Grok vs. innoGPT: data protection per plan
Grok (6 plans) and innoGPT (7 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Grok | innoGPT |
|---|---|---|
| Provider based in | SpaceXAI LLC, 1450 Page Mill Rd, Palo Alto, CA 94304, USA | Inno KI GmbH, Osloer Str. 6, 49377 Vechta, Germany |
| Plans recorded | 6 | 7 |
| Hosting | US only: Free, Plus / Premium / Super / Ultramixed: Grok Teams, Grok Enterprise, API, API with Zero Data Retention | EU option: all 7 plans |
| Training on inputs | opt-out available: Free, Plus / Premium / Super / Ultrano: Grok Teams, Grok Enterprise, API, API with Zero Data Retention | no: all 7 plans |
| DPA | no: Free, Plus / Premium / Super / Ultrayes: Grok Teams, Grok Enterprise, API, API with Zero Data Retention | yes: all 7 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Grok Grok Teams vs. innoGPT Business
| Feature | GrokGrok Teams (grok.com; documentation: 'Grok Business') | innoGPTBusiness (incl. Business Max licence) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes: Enterprise FAQ: 'if you submit personal data to our Services, our Data Processing Addendum (DPA) applies and is automatically incorporated into our Enterprise Terms of Service'; the Grok Business guide refers, for team workspaces, to the 'Terms of Service - Enterprise', which according to their preamble also apply to purchases by 'online purchase confirmation'. The DPA (effective 2026-09-22) provides for the processing of personal data only via the ZDR API. Provider’s DPA | yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); security page: DPA can be concluded in the account settings, listed for download in the Trust Center; text of the DPA not publicly reviewed |
| no | no | |
| Details: Training on inputs | Enterprise terms (as of 2026-08-14): SpaceXSI does not use User Content to train foundation models, LLMs or other AI systems, 'subject to disclosures to Customer and Customer-controlled user settings'; SpaceXSI may use de-identified or aggregated data except with ZDR. Business guide (as of 2026-10-10): team workspaces with 'Privacy guarantees as outlined in SpaceXSI's terms of service' (link to the Enterprise terms). Enterprise FAQ: 'we do not use your business data, including inputs (prompts) or outputs (answers), for training our models'; in some cases SpaceXSI offers free credits in exchange for permission to train. | T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan. |
| differs by plan | mixed | EU option |
| Details: Data residency | The privacy policy does not apply to data processed for business customers. DPA (q10): processing 'on a global basis outside Europe', including in the USA; sub-processors in the US, one subsidiary in the UK. The pricing page mentions data residency only in the Enterprise section; EU region not documented. | T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated). |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Enterprise terms: User Content is deleted… | App privacy policy section 11: content is… |
| Details: Data retention | Enterprise terms: User Content is deleted no later than 30 days after the end of the interaction, unless otherwise specified in the Order Form, by self-service setting or by law. Pricing page: Teams with 'Custom Chat data retention'. | App privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings. |
| differs by plan | from 30 USD/user/mo | several tiers |
| Details: Price | from 30 USD per user per month ('$30+/user/month'; seat types combinable), excl. taxes (pricing page) | Pricing page (as of 2026-10-18, excl. VAT): Business EUR 25 per user/month, with annual billing EUR 22.92; Business Max licence (higher individual premium budget, can be combined with Business licences) EUR 109 per user/month, annually EUR 99. One-off top-up packs EUR 5 to 1,000. Add-ons: PII filter from EUR 69/month, video generation per generation, audio overview 3 generations/month free, external API per token (token prices per model on the models page, e.g. gpt-5 EUR 1.29 input / EUR 10.29 output per million tokens; VAT not stated there). 7-day free trial (standard models only). |
| yes | yes | |
| Details: AI features included | yes (according to the Teams comparison table: Grok Chat, Imagine, video generation, Build, API access, Grok Bot, Cursor agent, pooled usage, team management, central billing, team-wide privacy settings, custom chat retention, SAML/OIDC SSO, combinable seat types; self-service by card. Business guide: connectors to Google Drive, Outlook, SharePoint, Teams, Salesforce, among others) | yes (all features, team collaboration, SSO/SAML at extra cost, up to 1,000 users; premium models via a shared team budget; add-ons: PII filter, video generation, audio overview, external OpenAI-compatible API) |
| 6 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Grok Grok Teamsyes
- innoGPT Businessyes
- Grok Grok Teams
yes: Enterprise FAQ: 'if you submit personal data to our Services, our Data Processing Addendum (DPA) applies and is automatically incorporated into our Enterprise Terms of Service'; the Grok Business guide refers, for team workspaces, to the 'Terms of Service - Enterprise', which according to their preamble also apply to purchases by 'online purchase confirmation'. The DPA (effective 2026-09-22) provides for the processing of personal data only via the ZDR API.
