Read AI
Read AI (Free / Pro / Enterprise / Enterprise+)
Provider: Read AI, Inc. · Based in: Read AI, Inc., 999 Third Ave, Suite 3300, Seattle, WA 98104, USA · Provider website
- Plans
- 4
- Sources
- 9
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 6 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- US only: all 4 plans
- Training on inputs
- no: all 4 plans
- DPA
- not publicly documented: Freeyes: Pro, Enterprise, Enterprise+
- Provider
- Read AI, Inc.
- Based in
- Read AI, Inc., 999 Third Ave, Suite 3300, Seattle, WA 98104, USA (q2). EU and UK representative under Article 27 GDPR: Adam Brogden, GDPRLocal Ltd. (q2).
Values from 4 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare Read AI
Compare with another toolCompared plan by plan with other tools in the category Meetings & transcription:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | FreeCompare Read AI Free with another tool | ProCompare Read AI Pro with another tool | EnterpriseCompare Read AI Enterprise with another tool | Enterprise+Compare Read AI Enterprise+ with another tool |
|---|---|---|---|---|
| differs by plan | 0 USD | 15 USD/user/mo… (further prices in the details) | 22.50 USD/user/mo… (further prices in the details) | 29.75 USD/user/mo… (further prices in the details) |
| Details: Price | 0 USD ('Always free, no credit card required.') | 15 USD per user/month billed annually; 19.75 USD per user/month billed monthly (no indication whether net or gross) | 22.50 USD per user/month billed annually; 29.75 USD per user/month billed monthly (no indication whether net or gross) | 29.75 USD per user/month billed annually; 39.75 USD per user/month billed monthly; at least 5 licences ('REQUIRES 5+ LICENSES'), the pricing page offers 'Talk to sales' and 'Get started' (no indication whether net or gross) |
| yes | yes | yes | yes | |
| Details: AI features included | yes (5 meeting transcripts per month, summaries, meeting coach, search, basic integrations; maximum meeting length 1 hour) | yes (unlimited meeting transcripts, premium integrations, 100 upload minutes/month; maximum meeting length 4 hours; Workspace access; access to LLMs from Anthropic Claude and OpenAI GPT in search) | yes (as Pro plus audio/video playback, video highlights and 200 upload minutes/month) | yes (as Enterprise plus HIPAA Workspaces, SAML SSO and SCIM, domain capture, custom data retention policy, 300 upload minutes/month; maximum meeting length 8 hours) |
| differs by plan | not publicly documented | yes | yes | yes |
| Details: DPA | not publicly documented for Free accounts (Terms: the DPA applies to the extent an entity or enterprise uses the Services; the privacy page names the DPA only for 'eligible Workspace customers', and according to the pricing page FAQ Free users cannot be part of a Workspace; DPA section 1.6 exempts 'free Services or individual (i.e., non-enterprise) Services' from the ban on processing for purposes such as advertising and profiling) Provider’s DPA | yes (Terms: 'To the extent you are an entity or enterprise using our Services, the terms of our Data Processing Addendum will apply.'; privacy page: DPA for 'eligible Workspace customers in the EU and EEA'; according to the pricing page, Workspace access is included in all paid plans. DPA with EU SCCs Module Two or Module One, UK IDTA) Provider’s DPA | yes (Terms: 'To the extent you are an entity or enterprise using our Services, the terms of our Data Processing Addendum will apply.'; privacy page: DPA for 'eligible Workspace customers in the EU and EEA'; according to the pricing page, Workspace access is included in all paid plans. DPA with EU SCCs Module Two or Module One, UK IDTA) Provider’s DPA | yes (Terms: 'To the extent you are an entity or enterprise using our Services, the terms of our Data Processing Addendum will apply.'; privacy page: DPA for 'eligible Workspace customers in the EU and EEA'; according to the pricing page, Workspace access is included in all paid plans. DPA with EU SCCs Module Two or Module One, UK IDTA) Provider’s DPA |
| no | no | no | no | |
