Asana AI
Asana AI (AI Teammates, AI Studio)
Provider: Asana, Inc. · Based in: Asana, Inc., 633 Folsom Street, Suite 100, San Francisco, CA 94107-3600, USA · Provider website
- Plans
- 3
- Sources
- 12
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 3 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- mixed: Personal, Starter / AdvancedEU option: Enterprise / Enterprise+
- Training on inputs
- opt-out available: all 3 plans
- DPA
- not publicly documented: Personalyes: Starter / Advanced, Enterprise / Enterprise+
- Provider
- Asana, Inc.
- Based in
- Asana, Inc., 633 Folsom Street, Suite 100, San Francisco, CA 94107-3600, USA (q4)
Values from 3 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare Asana AI
Compare with another toolCompared plan by plan with other tools in the category Office & collaboration:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | PersonalCompare Asana AI Personal with another tool | Starter / AdvancedCompare Asana AI Starter / Advanced with another tool | Enterprise / Enterprise+Compare Asana AI Enterprise / Enterprise+ with another tool |
|---|---|---|---|
| differs by plan | 0 USD | several tiers | custom |
| Details: Price | 0 USD („Free forever“), up to 2 users (pricing page) | Starter 10.99 USD and Advanced 24.99 USD per user per month with annual billing (13.49 USD and 30.49 USD respectively, monthly), with no user cap. AI surcharge: additional AI requests 0.50 USD per request (prepaid packs) or 0.60 USD (pay-as-you-go, billed monthly). AI Studio Plus (annual subscription with 100,000 credits per month) and AI Studio Pro (20 million credits per year) chargeable, amounts stated neither on the pricing page nor in the help centre (pricing page, net/gross not stated) | Custom (pricing page: contact sales); data residency for Enterprise as a paid add-on, included in Enterprise+ (price not stated, set-up via sales). |
| differs by plan | no | yes | yes |
| Details: AI features included | no (pricing page: Personal card without „Asana AI included“; according to the FAQ, AI Studio only in Starter, Advanced, Enterprise and Enterprise+) | yes (AI Teammates and Asana Dash: 5 requests per user per month, up to 50 requests per account; AI Studio Basic with rate limits: Starter 50K, Advanced 75K credits per billing account per month; AI Studio Plus/Pro chargeable; pricing page) | yes (as above; higher allowances per account according to the pricing page) |
| differs by plan | not publicly documented | yes | yes |
| Details: DPA | not publicly documented (according to its text, the DPA is part of the „applicable subscription agreement“; according to the User Terms, Personal users are „Free Users“ without a Customer Agreement) | yes (Data Processing Addendum, effective 2026-09-01, part of the subscription agreement of paying customers; with EU SCCs, UK Addendum and Swiss SCCs) Provider’s DPA | yes (Data Processing Addendum, effective 2026-09-01) Provider’s DPA |
| opt-out available | opt-out available | opt-out available | |
| Details: Training on inputs | Privacy policy (as of 08/2026): metadata training of its own ML models, „When features powered by Asana AI are enabled in your domain“; according to the pricing page, Asana AI features are not included in Personal. Free User Content: licence to Asana „as permitted by Asana’s Privacy Statement“ (User Terms 8.2). | Privacy policy (as of 08/2026): 'When features powered by Asana AI are enabled in your domain, we use metadata related to your domain's use of Asana to train machine learning models' (the models also take effect in other domains); admins can adjust AI settings. Third-party LLMs are contractually excluded from training on customer data; AI page: partners delete customer data after each request. | as for Personal to Advanced (privacy policy): metadata training of its own ML models, admin setting; third-party LLMs contractually excluded from training. |
| differs by plan | DPA | DPA | as above |
| Details: Data retention | DPA (2026-09-01): retention 'For as long as necessary to provide the Service as described in the Agreement, as legally or contractually required, or upon receipt of Customer's written request for deletion'; after contract end, deletion on written request, otherwise deletion 'in line with its obligations under Applicable Law'; 'Customer Personal Data is deleted or anonymized upon termination of the Agreement'. Privacy policy: retention for the duration of the purposes, no fixed periods. AI page: AI partners must delete customer data after each query. | DPA (2026-09-01): retention 'For as long as necessary to provide the Service as described in the Agreement, as legally or contractually required, or upon receipt of Customer's written request for deletion'; after contract end, deletion on written request, otherwise deletion 'in line with its obligations under Applicable Law'; 'Customer Personal Data is deleted or anonymized upon termination of the Agreement'. Privacy policy: retention for the duration of the purposes, no fixed periods. AI page: AI partners must delete customer data after each query. | as above |
| differs by plan | mixed | mixed | EU option |
