tl;dv
tl;dv (Free / Pro / Business / Enterprise)
Provider: tldx Solutions GmbH · Based in: Tldx Solutions GmbH, Kaiser-Friedrich-Allee 51, 52074 Aachen, Germany · Provider website
- Plans
- 4
- Sources
- 9
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 5 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- EU option: all 4 plans
- Training on inputs
- no: all 4 plans
- DPA
- yes: all 4 plans
- Provider
- tldx Solutions GmbH (brand tl;dv)
- Based in
- Tldx Solutions GmbH, Kaiser-Friedrich-Allee 51, 52074 Aachen, Germany; Local Court (Amtsgericht) Aachen, HRB 23730 (q5, q2)
Values from 4 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare tl;dv
Compare with another toolCompared plan by plan with other tools in the category Meetings & transcription:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | FreeCompare tl;dv Free with another tool | ProCompare tl;dv Pro with another tool | BusinessCompare tl;dv Business with another tool | EnterpriseCompare tl;dv Enterprise with another tool |
|---|---|---|---|---|
| differs by plan | 0 EUR | 29 EUR/user/mo… (further prices in the details) | 39 EUR/user/mo… (further prices in the details) | custom |
| Details: Price | EUR 0 (pricing page; no indication whether VAT is included) | EUR 29 per user/month with monthly billing; EUR 18 per user/month with annual billing (structured price data: EUR 216 per seat/year) (pricing page; no indication whether VAT is included) | EUR 39 per user/month with monthly billing; EUR 29 per user/month with annual billing (structured price data: EUR 348 per seat/year) (pricing page; no indication whether VAT is included) | Custom price: the pricing page states 'custom' (Benutzerdefiniert) and refers to contact/demo for prices; no public price |
| yes | yes | yes | yes | |
| Details: AI features included | yes (recording, transcription, AI notes with limits according to the pricing page) | yes | yes | yes (everything in Business plus, among others, SCIM provisioning, custom SSO, privately hosted AI, company activity logs and optional usage-based pricing according to the pricing page) |
| yes | yes | yes | yes | |
| Details: DPA | yes (Data Processing Agreement publicly viewable in the Trust Center, as of 2026-09-11, as a template for signature by the customer; applicability per plan not stated) Provider’s DPA | yes (Data Processing Agreement publicly viewable in the Trust Center, as of 2026-09-11, as a template for signature by the customer; applicability per plan not stated) Provider’s DPA | yes (Data Processing Agreement publicly viewable in the Trust Center, as of 2026-09-11, as a template for signature by the customer; applicability per plan not stated) Provider’s DPA | yes (Data Processing Agreement publicly viewable in the Trust Center, as of 2026-09-11, as a template for signature by the customer; applicability per plan not stated) Provider’s DPA |
| no | no | no | no | |
| Details: Training on inputs | Privacy Policy section 9: tldx does not use customer content (recordings, transcripts, notes) for training/fine-tuning foundation or language models; AI service providers used process content only to provide the service and do not use it to train their general-purpose models. DPA section 1.4.3: 'The Data Processor does not and will not use any of the CLIENT’s data for AI model training.' DPA section 1.5.7: neither Anthropic nor Google Cloud trains on the customer's data under either of the two AI configurations. Security page: 'No customer data is used to train the AI'. Documentation does not differentiate by plan. | Privacy Policy section 9: tldx does not use customer content (recordings, transcripts, notes) for training/fine-tuning foundation or language models; AI service providers used process content only to provide the service and do not use it to train their general-purpose models. DPA section 1.4.3: 'The Data Processor does not and will not use any of the CLIENT’s data for AI model training.' DPA section 1.5.7: neither Anthropic nor Google Cloud trains on the customer's data under either of the two AI configurations. Security page: 'No customer data is used to train the AI'. Documentation does not differentiate by plan. | Privacy Policy section 9: tldx does not use customer content (recordings, transcripts, notes) for training/fine-tuning foundation or language models; AI service providers used process content only to provide the service and do not use it to train their general-purpose models. DPA section 1.4.3: 'The Data Processor does not and will not use any of the CLIENT’s data for AI model training.' DPA section 1.5.7: neither Anthropic nor Google Cloud trains on the customer's data under either of the two AI configurations. Security page: 'No customer data is used to train the AI'. Documentation does not differentiate by plan. | Privacy Policy section 9: tldx does not use customer content (recordings, transcripts, notes) for training/fine-tuning foundation or language models; AI service providers used process content only to provide the service and do not use it to train their general-purpose models. DPA section 1.4.3: 'The Data Processor does not and will not use any of the CLIENT’s data for AI model training.' DPA section 1.5.7: neither Anthropic nor Google Cloud trains on the customer's data under either of the two AI configurations. Security page: 'No customer data is used to train the AI'. Documentation does not differentiate by plan. |
| differs by plan | Privacy Policy: video/audio recordings… | Privacy Policy: recordings and… | Privacy Policy: recordings and… | The Privacy Policy distinguishes only… |
