Software development

IONOS AI Model Hub

Provider: IONOS Cloud GmbH · Based in: IONOS Cloud GmbH, Elgendorfer Straße 57, 56410 Montabaur, Germany · Provider website

Plan
1
Sources
9
As of
18 Oct

As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.

Incomplete. 4 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.

At a glance

Hosting
EU option: AI Model Hub
Training on inputs
no: AI Model Hub
DPA
yes: AI Model Hub
Provider
IONOS Cloud GmbH
Based in
IONOS Cloud GmbH, Elgendorfer Straße 57, 56410 Montabaur, Germany; commercial register Local Court (Amtsgericht) Montabaur, HRB 31110 (q7)

Values from 1 plan, each listed with the plans it applies to. Details and evidence are in the plan table.

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Details per plan

Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.

Price and scope

per token
yes

Contract and data use

yes
no
Documentation 'Data Handling': the…

Hosting and sharing

EU option
list available

Evidence

7 sources

not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.

Third-country transfers

Documentation 'Data Handling': processing by IONOS CLOUD within the EU, inference exclusively in data centres in Germany, no third-party sub-processors, no access from outside the EU. Data protection package section 4.3: processing in the EU/EEA 'unless a transfer to third countries is necessary to provide the service' (translated); in that case the requirements of Art. 44 et seq. GDPR are ensured. A transfer to a third country for the AI Model Hub is not documented.

Sources:

Certifications (as stated by the provider)

Documentation 'Data Handling': IONOS CLOUD data centres certified to ISO 27001; 'AI Model Hub falls within the scope of BSI C5'. Data security page: 'verified security according to BSI C5 and ISO 27001' (translated). Certificate numbers, audit period of the C5 attestation and detailed scope: not publicly documented (not reviewed).

Sources:

AI Act

Functions: Inference for open-weight models (including Qwen, Llama, Mistral, gpt-oss), code and OCR models, image generation (FLUX), embeddings and reranking, tool calling, RAG, OpenAI-compatible API (product page, documentation, price list).

Provider’s statement: Documentation 'European Union AI Act': AI Model Hub is stated to be an AI system within the meaning of Regulation (EU) 2024/1689, with IONOS CLOUD as its provider under Art. 3(3); the model developers are said to be providers of the GPAI models (Art. 53); the customer is the deployer or, where applicable, the provider of its own AI system. Machine-readable marking under Art. 50(2) is being implemented within the transitional period. Terms of use for AI services section 4: the customer may itself become a provider (e.g. when placing on the market under its own name); use for developing or operating high-risk AI systems (Art. 6) 'is expressly prohibited' (translated).

Classification (for review, not legal advice): For review: customer typically deployer (Art. 3(4) AI Act), where integrated into own products via the API possibly provider of its own AI system; observe the AI literacy obligation under Art. 4. IONOS describes itself as provider of the AI system and the model developers as GPAI providers. The contractual prohibition of high-risk use (Art. 6) must be observed; according to the documentation Art. 50(1) and (4) rest with the customer. Not legal advice.

Sources:

Current notes 2026

According to the AI Act documentation, IONOS is implementing the marking of synthetic content under Art. 50(2) per media type within the transitional period for systems placed on the market before 2 August 2026. Sub-contractor list as of 10/2026. 'Document Collections' (vector database) no longer available for new deployments. Offer exclusively for businesses.

Provider structure

The contracting party in Germany is IONOS Cloud GmbH; according to the list (as of 10/2026) the only sub-contractor is IONOS SE, Montabaur (including 'support and operation of the AI Model Hub', translated). Separate IONOS Cloud companies with their own contracts apply for Spain, France and the United Kingdom.

Open points of the review

  • No free plan or trial credit for the AI Model Hub publicly quantified; rate limits depend on the contract.
  • Retention period of metadata and operational logs not quantified ('internal retention policy').
  • The data protection package (version 7.4) is dated 06/2023; whether a newer version applies is not apparent. Technical and organisational measures annex only linked as a PDF, not reviewed.
  • Certificate numbers, audit periods and scopes of ISO 27001 and BSI C5 not stated on the pages reviewed.

Frequently asked questions

Where does IONOS AI Model Hub store data?

EU hosting selectable (plans: AI Model Hub (usage-based)). According to the provider, as of 18 Oct 2026.

Is there a DPA for IONOS AI Model Hub?

yes in: AI Model Hub (usage-based). According to the provider, as of 18 Oct 2026.

Does IONOS AI Model Hub use inputs for AI training?

no in: AI Model Hub (usage-based). According to the provider, as of 18 Oct 2026.

Where is the provider based?

IONOS Cloud GmbH, Elgendorfer Straße 57, 56410 Montabaur, Germany; commercial register Local Court (Amtsgericht) Montabaur, HRB 31110. According to the provider, as of 18 Oct 2026.

All sources

  1. 01AI Model HubProduct page · retrieved 18 Oct 2026
  2. 02Price list IONOS CLOUD GmbH (DE), section AI Model HubPricing page · retrieved 18 Oct 2026
  3. 03AI Model Hub – Data HandlingDocumentation · retrieved 18 Oct 2026
  4. 04AI Model Hub – European Union AI ActDocumentation · retrieved 18 Oct 2026
  5. 05Terms of use for AI servicesTerms and conditions · retrieved 18 Oct 2026
  6. 06Data protection package (data processing), version 7.4, as of 06/2023DPA · retrieved 18 Oct 2026
  7. 07Legal noticeLegal notice · retrieved 18 Oct 2026
  8. 08IONOS Cloud sub-contractor list, as of 10/2026Sub-processor list · retrieved 18 Oct 2026
  9. 09Data securitySecurity page · retrieved 18 Oct 2026

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Further reading

All tools in the category: Software development. IONOS AI Model Hub has at least one plan with an EU hosting option; see also AI tools with an EU hosting option. Figures across all tools: Data report.