| Details: Hosting | Pricing page (comparison table): data residency only as an add-on (Enterprise) or included (Enterprise+), not offered for this plan. Product-Specific Terms: without a data residency SKU, hosting in an AWS data centre in the US (migration from there only with the SKU). Sub-processor list (as of 2026-09-11): AWS data centres in the US, Germany, Ireland, Australia, Japan. | Pricing page (comparison table): data residency only as an add-on (Enterprise) or included (Enterprise+), not offered for this plan. Product-Specific Terms: without a data residency SKU, hosting in an AWS data centre in the US (migration from there only with the SKU). Sub-processor list (as of 2026-09-11): AWS data centres in the US, Germany, Ireland, Australia, Japan. | Help centre 'Data Residency for Asana': data residency as an add-on for Enterprise, included in Enterprise+; regions Frankfurt (backup Dublin), Virginia (default), Tokyo, Sydney; customer data (teams, projects, tasks, exports, attachments) and profile data are stored in the chosen location, while authentication data and usage data, among others, are stored outside it. AI: 'customers who have chosen the European Union for their Data Residency settings will have their data processed on servers located in the EU'; AI features are disabled if the LLM is not available in the EU; for other regions, AI processing in the US. In addition, Enterprise Key Management as an add-on (Product-Specific Terms). |
| list available | list available | list available | |
| Details: Sub-processors |
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| differs by plan | 8 sources | 9 sources | 8 sources |
| Details: Sources with retrieval date |
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Compare Asana AI Personal with another tool
Price and scope
- differs by plan
- 0 USD
0 USD („Free forever“), up to 2 users (pricing page)
- differs by plan
- no
no (pricing page: Personal card without „Asana AI included“; according to the FAQ, AI Studio only in Starter, Advanced, Enterprise and Enterprise+)
Contract and data use
- differs by plan
- not publicly documented
not publicly documented (according to its text, the DPA is part of the „applicable subscription agreement“; according to the User Terms, Personal users are „Free Users“ without a Customer Agreement)
- opt-out available
Privacy policy (as of 08/2026): metadata training of its own ML models, „When features powered by Asana AI are enabled in your domain“; according to the pricing page, Asana AI features are not included in Personal. Free User Content: licence to Asana „as permitted by Asana’s Privacy Statement“ (User Terms 8.2).
- differs by plan
- DPA
- DPA (2026-09-01): retention 'For as long as necessary to provide the Service as described in the Agreement, as legally or contractually required, or upon receipt of Customer's written request for deletion'; after contract end, deletion on written request, otherwise deletion 'in line with its obligations under Applicable Law'; 'Customer Personal Data is deleted or anonymized upon termination of the Agreement'. Privacy policy: retention for the duration of the purposes, no fixed periods. AI page: AI partners must delete customer data after each query.
Hosting and sharing
- differs by plan
- mixed
Pricing page (comparison table): data residency only as an add-on (Enterprise) or included (Enterprise+), not offered for this plan. Product-Specific Terms: without a data residency SKU, hosting in an AWS data centre in the US (migration from there only with the SKU). Sub-processor list (as of 2026-09-11): AWS data centres in the US, Germany, Ireland, Australia, Japan.
- list available
- Amazon Web Services (cloud; US, Germany, Ireland, Australia, Japan)
- Google Cloud (cloud; US, Belgium, Frankfurt, London, Madrid, Milan, Zurich)
- Fireworks AI (cloud service provider, US; since 2026-08-31)
- LLM providers: Anthropic (US), OpenAI OpCo (US and Norway), Google Gemini Enterprise Agent Platform (US, Belgium, Frankfurt, London, Madrid, Milan, Zurich), AWS Bedrock (US, EU)
- Analytics/data warehouse: Amplitude, Databricks, Segment, Tableau (US)
- Support: Intercom (AI chatbot), Salesforce Service Cloud (US)
Evidence
- differs by plan
- 8 sources
- PricingPricing page, retrieved 18 Oct 2026
- Asana Product-Specific Terms (Effective 2026-10-05)Terms and conditions, retrieved 18 Oct 2026
- Privacy Statement (Effective 2026-09-01)Privacy notice, retrieved 18 Oct 2026
- Subprocessors (Last updated 2026-09-11)Sub-processor list, retrieved 18 Oct 2026
- Data Processing Addendum (Effective 2026-09-01)DPA, retrieved 18 Oct 2026
- Asana User Terms of Service (Effective 2024-01-01)Terms and conditions, retrieved 14 Oct 2026
- Data Residency for Asana (help centre)Documentation, retrieved 18 Oct 2026
- AI Studio add-on and pricing (help centre)Documentation, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
Privacy policy: Asana is certified under the EU-US Data Privacy Framework, the UK Extension and the Swiss-US DPF; group companies conclude data transfer agreements. The DPA (2026-09-01) contains EU SCCs, the UK Addendum and Swiss SCCs. Sub-processors: including Anthropic (US), OpenAI (US and Norway), Fireworks (US). The sub-processor list does not state a transfer mechanism per sub-processor, only generally: 'Our subprocessors may rely on transfer mechanisms such as adequacy decisions, data privacy frameworks, or SCCs.' The Trust Center lists a 'Transfer Impact Assessment (2024)' (not inspected).
