HeyGen vs. Runway: data protection per plan
HeyGen (4 plans) and Runway (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | HeyGen | Runway |
|---|---|---|
| Provider based in | HeyGen Technology Inc., 12130 Millennium Drive Suite 300, Los Angeles, CA 90094, USA | Runway AI, Inc., USA |
| Plans recorded | 4 | 4 |
| Hosting | US only: all 4 plans | not documented: all 4 plans |
| Training on inputs | opt-out available: Free, Creator / Pro, Businessno: Enterprise | yes: Free, Standard / Pro / Max, Teamno: Enterprise |
| DPA | yes: all 4 plans | no: Free, Standard / Pro / Max, Teamyes: Enterprise |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: HeyGen Business vs. Runway Team
| Feature | HeyGenBusiness | RunwayTeam |
|---|---|---|
| differs by plan | yes | no |
| Details: DPA available | yes (Data Processing Addendum; according to the Terms, applies when a business accepts the Terms; version 'Effective as of October 2024') Provider’s DPA | no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.') |
| differs by plan | opt-out available | yes |
| Details: Training on inputs | Security page: 'Non-enterprise customers may opt out at any time by contacting' the privacy contact; contracts with all AI sub-processors prohibit training on customer data. Privacy policy (as of 2026-10-15): submitted texts, voices, scripts, images and videos may be used for training on the basis of legitimate interest, opt-out by email to the privacy address. Terms (as of 2026-10-15, Section 3 for Creator/Pro/Business): licence to 'Your Content' also 'to train or otherwise improve or modify our artificial intelligence and machine learning models'. For avatars, face/body parts are processed; biometric verification on the basis of explicit consent. Trust Center FAQ: data of non-enterprise customers 'may be used to train and enhance the models that power our Services'; according to the FAQ, opt-out via the privacy policy (request by email). | Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction. |
| differs by plan | US only | not publicly documented |
| Details: Data residency | Security page: 'All HeyGen customer data is stored in the United States on AWS infrastructure.' Sub-processor list in the Trust Center: all service providers with data location USA except BytePlus (Singapore, video generation for Video Agent). For EU customers, HeyGen refers to its certification under the EU-US Data Privacy Framework. | Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Privacy policy | Terms of Use: retention of inputs and… |
| Details: Data retention | Privacy policy (as of 2026-10-15): according to the text, deletion requests are processed within 72 hours; backups/disaster recovery are retained for 60 days and then permanently deleted. In general (section 8): retention for as long as necessary to provide the services or with permission, based on criteria such as account administration, maintaining generated content, dispute resolution; no fixed periods stated for videos and avatars. | Terms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented. |
| differs by plan | 149 USD/mo… (further prices in the details) | 69 USD/user/mo… (further prices in the details) |
| Details: Price | USD 149/month or USD 119/month with annual payment (USD 1,428 per year) with 1,500 credits; additional seats USD 20 per seat per month; credit packs and auto-reload available, prices for these not stated (pricing page). Not stated whether VAT is included; according to the Terms, the customer bears applicable taxes ('including all taxes'). | USD 69 per seat per month with monthly payment or USD 55 per seat per month with annual payment (Team plan page; start with two seats, for 2 to 9 people). Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated. |
| yes | yes | |
| Details: AI features included | yes (1,500 credits/month, videos up to 60 min, 4K, 5 custom avatars; SAML/SSO, central billing, workspace collaboration and team management according to the pricing page) | yes (Team plan page: 'Everything in Max', plus a shared workspace for 2 to 9 people, 6,900 credits per seat per month in a shared pool with one month of rollover, up to 100 shared projects and 1 TB of storage, up to 100 Brand Kits, 24 parallel generations, API access, Agent Connectors for Figma, Dropbox and Notion) |
| 6 sources | 6 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by plan
- HeyGen Businessyes
- Runway Teamno
- HeyGen Business
yes (Data Processing Addendum; according to the Terms, applies when a business accepts the Terms; version 'Effective as of October 2024')
Provider’s DPARunway Teamno (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
Training
- differs by plan
- HeyGen Businessopt-out available
- Runway Teamyes
- HeyGen Business
Security page: 'Non-enterprise customers may opt out at any time by contacting' the privacy contact; contracts with all AI sub-processors prohibit training on customer data. Privacy policy (as of 2026-10-15): submitted texts, voices, scripts, images and videos may be used for training on the basis of legitimate interest, opt-out by email to the privacy address. Terms (as of 2026-10-15, Section 3 for Creator/Pro/Business): licence to 'Your Content' also 'to train or otherwise improve or modify our artificial intelligence and machine learning models'. For avatars, face/body parts are processed; biometric verification on the basis of explicit consent. Trust Center FAQ: data of non-enterprise customers 'may be used to train and enhance the models that power our Services'; according to the FAQ, opt-out via the privacy policy (request by email).