| Details: Data retention | Privacy Policy: video/audio recordings and transcripts for free users 3 months; logs 10 days; account and profile data until account deletion. DPA section 1.5.10: at the end of the contract, deletion or return of all personal data at the choice of the parties; deletion is confirmed in writing. | Privacy Policy: recordings and transcripts for paying users until account deletion; logs 10 days. DPA section 1.5.10: at the end of the contract, deletion or return of all personal data at the choice of the parties; deletion is confirmed in writing. The DPA does not state a fixed retention period. | Privacy Policy: recordings and transcripts for paying users until account deletion; logs 10 days. DPA section 1.5.10: at the end of the contract, deletion or return of all personal data at the choice of the parties; deletion is confirmed in writing. The DPA does not state a fixed retention period. | The Privacy Policy distinguishes only between free and paying users (paying: recordings and transcripts until account deletion; logs 10 days). DPA section 1.5.10: at the end of the contract, deletion or return of all personal data at the choice of the parties; deletion is confirmed in writing. Enterprise-specific periods not publicly documented. |
| EU option | EU option | EU option | EU option | |
| Details: Hosting | DPA section 1.4.6 and Trust Center (Subprocessors): storage with Google Cloud (Germany), Wasabi (Germany) and Hetzner (Germany/Finland). AI summaries: according to DPA section 1.5.7, Anthropic is accessed via its direct API, 'used by default, including for users located outside the European Union/European Economic Area'; only if the customer actively selects the EU AI hosting configuration in the account or organisation-wide does the same Anthropic model run via Google Gemini Enterprise Agent Platform (formerly Vertex AI), with the data remaining in the EU. Transcription via AssemblyAI and ElevenLabs, each listed in the Trust Center with the location 'Europe'. Privacy Policy section 5 and the security page additionally name AWS as hosting; the DPA and the Trust Center list do not include AWS. Documentation does not differentiate by plan. | DPA section 1.4.6 and Trust Center (Subprocessors): storage with Google Cloud (Germany), Wasabi (Germany) and Hetzner (Germany/Finland). AI summaries: according to DPA section 1.5.7, Anthropic is accessed via its direct API, 'used by default, including for users located outside the European Union/European Economic Area'; only if the customer actively selects the EU AI hosting configuration in the account or organisation-wide does the same Anthropic model run via Google Gemini Enterprise Agent Platform (formerly Vertex AI), with the data remaining in the EU. Transcription via AssemblyAI and ElevenLabs, each listed in the Trust Center with the location 'Europe'. Privacy Policy section 5 and the security page additionally name AWS as hosting; the DPA and the Trust Center list do not include AWS. Documentation does not differentiate by plan. | DPA section 1.4.6 and Trust Center (Subprocessors): storage with Google Cloud (Germany), Wasabi (Germany) and Hetzner (Germany/Finland). AI summaries: according to DPA section 1.5.7, Anthropic is accessed via its direct API, 'used by default, including for users located outside the European Union/European Economic Area'; only if the customer actively selects the EU AI hosting configuration in the account or organisation-wide does the same Anthropic model run via Google Gemini Enterprise Agent Platform (formerly Vertex AI), with the data remaining in the EU. Transcription via AssemblyAI and ElevenLabs, each listed in the Trust Center with the location 'Europe'. Privacy Policy section 5 and the security page additionally name AWS as hosting; the DPA and the Trust Center list do not include AWS. Documentation does not differentiate by plan. | DPA section 1.4.6 and Trust Center (Subprocessors): storage with Google Cloud (Germany), Wasabi (Germany) and Hetzner (Germany/Finland). AI summaries: according to DPA section 1.5.7, Anthropic is accessed via its direct API, 'used by default, including for users located outside the European Union/European Economic Area'; only if the customer actively selects the EU AI hosting configuration in the account or organisation-wide does the same Anthropic model run via Google Gemini Enterprise Agent Platform (formerly Vertex AI), with the data remaining in the EU. Transcription via AssemblyAI and ElevenLabs, each listed in the Trust Center with the location 'Europe'. Privacy Policy section 5 and the security page additionally name AWS as hosting; the DPA and the Trust Center list do not include AWS. The pricing page additionally lists privately hosted AI for Enterprise; details not publicly documented. |
| list available | list available | list available | list available | |
| Details: Sub-processors |
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| differs by plan | 6 sources | 6 sources | 6 sources | 5 sources |
| Details: Sources with retrieval date |
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Compare tl;dv Free with another tool
Price and scope
- differs by plan
- 0 EUR
EUR 0 (pricing page; no indication whether VAT is included)
- yes
yes (recording, transcription, AI notes with limits according to the pricing page)
Contract and data use
- yes
yes (Data Processing Agreement publicly viewable in the Trust Center, as of 2026-09-11, as a template for signature by the customer; applicability per plan not stated)
Provider’s DPA- no
Privacy Policy section 9: tldx does not use customer content (recordings, transcripts, notes) for training/fine-tuning foundation or language models; AI service providers used process content only to provide the service and do not use it to train their general-purpose models. DPA section 1.4.3: 'The Data Processor does not and will not use any of the CLIENT’s data for AI model training.' DPA section 1.5.7: neither Anthropic nor Google Cloud trains on the customer's data under either of the two AI configurations. Security page: 'No customer data is used to train the AI'. Documentation does not differentiate by plan.
