Fathom AI Notetaker vs. Granola: data protection per plan
Fathom AI Notetaker (5 plans) and Granola (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Fathom AI Notetaker | Granola |
|---|---|---|
| Provider based in | Fathom Video Inc. | Granola, Inc., 1151 Walker Rd Ste 417, Dover DE 19904, USA |
| Plans recorded | 5 | 3 |
| Hosting | US only: all 5 plans | US only: all 3 plans |
| Training on inputs | opt-out available: all 5 plans | opt-out available: Basic, Businessno: Enterprise |
| DPA | yes: all 5 plans | yes: all 3 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Fathom AI Notetaker Team vs. Granola Business
| Feature | Fathom AI NotetakerTeam | GranolaBusiness |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England) Provider’s DPA | yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum) Provider’s DPA |
| opt-out available | opt-out available | |
| Details: Training on inputs | Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings. | Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed. |
| US only | US only | |
| Details: Data residency | Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan. | Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Trust Center FAQ: recordings and other… | Privacy Policy: recordings are captured… |
| Details: Data retention | Trust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. | Privacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: unlimited meeting history; transcript retention and auto-deletion configurable per user. |
| differs by plan | 15 USD/user/mo… (further prices in the details) | 14 USD/user/mo |
| Details: Price | 15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross) | 14 USD per user/month (billing interval and net/gross indication not stated; 'Great for individuals or small teams') |
| yes | yes | |
| Details: AI features included | yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users) | yes (as Basic plus unlimited meeting notes and history, advanced AI models with model selection, integrations including Notion, HubSpot, Zapier, MCP, API access, centralised billing and user management) |
| 7 sources | 6 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Fathom AI Notetaker Teamyes
- Granola Businessyes
- Fathom AI Notetaker Team
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPAGranola Businessyes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA
Training
- Fathom AI Notetaker Teamopt-out available
- Granola Businessopt-out available
- Fathom AI Notetaker Team
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
Granola BusinessPrivacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed.
Hosting
- Fathom AI Notetaker TeamUS only
- Granola BusinessUS only
- Fathom AI Notetaker Team
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
Granola BusinessSecurity page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
Sub-processors
- Fathom AI Notetaker Teamlist available
- Granola Businesslist available
- Fathom AI Notetaker Team
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
Granola Business- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
Retention
- differs by plan
- Fathom AI Notetaker TeamTrust Center FAQ: recordings and other…
- Granola BusinessPrivacy Policy: recordings are captured…
- Fathom AI Notetaker TeamTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction.Granola BusinessPrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: unlimited meeting history; transcript retention and auto-deletion configurable per user.
Price
- differs by plan
- Fathom AI Notetaker Team15 USD/user/mo… (further prices in the details)
- Granola Business14 USD/user/mo
- Fathom AI Notetaker Team
15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross)
Granola Business14 USD per user/month (billing interval and net/gross indication not stated; 'Great for individuals or small teams')
- Fathom AI Notetaker Teamyes
- Granola Businessyes
- Fathom AI Notetaker Team
yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users)
Granola Businessyes (as Basic plus unlimited meeting notes and history, advanced AI models with model selection, integrations including Notion, HubSpot, Zapier, MCP, API access, centralised billing and user management)
Evidence
- Fathom AI Notetaker Team7 sources
- Granola Business6 sources
- Fathom AI Notetaker Team
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (Last Updated: August 16, 2026)Privacy notice, retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026)DPA, retrieved 18 Oct 2026
- Fathom Terms of Service (Last Updated: March 4, 2026)Terms of service, retrieved 18 Oct 2026
- Fathom Trust Center (Overview)Trust Center, retrieved 18 Oct 2026
- Fathom Trust Center: FAQTrust Center, retrieved 18 Oct 2026
- Fathom Trust Center: Subprocessors (30 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
Granola Business- Pricing plans | GranolaPricing page, retrieved 18 Oct 2026
- Security at GranolaSecurity page, retrieved 18 Oct 2026