Runway TeamTerms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
Hosting
- differs by plan
- HeyGen BusinessUS only
- Runway Teamnot publicly documented
- HeyGen Business
Security page: 'All HeyGen customer data is stored in the United States on AWS infrastructure.' Sub-processor list in the Trust Center: all service providers with data location USA except BytePlus (Singapore, video generation for Video Agent). For EU customers, HeyGen refers to its certification under the EU-US Data Privacy Framework.
Runway TeamPrivacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
Sub-processors
- HeyGen Businesslist available
- Runway Teamlist available
- HeyGen Business
- Amazon Web Services (web hosting, data storage, image moderation, video processing): USA
- AI: Anthropic (LLM), OpenAI and Google (script generation, video translation, text-to-speech, content moderation), xAI (LLM, TTS, voice clone), Microsoft Azure and Elevenlabs (text-to-speech), Cartesia (TTS, voice clone), Gladia (speech recognition), fal (image generation): each USA
- BytePlus (video generation for Video Agent): Singapore
- Datadog (monitoring, log storage), Posthog (data analytics), Hex and Snowflake (data processing and querying), Retool (internal tooling), LiveKit (no purpose stated), Cloudflare (DNS): each USA
- Customer.io (email communication), Intercom (customer support and help centre): USA
Runway Team- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
Retention
- differs by plan
- HeyGen BusinessPrivacy policy
- Runway TeamTerms of Use: retention of inputs and…
- HeyGen BusinessPrivacy policy (as of 2026-10-15): according to the text, deletion requests are processed within 72 hours; backups/disaster recovery are retained for 60 days and then permanently deleted. In general (section 8): retention for as long as necessary to provide the services or with permission, based on criteria such as account administration, maintaining generated content, dispute resolution; no fixed periods stated for videos and avatars.Runway TeamTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
Price
- differs by plan
- HeyGen Business149 USD/mo… (further prices in the details)
- Runway Team69 USD/user/mo… (further prices in the details)
- HeyGen Business
USD 149/month or USD 119/month with annual payment (USD 1,428 per year) with 1,500 credits; additional seats USD 20 per seat per month; credit packs and auto-reload available, prices for these not stated (pricing page). Not stated whether VAT is included; according to the Terms, the customer bears applicable taxes ('including all taxes').
Runway TeamUSD 69 per seat per month with monthly payment or USD 55 per seat per month with annual payment (Team plan page; start with two seats, for 2 to 9 people). Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated.
