan
- no
no (only limited free trial responses)
Contract and data use
- differs by plan
- not publicly documented
not publicly documented for purely personal use: the Personal Use Terms (q10) "apply to personal use of the Services only" and contain no reference to a DPA. For use on behalf of an organisation, according to q10 the MSA applies, of which the DPA forms part (q8).
Provider’s DPA- no
Documentation does not differentiate by plan: "By default, Notion and its AI Subprocessors do not use Customer Data to train any models." Free: limited free AI responses for trying it out (trial).
- differs by plan
- Non-Enterprise: LLM providers retain…
- Non-Enterprise: LLM providers retain Customer Data for at most 30 days by default ("30 days or fewer"). Embeddings are deleted within 60 days of deletion of the page/workspace. Deleted content recoverable for 30 days.
Hosting and sharing
- differs by plan
- US only
Data Residency (EU) only for Enterprise; without migration, workspace data remains in the USA. LLM processing by sub-processors: location not stated in the documentation.
- list available
- Anthropic (AI agents, hosting of LLMs and embeddings, abuse prevention; Global)
- OpenAI (hosting LLMs/embeddings, abuse prevention; Global)
- Google LLC (hosting LLMs/embeddings, abuse prevention; Global)
- X.AI LLC (hosting LLMs/embeddings; USA, UK)
- Fireworks, Baseten Labs, Modal Labs (hosting LLMs/embeddings; Global)
- Cerebras Systems Inc. (hosting LLMs/embeddings; USA)
- Turbopuffer (vector database for embeddings; USA, Germany, Korea, Japan)
- Exa, Parallel Web Systems (web search; USA), Browserbase (web access for AI agents; USA, Spain), Vercel (code execution/agent actions; USA), Anysource/Runlayer (MCP security; USA)
- AssemblyAI (transcription; USA), DeepL (translation; USA)
- AWS (hosting and storage; USA, EU, Korea, Japan); further infrastructure, support and business sub-processors as per the list (q7, page states "Last updated": 2026-09-21)
Evidence
- differs by plan
- 7 sources
- Notion AI security & privacy practicesDocumentation, retrieved 14 Oct 2026
- Notion PricingPricing page, retrieved 18 Oct 2026
- Notion AI (Help Center)Documentation, retrieved 7 Oct 2026
- Notion's List of SubprocessorsSub-processor list, retrieved 18 Oct 2026
- Notion Data Processing Addendum (effective from 2026-08-14)DPA, retrieved 18 Oct 2026
- Notion Personal Use Terms of ServiceTerms and conditions, retrieved 18 Oct 2026
- Notion Privacy Policy (Last Updated: September 29, 2025)Privacy notice, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
Provider: Notion Labs, Inc., San Francisco, USA. DPA 4.1: the customer authorises Notion and its sub-processors to transfer Customer Personal Data across borders, including from the EEA/Switzerland/UK to the USA. DPA 4.2: for Restricted Transfers, the EU standard contractual clauses (Implementing Decision 2021/914) or the UK IDTA apply (q8). Without Data Residency Migration, data remains in the USA. Sub-processors may process outside the data region (q3). The LLM sub-processors are predominantly listed with location 'Global' or USA (q7). EU-US Data Privacy Framework: Notion Labs, Inc. is entered in the DPF List (EU-US, Swiss-US and UK Extension, each with status "Active - Re-certification under Review", retrieved 2026-10-18, q12); the DPA and the Privacy Policy do not mention the DPF. Privacy Policy (q11): information "may be transferred, processed, and stored anywhere in the world, including but not limited to, the United States".
- Data residency for Notion (Documentation), retrieved 14 Oct 2026
- Notion's List of Subprocessors (Sub-processor list), retrieved 18 Oct 2026
- Notion Data Processing Addendum (effective from 2026-08-14) (DPA), retrieved 18 Oct 2026
- Notion Privacy Policy (Last Updated: September 29, 2025) (Privacy notice), retrieved 18 Oct 2026
- Data Privacy Framework List: Notion Labs, Inc. (DPF List), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Security page (q5): SOC 2, ISO 27001, ISMAP and BSI C5 (annual audits); ISO 27701 and ISO 27018 independently attested; BAA for HIPAA on Enterprise. Trust Center (q9) additionally lists SOC 2 Type I/II, SOC 3, CAIQ, HIPAA Compliance Attestation Report and, in the intro, ISO 27001/17/18/701; in addition, among others, PCI DSS Merchant Compliance, K-FSI and CASA Tier 3. Reports and certificates in the Trust Center only via "Request access to documentation". According to q1, Notion AI is in scope of the SOC 2 Type 2 report and the ISO 27001 certification. ISO 42001: not listed in the Trust Center (retrieved 2026-10-18).