- Privacy Policy (Effective from 8th September 2026)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (Last updated: July 17, 2026)DPA, retrieved 18 Oct 2026
- Granola Platform Terms (Last updated: 19th December 2025, PDF)Terms of service, retrieved 18 Oct 2026
- Granola Trust Center: Subprocessors (16 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
| Feature | Fathom AI Notetaker | Granola |
|---|---|---|
| yesall 5 plans | yesall 3 plans | |
| Details: DPA available |
|
|
| differs by tool | opt-out availableall 5 plans |
|
| Details: Training on inputs |
|
|
| US onlyall 5 plans | US onlyall 3 plans | |
| Details: Data residency |
|
|
| list availableall 5 plans | list availableall 3 plans | |
| Details: List published |
|
|
| differs by tool | Trust Center FAQ: recordings and other…all 5 plans | Privacy Policy: recordings are captured…all 3 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 5 plans | yesall 3 plans | |
| Details: AI features included |
|
|
| 7 sources | 7 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Fathom AI Notetakeryesall 5 plans
- Granolayesall 3 plans
- Fathom AI Notetaker
- Free
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Premium
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Team
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Business
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA - Enterprise
yes (Terms: 'If you are subject to an applicable law that requires a data processing agreement, Fathom's Data Processing Agreement ("DPA") available at https://fathom.ai/dpa is hereby incorporated by reference.'; DPA with EU SCCs Module Two or Module Three, law of the Netherlands, UK: England)
Provider’s DPA
Granola- Basic
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA - Business
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA - Enterprise
yes (pricing page: 'DPA available' in all plans; security page: DPA 'available upon request'; DPA with EU SCCs Module One or Module Two, Irish law, UK Addendum)
Provider’s DPA
- Free
Training
- differs by tool
- Fathom AI Notetakeropt-out availableall 5 plans
- Granola
- opt-out availableBasic, Business
- noEnterprise
- Fathom AI Notetaker
- Free
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'.
- Premium
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'.
- Team
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
- Business
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
- Enterprise
Privacy Policy: depending on the account settings, Fathom uses de-identified data generated from meeting content to train its own AI models; opt-out in the account settings. Terms ('Training AI'): third parties may not use content for training. Trust Center FAQ: AI sub-processors (Anthropic, OpenAI, Google) are contractually excluded from training; opt-out 'anytime in your User Settings'. Organisations on Team Edition can opt out all users on their account in the Organization Settings.
Granola- Basic
Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed.
- Business
Privacy Policy: 'We do not allow third parties such as OpenAI or Anthropic to use your Personal Data to train AI models.' Granola uses de-identified, aggregated data to train its own models; opt-out in the account settings. Pricing page: 'Model training opt-out' per user. According to the Privacy Policy, de-identified data already incorporated into models is not removed.
- Enterprise
Privacy Policy: Enterprise workspaces have admin-enforced settings and are 'opted-out by default' from training; according to the Privacy Policy, Enterprise users 'may opt-in'. Pricing page: model training opt-out 'Workspace-wide'. Enterprise page: 'Your conversation data is never used to train shared AI models.' Third parties such as OpenAI or Anthropic may not use data for training.
- Free
Hosting
- Fathom AI NotetakerUS onlyall 5 plans
- GranolaUS onlyall 3 plans
- Fathom AI Notetaker
- Free
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Premium
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Team
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Business
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Enterprise
Trust Center FAQ: 'All data is stored in the United States.' Privacy Policy: 'Our Service are hosted in the United States'. Sub-processor list: all sub-processors in the US, except Reveal (Belgium). An EU hosting option is not documented; the documentation does not differentiate by plan.
Granola- Basic
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Business
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Enterprise
Security page: notes are stored in a 'US-hosted AWS Virtual Private Cloud'. Privacy Policy: AWS servers 'located in the U.S.' or 'located primarily in the US'; services are hosted and operated 'in the U.S.'. Sub-processor list: all sub-processors with hosting in the US, except Plain (UK). An EU hosting option is not documented; the documentation does not differentiate by plan.