- HeyGen Businessyes
- Runway Teamyes
- HeyGen Business
yes (1,500 credits/month, videos up to 60 min, 4K, 5 custom avatars; SAML/SSO, central billing, workspace collaboration and team management according to the pricing page)
Runway Teamyes (Team plan page: 'Everything in Max', plus a shared workspace for 2 to 9 people, 6,900 credits per seat per month in a shared pool with one month of rollover, up to 100 shared projects and 1 TB of storage, up to 100 Brand Kits, 24 parallel generations, API access, Agent Connectors for Figma, Dropbox and Notion)
Evidence
- HeyGen Business6 sources
- Runway Team6 sources
- HeyGen Business
- PricingPricing page, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-10-15)Privacy notice, retrieved 18 Oct 2026
- Terms of Service (as of 2026-10-15)Terms and conditions, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 14 Oct 2026
- HeyGen Trust Center (Drata)Trust Center, retrieved 18 Oct 2026
Runway Team- PricingPricing page, retrieved 18 Oct 2026
- Terms of Use (as of 2026-09-15)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-11)Privacy notice, retrieved 18 Oct 2026
- Runway DPA for Customers (August 2026)DPA, retrieved 18 Oct 2026
- When to choose an Enterprise subscriptionHelp Center, retrieved 18 Oct 2026
- Runway for TeamsPricing page, retrieved 18 Oct 2026
| Feature | HeyGen | Runway |
|---|---|---|
| differs by tool | yesall 4 plans |
|
| Details: DPA available |
|
|
| differs by tool |
|
|
| Details: Training on inputs |
|
|
| differs by tool | US onlyall 4 plans | not publicly documentedall 4 plans |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool |
|
|
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 4 plans | yesall 4 plans | |
| Details: AI features included |
|
|
| 6 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- HeyGenyesall 4 plans
- Runway
- noFree, Standard / Pro / Max, Team
- yesEnterprise
- HeyGen
- Free
yes (Data Processing Addendum; according to the Terms, applies when a business accepts the Terms; version 'Effective as of October 2024')
Provider’s DPA - Creator / Pro
yes (Data Processing Addendum; according to the Terms, applies when a business accepts the Terms; version 'Effective as of October 2024')
Provider’s DPA - Business
yes (Data Processing Addendum; according to the Terms, applies when a business accepts the Terms; version 'Effective as of October 2024')
Provider’s DPA - Enterprise
yes (Data Processing Addendum, part of the Order Form or Enterprise SaaS Agreement)
Provider’s DPA
Runway- Free
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
- Standard / Pro / Max
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
- Team
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
- Enterprise
yes (Customer Data Processing Addendum as PDF; incorporated via the Enterprise Services Terms, as of 2026-06-01)
Provider’s DPA
- Free
Training
- differs by tool
- HeyGen
- opt-out availableFree, Creator / Pro, Business
- noEnterprise
- Runway
- yesFree, Standard / Pro / Max, Team
- noEnterprise
- HeyGen
- Free
Security page: 'Non-enterprise customers may opt out at any time by contacting' the privacy contact; contracts with all AI sub-processors prohibit training on customer data. Privacy policy (as of 2026-10-15): submitted texts, voices, scripts, images and videos may be used for training on the basis of legitimate interest, opt-out by email to the privacy address. Terms (as of 2026-10-15): Section 4 (Free Plan) contains no separate training licence; Section 1 permits processing for 'research and development of its AI models' for all users. Trust Center FAQ: data of non-enterprise customers 'may be used to train and enhance the models that power our Services'; according to the FAQ, opt-out via the privacy policy (request by email).
- Creator / Pro
Security page: 'Non-enterprise customers may opt out at any time by contacting' the privacy contact; contracts with all AI sub-processors prohibit training on customer data. Privacy policy (as of 2026-10-15): submitted texts, voices, scripts, images and videos may be used for training on the basis of legitimate interest, opt-out by email to the privacy address. Terms (as of 2026-10-15, Section 3 for Creator/Pro/Business): licence to 'Your Content' also 'to train or otherwise improve or modify our artificial intelligence and machine learning models'. For avatars, face/body parts are processed; biometric verification on the basis of explicit consent. Trust Center FAQ: data of non-enterprise customers 'may be used to train and enhance the models that power our Services'; according to the FAQ, opt-out via the privacy policy (request by email).
