Runway vs. Synthesia: data protection per plan
Runway (4 plans) and Synthesia (4 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Runway | Synthesia |
|---|---|---|
| Provider based in | Runway AI, Inc., USA | Synthesia Ltd, 20 Triton Street, Regent's Place, 3rd Floor, London NW1 3BF, United Kingdom |
| Plans recorded | 4 | 4 |
| Hosting | not documented: all 4 plans | mixed: all 4 plans |
| Training on inputs | yes: Free, Standard / Pro / Max, Teamno: Enterprise | no: all 4 plans |
| DPA | no: Free, Standard / Pro / Max, Teamyes: Enterprise | yes: all 4 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Runway Team vs. Synthesia Starter
| Feature | RunwayTeam | SynthesiaStarter |
|---|---|---|
| differs by plan | no | yes |
| Details: DPA available | no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.') | yes (Customer Terms: Data Processing Addendum 'hereby incorporated by reference'; additionally a pre-signed PDF version as of 2026-07-22 for countersignature by email to dpasubmission@synthesia.io; no differentiation by plan) Provider’s DPA |
| differs by plan | yes | no |
| Details: Training on inputs | Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction. | AI Governance Practices: Synthesia does not use customer data (inputs and outputs) for pre-training its AI components; fine-tuning with customer data only on the customer's written instruction. Privacy Policy (effective 2026-10-01): usage information and feedback are processed to improve the platform and models; for avatar creation, facial/voice data (biometric data) are processed with consent, among other things to create the avatar and to fine-tune the model. DPA clause 2.2: no processing 'for any purpose other than providing the Services to Customer'; under clause 3.1, sub-processors must agree equivalent restrictions on use. Explicit exclusion of training in the sub-processor list only in the OpenAI entry. Documentation does not differentiate by plan. |
| differs by plan | not publicly documented | mixed |
| Details: Data residency | Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages. | Security Practices: customer data is currently stored in the EU in AWS data centres in Ireland; operational backups in Ireland, secondary backups in the AWS Frankfurt region. EU-US transfer within AWS based on the SCCs of the AWS DPA; transfer impact assessment at security.synthesia.io/documents. The sub-processor list additionally names providers in the USA, Japan and Singapore. Documentation does not differentiate by plan. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Terms of Use: retention of inputs and… | Security Practices: deletion of customer… |
| Details: Data retention | Terms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented. | Security Practices: deletion of customer data on request within up to 90 days; without a request, automatic deletion within 90 days after account termination; export of videos up to 90 days after the end of the contract; residual copies may remain in backups for a limited period. Daily database backups for at least three months. Security-relevant logs up to 4 years. DPA clause 7.2: after termination of the Services, destruction of all personal data after 90 days unless the customer has requested their return beforehand. Customer Terms: export may be limited by the plan and by the retention settings enabled by the customer. |
| differs by plan | 69 USD/user/mo… (further prices in the details) | several tiers |
| Details: Price | USD 69 per seat per month with monthly payment or USD 55 per seat per month with annual payment (Team plan page; start with two seats, for 2 to 9 people). Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated. | Pricing page in browser (retrieved from Germany, EUR): EUR 19 per month with monthly billing (1,250 credits/month); EUR 12 per month with annual billing (15,000 credits/year); learner seat EUR 29 monthly or EUR 25 with annual billing. Server-side version in USD: USD 29 or USD 18 per month, learner seat USD 29 or USD 25. No indication whether VAT is included. |
| yes | yes | |
| Details: AI features included | yes (Team plan page: 'Everything in Max', plus a shared workspace for 2 to 9 people, 6,900 credits per seat per month in a shared pool with one month of rollover, up to 100 shared projects and 1 TB of storage, up to 100 Brand Kits, 24 parallel generations, API access, Agent Connectors for Figma, Dropbox and Notion) | yes (1,250 credits/month according to the pricing page) |
| 6 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by plan
- Runway Teamno
- Synthesia Starteryes
- Runway Team
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
Synthesia Starteryes (Customer Terms: Data Processing Addendum 'hereby incorporated by reference'; additionally a pre-signed PDF version as of 2026-07-22 for countersignature by email to dpasubmission@synthesia.io; no differentiation by plan)
Provider’s DPA
Training
- differs by plan
- Runway Teamyes
- Synthesia Starterno
- Runway Team
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
Synthesia StarterAI Governance Practices: Synthesia does not use customer data (inputs and outputs) for pre-training its AI components; fine-tuning with customer data only on the customer's written instruction. Privacy Policy (effective 2026-10-01): usage information and feedback are processed to improve the platform and models; for avatar creation, facial/voice data (biometric data) are processed with consent, among other things to create the avatar and to fine-tune the model. DPA clause 2.2: no processing 'for any purpose other than providing the Services to Customer'; under clause 3.1, sub-processors must agree equivalent restrictions on use. Explicit exclusion of training in the sub-processor list only in the OpenAI entry. Documentation does not differentiate by plan.