Provider’s DPAinnoGPT Businessyes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); security page: DPA can be concluded in the account settings, listed for download in the Trust Center; text of the DPA not publicly reviewed
Training
- Grok Grok Teamsno
- innoGPT Businessno
- Grok Grok Teams
Enterprise terms (as of 2026-08-14): SpaceXSI does not use User Content to train foundation models, LLMs or other AI systems, 'subject to disclosures to Customer and Customer-controlled user settings'; SpaceXSI may use de-identified or aggregated data except with ZDR. Business guide (as of 2026-10-10): team workspaces with 'Privacy guarantees as outlined in SpaceXSI's terms of service' (link to the Enterprise terms). Enterprise FAQ: 'we do not use your business data, including inputs (prompts) or outputs (answers), for training our models'; in some cases SpaceXSI offers free credits in exchange for permission to train.
innoGPT BusinessT&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
Hosting
- differs by plan
- Grok Grok Teamsmixed
- innoGPT BusinessEU option
- Grok Grok Teams
The privacy policy does not apply to data processed for business customers. DPA (q10): processing 'on a global basis outside Europe', including in the USA; sub-processors in the US, one subsidiary in the UK. The pricing page mentions data residency only in the Enterprise section; EU region not documented.
innoGPT BusinessT&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).
Sub-processors
- Grok Grok Teamslist available
- innoGPT Businesslist available
- Grok Grok Teams
- According to the sub-processor list (q11): AWS, Google Cloud, Oracle (cloud infrastructure), Vercel (web hosting), MongoDB, Inc. (cloud database), Cloudflare and Hive (content delivery), LiveKit (real-time media), Axiom, Chronosphere, ClickHouse, Elasticsearch, GrowthBook, Hubspot, Okta, Twilio, Wiz, WorkOS, Zendesk (services and support), Sentry (error monitoring), Stripe and PayPal (Braintree) (payments), SpaceXSI affiliates (cloud infrastructure), each located in the US
- SpaceXSI subsidiary (services and support): located in the UK (q11)
innoGPT Business- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
Retention
- differs by plan
- Grok Grok TeamsEnterprise terms: User Content is deleted…
- innoGPT BusinessApp privacy policy section 11: content is…
- Grok Grok TeamsEnterprise terms: User Content is deleted no later than 30 days after the end of the interaction, unless otherwise specified in the Order Form, by self-service setting or by law. Pricing page: Teams with 'Custom Chat data retention'.innoGPT BusinessApp privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
Price
- differs by plan
- Grok Grok Teamsfrom 30 USD/user/mo
- innoGPT Businessseveral tiers
- Grok Grok Teams
from 30 USD per user per month ('$30+/user/month'; seat types combinable), excl. taxes (pricing page)
innoGPT BusinessPricing page (as of 2026-10-18, excl. VAT): Business EUR 25 per user/month, with annual billing EUR 22.92; Business Max licence (higher individual premium budget, can be combined with Business licences) EUR 109 per user/month, annually EUR 99. One-off top-up packs EUR 5 to 1,000. Add-ons: PII filter from EUR 69/month, video generation per generation, audio overview 3 generations/month free, external API per token (token prices per model on the models page, e.g. gpt-5 EUR 1.29 input / EUR 10.29 output per million tokens; VAT not stated there). 7-day free trial (standard models only).