- Business
Security page: 'Non-enterprise customers may opt out at any time by contacting' the privacy contact; contracts with all AI sub-processors prohibit training on customer data. Privacy policy (as of 2026-10-15): submitted texts, voices, scripts, images and videos may be used for training on the basis of legitimate interest, opt-out by email to the privacy address. Terms (as of 2026-10-15, Section 3 for Creator/Pro/Business): licence to 'Your Content' also 'to train or otherwise improve or modify our artificial intelligence and machine learning models'. For avatars, face/body parts are processed; biometric verification on the basis of explicit consent. Trust Center FAQ: data of non-enterprise customers 'may be used to train and enhance the models that power our Services'; according to the FAQ, opt-out via the privacy policy (request by email).
- Enterprise
Security page: 'Enterprise customers' data is excluded from AI model training by default.' Trust Center FAQ: 'We ensure that our enterprise customers' data is not used to train our AI systems'. Contracts with AI sub-processors prohibit training on customer data.
Runway- Free
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
- Standard / Pro / Max
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
- Team
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
- Enterprise
Enterprise Services Terms (as of 2026-06-01): 'Runway may not use Customer Content as training data for the Services'. For Enterprise customers, the DPA additionally applies. Help Center 'Enterprise FAQ: Third-party Models in Runway' (as of 2026-04-29): Runway has obtained contractual commitments from all third-party model providers that they will not train on Customer Content (including inputs and outputs); admins can disable third-party models.
- Free
Hosting
- differs by tool
- HeyGenUS onlyall 4 plans
- Runwaynot publicly documentedall 4 plans
- HeyGen
- Free
Security page: 'All HeyGen customer data is stored in the United States on AWS infrastructure.' Sub-processor list in the Trust Center: all service providers with data location USA except BytePlus (Singapore, video generation for Video Agent). For EU customers, HeyGen refers to its certification under the EU-US Data Privacy Framework.
- Creator / Pro
Security page: 'All HeyGen customer data is stored in the United States on AWS infrastructure.' Sub-processor list in the Trust Center: all service providers with data location USA except BytePlus (Singapore, video generation for Video Agent). For EU customers, HeyGen refers to its certification under the EU-US Data Privacy Framework.
- Business
Security page: 'All HeyGen customer data is stored in the United States on AWS infrastructure.' Sub-processor list in the Trust Center: all service providers with data location USA except BytePlus (Singapore, video generation for Video Agent). For EU customers, HeyGen refers to its certification under the EU-US Data Privacy Framework.
- Enterprise
as self-service: the security page states storage in the USA on AWS; according to the Trust Center, sub-processors in the USA and Singapore (BytePlus); no EU storage location documented.
Runway- Free
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
- Standard / Pro / Max
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
- Team
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
- Enterprise
Region/EU option: not publicly documented (Data Security page: hosting with major cloud providers in 'multiple, physically separated data centers', without stating a location). The DPA ('August 2026') incorporates the EU standard contractual clauses (Decision (EU) 2021/914). The sub-processor list shows locations in the USA, UK, Spain, Germany, Canada and Singapore for the service providers. Help Center: according to Runway, the providers of the Seedance and Kling models do not process customer data in China.