- differs by plan
- Privacy Policy: video/audio recordings…
- Privacy Policy: video/audio recordings and transcripts for free users 3 months; logs 10 days; account and profile data until account deletion. DPA section 1.5.10: at the end of the contract, deletion or return of all personal data at the choice of the parties; deletion is confirmed in writing.
Hosting and sharing
- EU option
DPA section 1.4.6 and Trust Center (Subprocessors): storage with Google Cloud (Germany), Wasabi (Germany) and Hetzner (Germany/Finland). AI summaries: according to DPA section 1.5.7, Anthropic is accessed via its direct API, 'used by default, including for users located outside the European Union/European Economic Area'; only if the customer actively selects the EU AI hosting configuration in the account or organisation-wide does the same Anthropic model run via Google Gemini Enterprise Agent Platform (formerly Vertex AI), with the data remaining in the EU. Transcription via AssemblyAI and ElevenLabs, each listed in the Trust Center with the location 'Europe'. Privacy Policy section 5 and the security page additionally name AWS as hosting; the DPA and the Trust Center list do not include AWS. Documentation does not differentiate by plan.
- list available
- Google Cloud Platform – cloud and AI infrastructure (Europe; DPA: Google Cloud EMEA Limited, Germany)
- Wasabi – data storage for recordings and metadata (Europe; DPA: Germany)
- Hetzner – infrastructure/hosting (Europe; DPA: Germany)
- Cloudflare – DNS, load balancing, DDoS protection, WAF (Worldwide (Local to Customers); DPA: data centres in Finland, Germany, Ireland and France)
- AssemblyAI – transcription for paying customers (Europe)
- ElevenLabs – transcription for paying customers (Europe)
- Anthropic – AI models (Trust Center: US, EU alternative via Google Agent Platform; DPA table states 'Germany')
- Vanta – security and compliance monitoring (Europe; according to the DPA no customer data)
- Paragon – integration platform (Europe; DPA: European Union)
- CustomerIO – marketing (Europe)
- Cello – referral programme (Europe; DPA: Germany)
- GitLab – version control (US)
- HubSpot – CRM/marketing (European Union / Germany; DPA: Ireland)
- Intercom – customer support (US; DPA: 'In contact to move over to EU data centers')
- Stripe – payments (Worldwide; DPA: Stripe Payments Europe, European Union)
- Abicom – security audits, penetration testing, GDPR support (France)
Evidence
- differs by plan
- 6 sources
- Pricing (rendered in browser, monthly and annual view)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-09-09)Privacy notice, retrieved 18 Oct 2026
- Terms of Use (effective 2026-05-18)Terms and conditions, retrieved 8 Oct 2026
- Security CommitmentTrust Center, retrieved 18 Oct 2026
- Trust Center: Data Processing Agreement (last updated 2026-09-11)DPA, retrieved 18 Oct 2026
- Trust Center: Subprocessors (16 entries with location)Sub-processor list, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
DPA section 1.5.3: any transfer outside the EU, including between tldx and sub-processors, requires standard contractual clauses 'in their version of June 4, 2021'; for UK data, the UK Addendum and a Transfer Risk Assessment additionally apply. Privacy Policy section 8: for AI processing in the USA, 'standard data protection clauses adopted or approved by the European Commission'. US locations according to the Trust Center: Anthropic (used by default for AI summaries unless the EU configuration is selected), GitLab, Intercom. tldx is a German GmbH; the Data Privacy Framework List contains no entry for 'tldx' or 'tl;dv' (retrieved 2026-10-18). The security page still shows an 'EU US PRIVACY SHIELD' seal without explanation. The Policy names the BfDI as supervisory authority.