Hosting
- differs by plan
- Runway Teamnot publicly documented
- Synthesia Startermixed
- Runway Team
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
Synthesia StarterSecurity Practices: customer data is currently stored in the EU in AWS data centres in Ireland; operational backups in Ireland, secondary backups in the AWS Frankfurt region. EU-US transfer within AWS based on the SCCs of the AWS DPA; transfer impact assessment at security.synthesia.io/documents. The sub-processor list additionally names providers in the USA, Japan and Singapore. Documentation does not differentiate by plan.
Sub-processors
- Runway Teamlist available
- Synthesia Starterlist available
- Runway Team
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
Synthesia Starter- Amazon Web Services EMEA SARL (Luxembourg): hosting, storage, computing power, hosted AI models
- MongoDB Limited (Ireland): production data
- Mux Inc. (USA): video delivery
- StackOne Technologies Ltd (UK): third-party integrations
- Modal Labs, Inc. (USA): computing power for video processing
- ClickHouse, Inc. (USA): analytics for sessions
- Script processing: Google Cloud EMEA (Ireland), IBM United Kingdom, CoeFont (Japan), WellSaid Labs (USA), Microsoft Ireland, Eleven Labs Inc. (USA), DeepL SE (Germany), OpenAI OpCo (USA), Cinder Technologies (USA), Anthropic PBC (USA), Cartesia AI (USA), Exa Labs (USA; web search)
- Asset processing: UAB ConvertAPI (Lithuania), Canva Austria GmbH (Austria; pre-processing for Custom Avatars), Runway AI (USA), Features & Labels (USA), AssemblyAI (USA), LiveKit (USA), ai-coustics GmbH (Germany), BFL GmbH (Germany), BytePlus Pte. Ltd. (Singapore; hosted AI models)
- Other: Intercom R&D Unlimited Company (Ireland), Datadog, Inc. (USA)
- Group companies: Synthesia Inc. (USA), Synthesia B.V. (Netherlands), Synthesia GmbH (Germany), Synthesia ApS (Denmark)
Retention
- differs by plan
- Runway TeamTerms of Use: retention of inputs and…
- Synthesia StarterSecurity Practices: deletion of customer…
- Runway TeamTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.Synthesia StarterSecurity Practices: deletion of customer data on request within up to 90 days; without a request, automatic deletion within 90 days after account termination; export of videos up to 90 days after the end of the contract; residual copies may remain in backups for a limited period. Daily database backups for at least three months. Security-relevant logs up to 4 years. DPA clause 7.2: after termination of the Services, destruction of all personal data after 90 days unless the customer has requested their return beforehand. Customer Terms: export may be limited by the plan and by the retention settings enabled by the customer.
Price
- differs by plan
- Runway Team69 USD/user/mo… (further prices in the details)
- Synthesia Starterseveral tiers
- Runway Team
USD 69 per seat per month with monthly payment or USD 55 per seat per month with annual payment (Team plan page; start with two seats, for 2 to 9 people). Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated.
Synthesia StarterPricing page in browser (retrieved from Germany, EUR): EUR 19 per month with monthly billing (1,250 credits/month); EUR 12 per month with annual billing (15,000 credits/year); learner seat EUR 29 monthly or EUR 25 with annual billing. Server-side version in USD: USD 29 or USD 18 per month, learner seat USD 29 or USD 25. No indication whether VAT is included.