- Free
Sub-processors
- HeyGenlist availableall 4 plans
- Runwaylist availableall 4 plans
- HeyGen
- Free
- Amazon Web Services (web hosting, data storage, image moderation, video processing): USA
- AI: Anthropic (LLM), OpenAI and Google (script generation, video translation, text-to-speech, content moderation), xAI (LLM, TTS, voice clone), Microsoft Azure and Elevenlabs (text-to-speech), Cartesia (TTS, voice clone), Gladia (speech recognition), fal (image generation): each USA
- BytePlus (video generation for Video Agent): Singapore
- Datadog (monitoring, log storage), Posthog (data analytics), Hex and Snowflake (data processing and querying), Retool (internal tooling), LiveKit (no purpose stated), Cloudflare (DNS): each USA
- Customer.io (email communication), Intercom (customer support and help centre): USA
- Creator / Pro
- Amazon Web Services (web hosting, data storage, image moderation, video processing): USA
- AI: Anthropic (LLM), OpenAI and Google (script generation, video translation, text-to-speech, content moderation), xAI (LLM, TTS, voice clone), Microsoft Azure and Elevenlabs (text-to-speech), Cartesia (TTS, voice clone), Gladia (speech recognition), fal (image generation): each USA
- BytePlus (video generation for Video Agent): Singapore
- Datadog (monitoring, log storage), Posthog (data analytics), Hex and Snowflake (data processing and querying), Retool (internal tooling), LiveKit (no purpose stated), Cloudflare (DNS): each USA
- Customer.io (email communication), Intercom (customer support and help centre): USA
- Business
- Amazon Web Services (web hosting, data storage, image moderation, video processing): USA
- AI: Anthropic (LLM), OpenAI and Google (script generation, video translation, text-to-speech, content moderation), xAI (LLM, TTS, voice clone), Microsoft Azure and Elevenlabs (text-to-speech), Cartesia (TTS, voice clone), Gladia (speech recognition), fal (image generation): each USA
- BytePlus (video generation for Video Agent): Singapore
- Datadog (monitoring, log storage), Posthog (data analytics), Hex and Snowflake (data processing and querying), Retool (internal tooling), LiveKit (no purpose stated), Cloudflare (DNS): each USA
- Customer.io (email communication), Intercom (customer support and help centre): USA
- Enterprise
- as self-service
Runway- Free
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
- Standard / Pro / Max
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
- Team
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
- Enterprise
- as for Free to Max (list 'Subprocessors for Runway AI, Inc.': sub-processors process customer personal data depending on the feature used)
- Free
Retention
- differs by tool
- HeyGen
- Privacy policyFree, Creator / Pro, Business
- as self-serviceEnterprise
- Runway
- Terms of Use: retention of inputs and…Free, Standard / Pro / Max, Team
- Enterprise Services TermsEnterprise
- HeyGen
- FreePrivacy policy (as of 2026-10-15): according to the text, deletion requests are processed within 72 hours; backups/disaster recovery are retained for 60 days and then permanently deleted. Terms Section 23: Free accounts may be deleted after six months of inactivity following reasonable notice. In general (section 8): retention for as long as necessary to provide the services or with permission, based on criteria such as account administration, maintaining generated content, dispute resolution; no fixed periods stated for videos and avatars.
- Creator / ProPrivacy policy (as of 2026-10-15): according to the text, deletion requests are processed within 72 hours; backups/disaster recovery are retained for 60 days and then permanently deleted. In general (section 8): retention for as long as necessary to provide the services or with permission, based on criteria such as account administration, maintaining generated content, dispute resolution; no fixed periods stated for videos and avatars.
- BusinessPrivacy policy (as of 2026-10-15): according to the text, deletion requests are processed within 72 hours; backups/disaster recovery are retained for 60 days and then permanently deleted. In general (section 8): retention for as long as necessary to provide the services or with permission, based on criteria such as account administration, maintaining generated content, dispute resolution; no fixed periods stated for videos and avatars.
- Enterpriseas self-service (privacy policy). DPA Section 9(b): erasure 'within a reasonable amount of time' after the end of the contract or earlier on request; return of a copy and confirmation of deletion each within 30 days on request.
Runway- FreeTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
- Standard / Pro / MaxTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
- TeamTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
- EnterpriseEnterprise Services Terms (as of 2026-06-01, section 'Effects of Termination'): export of Customer Content on request 30 days after contract end, thereafter deletion in accordance with Runway's 'then-current data retention and deletion policies'; no fixed deletion period stated. DPA section 10: after the end of the contract, Runway returns and/or securely destroys personal data, at the customer's choice, upon written request, unless the law requires otherwise.
Price
- differs by tool
- HeyGen
- 0 USDFree
- 29 USD/mo… (further prices in the details)Creator / Pro
- 149 USD/mo… (further prices in the details)Business
- customEnterprise
- Runway
- 0 USDFree
- several tiersStandard / Pro / Max
- 69 USD/user/mo… (further prices in the details)Team
- customEnterprise
- HeyGen
- Free
0 USD (pricing page)
- Creator / Pro
Creator USD 29/month or USD 24/month with annual payment (USD 288 per year); Pro from USD 49/month or USD 41/month with annual payment (USD 488 per year) with 1,000 credits; further Pro tiers up to 100,000 credits for USD 4,300/month (pricing page). Not stated whether VAT is included; according to the Terms, the customer bears applicable taxes ('including all taxes').