- Privacy Policy (as of 2026-09-09) (Privacy notice), retrieved 18 Oct 2026
- Security Commitment (Trust Center), retrieved 18 Oct 2026
- Trust Center: Data Processing Agreement (last updated 2026-09-11) (DPA), retrieved 18 Oct 2026
- Trust Center: Subprocessors (16 entries with location) (Sub-processor list), retrieved 18 Oct 2026
- Data Privacy Framework List (search 'tldx' and 'tl;dv') (Register), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Security page: SOC 2 (Type II) ('tl;dv is SOC2 compliant'). Trust Center: compliance entries 'SOC 2 Type II' and 'GDPR'; 'SOC 2 Type 2 Report 2026', 'Penetration Test 2026 - Attestation' and 'Cybersecurity - Attestation of Engagement' only via Request access. According to the security page, data centres of Google, AWS and Hetzner are ISO 27001 / PCI DSS / SOC 1 and 2 certified. tldx's own ISO 27001 certification: not publicly documented.
- Security Commitment (Trust Center), retrieved 18 Oct 2026
- tl;dv Trust Center (Vanta; DPA publicly viewable, SOC 2 report via Request access) (Trust Center), retrieved 18 Oct 2026
AI Act
Functions: Recording of meetings (Google Meet, Zoom, MS Teams; with and without bot), transcription, AI notes and summaries, multi-meeting insights, Sales Coaching & Playbooks, AI agents for meetings/sales (navigation and security page).
Provider’s statement: Security page shows an 'EU AI ACT COMPLIANT' seal without explanation or reference to any article. Further statements on the AI Act: not publicly documented. Terms: the user is responsible for obtaining the consent of all meeting participants before recording.
Classification (for review, not legal advice): For review: customer typically deployer (Art. 3(4) AI Act). Meeting recording and sales coaching/analysis of conversations in a work context must be reviewed against Art. 5(1)(f) (emotion recognition in the workplace) and Annex III, depending on the feature used. Not legal advice.
- Terms of Use (effective 2026-05-18) (Terms and conditions), retrieved 8 Oct 2026
- Security Commitment (Trust Center), retrieved 18 Oct 2026
Current notes 2026
Privacy Policy version of 2026-09-09 (newly names, among others, AssemblyAI and ElevenLabs for transcription, HubSpot, Paragon), Terms effective since 2026-05-18, DPA in the Trust Center as of 2026-09-11. According to the DPA, the direct Anthropic API (USA) is the default for AI summaries; the customer must actively select EU processing. The security page additionally mentions 'Privately hosted AI on request'.
Open points of the review
- Enterprise price not public (pricing page: 'custom' (Benutzerdefiniert), prices only on contact); differences between plans regarding data protection and retention beyond free/paying not documented.
- No fixed retention period for recordings of paying users stated (Privacy Policy: until account deletion; the DPA refers only to an agreed period and to deletion or return at the end of the contract).
- Hosting information inconsistent: Privacy Policy section 5 and the security page name AWS, the DPA and the Trust Center list do not; the DPA table states 'Germany' as the location for Anthropic PBC, the Trust Center 'US'.
- Seals 'EU US PRIVACY SHIELD' and 'EU AI ACT COMPLIANT' on the security page without explanation or evidence.
- SOC 2 report 2026 and penetration test attestation only via Request access in the Trust Center; audit period and scope not reviewed.
Frequently asked questions
Where does tl;dv store data?
EU hosting selectable (plans: Free, Pro, Business, Enterprise). According to the provider, as of 18 Oct 2026.
Is there a DPA for tl;dv?
yes in: Free, Pro, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Does tl;dv use inputs for AI training?
no in: Free, Pro, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Where is the provider based?
Tldx Solutions GmbH, Kaiser-Friedrich-Allee 51, 52074 Aachen, Germany; Local Court (Amtsgericht) Aachen, HRB 23730. According to the provider, as of 18 Oct 2026.
All sources
- 01Pricing (rendered in browser, monthly and annual view)Pricing page · retrieved 18 Oct 2026
- 02Privacy Policy (as of 2026-09-09)Privacy notice · retrieved 18 Oct 2026
- 03Terms of Use (effective 2026-05-18)Terms and conditions · retrieved 8 Oct 2026
- 04Security CommitmentTrust Center · retrieved 18 Oct 2026
- 05ImprintLegal notice · retrieved 8 Oct 2026
- 06tl;dv Trust Center (Vanta; DPA publicly viewable, SOC 2 report via Request access)Trust Center · retrieved 18 Oct 2026
- 07Trust Center: Data Processing Agreement (last updated 2026-09-11)DPA · retrieved 18 Oct 2026
- 08Trust Center: Subprocessors (16 entries with location)Sub-processor list · retrieved 18 Oct 2026
- 09Data Privacy Framework List (search 'tldx' and 'tl;dv')Register · retrieved 18 Oct 2026
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Further reading
All tools in the category: Meetings & transcription. tl;dv has at least one plan with an EU hosting option; see also AI tools with an EU hosting option. Figures across all tools: Data report.