- Runway Teamyes
- Synthesia Starteryes
- Runway Team
yes (Team plan page: 'Everything in Max', plus a shared workspace for 2 to 9 people, 6,900 credits per seat per month in a shared pool with one month of rollover, up to 100 shared projects and 1 TB of storage, up to 100 Brand Kits, 24 parallel generations, API access, Agent Connectors for Figma, Dropbox and Notion)
Synthesia Starteryes (1,250 credits/month according to the pricing page)
Evidence
- Runway Team6 sources
- Synthesia Starter8 sources
- Runway Team
- PricingPricing page, retrieved 18 Oct 2026
- Terms of Use (as of 2026-09-15)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-11)Privacy notice, retrieved 18 Oct 2026
- Runway DPA for Customers (August 2026)DPA, retrieved 18 Oct 2026
- When to choose an Enterprise subscriptionHelp Center, retrieved 18 Oct 2026
- Runway for TeamsPricing page, retrieved 18 Oct 2026
Synthesia Starter- Pricing (rendered in browser, monthly/annual; EUR when retrieved from Germany, USD in the server-side version)Pricing page, retrieved 18 Oct 2026
- Security Practices (as of 2026-02-03)Trust Center, retrieved 18 Oct 2026
- Data Processing Addendum (PDF as of 2026-07-22, incorporated via Customer Terms)DPA, retrieved 18 Oct 2026
- Subprocessors (as of 2026-10-08)Sub-processor list, retrieved 18 Oct 2026
- Privacy Policy (effective 2026-10-01)Privacy notice, retrieved 14 Oct 2026
- Customer Terms of Service (effective 2026-07-20)Terms and conditions, retrieved 18 Oct 2026
- AI Governance Practices (published September 2024)AI governance, retrieved 14 Oct 2026
- Synthesia Trust Center (Vanta; ISO certificates viewable, SOC 2 and TIA via Request access)Trust Center, retrieved 18 Oct 2026
| Feature | Runway | Synthesia |
|---|---|---|
| differs by tool |
| yesall 4 plans |
| Details: DPA available |
|
|
| differs by tool |
| noall 4 plans |
| Details: Training on inputs |
|
|
| differs by tool | not publicly documentedall 4 plans | mixedall 4 plans |
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 4 plans | |
| Details: List published |
|
|
| differs by tool |
| Security Practices: deletion of customer…all 4 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 4 plans | yesall 4 plans | |
| Details: AI features included |
|
|
| 9 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- Runway
- noFree, Standard / Pro / Max, Team
- yesEnterprise
- Synthesiayesall 4 plans
- Runway
- Free
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
- Standard / Pro / Max
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
- Team
no (according to its preamble, the Customer Data Processing Addendum (August 2026) is 'incorporated by reference into the Enterprise Services Agreement'; the Terms of Use for non-Enterprise accounts do not incorporate a DPA. Help Center: 'Non-Enterprise accounts are governed by our Terms of Use and Privacy Policy.')
- Enterprise
yes (Customer Data Processing Addendum as PDF; incorporated via the Enterprise Services Terms, as of 2026-06-01)
Provider’s DPA
Synthesia- Basic (free of charge)
yes (Customer Terms: Data Processing Addendum 'hereby incorporated by reference'; additionally a pre-signed PDF version as of 2026-07-22 for countersignature by email to dpasubmission@synthesia.io; no differentiation by plan)
Provider’s DPA - Starter
yes (Customer Terms: Data Processing Addendum 'hereby incorporated by reference'; additionally a pre-signed PDF version as of 2026-07-22 for countersignature by email to dpasubmission@synthesia.io; no differentiation by plan)
Provider’s DPA - Pro
yes (Customer Terms: Data Processing Addendum 'hereby incorporated by reference'; additionally a pre-signed PDF version as of 2026-07-22 for countersignature by email to dpasubmission@synthesia.io; no differentiation by plan)
Provider’s DPA - Enterprise
yes (Customer Terms: Data Processing Addendum 'hereby incorporated by reference'; additionally a pre-signed PDF version as of 2026-07-22 for countersignature by email to dpasubmission@synthesia.io; no differentiation by plan)
Provider’s DPA
- Free
Training
- differs by tool
- Runway
- yesFree, Standard / Pro / Max, Team
- noEnterprise
- Synthesianoall 4 plans
- Runway
- Free
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
- Standard / Pro / Max
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
- Team
Terms of Use (as of 2026-09-15): 'Inputs and Outputs may be used by the Company to train and improve its AI models' (including labelling, classification, moderation, model training); licence to inputs/outputs irrevocable and unlimited in time. Neither the Terms of Use nor the privacy policy provide for an opt-out from model training; exclusion of training is evidenced only for Enterprise (the Team plan page lists 'no training on your data' as an Enterprise feature). Privacy policy (as of 2026-05-11): face scans and voiceprints are retained at most until the earlier of fulfilment of the purpose or 3 years after the last interaction.