- Grok Grok Teamsyes
- innoGPT Businessyes
- Grok Grok Teams
yes (according to the Teams comparison table: Grok Chat, Imagine, video generation, Build, API access, Grok Bot, Cursor agent, pooled usage, team management, central billing, team-wide privacy settings, custom chat retention, SAML/OIDC SSO, combinable seat types; self-service by card. Business guide: connectors to Google Drive, Outlook, SharePoint, Teams, Salesforce, among others)
innoGPT Businessyes (all features, team collaboration, SSO/SAML at extra cost, up to 1,000 users; premium models via a shared team budget; add-ons: PII filter, video generation, audio overview, external OpenAI-compatible API)
Evidence
- Grok Grok Teams6 sources
- innoGPT Business7 sources
- Grok Grok Teams
- Grok Business / Enterprise User GuideDocumentation, retrieved 18 Oct 2026
- Pricing: Compare PlansPricing page, retrieved 18 Oct 2026
- Terms of Service - Enterprise (Last Updated 2026-08-14)Terms and conditions, retrieved 18 Oct 2026
- SpaceXSI Data Processing Addendum (effective 2026-09-22)DPA, retrieved 14 Oct 2026
- SpaceXSI Subprocessor ListSub-processor list, retrieved 14 Oct 2026
- FAQ - EnterpriseDocumentation, retrieved 18 Oct 2026
innoGPT Business- PricingPricing page, retrieved 18 Oct 2026
- Data protection & securityTrust Center, retrieved 18 Oct 2026
- General Terms of Use (T&Cs), as of September 2026Terms and conditions, retrieved 18 Oct 2026
- innoGPT app privacy policy, as of 18 September 2026Privacy notice, retrieved 18 Oct 2026
- Inno KI GmbH Trust CenterTrust Center, retrieved 18 Oct 2026
- AI modelsProduct page, retrieved 18 Oct 2026
- Platform APIProduct page, retrieved 18 Oct 2026
| Feature | Grok | innoGPT |
|---|---|---|
| differs by tool |
| yesall 7 plans |
| Details: DPA available |
|
|
| differs by tool |
| noall 7 plans |
| Details: Training on inputs |
|
|
| differs by tool |
| EU optionall 7 plans |
| Details: Data residency |
|
|
| list availableall 6 plans | list availableall 7 plans | |
| Details: List published |
|
|
| differs by tool |
| App privacy policy section 11: content is…all 7 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 6 plans | yesall 7 plans | |
| Details: AI features included |
|
|
| 13 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- Grok
- noFree (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
- yesGrok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise, API (usage-based, global endpoint), API with Zero Data Retention (team setting)
- innoGPTyesall 7 plans
- Grok
- Free (consumer: grok.com, apps, X)
no (DPA is part of the Enterprise terms for business customers; consumer use is subject to the Consumer terms)
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
no (DPA is part of the Enterprise terms for business customers; consumer use is subject to the Consumer terms)
- Grok Teams (grok.com; documentation: 'Grok Business')
yes: Enterprise FAQ: 'if you submit personal data to our Services, our Data Processing Addendum (DPA) applies and is automatically incorporated into our Enterprise Terms of Service'; the Grok Business guide refers, for team workspaces, to the 'Terms of Service - Enterprise', which according to their preamble also apply to purchases by 'online purchase confirmation'. The DPA (effective 2026-09-22) provides for the processing of personal data only via the ZDR API.
Provider’s DPA - Grok Enterprise
yes: Data Processing Addendum (effective 2026-09-22) is part of the Enterprise terms for business services; the DPA provides for the processing of personal data only via the ZDR API.
Provider’s DPA - API (usage-based, global endpoint)
yes: Data Processing Addendum (effective 2026-09-22) is part of the 'Terms of Service - Enterprise', which according to a notice apply to business customers of the API and other business services; SCCs Module Two/Three. The DPA requires personal data to be processed only via the ZDR API; no personal data is to be transmitted to non-ZDR services.
Provider’s DPA - API with Zero Data Retention (team setting)
yes: Data Processing Addendum (effective 2026-09-22) as part of the Enterprise terms; the DPA expressly provides for the processing of personal data only via the ZDR API. SCCs Module Two/Three (Irish law).
Provider’s DPA
innoGPT- Go
yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)
- Personal
yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)
- Family (up to 5 people)
yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)
- Personal Pro
yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); whether this applies equally to private plans is not expressly documented (the app privacy policy refers to the DPA for workspaces of organisations)
- Business (incl. Business Max licence)
yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); security page: DPA can be concluded in the account settings, listed for download in the Trust Center; text of the DPA not publicly reviewed
- § 203 licence (persons bound by professional secrecy)
yes (DPA under Art. 28 GDPR according to T&Cs § 9 and the page for persons bound by professional secrecy; in addition a confidentiality undertaking as a contributing person under § 203(4) StGB); contract texts not publicly reviewed
- Enterprise
yes according to T&Cs § 9 (DPA under Art. 28 GDPR, can be concluded digitally in the back end where the customer processes personal data of third parties); security page: DPA can be concluded in the account settings, listed for download in the Trust Center; text of the DPA not publicly reviewed
- Free (consumer: grok.com, apps, X)
Training
- differs by tool
- Grok
- opt-out availableFree (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
- noGrok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise, API (usage-based, global endpoint), API with Zero Data Retention (team setting)
- innoGPTnoall 7 plans
- Grok
- Free (consumer: grok.com, apps, X)
Privacy policy (as of 2026-10-11) and Europe Addendum (effective 2026-08-24): User Content and feedback are used for training and improving the models on the basis of legitimate interests; objection possible in the settings (reference to the Consumer FAQ). Security FAQ: 'improve the model' toggle in the data controls. Training summary Grok 4.7: interactions with Grok may be used for training 'subject to privacy settings, controls, user requests, opt-outs'.