- Notion AI security & privacy practices (Documentation), retrieved 14 Oct 2026
- Notion Security (Trust Center), retrieved 14 Oct 2026
- Notion Trust Center (Trust Center), retrieved 18 Oct 2026
AI Act
Functions: Text generation and editing, summarisation, translation, Notion Agent (multi-step tasks), Research Mode, Enterprise Search across connected apps, AI Meeting Notes (transcription/summarisation, beta), image generation (beta), database autofill.
Provider’s statement: Trust Center (q9), section 'EU AI Act compliance': "Notion complies with the EU AI Act requirements." Notion AI is stated to be classified as a "limited-risk AI system" within the risk-based framework, and Notion itself categorised as a "deployer of AI systems" (provider's self-declaration). No document specific to the AI Act is listed in the Trust Center; an "AI Tools Usage and Governance Policy" is listed, available only on request for access (retrieved 2026-10-18).
Classification (for review, not legal advice): For review: customer typically a deployer (Art. 3(4)). Potentially relevant under Art. 50: published AI-generated texts (para. 4) and AI image generation (para. 2 lies with the provider). Not legal advice.
- Notion AI (Help Center) (Documentation), retrieved 7 Oct 2026
- Notion Trust Center (Trust Center), retrieved 18 Oct 2026
Open points of the review
- Trust Center documents (SOC 2 report, ISO certificate, "AI Tools Usage and Governance Policy") only on request for access; the self-classification under the EU AI Act (q9) therefore cannot be checked against documents.
- EU-US Data Privacy Framework: status "Active - Re-certification under Review" (q12); whether the re-certification will be completed is open. Contractually, the DPA bases transfers on SCCs/UK IDTA (q8).
Frequently asked questions
Where does Notion AI store data?
US only (plans: Free, Plus, Business); EU hosting selectable (plans: Enterprise). According to the provider, as of 18 Oct 2026.
Is there a DPA for Notion AI?
not publicly documented in: Free; yes in: Plus, Business, Enterprise. Based on our research, as of 18 Oct 2026.
Does Notion AI use inputs for AI training?
no in: Free, Plus, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Where is the provider based?
Notion Labs, Inc., 685 Market St., San Francisco, CA 94105, USA. According to the provider, as of 18 Oct 2026.
All sources
- 01Notion AI security & privacy practicesDocumentation · retrieved 14 Oct 2026
- 02Notion PricingPricing page · retrieved 18 Oct 2026
- 03Data residency for NotionDocumentation · retrieved 14 Oct 2026
- 04Notion AI (Help Center)Documentation · retrieved 7 Oct 2026
- 05Notion SecurityTrust Center · retrieved 14 Oct 2026
- 06About NotionDocumentation · retrieved 7 Oct 2026
- 07Notion's List of SubprocessorsSub-processor list · retrieved 18 Oct 2026
- 08Notion Data Processing Addendum (effective from 2026-08-14)DPA · retrieved 18 Oct 2026
- 09Notion Trust CenterTrust Center · retrieved 18 Oct 2026
- 10Notion Personal Use Terms of ServiceTerms and conditions · retrieved 18 Oct 2026
- 11Notion Privacy Policy (Last Updated: September 29, 2025)Privacy notice · retrieved 18 Oct 2026
- 12Data Privacy Framework List: Notion Labs, Inc.DPF List · retrieved 18 Oct 2026
More tools in Office & collaboration with an EU hosting option (in at least one plan)
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- Atlassian Rovo · Based in: Atlassian Pty Ltd
- ClickUp Brain · Based in: Mango Technologies, Inc. DBA ClickUp, 350 Tenth Ave, 5th floor, San Diego, CA 92101, USA
- Microsoft 365 Copilot · Based in: According to the Microsoft Privacy Statement
All tools in Office & collaboration · Tools with an EU hosting option
Further reading
All tools in the category: Office & collaboration. Notion AI has at least one plan with an EU hosting option; see also AI tools with an EU hosting option. Figures across all tools: Data report.