| Details: Training on inputs | Trust Center FAQ: 'by default user data is not used in model training'; participation in the 'Read Customer Experience Program' is opt-in only. Privacy page: 'AI training is opt-in' and 'Contributing to model improvement is off by default.' Privacy Policy: the programme is an opt-in in the account settings; at the same time it names, as a purpose based on legitimate interests, using information 'to train and improve our models within our Services' ('consistent with your account settings'). Terms section 4(b): training 'subject to ... applicable opt-in or opt-out mechanisms'. According to the Trust Center, sub-processors OpenAI and Anthropic are bound to 'zero re-use and zero retention'. The documentation does not differentiate by plan (FAQ: the same security policies apply to all plans). | Trust Center FAQ: 'by default user data is not used in model training'; participation in the 'Read Customer Experience Program' is opt-in only. Privacy page: 'AI training is opt-in' and 'Contributing to model improvement is off by default.' Privacy Policy: the programme is an opt-in in the account settings; at the same time it names, as a purpose based on legitimate interests, using information 'to train and improve our models within our Services' ('consistent with your account settings'). Terms section 4(b): training 'subject to ... applicable opt-in or opt-out mechanisms'. According to the Trust Center, sub-processors OpenAI and Anthropic are bound to 'zero re-use and zero retention'. The documentation does not differentiate by plan (FAQ: the same security policies apply to all plans). | Trust Center FAQ: 'by default user data is not used in model training'; participation in the 'Read Customer Experience Program' is opt-in only. Privacy page: 'AI training is opt-in' and 'Contributing to model improvement is off by default.' Privacy Policy: the programme is an opt-in in the account settings; at the same time it names, as a purpose based on legitimate interests, using information 'to train and improve our models within our Services' ('consistent with your account settings'). Terms section 4(b): training 'subject to ... applicable opt-in or opt-out mechanisms'. According to the Trust Center, sub-processors OpenAI and Anthropic are bound to 'zero re-use and zero retention'. The documentation does not differentiate by plan (FAQ: the same security policies apply to all plans). | Trust Center FAQ: 'by default user data is not used in model training'; participation in the 'Read Customer Experience Program' is opt-in only. Privacy page: 'AI training is opt-in' and 'Contributing to model improvement is off by default.' Privacy Policy: the programme is an opt-in in the account settings; at the same time it names, as a purpose based on legitimate interests, using information 'to train and improve our models within our Services' ('consistent with your account settings'). Terms section 4(b): training 'subject to ... applicable opt-in or opt-out mechanisms'. According to the Trust Center, sub-processors OpenAI and Anthropic are bound to 'zero re-use and zero retention'. The documentation does not differentiate by plan (FAQ: the same security policies apply to all plans). |
| differs by plan | Privacy Policy: audio and video… | Privacy Policy: for paid accounts, data… | Privacy Policy: for paid accounts, data… | Privacy Policy: for paid accounts, data… |
| Details: Data retention | Privacy Policy: audio and video information, including information derived from it, for no longer than 2 years. Trust Center FAQ: data in Free accounts for no longer than 2 years; raw audio and video are deleted within 24 hours; after account deletion, data is irrecoverably wiped. | Privacy Policy: for paid accounts, data is stored until the customer stops paying or requests deletion. Trust Center FAQ: data of paid accounts is stored indefinitely for as long as the account exists, unless a data retention policy is configured; raw audio and video are deleted within 24 hours; after deletion of a user or Workspace, data is irrecoverably wiped. DPA section 1.10: deletion after termination of the agreement at the customer's choice. | Privacy Policy: for paid accounts, data is stored until the customer stops paying or requests deletion. Trust Center FAQ: data of paid accounts is stored indefinitely for as long as the account exists, unless a data retention policy is configured; raw audio and video are deleted within 24 hours; after deletion of a user or Workspace, data is irrecoverably wiped. DPA section 1.10: deletion after termination of the agreement at the customer's choice. | Privacy Policy: for paid accounts, data is stored until the customer stops paying or requests deletion. Trust Center FAQ: data of paid accounts is stored indefinitely for as long as the account exists, unless a data retention policy is configured; raw audio and video are deleted within 24 hours; after deletion of a user or Workspace, data is irrecoverably wiped. DPA section 1.10: deletion after termination of the agreement at the customer's choice. Enterprise+: custom data retention policy in days, after which meeting reports are deleted automatically. |