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
Privacy policy (as of 2026-10-11) and Europe Addendum (effective 2026-08-24): User Content and feedback are used for training and improving the models on the basis of legitimate interests; objection possible in the settings (reference to the Consumer FAQ). Security FAQ: 'improve the model' toggle in the data controls. Training summary Grok 4.7: interactions with Grok may be used for training 'subject to privacy settings, controls, user requests, opt-outs'.
- Grok Teams (grok.com; documentation: 'Grok Business')
Enterprise terms (as of 2026-08-14): SpaceXSI does not use User Content to train foundation models, LLMs or other AI systems, 'subject to disclosures to Customer and Customer-controlled user settings'; SpaceXSI may use de-identified or aggregated data except with ZDR. Business guide (as of 2026-10-10): team workspaces with 'Privacy guarantees as outlined in SpaceXSI's terms of service' (link to the Enterprise terms). Enterprise FAQ: 'we do not use your business data, including inputs (prompts) or outputs (answers), for training our models'; in some cases SpaceXSI offers free credits in exchange for permission to train.
- Grok Enterprise
Enterprise terms (as of 2026-08-14): SpaceXSI does not use User Content to train foundation models, LLMs or other AI systems, 'subject to disclosures to Customer and Customer-controlled user settings'; SpaceXSI may use de-identified or aggregated data except with ZDR. Business guide: team workspaces with 'Privacy guarantees as outlined in SpaceXSI's terms of service'. Enterprise FAQ: 'we do not use your business data, including inputs (prompts) or outputs (answers), for training our models'; in some cases SpaceXSI offers free credits in exchange for permission to train.
- API (usage-based, global endpoint)
API documentation (Security FAQ): 'SpaceXSI never trains on your API inputs or outputs without your explicit permission.' Enterprise terms (as of 2026-08-14): SpaceXSI does not use User Content to train foundation models, LLMs or other AI systems, 'subject to disclosures to Customer and Customer-controlled user settings'. Except with ZDR, SpaceXSI may use de-identified or aggregated data for any lawful purposes.
- API with Zero Data Retention (team setting)
API documentation (Security FAQ): 'SpaceXSI never trains on your API inputs or outputs without your explicit permission.' Enterprise terms: no training on User Content; with ZDR also no creation of de-identified data. With ZDR the 30-day storage does not apply; inputs and outputs are not written to disk. The documentation points out that ZDR is not recommended for most customers.
innoGPT- Go
T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
- Personal
T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
- Family (up to 5 people)
T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
- Personal Pro
T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
- Business (incl. Business Max licence)
T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
- § 203 licence (persons bound by professional secrecy)
Pricing page: 'Vertraglich zugesicherter Verzicht auf Modelltraining' (translated: contractually assured waiver of model training). T&Cs § 9 and app privacy policy section 4: no use of customer data or content for training; AI providers under contracts that exclude training on customer data.
- Enterprise
T&Cs § 9: 'the provider does not use customer data to train the AI models' (translated). App privacy policy section 4: content is not used for training; all AI providers are used under enterprise or API contracts that exclude training on customer data. Security page: neither innoGPT nor technology partners (named: Microsoft) use inputs or outputs for training. Documentation does not differentiate by plan.
- Free (consumer: grok.com, apps, X)
Hosting
- differs by tool
- Grok
- US onlyFree (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
- mixedGrok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise, API (usage-based, global endpoint), API with Zero Data Retention (team setting)
- innoGPTEU optionall 7 plans
- Grok
- Free (consumer: grok.com, apps, X)
Europe Addendum (13.3): 'We process all of your personal information in the United States, where we maintain our primary data centers.'
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
Europe Addendum (13.3): 'We process all of your personal information in the United States, where we maintain our primary data centers.'
- Grok Teams (grok.com; documentation: 'Grok Business')
The privacy policy does not apply to data processed for business customers. DPA (q10): processing 'on a global basis outside Europe', including in the USA; sub-processors in the US, one subsidiary in the UK. The pricing page mentions data residency only in the Enterprise section; EU region not documented.
- Grok Enterprise
The privacy policy does not apply to data processed for business customers. DPA (q10): processing 'on a global basis outside Europe', including in the USA; sub-processors in the US, one subsidiary in the UK. Pricing page (Enterprise): 'Data residency: Control where your data lives' without a region specified; EU region not documented.
- API (usage-based, global endpoint)
Regions documentation (q3): the standard endpoint api.x.ai does not guarantee a processing region; requests may be routed between regions. Optional US endpoint us.api.x.ai: request handling, inference, moderation and stored request data in the USA (only grok-4.7 and grok-4.6, without image, video and voice APIs; Files, Collections and server-side tools may be processed outside the USA; token prices +10 %). DPA (q10): processing 'on a global basis outside Europe', including in the USA. Sub-processors in the US, one subsidiary in the UK. An EU region is not documented.