- Enterprise
Enterprise Services Terms (as of 2026-06-01): 'Runway may not use Customer Content as training data for the Services'. For Enterprise customers, the DPA additionally applies. Help Center 'Enterprise FAQ: Third-party Models in Runway' (as of 2026-04-29): Runway has obtained contractual commitments from all third-party model providers that they will not train on Customer Content (including inputs and outputs); admins can disable third-party models.
Synthesia- Basic (free of charge)
AI Governance Practices: Synthesia does not use customer data (inputs and outputs) for pre-training its AI components; fine-tuning with customer data only on the customer's written instruction. Privacy Policy (effective 2026-10-01): usage information and feedback are processed to improve the platform and models; for avatar creation, facial/voice data (biometric data) are processed with consent, among other things to create the avatar and to fine-tune the model. DPA clause 2.2: no processing 'for any purpose other than providing the Services to Customer'; under clause 3.1, sub-processors must agree equivalent restrictions on use. Explicit exclusion of training in the sub-processor list only in the OpenAI entry. Documentation does not differentiate by plan.
- Starter
AI Governance Practices: Synthesia does not use customer data (inputs and outputs) for pre-training its AI components; fine-tuning with customer data only on the customer's written instruction. Privacy Policy (effective 2026-10-01): usage information and feedback are processed to improve the platform and models; for avatar creation, facial/voice data (biometric data) are processed with consent, among other things to create the avatar and to fine-tune the model. DPA clause 2.2: no processing 'for any purpose other than providing the Services to Customer'; under clause 3.1, sub-processors must agree equivalent restrictions on use. Explicit exclusion of training in the sub-processor list only in the OpenAI entry. Documentation does not differentiate by plan.
- Pro
AI Governance Practices: Synthesia does not use customer data (inputs and outputs) for pre-training its AI components; fine-tuning with customer data only on the customer's written instruction. Privacy Policy (effective 2026-10-01): usage information and feedback are processed to improve the platform and models; for avatar creation, facial/voice data (biometric data) are processed with consent, among other things to create the avatar and to fine-tune the model. DPA clause 2.2: no processing 'for any purpose other than providing the Services to Customer'; under clause 3.1, sub-processors must agree equivalent restrictions on use. Explicit exclusion of training in the sub-processor list only in the OpenAI entry. Documentation does not differentiate by plan.
- Enterprise
AI Governance Practices: Synthesia does not use customer data (inputs and outputs) for pre-training its AI components; fine-tuning with customer data only on the customer's written instruction. Privacy Policy (effective 2026-10-01): usage information and feedback are processed to improve the platform and models; for avatar creation, facial/voice data (biometric data) are processed with consent, among other things to create the avatar and to fine-tune the model. DPA clause 2.2: no processing 'for any purpose other than providing the Services to Customer'; under clause 3.1, sub-processors must agree equivalent restrictions on use. Explicit exclusion of training in the sub-processor list only in the OpenAI entry. Documentation does not differentiate by plan.
- Free
Hosting
- differs by tool
- Runwaynot publicly documentedall 4 plans
- Synthesiamixedall 4 plans
- Runway
- Free
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
- Standard / Pro / Max
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
- Team
Privacy policy: Runway is headquartered in the USA but uses service providers in other countries; users consent to processing in the USA and other countries. A region/EU option for individual plans is not mentioned on the retrieved pages.