| US only | US only | US only | US only | |
| Details: Hosting | Trust Center FAQ: 'All user data is processed and stored in the United States.' and 'All Read AI infrastructure is based in the US.' Privacy Policy: servers 'in the United States and other countries'. Sub-processor list: AWS and OpenAI 'United States (EU/Canada available on request)'; the conditions for this option and which plans it applies to are not described. The documentation does not differentiate by plan. | Trust Center FAQ: 'All user data is processed and stored in the United States.' and 'All Read AI infrastructure is based in the US.' Privacy Policy: servers 'in the United States and other countries'. Sub-processor list: AWS and OpenAI 'United States (EU/Canada available on request)'; the conditions for this option and which plans it applies to are not described. The documentation does not differentiate by plan. | Trust Center FAQ: 'All user data is processed and stored in the United States.' and 'All Read AI infrastructure is based in the US.' Privacy Policy: servers 'in the United States and other countries'. Sub-processor list: AWS and OpenAI 'United States (EU/Canada available on request)'; the conditions for this option and which plans it applies to are not described. The documentation does not differentiate by plan. | Trust Center FAQ: 'All user data is processed and stored in the United States.' and 'All Read AI infrastructure is based in the US.' Privacy Policy: servers 'in the United States and other countries'. Sub-processor list: AWS and OpenAI 'United States (EU/Canada available on request)'; the conditions for this option and which plans it applies to are not described. The documentation does not differentiate by plan. |
| list available | list available | list available | list available | |
| Details: Sub-processors |
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| 8 sources | 8 sources | 8 sources | 8 sources | |
| Details: Sources with retrieval date |
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Compare Read AI Free with another tool
Price and scope
- differs by plan
- 0 USD
0 USD ('Always free, no credit card required.')
- yes
yes (5 meeting transcripts per month, summaries, meeting coach, search, basic integrations; maximum meeting length 1 hour)
Contract and data use
- differs by plan
- not publicly documented
not publicly documented for Free accounts (Terms: the DPA applies to the extent an entity or enterprise uses the Services; the privacy page names the DPA only for 'eligible Workspace customers', and according to the pricing page FAQ Free users cannot be part of a Workspace; DPA section 1.6 exempts 'free Services or individual (i.e., non-enterprise) Services' from the ban on processing for purposes such as advertising and profiling)
Provider’s DPA- no
Trust Center FAQ: 'by default user data is not used in model training'; participation in the 'Read Customer Experience Program' is opt-in only. Privacy page: 'AI training is opt-in' and 'Contributing to model improvement is off by default.' Privacy Policy: the programme is an opt-in in the account settings; at the same time it names, as a purpose based on legitimate interests, using information 'to train and improve our models within our Services' ('consistent with your account settings'). Terms section 4(b): training 'subject to ... applicable opt-in or opt-out mechanisms'. According to the Trust Center, sub-processors OpenAI and Anthropic are bound to 'zero re-use and zero retention'. The documentation does not differentiate by plan (FAQ: the same security policies apply to all plans).
- differs by plan
- Privacy Policy: audio and video…
- Privacy Policy: audio and video information, including information derived from it, for no longer than 2 years. Trust Center FAQ: data in Free accounts for no longer than 2 years; raw audio and video are deleted within 24 hours; after account deletion, data is irrecoverably wiped.
Hosting and sharing
- US only
Trust Center FAQ: 'All user data is processed and stored in the United States.' and 'All Read AI infrastructure is based in the US.' Privacy Policy: servers 'in the United States and other countries'. Sub-processor list: AWS and OpenAI 'United States (EU/Canada available on request)'; the conditions for this option and which plans it applies to are not described. The documentation does not differentiate by plan.
