Fathom AI Notetaker
Fathom AI Notetaker (Free / Premium / Team / Business / Enterprise)
Provider: Fathom Video Inc. · Based in: Fathom Video Inc. · Provider website
- Plans
- 5
- Sources
- 8
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 4 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- US only: all 5 plans
- Training on inputs
- opt-out available: all 5 plans
- DPA
- yes: all 5 plans
- Provider
- Fathom Video Inc.
- Based in
- Fathom Video Inc. (Delaware corporation), 2261 Market Street #4156, San Francisco, CA 94114, USA (q2, q4). EU representative: DataRep, The Cube, Monahan Road, Cork, Ireland; UK representative: DataRep, London (q2).
Values from 5 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare Fathom AI Notetaker
Compare with another toolCompared plan by plan with other tools in the category Meetings & transcription:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | FreeCompare Fathom AI Notetaker Free with another tool | PremiumCompare Fathom AI Notetaker Premium with another tool | TeamCompare Fathom AI Notetaker Team with another tool | BusinessCompare Fathom AI Notetaker Business with another tool | EnterpriseCompare Fathom AI Notetaker Enterprise with another tool |
|---|---|---|---|---|---|
| differs by plan | 0 USD | 16 USD/user/mo… (further prices in the details) | 15 USD/user/mo… (further prices in the details) | 25 USD/user/mo… (further prices in the details) | on request |
| Details: Price | 0 USD ('Free forever.') | 16 USD per user/month billed annually; 20 USD billed monthly (no indication whether net or gross) | 15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross) | 25 USD per user/month billed annually; 34 USD billed monthly; at least 2 users (no indication whether net or gross) | on request ('Talk to sales') |
| yes | yes | yes | yes | yes | |
| Details: AI features included | yes (unlimited recordings and transcriptions, AI summaries, clips and search; bot or bot-free capture (beta, Mac); Ask Fathom and advanced summaries limited use only) | yes (as Free plus advanced summaries, AI action items, Ask Fathom, custom meeting bot; plan 'FOR INDIVIDUALS') | yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users) | yes (as Team plus CRM field sync, Deal View, coaching metrics and AI scorecards, custom summary templates; at least 2 users) | yes (as Business plus organisation-wide security controls, SSO and SCIM (Okta), custom data retention policies, custom contracts, HIPAA with signed BAA) |
| yes | yes | yes | yes | yes | |
| Details: DPA | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA |
| opt-out available | opt-out available | opt-out available | opt-out available | opt-out available | |
| Details: Training on inputs | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings. | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings. | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings. |
| Trust Center FAQ: recordings and other… | Trust Center FAQ: recordings and other… | Trust Center FAQ: recordings and other… | Trust Center FAQ: recordings and other… | Trust Center FAQ: recordings and other… | |
| Details: Data retention | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. Enterprise: 'Custom data retention policies'. |
| US only | US only | US only | US only | US only | |
| Details: Hosting | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. |
| list available | list available | list available | list available | list available | |
| Details: Sub-processors |
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| 7 sources | 7 sources | 7 sources | 7 sources | 7 sources | |
| Details: Sources with retrieval date |
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Compare Fathom AI Notetaker Free with another tool
Price and scope
- differs by plan
- 0 USD
0 USD ('Free forever.')
- yes
yes (unlimited recordings and transcriptions, AI summaries, clips and search; bot or bot-free capture (beta, Mac); Ask Fathom and advanced summaries limited use only)
Contract and data use
- yes
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA- opt-out available
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'.
- Trust Center FAQ: recordings and other…
- Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice.
Hosting and sharing
- US only
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- list available
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
Evidence
- 7 sources
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (Last Updated: August 16, 2026)Privacy notice, retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026)DPA, retrieved 18 Oct 2026
- Fathom Terms of Service (Last Updated: March 4, 2026)Terms of service, retrieved 18 Oct 2026
- Fathom Trust Center (Overview)Trust Center, retrieved 18 Oct 2026
- Fathom Trust Center: FAQTrust Center, retrieved 18 Oct 2026
- Fathom Trust Center: Subprocessors (30 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
Fathom.video is listed as active on the DPF list under the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework and the UK Extension (non-HR data only, q8); the Privacy Policy confirms DPF participation and also names SCCs (q2). DPA: transfers outside the EEA or the UK on the basis of the EU SCCs (Module Two with the customer as controller, Module Three with the customer as processor), for EEA transfers the law of the Netherlands, for the UK England (q3). Hosting in the US (q2, q6).