- Enterprise
Region/EU option: not publicly documented (Data Security page: hosting with major cloud providers in 'multiple, physically separated data centers', without stating a location). The DPA ('August 2026') incorporates the EU standard contractual clauses (Decision (EU) 2021/914). The sub-processor list shows locations in the USA, UK, Spain, Germany, Canada and Singapore for the service providers. Help Center: according to Runway, the providers of the Seedance and Kling models do not process customer data in China.
Synthesia- Basic (free of charge)
Security Practices: customer data is currently stored in the EU in AWS data centres in Ireland; operational backups in Ireland, secondary backups in the AWS Frankfurt region. EU-US transfer within AWS based on the SCCs of the AWS DPA; transfer impact assessment at security.synthesia.io/documents. The sub-processor list additionally names providers in the USA, Japan and Singapore. Documentation does not differentiate by plan.
- Starter
Security Practices: customer data is currently stored in the EU in AWS data centres in Ireland; operational backups in Ireland, secondary backups in the AWS Frankfurt region. EU-US transfer within AWS based on the SCCs of the AWS DPA; transfer impact assessment at security.synthesia.io/documents. The sub-processor list additionally names providers in the USA, Japan and Singapore. Documentation does not differentiate by plan.
- Pro
Security Practices: customer data is currently stored in the EU in AWS data centres in Ireland; operational backups in Ireland, secondary backups in the AWS Frankfurt region. EU-US transfer within AWS based on the SCCs of the AWS DPA; transfer impact assessment at security.synthesia.io/documents. The sub-processor list additionally names providers in the USA, Japan and Singapore. Documentation does not differentiate by plan.
- Enterprise
Security Practices: customer data is currently stored in the EU in AWS data centres in Ireland; operational backups in Ireland, secondary backups in the AWS Frankfurt region. EU-US transfer within AWS based on the SCCs of the AWS DPA; transfer impact assessment at security.synthesia.io/documents. The sub-processor list additionally names providers in the USA, Japan and Singapore. Documentation does not differentiate by plan.
- Free
Sub-processors
- Runwaylist availableall 4 plans
- Synthesialist availableall 4 plans
- Runway
- Free
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
- Standard / Pro / Max
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
- Team
- Amazon Web Services, Oracle, CoreWeave, Modal Labs (cloud/compute, USA)
- Google Cloud (cloud, moderation, generation; USA)
- Anthropic, Databricks, Hive (moderation/processing; USA)
- OpenAI, Black Forest Labs, X.AI, Meta, Alibaba Cloud US, LTX, Hanabi AI, fal and others (generation/inference, only when certain features are used; USA)
- Eleven Labs, Cartesia (voice model training and audio processing, only when certain features are used; USA)
- Runware, VEED, Recraft (UK), Freepik (Spain), Mirelo AI (Germany), Ideogram, QuiverAI (Canada)
- BytePlus, Kling AI, Nanonoble (Singapore)
- Enterprise
- as for Free to Max (list 'Subprocessors for Runway AI, Inc.': sub-processors process customer personal data depending on the feature used)
Synthesia- Basic (free of charge)
- Amazon Web Services EMEA SARL (Luxembourg): hosting, storage, computing power, hosted AI models
- MongoDB Limited (Ireland): production data
- Mux Inc. (USA): video delivery
- StackOne Technologies Ltd (UK): third-party integrations
- Modal Labs, Inc. (USA): computing power for video processing
- ClickHouse, Inc. (USA): analytics for sessions
- Script processing: Google Cloud EMEA (Ireland), IBM United Kingdom, CoeFont (Japan), WellSaid Labs (USA), Microsoft Ireland, Eleven Labs Inc. (USA), DeepL SE (Germany), OpenAI OpCo (USA), Cinder Technologies (USA), Anthropic PBC (USA), Cartesia AI (USA), Exa Labs (USA; web search)
- Asset processing: UAB ConvertAPI (Lithuania), Canva Austria GmbH (Austria; pre-processing for Custom Avatars), Runway AI (USA), Features & Labels (USA), AssemblyAI (USA), LiveKit (USA), ai-coustics GmbH (Germany), BFL GmbH (Germany), BytePlus Pte. Ltd. (Singapore; hosted AI models)