- Business
USD 149/month or USD 119/month with annual payment (USD 1,428 per year) with 1,500 credits; additional seats USD 20 per seat per month; credit packs and auto-reload available, prices for these not stated (pricing page). Not stated whether VAT is included; according to the Terms, the customer bears applicable taxes ('including all taxes').
- Enterprise
Custom (contact sales)
Runway- Free
USD 0 (125 one-off credits; pricing page, Individual tab)
- Standard / Pro / Max
Standard USD 12/month (USD 15 with monthly payment); Pro USD 28 (USD 35); Max USD 76 (USD 95); each with annual payment, USD; pricing page, Individual tab. Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated.
- Team
USD 69 per seat per month with monthly payment or USD 55 per seat per month with annual payment (Team plan page; start with two seats, for 2 to 9 people). Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated.
- Enterprise
Individual (pricing page: 'Contact sales')
- Free
- HeyGenyesall 4 plans
- Runwayyesall 4 plans
- HeyGen
- Free
yes (3 videos/month up to 1 min, export up to 1080p, 1 custom avatar according to the pricing page; Terms Section 4: output licensed only to a limited extent, no commercial exploitation)
- Creator / Pro
yes (Creator 600 credits/month, Pro 1,000 credits/month; videos up to 30 min; Pro with 4K export; Avatar IV, voice cloning according to the pricing page; 1 seat each)
- Business
yes (1,500 credits/month, videos up to 60 min, 4K, 5 custom avatars; SAML/SSO, central billing, workspace collaboration and team management according to the pricing page)
- Enterprise
yes (according to the pricing page, custom sales; scope not itemised)
Runway- Free
yes, limited (pricing page: 125 one-off credits, do not expire; 'A selection of generative creative models to test concepts'; 5 GB storage)
- Standard / Pro / Max
yes (credits per month: Standard 625, Pro 2,250, Max 9,500; access to all AI video and image models according to the pricing page, including Gen-4.5, Aleph 2.0, Kling 3.0, Seedance, Nano Banana Pro; Max with 1-month credit rollover)
- Team
yes (Team plan page: 'Everything in Max', plus a shared workspace for 2 to 9 people, 6,900 credits per seat per month in a shared pool with one month of rollover, up to 100 shared projects and 1 TB of storage, up to 100 Brand Kits, 24 parallel generations, API access, Agent Connectors for Figma, Dropbox and Notion)
- Enterprise
yes (Enterprise sales; scope of the AI features in the Enterprise plan not broken down; pricing page refers to 'Contact sales')
- Free
Evidence
- HeyGen6 sources
- Runway9 sources
- HeyGen
- PricingPricing page, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-10-15)Privacy notice, retrieved 18 Oct 2026
- Terms of Service (as of 2026-10-15)Terms and conditions, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 14 Oct 2026
- HeyGen Trust Center (Drata)Trust Center, retrieved 18 Oct 2026
Runway- PricingPricing page, retrieved 18 Oct 2026
- Terms of Use (as of 2026-09-15)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-11)Privacy notice, retrieved 18 Oct 2026
- Enterprise Services Terms (as of 2026-06-01)Terms and conditions, retrieved 18 Oct 2026
- Subprocessors for Runway AI, Inc.Sub-processor list, retrieved 14 Oct 2026
- Runway DPA for Customers (August 2026)DPA, retrieved 18 Oct 2026
- When to choose an Enterprise subscriptionHelp Center, retrieved 18 Oct 2026
- Runway for TeamsPricing page, retrieved 18 Oct 2026
- Enterprise FAQ: Third-party Models in Runway (as of 2026-04-29)Help Center, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: HeyGen, Runway. All tools in the category: Image & design.