- Free
Sub-processors
- Fathom AI Notetakerlist availableall 5 plans
- Granolalist availableall 3 plans
- Fathom AI Notetaker
- Free
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Premium
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Team
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Business
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
- Enterprise
- Google Cloud Platform – primary cloud provider, handles meeting content (USA)
- Anthropic, OpenAI, ElevenLabs, Fireworks, Modal, Voyage AI – AI providers, handle meeting content, forbidden from training AI on customer data (USA)
- Elastic – search provider, handles meeting content (USA)
- Amplitude, Census, ChartMogul, FiveTran, Hex, omni, Retool – data analytics and ETL (USA)
- Cloudflare – CDN (USA)
- Courier, Postmark – email providers (USA)
- Front – helpdesk provider (USA)
- HubSpot, RevenueHero, Warmly – CRM and sales (USA)
- New Relic, Sentry – application monitoring (USA)
- Pusher – in-app communication (USA)
- Brandfetch – brand and logo API (USA)
- Reveal – partnership marketing platform (Belgium)
- Sphere, Stripe – finance and payments (USA)
- UserVoice – feedback tracking (USA)
Granola- Basic
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
- Business
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
- Enterprise
- Anthropic, PBC – AI processing (hosting: United States)
- OpenAI – AI processing (hosting: United States)
- Google Cloud – cloud hosting, AI and compute (hosting: United States)
- Amazon Web Services – cloud hosting, data storage, AI and compute (hosting: United States)
- xAI – AI processing (hosting: United States)
- AssemblyAI, Inc. – transcription (hosting: United States)
- Deepgram – transcription (hosting: United States)
- Braintrust – evaluation and testing of AI performance (hosting: United States)
- Fireworks.ai – AI processing (hosting: United States)
- Parallel Web Systems Inc. – web search and data enrichment for AI features (hosting: United States)
- Turbopuffer – vector search and embeddings storage (hosting: United States)
- ClickHouse – storage of usage and telemetry data (hosting: United States)
- Stripe, Inc. – payment processing and billing (hosting: United States)
- Plain – customer support platform (hosting: United Kingdom)
- Twilio – telephony for the in-product calling feature (hosting: United States)
- Knock – notifications (in-app, email, push) (hosting: United States)
- Free
Retention
- differs by tool
- Fathom AI NotetakerTrust Center FAQ: recordings and other…all 5 plans
- GranolaPrivacy Policy: recordings are captured…all 3 plans
- Fathom AI Notetaker
- FreeTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice.
- PremiumTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice.
- TeamTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction.
- BusinessTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction.
- EnterpriseTrust Center FAQ: recordings and other data are retained indefinitely until individual recordings or the account are deleted; after account deletion, recordings, transcripts and metadata are removed, and after a further 7 days also from backups. Privacy Policy: deletion after an account deletion request with 'commercially reasonable efforts' within 30 days; voiceprints according to a separate biometric notice. DPA: deletion by the customer within the functionality of the Services; after the DPA expires, return or deletion at the customer's instruction. Enterprise: 'Custom data retention policies'.
Granola- BasicPrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: meeting history in the Basic plan 30 days ('See limited meeting history'); transcript retention and auto-deletion configurable per user.
- BusinessPrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Pricing page: unlimited meeting history; transcript retention and auto-deletion configurable per user.
- EnterprisePrivacy Policy: recordings are captured only for transcription and are not retained once the transcript has been created; other data is retained as long as the account is active or as needed to operate the business; de-identified, aggregated data may be retained indefinitely. Security page: only the transcript and notes are stored; individual notes or all data can be deleted on request. DPA: return or deletion after termination of the agreement at the customer's written direction. Enterprise: organisation-wide retention periods and auto-deletion via admin policy ('Org-wide auto-deletion periods').
