innoGPT vs. You.com: data protection per plan

yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)

yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)

yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)

yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)

yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); security page: DPA can be concluded in the account settings, listed for download in the Trust Center; text of the DPA not publicly reviewed

yes (DPA under Art. 28 GDPR according to T&Cs § 9 and the page for persons bound by professional secrecy; in addition a confidentiality undertaking as a contributing person under § 203(4) StGB); contract texts not publicly reviewed

yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); security page: DPA can be concluded in the account settings, listed for download in the Trust Center; text of the DPA not publicly reviewed

not publicly documented whether a DPA applies to this plan. According to its text, the public DPA (you.com/dpa, as of 2025-12-12) becomes part of the 'Master Subscription Agreement or other written electronic agreements' with the signing customer; the 'You.com MSA (Online)' linked on the pricing page (version December 2025), which is accepted by clicking or by using the platform, does not refer to the DPA.

yes: public 'SuSea, Inc. Data Processing Addendum' (you.com/dpa, 'Last updated: December 12, 2025', linked in the footer of the pricing page); in the Trust Center, 'You.com DPA - March 2025' and 'You.com DPA - Security Addendum' are also available to view. According to its text, the DPA becomes part of the Master Subscription Agreement or another written/electronic agreement. Pricing page: 'DPA-ready'.

not publicly documented whether a DPA applies to this plan. According to its text, the public DPA (you.com/dpa, as of 2025-12-12) becomes part of the 'Master Subscription Agreement or other written electronic agreements' with the signing customer; the 'You.com MSA (Online)' linked on the pricing page (version December 2025), which is accepted by clicking or by using the platform, does not refer to the DPA.

T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.

T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.

T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.

T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.

T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.

Pricing page: 'Vertraglich zugesicherter Verzicht auf Modelltraining' (translated: contractually assured waiver of model training). T&Cs § 9 and app privacy policy section 4: no use of customer data or content for training; AI providers under contracts that exclude training on customer data.

T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.

Privacy notice (as of 2026-09-22): You.com does not use the content of prompts, files or generated outputs for training or fine-tuning its own models; contracts with the providers of the integrated language models prohibit them from training on this content, 'except where you have separately opted in'. De-identified and aggregated content may be used for other purposes. Zero Data Retention documentation: requests are not used for training. The statements are not differentiated by plan. By contrast, section 4.5 of the terms of use (as of 2024-08-27) permits the use of Content 'to: (a) provide, maintain, train and improve the Services'; the privacy notice governs which rule prevails in the event of a conflict only for Enterprise customers and 'Paid Subscriber's subscription terms'.

Privacy notice (as of 2026-09-22): You.com does not use the content of prompts, files or generated outputs for training or fine-tuning its own models; contracts with the providers of the integrated language models prohibit them from training on this content, 'except where you have separately opted in'. De-identified and aggregated content may be used for other purposes. Zero Data Retention documentation: requests are not used for training. The statements are not differentiated by plan. Additionally with ZDR: requests are not used for training, not sold to third parties and not sent to Google or Bing (documentation). MSA (Online, December 2025) 3.4.3: You.com uses Customer Data (Prompts and Output) only 'as necessary to provide Customer with the Services, comply with applicable law, and for safety purposes'; Platform Analyses (statistical usage data without identifying Customer Data) may be used for product development (6.5).

Privacy notice (as of 2026-09-22): You.com does not use the content of prompts, files or generated outputs for training or fine-tuning its own models; contracts with the providers of the integrated language models prohibit them from training on this content, 'except where you have separately opted in'. De-identified and aggregated content may be used for other purposes. Zero Data Retention documentation: requests are not used for training. The statements are not differentiated by plan. MSA (Online, December 2025) 3.4.3: You.com uses Customer Data (Prompts and Output) only 'as necessary to provide Customer with the Services, comply with applicable law, and for safety purposes'; Platform Analyses (statistical usage data without identifying Customer Data) may be used for product development (6.5). By contrast, section 4.5 of the terms of use (as of 2024-08-27) permits the use of Content 'to: (a) provide, maintain, train and improve the Services'; the privacy notice governs which rule prevails in the event of a conflict only for Enterprise customers and 'Paid Subscriber's subscription terms'.

T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).

T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).

T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).

T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).

T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).

As Business; in addition, according to the pricing page and the page for persons bound by professional secrecy, 'EU-Hosting in Berlin' (ISO 27001 certified) with the § 203 licence; the customer controls which models are enabled. T&Cs § 9: processing generally on servers in the EU; non-EU models only where expressly selected.