- API with Zero Data Retention (team setting)
As API: global endpoint without a region guarantee, US endpoint optional (ZDR also applies there). No EU region documented.
innoGPT- Go
T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).
- Personal
T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).
- Family (up to 5 people)
T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).
- Personal Pro
T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).
- Business (incl. Business Max licence)
T&Cs § 9: processing generally on servers in the EU; where the customer expressly selects models hosted outside the EU, the customer consents to the transfer (configurable in the settings). App privacy policy section 5: hosting location per model shown in the model selection, automatic model selection prefers EU models, administrators can switch off non-EU models. Models page: 98 models, of which 68 'EU-hosted', the rest 'Global'. Security page: servers in Frankfurt am Main (including AWS); 'the software and (most) AI models are hosted in Europe' (translated).
- § 203 licence (persons bound by professional secrecy)
As Business; in addition, according to the pricing page and the page for persons bound by professional secrecy, 'EU-Hosting in Berlin' (ISO 27001 certified) with the § 203 licence; the customer controls which models are enabled. T&Cs § 9: processing generally on servers in the EU; non-EU models only where expressly selected.
- Enterprise
As Business; in addition, according to the pricing page, self-hosting/on-premises possible (scope not publicly documented).
- Free (consumer: grok.com, apps, X)
Sub-processors
- Groklist availableall 6 plans
- innoGPTlist availableall 7 plans
- Grok
- Free (consumer: grok.com, apps, X)
- Europe Addendum (q8): service providers as per the sub-processor page (q11, see API plan); Brave Software, Inc. receives parts of the inputs for search results; payment processing by Google Payments, Apple Pay and Stripe
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
- Europe Addendum (q8): service providers as per the sub-processor page (q11, see API plan); Brave Software, Inc. receives parts of the inputs for search results; payment processing by Google Payments, Apple Pay and Stripe
- Grok Teams (grok.com; documentation: 'Grok Business')
- According to the sub-processor list (q11): AWS, Google Cloud, Oracle (cloud infrastructure), Vercel (web hosting), MongoDB, Inc. (cloud database), Cloudflare and Hive (content delivery), LiveKit (real-time media), Axiom, Chronosphere, ClickHouse, Elasticsearch, GrowthBook, Hubspot, Okta, Twilio, Wiz, WorkOS, Zendesk (services and support), Sentry (error monitoring), Stripe and PayPal (Braintree) (payments), SpaceXSI affiliates (cloud infrastructure), each located in the US
- SpaceXSI subsidiary (services and support): located in the UK (q11)
- Grok Enterprise
- According to the sub-processor list (q11): AWS, Google Cloud, Oracle (cloud infrastructure), Vercel (web hosting), MongoDB, Inc. (cloud database), Cloudflare and Hive (content delivery), LiveKit (real-time media), Axiom, Chronosphere, ClickHouse, Elasticsearch, GrowthBook, Hubspot, Okta, Twilio, Wiz, WorkOS, Zendesk (services and support), Sentry (error monitoring), Stripe and PayPal (Braintree) (payments), SpaceXSI affiliates (cloud infrastructure), each located in the US
- SpaceXSI subsidiary (services and support): located in the UK (q11)
- API (usage-based, global endpoint)
- According to the sub-processor list (q11): AWS, Google Cloud, Oracle (cloud infrastructure), Vercel (web hosting), MongoDB, Inc. (cloud database), Cloudflare and Hive (content delivery), LiveKit (real-time media), Axiom, Chronosphere, ClickHouse, Elasticsearch, GrowthBook, Hubspot, Okta, Twilio, Wiz, WorkOS, Zendesk (services and support), Sentry (error monitoring), Stripe and PayPal (Braintree) (payments), SpaceXSI affiliates (cloud infrastructure), each located in the US
- SpaceXSI subsidiary (services and support): located in the UK (q11)
- API with Zero Data Retention (team setting)
- According to the sub-processor list (q11): AWS, Google Cloud, Oracle (cloud infrastructure), Vercel (web hosting), MongoDB, Inc. (cloud database), Cloudflare and Hive (content delivery), LiveKit (real-time media), Axiom, Chronosphere, ClickHouse, Elasticsearch, GrowthBook, Hubspot, Okta, Twilio, Wiz, WorkOS, Zendesk (services and support), Sentry (error monitoring), Stripe and PayPal (Braintree) (payments), SpaceXSI affiliates (cloud infrastructure), each located in the US
- SpaceXSI subsidiary (services and support): located in the UK (q11)
innoGPT- Go
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- Personal
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- Family (up to 5 people)