- Privacy Statement (Effective 2026-09-01) (Privacy notice), retrieved 18 Oct 2026
- Subprocessors (Last updated 2026-09-11) (Sub-processor list), retrieved 18 Oct 2026
- Data Processing Addendum (Effective 2026-09-01) (DPA), retrieved 18 Oct 2026
- Asana Trust Center (documents) (Trust Center), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Trust page: SOC 2 Type 2, SOC 3, ISO/IEC 27001:2022, 27017:2015, 27018:2019, 27701:2019, CSA STAR Level 1; GDPR documentation; HIPAA, GLBA, FERPA. The Trust Center (trustcenter.asana.com) lists 35 documents, including 'Asana Platform - 2026 SOC 2 Type 2 + HIPAA - Report' and 'Asana Platform - 2026 SOC 3 Type 2 - Report', as well as badges for ISO 27001, 27017, 27018, 27701, DORA, EU-US DPF and TX-RAMP, among others (self-declaration, reports not inspected).
- Trust (Trust Center), retrieved 18 Oct 2026
- Asana Trust Center (documents) (Trust Center), retrieved 18 Oct 2026
AI Act
Functions: AI Teammates (30+ prebuilt agents), Asana Dash, AI Studio (no-code automation), AI agents, MCP server, StackAI by Asana (pricing page, AI page, Product-Specific Terms).
Provider’s statement: Product-Specific Terms (Last Updated 2026-10-01, Effective 2026-10-05): use of Asana AI is prohibited for, among other things, biometric categorisation, employment decisions, educational assessment, social benefits, law enforcement, 'social scoring' and any purpose prohibited under the EU AI Act; output may not be presented as human-generated; the Terms require 'appropriate human oversight'. A statement on the provider's own AI Act role is not publicly documented in the Product-Specific Terms, privacy policy, DPA, AI page or Trust page (as of 2026-10-18).
Classification (for review, not legal advice): To be reviewed: customer is typically a deployer (Art. 3 No. 4 AI Act). The prohibited uses in the Terms partly correspond to categories from Annex III and Art. 5; this is to be taken into account during use. The models come from third-party providers. Not legal advice.
- Asana Product-Specific Terms (Effective 2026-10-05) (Terms and conditions), retrieved 18 Oct 2026
Current notes 2026
Product-Specific Terms last updated 2026-10-01 (effective 2026-10-05), privacy policy and DPA effective 2026-09-01, sub-processor list 2026-09-11 (Fireworks AI since 2026-08-31). Asana trains its own ML models on domain metadata; according to the provider, third-party LLMs may not train on customer data. According to the help centre, with EU data residency AI requests are processed in the EU; some Anthropic features are then unavailable.
Open points of the review
- Prices for AI Studio Plus and Pro and for the data residency add-on not public (purchase in the product or via sales).
- Fixed retention and deletion periods (e.g. trash, period after contract end) not documented.
- SOC 2 report and Transfer Impact Assessment in the Trust Center not inspected (access via 'Get Access').
Frequently asked questions
Where does Asana AI store data?
mixed (plans: Personal, Starter / Advanced); EU hosting selectable (plans: Enterprise / Enterprise+). According to the provider, as of 18 Oct 2026.
Is there a DPA for Asana AI?
not publicly documented in: Personal; yes in: Starter / Advanced, Enterprise / Enterprise+. Based on our research, as of 18 Oct 2026.
Does Asana AI use inputs for AI training?
opt-out available in: Personal, Starter / Advanced, Enterprise / Enterprise+. According to the provider, as of 18 Oct 2026.
Where is the provider based?
Asana, Inc., 633 Folsom Street, Suite 100, San Francisco, CA 94107-3600, USA. According to the provider, as of 18 Oct 2026.
All sources
- 01PricingPricing page · retrieved 18 Oct 2026
- 02Asana AIProvider product page · retrieved 18 Oct 2026
- 03Asana Product-Specific Terms (Effective 2026-10-05)Terms and conditions · retrieved 18 Oct 2026
- 04Privacy Statement (Effective 2026-09-01)Privacy notice · retrieved 18 Oct 2026
- 05Subprocessors (Last updated 2026-09-11)Sub-processor list · retrieved 18 Oct 2026
- 06Data Processing Addendum (Effective 2026-09-01)DPA · retrieved 18 Oct 2026
- 07TrustTrust Center · retrieved 18 Oct 2026
- 08Terms of ServiceTerms and conditions · retrieved 14 Oct 2026
- 09Asana User Terms of Service (Effective 2024-01-01)Terms and conditions · retrieved 14 Oct 2026
- 10Data Residency for Asana (help centre)Documentation · retrieved 18 Oct 2026
- 11AI Studio add-on and pricing (help centre)Documentation · retrieved 18 Oct 2026
- 12Asana Trust Center (documents)Trust Center · retrieved 18 Oct 2026
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All tools in Office & collaboration · Tools with an EU hosting option
Further reading
All tools in the category: Office & collaboration. Asana AI has at least one plan with an EU hosting option; see also AI tools with an EU hosting option. Figures across all tools: Data report.