- Other: Intercom R&D Unlimited Company (Ireland), Datadog, Inc. (USA)
- Group companies: Synthesia Inc. (USA), Synthesia B.V. (Netherlands), Synthesia GmbH (Germany), Synthesia ApS (Denmark)
- Starter
- Amazon Web Services EMEA SARL (Luxembourg): hosting, storage, computing power, hosted AI models
- MongoDB Limited (Ireland): production data
- Mux Inc. (USA): video delivery
- StackOne Technologies Ltd (UK): third-party integrations
- Modal Labs, Inc. (USA): computing power for video processing
- ClickHouse, Inc. (USA): analytics for sessions
- Script processing: Google Cloud EMEA (Ireland), IBM United Kingdom, CoeFont (Japan), WellSaid Labs (USA), Microsoft Ireland, Eleven Labs Inc. (USA), DeepL SE (Germany), OpenAI OpCo (USA), Cinder Technologies (USA), Anthropic PBC (USA), Cartesia AI (USA), Exa Labs (USA; web search)
- Asset processing: UAB ConvertAPI (Lithuania), Canva Austria GmbH (Austria; pre-processing for Custom Avatars), Runway AI (USA), Features & Labels (USA), AssemblyAI (USA), LiveKit (USA), ai-coustics GmbH (Germany), BFL GmbH (Germany), BytePlus Pte. Ltd. (Singapore; hosted AI models)
- Other: Intercom R&D Unlimited Company (Ireland), Datadog, Inc. (USA)
- Group companies: Synthesia Inc. (USA), Synthesia B.V. (Netherlands), Synthesia GmbH (Germany), Synthesia ApS (Denmark)
- Pro
- Amazon Web Services EMEA SARL (Luxembourg): hosting, storage, computing power, hosted AI models
- MongoDB Limited (Ireland): production data
- Mux Inc. (USA): video delivery
- StackOne Technologies Ltd (UK): third-party integrations
- Modal Labs, Inc. (USA): computing power for video processing
- ClickHouse, Inc. (USA): analytics for sessions
- Script processing: Google Cloud EMEA (Ireland), IBM United Kingdom, CoeFont (Japan), WellSaid Labs (USA), Microsoft Ireland, Eleven Labs Inc. (USA), DeepL SE (Germany), OpenAI OpCo (USA), Cinder Technologies (USA), Anthropic PBC (USA), Cartesia AI (USA), Exa Labs (USA; web search)
- Asset processing: UAB ConvertAPI (Lithuania), Canva Austria GmbH (Austria; pre-processing for Custom Avatars), Runway AI (USA), Features & Labels (USA), AssemblyAI (USA), LiveKit (USA), ai-coustics GmbH (Germany), BFL GmbH (Germany), BytePlus Pte. Ltd. (Singapore; hosted AI models)
- Other: Intercom R&D Unlimited Company (Ireland), Datadog, Inc. (USA)
- Group companies: Synthesia Inc. (USA), Synthesia B.V. (Netherlands), Synthesia GmbH (Germany), Synthesia ApS (Denmark)
- Enterprise
- Amazon Web Services EMEA SARL (Luxembourg): hosting, storage, computing power, hosted AI models
- MongoDB Limited (Ireland): production data
- Mux Inc. (USA): video delivery
- StackOne Technologies Ltd (UK): third-party integrations
- Modal Labs, Inc. (USA): computing power for video processing
- ClickHouse, Inc. (USA): analytics for sessions
- Script processing: Google Cloud EMEA (Ireland), IBM United Kingdom, CoeFont (Japan), WellSaid Labs (USA), Microsoft Ireland, Eleven Labs Inc. (USA), DeepL SE (Germany), OpenAI OpCo (USA), Cinder Technologies (USA), Anthropic PBC (USA), Cartesia AI (USA), Exa Labs (USA; web search)
- Asset processing: UAB ConvertAPI (Lithuania), Canva Austria GmbH (Austria; pre-processing for Custom Avatars), Runway AI (USA), Features & Labels (USA), AssemblyAI (USA), LiveKit (USA), ai-coustics GmbH (Germany), BFL GmbH (Germany), BytePlus Pte. Ltd. (Singapore; hosted AI models)
- Other: Intercom R&D Unlimited Company (Ireland), Datadog, Inc. (USA)
- Group companies: Synthesia Inc. (USA), Synthesia B.V. (Netherlands), Synthesia GmbH (Germany), Synthesia ApS (Denmark)
- Free
Retention
- differs by tool
- Runway
- Terms of Use: retention of inputs and…Free, Standard / Pro / Max, Team
- Enterprise Services TermsEnterprise
- SynthesiaSecurity Practices: deletion of customer…all 4 plans
- Runway
- FreeTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
- Standard / Pro / MaxTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
- TeamTerms of Use: retention of inputs and outputs: not publicly documented. Account deletion via the account settings according to the privacy policy; periods beyond that not documented.