Price
- differs by tool
- Fathom AI Notetaker
- 0 USDFree
- 16 USD/user/mo… (further prices in the details)Premium
- 15 USD/user/mo… (further prices in the details)Team
- 25 USD/user/mo… (further prices in the details)Business
- on requestEnterprise
- Granola
- 0 USD/user/moBasic
- 14 USD/user/moBusiness
- 35 USD/user/moEnterprise
- Fathom AI Notetaker
- Free
0 USD ('Free forever.')
- Premium
16 USD per user/month billed annually; 20 USD billed monthly (no indication whether net or gross)
- Team
15 USD per user/month billed annually; 19 USD billed monthly; at least 2 users (no indication whether net or gross)
- Business
25 USD per user/month billed annually; 34 USD billed monthly; at least 2 users (no indication whether net or gross)
- Enterprise
on request ('Talk to sales')
Granola- Basic
0 USD per user/month
- Business
14 USD per user/month (billing interval and net/gross indication not stated; 'Great for individuals or small teams')
- Enterprise
35 USD per user/month; according to the Enterprise FAQ purchasable in the app with no minimum number of seats, for 50+ seats contact sales (no indication whether net or gross)
- Free
- Fathom AI Notetakeryesall 5 plans
- Granolayesall 3 plans
- Fathom AI Notetaker
- Free
yes (unlimited recordings and transcriptions, AI summaries, clips and search; bot or bot-free capture (beta, Mac); Ask Fathom and advanced summaries limited use only)
- Premium
yes (as Free plus advanced summaries, AI action items, Ask Fathom, custom meeting bot; plan 'FOR INDIVIDUALS')
- Team
yes (as Premium plus team-wide search, highlight playlists, comments, folders, keyword alerts; at least 2 users)
- Business
yes (as Team plus CRM field sync, Deal View, coaching metrics and AI scorecards, custom summary templates; at least 2 users)
- Enterprise
yes (as Business plus organisation-wide security controls, SSO and SCIM (Okta), custom data retention policies, custom contracts, HIPAA with signed BAA)
Granola- Basic
yes (AI meeting notes, AI chat within and across meetings, templates, multi-language support; meeting history 30 days; AI chat 'Auto' only without model selection)
- Business
yes (as Basic plus unlimited meeting notes and history, advanced AI models with model selection, integrations including Notion, HubSpot, Zapier, MCP, API access, centralised billing and user management)
- Enterprise
yes (as Business plus SSO, SCIM, Audit API, usage analytics, admin controls for MCP, API and integrations, organisation-wide retention and participant notification, HIPAA workspaces, advanced integrations such as Salesforce)
- Free
Evidence
- Fathom AI Notetaker7 sources
- Granola7 sources
- Fathom AI Notetaker
- Fathom Pricing 2026 (Individuals/Teams, Monthly/Annually toggles)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (Last Updated: August 16, 2026)Privacy notice, retrieved 18 Oct 2026
- Fathom Data Processing Agreement (Last Updated: May 5, 2026)DPA, retrieved 18 Oct 2026
- Fathom Terms of Service (Last Updated: March 4, 2026)Terms of service, retrieved 18 Oct 2026
- Fathom Trust Center (Overview)Trust Center, retrieved 18 Oct 2026
- Fathom Trust Center: FAQTrust Center, retrieved 18 Oct 2026
- Fathom Trust Center: Subprocessors (30 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
Granola- Pricing plans | GranolaPricing page, retrieved 18 Oct 2026
- Granola for Enterprise (incl. FAQ)Product page, retrieved 18 Oct 2026
- Security at GranolaSecurity page, retrieved 18 Oct 2026
- Privacy Policy (Effective from 8th September 2026)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (Last updated: July 17, 2026)DPA, retrieved 18 Oct 2026
- Granola Platform Terms (Last updated: 19th December 2025, PDF)Terms of service, retrieved 18 Oct 2026
- Granola Trust Center: Subprocessors (16 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Fathom AI Notetaker, Granola. All tools in the category: Meetings & transcription.