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- Personal Pro
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- Business (incl. Business Max licence)
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- § 203 licence (persons bound by professional secrecy)
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- Enterprise
- Vercel Inc. (USA): hosting and running the application; processing Frankfurt am Main (EU)
- Supabase Pte. Ltd. (Singapore, on AWS): database and file storage; processing Frankfurt am Main (EU)
- Hetzner Online GmbH (Germany): backups and redaction of personal data; processing Falkenstein (EU)
- Clerk Inc. (USA): sign-in and user management; processing USA
- API Hero Ltd (Trigger.dev, United Kingdom): background jobs; processing Frankfurt am Main (EU)
- Upstash Inc. (USA): rate limiting; processing Frankfurt am Main (EU)
- Stripe Payments Europe, Limited (Ireland): payment processing; processing EU
- Functional Software Inc. (Sentry, USA): error analysis; processing Frankfurt am Main (EU)
- PostHog Inc. (USA): product analytics; processing Frankfurt am Main (EU)
- Astrodon Inc. (USA): sending e-mail; processing USA
- LlamaIndex Inc. (USA): file processing; processing EU
- Amazon Web Services EMEA SARL: AI models; processing EU
- Google Ireland Limited (Ireland): AI models; processing EU
- Microsoft Ireland Operations, Ltd. (Ireland): AI models; processing EU (Sweden), actively selected 'global' models worldwide
- Mistral AI (France): AI models; processing EU (France)
- OpenAI Ireland Ltd (Ireland): AI models; processing EU
- Perplexity AI, Inc. (USA): AI models; processing USA
- Replicate, Inc. (USA): AI models (image generation); processing USA
- Exa Labs Inc. (USA): web search; processing USA
- Sideguide Technologies Inc. (USA): fetching web pages; processing USA
- Eleven Labs Inc. (USA): voice input and output; processing EU (Brussels)
- Pipedream Inc. (USA): third-party integrations; processing USA
- Cordnet OÜ (Featurebase, Estonia): feedback portal; processing EU
- Rewardful Inc. (Canada): affiliate programme; processing Canada
- For add-on features the customer activates (e.g. meeting assistant, code execution, learning videos), further specialised service providers, named only on request; the Trust Center counts 31 sub-processors (including Cohere, E2B, ElevenLabs)
- Free (consumer: grok.com, apps, X)
Retention
- differs by tool
- Grok
- Privacy policyFree (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
- Enterprise terms: User Content is deleted…Grok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise
- Security FAQ: requests and responses are…API (usage-based, global endpoint)
- No storage of prompts and outputsAPI with Zero Data Retention (team setting)
- innoGPTApp privacy policy section 11: content is…all 7 plans
- Grok
- Free (consumer: grok.com, apps, X)Privacy policy (as of 2026-10-11): retention for as long as a legitimate business interest exists; with Private Chat, conversations are deleted within 30 days; deleted conversations or deleted accounts are deleted within 30 days, except for legal, compliance or security reasons. Consumer FAQ: deleted chats and files are removed 'within standard retention windows'; account recoverable within 30 days.
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)Privacy policy (as of 2026-10-11): retention for as long as a legitimate business interest exists; with Private Chat, conversations are deleted within 30 days; deleted conversations or deleted accounts are deleted within 30 days, except for legal, compliance or security reasons. Consumer FAQ: deleted chats and files are removed 'within standard retention windows'; account recoverable within 30 days.
- Grok Teams (grok.com; documentation: 'Grok Business')Enterprise terms: User Content is deleted no later than 30 days after the end of the interaction, unless otherwise specified in the Order Form, by self-service setting or by law. Pricing page: Teams with 'Custom Chat data retention'.
- Grok EnterpriseEnterprise terms: User Content is deleted no later than 30 days after the end of the interaction, unless otherwise specified in the Order Form, by self-service setting or by law. Pricing page: 'Custom Chat data retention'. Business guide: Enterprise with custom retention rules.
- API (usage-based, global endpoint)Security FAQ: requests and responses are stored encrypted for 30 days (audit/abuse review) and then automatically deleted; Files and Collections remain until deleted. Enterprise terms: User Content is deleted no later than 30 days after the end of the interaction, unless otherwise agreed, required by law or necessary for security/compliance reasons. DPA Annex 2: following a deletion request, deletion typically within 30 days.