- EnterpriseEnterprise Services Terms (as of 2026-06-01, section 'Effects of Termination'): export of Customer Content on request 30 days after contract end, thereafter deletion in accordance with Runway's 'then-current data retention and deletion policies'; no fixed deletion period stated. DPA section 10: after the end of the contract, Runway returns and/or securely destroys personal data, at the customer's choice, upon written request, unless the law requires otherwise.
Synthesia- Basic (free of charge)Security Practices: deletion of customer data on request within up to 90 days; without a request, automatic deletion within 90 days after account termination; export of videos up to 90 days after the end of the contract; residual copies may remain in backups for a limited period. Daily database backups for at least three months. Security-relevant logs up to 4 years. DPA clause 7.2: after termination of the Services, destruction of all personal data after 90 days unless the customer has requested their return beforehand. Customer Terms: export may be limited by the plan and by the retention settings enabled by the customer.
- StarterSecurity Practices: deletion of customer data on request within up to 90 days; without a request, automatic deletion within 90 days after account termination; export of videos up to 90 days after the end of the contract; residual copies may remain in backups for a limited period. Daily database backups for at least three months. Security-relevant logs up to 4 years. DPA clause 7.2: after termination of the Services, destruction of all personal data after 90 days unless the customer has requested their return beforehand. Customer Terms: export may be limited by the plan and by the retention settings enabled by the customer.
- ProSecurity Practices: deletion of customer data on request within up to 90 days; without a request, automatic deletion within 90 days after account termination; export of videos up to 90 days after the end of the contract; residual copies may remain in backups for a limited period. Daily database backups for at least three months. Security-relevant logs up to 4 years. DPA clause 7.2: after termination of the Services, destruction of all personal data after 90 days unless the customer has requested their return beforehand. Customer Terms: export may be limited by the plan and by the retention settings enabled by the customer.
- EnterpriseSecurity Practices: deletion of customer data on request within up to 90 days; without a request, automatic deletion within 90 days after account termination; export of videos up to 90 days after the end of the contract; residual copies may remain in backups for a limited period. Daily database backups for at least three months. Security-relevant logs up to 4 years. DPA clause 7.2: after termination of the Services, destruction of all personal data after 90 days unless the customer has requested their return beforehand. Customer Terms: export may be limited by the plan and by the retention settings enabled by the customer.
Price
- differs by tool
- Runway
- 0 USDFree
- several tiersStandard / Pro / Max
- 69 USD/user/mo… (further prices in the details)Team
- customEnterprise
- Synthesia
- 0 EUR/moBasic (free of charge)
- several tiersStarter
- 79 EUR/mo… (further prices in the details)Pro
- customEnterprise
- Runway
- Free
USD 0 (125 one-off credits; pricing page, Individual tab)
- Standard / Pro / Max
Standard USD 12/month (USD 15 with monthly payment); Pro USD 28 (USD 35); Max USD 76 (USD 95); each with annual payment, USD; pricing page, Individual tab. Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated.
- Team
USD 69 per seat per month with monthly payment or USD 55 per seat per month with annual payment (Team plan page; start with two seats, for 2 to 9 people). Terms of Use 8.3: 'You are responsible for all applicable taxes. Company will charge tax when required.'; whether the prices include VAT is not stated.