- list available
- Amazon Web Services – cloud provider, all service data (United States; 'EU/Canada available on request')
- OpenAI – Augmentation of Meeting Data (United States; 'EU/Canada available on request')
- Anthropic – Augmentation of Meeting Data (United States)
- CoreWeave – compute infrastructure (United States)
- Databricks – data storage and processing (United States)
- Tavily – internet search as a source of public data for Ask Read (United States)
- Microsoft Teams, Slack – transactional messages (United States)
- Confluence, Jira, Notion – optional user-initiated integrations (United States)
- SendGrid, Resend – email delivery (United States)
- Sentry, PagerDuty – monitoring and alerting (United States)
- Mixpanel, Google Analytics, Statsig – analytics (United States)
- HubSpot, Common Room, Customer.io, Webflow – marketing, CRM, customer engagement, website (United States)
- Zendesk – customer support (United States)
- IPinfo – IP geolocation lookup (United States)
- Stripe – payments (United States)
Evidence
- 8 sources
- Plans & PricingPricing page, retrieved 18 Oct 2026
- Privacy Policy (Last Updated: June 29, 2026)Privacy notice, retrieved 18 Oct 2026
- Terms of Service (Last Updated: February 26, 2026)Terms of service, retrieved 18 Oct 2026
- Data Processing AddendumDPA, retrieved 18 Oct 2026
- Trust Center: Subprocessors (25 entries, rendered in browser)Sub-processor list, retrieved 18 Oct 2026
- Read AI Trust Center (Overview)Trust Center, retrieved 18 Oct 2026
- Read AI Trust Center: FAQTrust Center, retrieved 18 Oct 2026
- Privacy: Built Around Privacy & TransparencyPrivacy page, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
Read AI, Inc. is listed as active on the DPF list under the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework and the UK Extension (HR and non-HR data, q9); the Privacy Policy confirms DPF participation (q2). DPA section 5: transfers from the EEA, the UK and Switzerland to countries without an adequacy decision are made on the basis of the SCCs (Module Two with Read AI as processor, Module One with Read AI as independent controller), SCCs governed by Irish law, courts of Ireland; for the UK the UK IDTA applies (q4). Trust Center FAQ: all infrastructure in the US (q7).
- Privacy Policy (Last Updated: June 29, 2026) (Privacy notice), retrieved 18 Oct 2026
- Data Processing Addendum (DPA), retrieved 18 Oct 2026
- Read AI Trust Center: FAQ (Trust Center), retrieved 18 Oct 2026
- Data Privacy Framework List (entry 'Read AI', Seattle, WA) (DPF list), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Trust Center and privacy page: SOC 2 Type II (independently audited annually; report available in the Trust Center via 'Request access'), HIPAA (BAA on request), GDPR named as a compliance framework; annual third-party penetration test (q6, q7, q8). ISO 27001 or ISO 42001 certification: not publicly documented.
- Read AI Trust Center (Overview) (Trust Center), retrieved 18 Oct 2026
- Read AI Trust Center: FAQ (Trust Center), retrieved 18 Oct 2026
- Privacy: Built Around Privacy & Transparency (Privacy page), retrieved 18 Oct 2026
AI Act
Functions: Meeting assistant for Zoom, Teams and Google Meet as well as desktop and mobile apps: transcription, summaries, topics, action items, live notes; Read Score (analysis of participants' reactions, involvement and interest; according to the Privacy Policy, for users in the EU/UK without video and facial elements); Meeting Coach (talking speed, filler words, 'bias', 'charisma'); Ask Read as AI search across meetings, emails and messages with LLMs from Anthropic and OpenAI; agentic features in third-party services (q1, q2, q3, q7).
Provider’s statement: not publicly documented(no statement on the EU AI Act found in the Privacy Policy, Terms, DPA, Trust Center or privacy page). Terms section 11: Read AI accepts no responsibility for actions taken by agentic features in third-party services; the user is responsible for the permissions granted.