As Business; in addition, according to the pricing page, self-hosting/on-premises possible (scope not publicly documented).

Terms of use (as of 2024-08-27, Section 2.3): 'We are based in the United States and the Services are provided from the United States.' Privacy notice (as of 2026-09-22): 'We use Amazon Web Services for various content hosting'. Trust Center (sub-processor list): all cloud/hosting providers (AWS, Google Cloud, Microsoft Azure, Vercel, MongoDB Atlas) with location 'United States'. EU option: not publicly documented.

Terms of use (as of 2024-08-27, Section 2.3): 'We are based in the United States and the Services are provided from the United States.' Privacy notice (as of 2026-09-22): 'We use Amazon Web Services for various content hosting'. Trust Center (sub-processor list): all cloud/hosting providers (AWS, Google Cloud, Microsoft Azure, Vercel, MongoDB Atlas) with location 'United States'. EU option: not publicly documented.

Terms of use (as of 2024-08-27, Section 2.3): 'We are based in the United States and the Services are provided from the United States.' Privacy notice (as of 2026-09-22): 'We use Amazon Web Services for various content hosting'. Trust Center (sub-processor list): all cloud/hosting providers (AWS, Google Cloud, Microsoft Azure, Vercel, MongoDB Atlas) with location 'United States'. EU option: not publicly documented.

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
• Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
• Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
• Clerk Inc. (USA): sign-in and user management; processing USA
• API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
• Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
• Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
• Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
• PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
• Astrodon Inc. (USA): sending e-mail; processing USA
• LlamaIndex Inc. (USA): file processing; processing EU
• Amazon Web Services EMEA SARL: AI models; processing EU
• Google Ireland Limited (Ireland): AI models; processing EU
• Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
• Mistral AI (France): AI models; processing EU (France)
• OpenAI Ireland Ltd (Ireland): AI models; processing EU
• Perplexity AI, Inc. (USA): AI models; processing USA
• Replicate, Inc. (USA): AI models (image generation); processing USA
• Exa Labs Inc. (USA): web search; processing USA
• Sideguide Technologies Inc. (USA): fetching web pages; processing USA
• Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
• Pipedream Inc. (USA): third-party integrations; processing USA
• Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
• Rewardful Inc. (Canada): affiliate programme; processing Canada
• For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)

• According to the Trust Center (sub-processor list, 24 entries; location 'United States' in each case, no location for Coralogix and Gong): cloud/infrastructure: Amazon Web Services, Google Cloud Platform (also LLM provider, according to the list 'with Zero Data Retention and Zero Data Training'), Microsoft Azure, Vercel, MongoDB Atlas (database), Confluent (Kafka infrastructure for user events), Cloudflare (CDN, security, DNS)
• LLM/model providers according to the Trust Center: Anthropic, OpenAI, Together.ai, Fireworks.AI (each 'Zero Data Retention and Zero Data Training'), Cohere (without this addition), Baseten (model serving), Modal (sandbox), Anchor Browser
• Others according to the Trust Center: Osano (privacy operations), Descope (identity/accounts), Moesif (billing analytics), Coralogix (observability/logs), Tableau (product analytics), Stripe (payments), Braze and HubSpot (marketing/CRM), Gong (sales)
• Privacy notice: AWS 'for various content hosting'; Google Analytics and Google Tag Manager for analytics; Stripe for payment processing
• In addition, 'Supplemental Subprocessors.xlsx' in the Trust Center only on access request; content not publicly documented

• According to the Trust Center (sub-processor list, 24 entries; location 'United States' in each case, no location for Coralogix and Gong): cloud/infrastructure: Amazon Web Services, Google Cloud Platform (also LLM provider, according to the list 'with Zero Data Retention and Zero Data Training'), Microsoft Azure, Vercel, MongoDB Atlas (database), Confluent (Kafka infrastructure for user events), Cloudflare (CDN, security, DNS)
• LLM/model providers according to the Trust Center: Anthropic, OpenAI, Together.ai, Fireworks.AI (each 'Zero Data Retention and Zero Data Training'), Cohere (without this addition), Baseten (model serving), Modal (sandbox), Anchor Browser
• Others according to the Trust Center: Osano (privacy operations), Descope (identity/accounts), Moesif (billing analytics), Coralogix (observability/logs), Tableau (product analytics), Stripe (payments), Braze and HubSpot (marketing/CRM), Gong (sales)
• Privacy notice: AWS 'for various content hosting'; Google Analytics and Google Tag Manager for analytics; Stripe for payment processing
• In addition, 'Supplemental Subprocessors.xlsx' in the Trust Center only on access request; content not publicly documented