- Enterprise
Individual (pricing page: 'Contact sales')
Synthesia- Basic (free of charge)
EUR 0 or USD 0 per month (pricing page; no indication whether VAT is included)
- Starter
Pricing page in browser (retrieved from Germany, EUR): EUR 19 per month with monthly billing (1,250 credits/month); EUR 12 per month with annual billing (15,000 credits/year); learner seat EUR 29 monthly or EUR 25 with annual billing. Server-side version in USD: USD 29 or USD 18 per month, learner seat USD 29 or USD 25. No indication whether VAT is included.
- Pro
Pricing page in browser (retrieved from Germany, EUR): EUR 79 per month with monthly billing (6,000 credits/month); EUR 49 per month with annual billing (72,000 credits/year); higher credit tiers up to EUR 600/month (monthly) or EUR 372/month (annual). Server-side version in USD: USD 89 or USD 64 per month, tiers up to USD 676/month. No indication whether VAT is included.
- Enterprise
Custom (pricing page: 'Custom', 'tailored pricing'; FAQ: 'Enterprise pricing is custom')
- Free
- Runwayyesall 4 plans
- Synthesiayesall 4 plans
- Runway
- Free
yes, limited (pricing page: 125 one-off credits, do not expire; 'A selection of generative creative models to test concepts'; 5 GB storage)
- Standard / Pro / Max
yes (credits per month: Standard 625, Pro 2,250, Max 9,500; access to all AI video and image models according to the pricing page, including Gen-4.5, Aleph 2.0, Kling 3.0, Seedance, Nano Banana Pro; Max with 1-month credit rollover)
- Team
yes (Team plan page: 'Everything in Max', plus a shared workspace for 2 to 9 people, 6,900 credits per seat per month in a shared pool with one month of rollover, up to 100 shared projects and 1 TB of storage, up to 100 Brand Kits, 24 parallel generations, API access, Agent Connectors for Figma, Dropbox and Notion)
- Enterprise
yes (Enterprise sales; scope of the AI features in the Enterprise plan not broken down; pricing page refers to 'Contact sales')
Synthesia- Basic (free of charge)
yes (500 credits/month, videos with watermark according to the pricing page)
- Starter
yes (1,250 credits/month according to the pricing page)
- Pro
yes (6,000 credits/month according to the pricing page)
- Enterprise
yes
- Free
Evidence
- Runway9 sources
- Synthesia8 sources
- Runway
- PricingPricing page, retrieved 18 Oct 2026
- Terms of Use (as of 2026-09-15)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-05-11)Privacy notice, retrieved 18 Oct 2026
- Enterprise Services Terms (as of 2026-06-01)Terms and conditions, retrieved 18 Oct 2026
- Subprocessors for Runway AI, Inc.Sub-processor list, retrieved 14 Oct 2026
- Runway DPA for Customers (August 2026)DPA, retrieved 18 Oct 2026
- When to choose an Enterprise subscriptionHelp Center, retrieved 18 Oct 2026
- Runway for TeamsPricing page, retrieved 18 Oct 2026
- Enterprise FAQ: Third-party Models in Runway (as of 2026-04-29)Help Center, retrieved 18 Oct 2026
Synthesia- Pricing (rendered in browser, monthly/annual; EUR when retrieved from Germany, USD in the server-side version)Pricing page, retrieved 18 Oct 2026
- Security Practices (as of 2026-02-03)Trust Center, retrieved 18 Oct 2026
- Data Processing Addendum (PDF as of 2026-07-22, incorporated via Customer Terms)DPA, retrieved 18 Oct 2026
- Subprocessors (as of 2026-10-08)Sub-processor list, retrieved 18 Oct 2026
- Privacy Policy (effective 2026-10-01)Privacy notice, retrieved 14 Oct 2026
- Customer Terms of Service (effective 2026-07-20)Terms and conditions, retrieved 18 Oct 2026
- AI Governance Practices (published September 2024)AI governance, retrieved 14 Oct 2026
- Synthesia Trust Center (Vanta; ISO certificates viewable, SOC 2 and TIA via Request access)Trust Center, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Runway, Synthesia. All tools in the category: Image & design.