- Privacy Policy (Last Updated: August 16, 2026) (Privacy notice), retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026) (DPA), retrieved 18 Oct 2026
- Fathom Trust Center: FAQ (Trust Center), retrieved 18 Oct 2026
- Data Privacy Framework List (entry 'Fathom.video', San Francisco, CA) (DPF list), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Trust Center: SOC 2 Type II, HIPAA, GDPR and CCPA under compliance; SOC 2 report, penetration test and vulnerability scan reports as documents (q5). DPA: annually updated reports or certifications of compliance for SOC 2 Type II, HIPAA and penetration testing (q3). According to the pricing page, HIPAA with a signed BAA only in Enterprise (q1). ISO 27001 or ISO 42001 certification: not publicly documented.
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles) (Pricing page), retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026) (DPA), retrieved 18 Oct 2026
- Fathom Trust Center (Overview) (Trust Center), retrieved 18 Oct 2026
AI Act
Functions: Meeting notetaker for Zoom, Google Meet and Microsoft Teams via bot or bot-free (beta, Mac): recording (audio and video), transcription with speaker identification, AI summaries and action items, Ask Fathom (chat across one or all meetings), Trackers, CRM sync, coaching metrics ('Track speaking patterns and behaviors') and AI scorecards; integrations with Claude, ChatGPT, API and MCP. The Privacy Policy refers to a separate biometric notice for voiceprints (q1, q2).
Provider’s statement: not publicly documented(no statement on the EU AI Act found in the Privacy Policy, Terms, DPA, Trust Center or pricing page).
Classification (for review, not legal advice): For review: the customer is typically the deployer (Art. 3(4) AI Act); as deployer, the AI literacy obligation applies (Art. 4). Meeting recording, speaker/voice recognition as well as coaching metrics and scorecards in a work context should be checked against Art. 5(1)(f) (emotion recognition in the workplace) and Annex III, depending on the feature used. Not legal advice.
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles) (Pricing page), retrieved 18 Oct 2026
- Privacy Policy (Last Updated: August 16, 2026) (Privacy notice), retrieved 18 Oct 2026
Current notes 2026
New according to the pricing page: bot-free capture (beta, Mac), integrations with Claude and ChatGPT, Public API and MCP; Privacy Policy as of 16 August 2026, DPA as of 5 May 2026, Terms as of 4 March 2026. Website and legal texts at fathom.ai; Trust Center and contact addresses (e.g. privacy@fathom.video) at fathom.video.
Open points of the review
- Prices only in USD; EUR prices and a net/gross indication are missing; Enterprise price not published.
- According to the Terms, the DPA is incorporated if applicable law requires a DPA; whether this applies in practice to Free and Premium accounts of individuals is not described (Trust Center FAQ: DPA signature via trust@fathom.video).
- Retention periods are contradictory or vague: the Trust Center FAQ states 7 days for backups after account deletion, the Privacy Policy up to 30 days; from which plan custom retention policies are available is inconsistent (FAQ: 'Pro plan of our Team Edition', pricing page: Enterprise).
- No EU hosting option; no statement on the EU AI Act; ISO certifications not documented; content of the biometric notice on voiceprints not evaluated.
Frequently asked questions
Where does Fathom AI Notetaker store data?
US only (plans: Free, Premium, Team, Business, Enterprise). According to the provider, as of 18 Oct 2026.
Is there a DPA for Fathom AI Notetaker?
yes in: Free, Premium, Team, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Does Fathom AI Notetaker use inputs for AI training?
opt-out available in: Free, Premium, Team, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Where is the provider based?
Fathom Video Inc. (Delaware corporation), 2261 Market Street #4156, San Francisco, CA 94114, USA. EU representative: DataRep, The Cube, Monahan Road, Cork, Ireland; UK representative: DataRep, London. According to the provider, as of 18 Oct 2026.
All sources
- 01Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles)Pricing page · retrieved 18 Oct 2026
- 02Privacy Policy (Last Updated: August 16, 2026)Privacy notice · retrieved 18 Oct 2026
- 03Fathom Data Processing Agreement (Last Updated: May 5, 2026)DPA · retrieved 18 Oct 2026
- 04Fathom Terms of Service (Last Updated: March 4, 2026)Terms of service · retrieved 18 Oct 2026
- 05Fathom Trust Center (Overview)Trust Center · retrieved 18 Oct 2026
- 06Fathom Trust Center: FAQTrust Center · retrieved 18 Oct 2026
- 07Fathom Trust Center: Subprocessors (30 entries, rendered in browser)Sub-processor list · retrieved 18 Oct 2026
- 08Data Privacy Framework List (entry 'Fathom.video', San Francisco, CA)DPF list · retrieved 18 Oct 2026
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Further reading
All tools in the category: Meetings & transcription. Figures across all tools: Data report.