- API with Zero Data Retention (team setting)No storage of prompts and outputs (ZDR, team-wide); according to the documentation, activation by team admins themselves in the console, where available; with an Enterprise contract, the contract governs retention. When activating, the Enterprise terms and the privacy policy must be accepted. Enterprise terms: with ZDR, User Content exists 'only transiently' to generate the response and is deleted afterwards; DPA: with the ZDR API, only the customer retains personal data.
innoGPT- GoApp privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
- PersonalApp privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
- Family (up to 5 people)App privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
- Personal ProApp privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
- Business (incl. Business Max licence)App privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
- § 203 licence (persons bound by professional secrecy)App privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
- EnterpriseApp privacy policy section 11: content is kept until the user or the workspace administrator deletes it; administrators can set automatic deletion of chats after 30 to 365 days without activity; deleted content is permanently removed from the database; backups deleted no later than 60 days after the end of the contract; account data within 30 days after account deletion. T&Cs § 9: the customer can set deletion periods in the settings.
Price
- differs by tool
- Grok
- 0 USDFree (consumer: grok.com, apps, X)
- several tiersPlus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
- from 30 USD/user/moGrok Teams (grok.com; documentation: 'Grok Business')
- customGrok Enterprise
- per tokenAPI (usage-based, global endpoint)
- As APIAPI with Zero Data Retention (team setting)
- innoGPT
- 9.90 EUR/mo… (further prices in the details)Go
- 19 EUR/mo… (further prices in the details)Personal
- 34.90 EUR/user/mo… (further prices in the details)Family (up to 5 people)
- 49.90 EUR/mo… (further prices in the details)Personal Pro
- several tiersBusiness (incl. Business Max licence)
- 25 EUR/user/mo§ 203 licence (persons bound by professional secrecy)
- customEnterprise
- Grok
- Free (consumer: grok.com, apps, X)
0 USD (pricing page)
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
Plus 8 USD; Premium 30 USD; Super 100 USD; Ultra 200 USD per month, each excl. taxes; subscriptions are sold via X Subscription Corp. and include X features (pricing page). The Consumer FAQ still names 'SuperGrok' and 'SuperGrok Heavy'.
- Grok Teams (grok.com; documentation: 'Grok Business')
from 30 USD per user per month ('$30+/user/month'; seat types combinable), excl. taxes (pricing page)
- Grok Enterprise
Custom (pricing page: 'Custom', contact sales; payment by invoice/bank transfer only in the Enterprise plan)
- API (usage-based, global endpoint)
Per 1M tokens, in USD, below / from 200k prompt tokens (pricing page): grok-4.7 and grok-4.6 input 2.00 USD / 4.00 USD, cache 0.50 USD / 1.00 USD, output 6.00 USD / 12.00 USD; grok-4.5 input 2.00 USD / 4.00 USD, cache 0.30 USD / 0.60 USD, output 6.00 USD / 12.00 USD; grok-4.3 and grok-4.20 variants input 1.25 USD / 2.50 USD, cache 0.20 USD / 0.40 USD, output 2.50 USD / 5.00 USD; grok-build-0.1 input 1.00 USD / 2.00 USD, cache 0.20 USD / 0.40 USD, output 2.00 USD / 4.00 USD. Tools: web search, code execution, file search 5 USD per 1,000 calls each; X search 5 USD per 1,000 posts or 10 USD per 1,000 profiles; Collections search 2.50 USD per 1,000 calls. US endpoint 10 % surcharge.
- API with Zero Data Retention (team setting)
As API (ZDR surcharge not stated in the documentation)
innoGPT- Go
EUR 9.90 per month incl. VAT; with annual billing ('1 Monat gratis', one month free) EUR 9.08 per month; 7-day free trial without payment details (pricing page, as of 2026-10-18)
- Personal
EUR 19 per month incl. VAT; with annual billing EUR 17.42 per month (pricing page, as of 2026-10-18)
- Family (up to 5 people)
EUR 34.90 per month incl. VAT for up to 5 people in a household; with annual billing EUR 31.99 per month (pricing page, as of 2026-10-18)
- Personal Pro
EUR 49.90 per month incl. VAT; with annual billing EUR 45.74 per month (pricing page, as of 2026-10-18)
- Business (incl. Business Max licence)
Pricing page (as of 2026-10-18, excl. VAT): Business EUR 25 per user/month, with annual billing EUR 22.92; Business Max licence (higher individual premium budget, can be combined with Business licences) EUR 109 per user/month, annually EUR 99. One-off top-up packs EUR 5 to 1,000. Add-ons: PII filter from EUR 69/month, video generation per generation, audio overview 3 generations/month free, external API per token (token prices per model on the models page, e.g. gpt-5 EUR 1.29 input / EUR 10.29 output per million tokens; VAT not stated there). 7-day free trial (standard models only).