• According to the Trust Center (sub-processor list, 24 entries; location 'United States' in each case, no location for Coralogix and Gong): cloud/infrastructure: Amazon Web Services, Google Cloud Platform (also LLM provider, according to the list 'with Zero Data Retention and Zero Data Training'), Microsoft Azure, Vercel, MongoDB Atlas (database), Confluent (Kafka infrastructure for user events), Cloudflare (CDN, security, DNS)
• LLM/model providers according to the Trust Center: Anthropic, OpenAI, Together.ai, Fireworks.AI (each 'Zero Data Retention and Zero Data Training'), Cohere (without this addition), Baseten (model serving), Modal (sandbox), Anchor Browser
• Others according to the Trust Center: Osano (privacy operations), Descope (identity/accounts), Moesif (billing analytics), Coralogix (observability/logs), Tableau (product analytics), Stripe (payments), Braze and HubSpot (marketing/CRM), Gong (sales)
• Privacy notice: AWS 'for various content hosting'; Google Analytics and Google Tag Manager for analytics; Stripe for payment processing
• In addition, 'Supplemental Subprocessors.xlsx' in the Trust Center only on access request; content not publicly documented

EUR 9.90 per month incl. VAT; with annual billing ('1 Monat gratis', one month free) EUR 9.08 per month; 7-day free trial without payment details (pricing page, as of 2026-10-18)

EUR 19 per month incl. VAT; with annual billing EUR 17.42 per month (pricing page, as of 2026-10-18)

EUR 34.90 per month incl. VAT for up to 5 people in a household; with annual billing EUR 31.99 per month (pricing page, as of 2026-10-18)

EUR 49.90 per month incl. VAT; with annual billing EUR 45.74 per month (pricing page, as of 2026-10-18)

Pricing page (as of 2026-10-18, excl. VAT): Business EUR 25 per user/month, with annual billing EUR 22.92; Business Max licence (higher individual premium budget, can be combined with Business licences) EUR 109 per user/month, annually EUR 99. One-off top-up packs EUR 5 to 1,000. Add-ons: PII filter from EUR 69/month, video generation per generation, audio overview 3 generations/month free, external API per token (token prices per model on the models page, e.g. gpt-5 EUR 1.29 input / EUR 10.29 output per million tokens; VAT not stated there). 7-day free trial (standard models only).

EUR 25 per user/month excl. VAT, from 20 licences, on request only (pricing page, as of 2026-10-18); according to the pricing page the trial is not yet § 203 compliant

Custom, contact sales; possible from 1,000+ users; pilot programme 3 months from EUR 8,500 (pricing page, as of 2026-10-18)

Free (pricing page)

Custom (pricing page: 'Custom, Talk to our humans')

Web Search API 5 USD per 1,000 calls; Contents API 1 USD per 1,000 pages; Answer API 5 USD per 1,000 calls; Research API per 1,000 calls: Lite 12 USD, Standard 50 USD, Deep 100 USD, Exhaustive 450 USD, Frontier 1,200 USD; Finance Research Deep 110 USD, Exhaustive 500 USD per 1,000 calls; no minimum purchase, no platform fee (pricing page, in USD); according to MSA (Online) 5.8, the fees do not include any taxes, including value-added tax ('value-added')

yes (unlimited standard messages with the 'innoGPT Standard' model; scope of premium models for this plan not stated on the pricing page)

yes (unlimited standard messages; all AI models, premium models included within a monthly budget)

yes (unlimited standard messages; all AI models within the monthly budget)

yes (everything in Personal; according to the pricing page 'Rund 3× mehr Premium als Personal' (translated: around 3× more premium than Personal); image generation, Deep Research)

yes (all features, team collaboration, SSO/SAML at extra cost, up to 1,000 users; premium models via a shared team budget; add-ons: PII filter, video generation, audio overview, external OpenAI-compatible API)

yes (main Business features according to the pricing page, 'scope growing continuously' (translated); confidentiality undertaking under § 203(4) of the German Criminal Code (StGB); activation only on request after review)

yes (organisation-wide rollout with own governance; § 203 licence possible; self-hosting/on-premises; dedicated support manager; custom SLAs)

yes (Web Search via MCP server, up to 100 requests per day, without API key or account)

yes (all APIs; according to the pricing page, custom load capacity and SLA support)

yes (Web Search, Contents, Answer, Research and Finance Research API; all endpoints, SDKs and MCP)