Classification (for review, not legal advice): For review: the customer is typically the deployer (Art. 3(4) AI Act); as deployer, the AI literacy obligation applies (Art. 4). Meeting recording, Read Score (reaction and engagement analysis) and Meeting Coach in a work context should be checked against Art. 5(1)(f) (emotion recognition in the workplace) and Annex III, depending on the feature used. Not legal advice.
- Plans & Pricing (Pricing page), retrieved 18 Oct 2026
- Privacy Policy (Last Updated: June 29, 2026) (Privacy notice), retrieved 18 Oct 2026
- Terms of Service (Last Updated: February 26, 2026) (Terms of service), retrieved 18 Oct 2026
- Read AI Trust Center: FAQ (Trust Center), retrieved 18 Oct 2026
Current notes 2026
According to the pricing page, Read AI is available as a Claude Connector, ChatGPT App and MCP server; the Terms (as of 2026-02-26) regulate 'Agentic Features'. Premium features can be used at no additional cost through Zoom Essential Apps in certain Zoom subscriptions; separate education pricing. Privacy Policy as of 2026-06-29.
Open points of the review
- Prices only in USD; EUR prices and a net/gross indication are missing.
- Whether the DPA applies to Free accounts is unclear: the Terms link it to use by an entity, the privacy page to 'eligible Workspace customers'; Free users cannot belong to a Workspace.
- EU hosting: the sub-processor list states 'EU/Canada available on request' for AWS and OpenAI, whereas the Trust Center FAQ states US only; conditions and applicable plans are not documented.
- Retention is contradictory: the Trust Center FAQ deletes raw audio/video within 24 hours, while the Privacy Policy states up to 2 years for audio and video information.
- Training: opt-in statements (Trust Center, privacy page) sit alongside the Privacy Policy wording on using information to train its own models on the basis of legitimate interests; for data collected via Google Workspace APIs, the Privacy Policy only rules out training 'generalized/non-personalized' AI models.
- Sales channel for Enterprise+ not clear (the pricing page shows 'Talk to sales' and 'Get started'); no statement on the EU AI Act; ISO certifications not documented; SOC 2 report only on request.
Frequently asked questions
Where does Read AI store data?
US only (plans: Free, Pro, Enterprise, Enterprise+). According to the provider, as of 18 Oct 2026.
Is there a DPA for Read AI?
not publicly documented in: Free; yes in: Pro, Enterprise, Enterprise+. Based on our research, as of 18 Oct 2026.
Does Read AI use inputs for AI training?
no in: Free, Pro, Enterprise, Enterprise+. According to the provider, as of 18 Oct 2026.
Where is the provider based?
Read AI, Inc., 999 Third Ave, Suite 3300, Seattle, WA 98104, USA. EU and UK representative under Article 27 GDPR: Adam Brogden, GDPRLocal Ltd.. According to the provider, as of 18 Oct 2026.
All sources
- 01Plans & PricingPricing page · retrieved 18 Oct 2026
- 02Privacy Policy (Last Updated: June 29, 2026)Privacy notice · retrieved 18 Oct 2026
- 03Terms of Service (Last Updated: February 26, 2026)Terms of service · retrieved 18 Oct 2026
- 04Data Processing AddendumDPA · retrieved 18 Oct 2026
- 05Trust Center: Subprocessors (25 entries, rendered in browser)Sub-processor list · retrieved 18 Oct 2026
- 06Read AI Trust Center (Overview)Trust Center · retrieved 18 Oct 2026
- 07Read AI Trust Center: FAQTrust Center · retrieved 18 Oct 2026
- 08Privacy: Built Around Privacy & TransparencyPrivacy page · retrieved 18 Oct 2026
- 09Data Privacy Framework List (entry 'Read AI', Seattle, WA)DPF list · retrieved 18 Oct 2026
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Further reading
All tools in the category: Meetings & transcription. Figures across all tools: Data report.