- § 203 licence (persons bound by professional secrecy)
EUR 25 per user/month excl. VAT, from 20 licences, on request only (pricing page, as of 2026-10-18); according to the pricing page the trial is not yet § 203 compliant
- Enterprise
Custom, contact sales; possible from 1,000+ users; pilot programme 3 months from EUR 8,500 (pricing page, as of 2026-10-18)
- Free (consumer: grok.com, apps, X)
- Grokyesall 6 plans
- innoGPTyesall 7 plans
- Grok
- Free (consumer: grok.com, apps, X)
yes (limited chat, agent, image and Build usage according to the pricing page)
- Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)
yes (from Plus: Grok Chat, Voice, Imagine, Build, API access and Cursor; from Premium: Grok Bot, latest models, video and image generation, 4x usage compared with Plus; Super/Ultra with 15x and 50x usage respectively compared with Plus)
- Grok Teams (grok.com; documentation: 'Grok Business')
yes (according to the Teams comparison table: Grok Chat, Imagine, video generation, Build, API access, Grok Bot, Cursor agent, pooled usage, team management, central billing, team-wide privacy settings, custom chat retention, SAML/OIDC SSO, combinable seat types; self-service by card. Business guide: connectors to Google Drive, Outlook, SharePoint, Teams, Salesforce, among others)
- Grok Enterprise
yes (as Teams; additionally, according to the pricing page, SCIM, audit logs and service accounts, spend controls, group settings, purchase on invoice, custom rate limits, dedicated infrastructure, 'Data residency', among others)
- API (usage-based, global endpoint)
yes (models grok-4.7, grok-4.6, grok-4.5, grok-4.3, grok-4.20, grok-build-0.1; tools such as web and X search, code execution; image, video and voice APIs)
- API with Zero Data Retention (team setting)
yes (as API; without functions that require storage: Files, Collections, Batch API, stateful Responses API, among others)
innoGPT- Go
yes (unlimited standard messages with the 'innoGPT Standard' model; scope of premium models for this plan not stated on the pricing page)
- Personal
yes (unlimited standard messages; all AI models, premium models included within a monthly budget)
- Family (up to 5 people)
yes (unlimited standard messages; all AI models within the monthly budget)
- Personal Pro
yes (everything in Personal; according to the pricing page 'Rund 3× mehr Premium als Personal' (translated: around 3× more premium than Personal); image generation, Deep Research)
- Business (incl. Business Max licence)
yes (all features, team collaboration, SSO/SAML at extra cost, up to 1,000 users; premium models via a shared team budget; add-ons: PII filter, video generation, audio overview, external OpenAI-compatible API)
- § 203 licence (persons bound by professional secrecy)
yes (main Business features according to the pricing page, 'scope growing continuously' (translated); confidentiality undertaking under § 203(4) of the German Criminal Code (StGB); activation only on request after review)
- Enterprise
yes (organisation-wide rollout with own governance; § 203 licence possible; self-hosting/on-premises; dedicated support manager; custom SLAs)
- Free (consumer: grok.com, apps, X)
Evidence
- Grok13 sources
- innoGPT8 sources
- Grok
- Pricing (developer documentation)Pricing page, retrieved 14 Oct 2026
- FAQ: SecurityDocumentation, retrieved 14 Oct 2026
- Regional EndpointsDocumentation, retrieved 18 Oct 2026
- FAQ: Grok Website / AppsDocumentation, retrieved 18 Oct 2026
- Grok Business / Enterprise User GuideDocumentation, retrieved 18 Oct 2026
- Pricing: Compare PlansPricing page, retrieved 18 Oct 2026
- SpaceXSI Privacy Policy (Last Updated 2026-10-11)Privacy notice, retrieved 18 Oct 2026
- Europe Privacy Policy Addendum (effective 2026-08-24)Privacy notice, retrieved 18 Oct 2026
- Terms of Service - Enterprise (Last Updated 2026-08-14)Terms and conditions, retrieved 18 Oct 2026
- SpaceXSI Data Processing Addendum (effective 2026-09-22)DPA, retrieved 14 Oct 2026
- SpaceXSI Subprocessor ListSub-processor list, retrieved 14 Oct 2026
- Public Summary of Training Content for Grok 4.7 (V1, 2026-09-21)Documentation, retrieved 14 Oct 2026
- FAQ - EnterpriseDocumentation, retrieved 18 Oct 2026
innoGPT- PricingPricing page, retrieved 18 Oct 2026
- Data protection & securityTrust Center, retrieved 18 Oct 2026
- General Terms of Use (T&Cs), as of September 2026Terms and conditions, retrieved 18 Oct 2026
- innoGPT app privacy policy, as of 18 September 2026Privacy notice, retrieved 18 Oct 2026
- Inno KI GmbH Trust CenterTrust Center, retrieved 18 Oct 2026
- AI for persons bound by professional secrecy (§ 203 StGB)Product page, retrieved 18 Oct 2026
- AI modelsProduct page, retrieved 18 Oct 2026
- Platform APIProduct page, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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