- Plans
- 4
- Sources
- 10
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 3 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- US only: Free, Pro, Businessmixed: Enterprise
- Training on inputs
- no: all 4 plans
- DPA
- yes: all 4 plans
- Provider
- Fireflies.ai Corp.
- Based in
- USA; Terms of Service: Delaware law, place of jurisdiction New Castle County, Delaware; address for notices, arbitration demands and general correspondence (Sections 20(b), 20(e), 25(b)) and DMCA agent: 2802 Vizzolini Court, Pleasanton, CA 94566 USA. The About Us page gives the contact address 'Fireflies.ai Corp 1000 Brickell Ave, Ste 715 PMB 5136 Miami, FL 33131'. None of the pages expressly describes an address as the registered office/headquarters; privacy policy: 'Fireflies.ai is based in the United States'.
Values from 4 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare Fireflies.ai
Compare with another toolCompared plan by plan with other tools in the category Meetings & transcription:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | FreeCompare Fireflies.ai Free with another tool | ProCompare Fireflies.ai Pro with another tool | BusinessCompare Fireflies.ai Business with another tool | EnterpriseCompare Fireflies.ai Enterprise with another tool |
|---|---|---|---|---|
| differs by plan | 0 USD | 10 USD/user/mo… (further prices in the details) | 19 USD/user/mo… (further prices in the details) | 39 USD/user/mo |
| Details: Price | 0 USD ('Free forever'); 20 AI Credits (one-off at sign-up, do not expire), 400 min storage per team, limited AI summaries; additional AI Credits can only be purchased on paid plans ('If you run out of credits, you can purchase more as a paid add-on'), Free users see a paywall (pricing page and help centre, as of 2026-10-18) | 10 USD per user/month with annual payment, 18 USD with monthly payment; 20 AI Credits, 8,000 min storage per user. Additional AI Credits as a paid add-on (help centre 'Understanding Fireflies Billing'): 50 credits 5 USD/month (4 USD with annual payment), 200: 20/16 USD, 1,000: 90/72 USD, 2,500: 200/160 USD, 5,000: 375/300 USD, 7,500: 450/360 USD, 10,000: 600/480 USD; unused purchased credits lapse at the end of the billing cycle, 'AI credits are non-refundable'. Prices without indication of whether VAT is included (pricing page and help centre, as of 2026-10-18) | 19 USD per user/month with annual payment, 29 USD with monthly payment; 30 AI Credits, unlimited storage. Additional AI Credits as for Pro. Prices without indication of whether VAT is included (pricing page and help centre, as of 2026-10-18) | 39 USD per user/month, annual payment only; 50 AI Credits, unlimited storage; Private Storage and Custom data retention in the Enterprise plan. Additional AI Credits as for Pro. Prices without indication of whether VAT is included (pricing page and help centre, as of 2026-10-18) |
| yes | yes | yes | yes | |
| Details: AI features included | yes | yes | yes | yes |
| yes | yes | yes | yes | |
| Details: DPA | yes (automatically for organisations and users acting on their behalf; terms and conditions Section 3) Provider’s DPA | yes (automatically for organisations and users acting on their behalf; terms and conditions Section 3) Provider’s DPA | yes (automatically for organisations and users acting on their behalf; terms and conditions Section 3) Provider’s DPA | yes (automatically for organisations and users acting on their behalf; terms and conditions Section 3) Provider’s DPA |
| no | no | no | no | |
| Details: Training on inputs | Terms of Service 5(c): Fireflies 'will not use your User Content to train, retrain, fine-tune or otherwise improve' generative AI models; derived usage/statistical data may be used internally. Privacy policy: 'We do not use personal information for AI model training' and a contractual training prohibition for providers. Trust Center: 'No training of AI models on customer data'. DPA 2.6 permits de-identified data for product improvement. Documentation does not distinguish by plan. According to terms and conditions Section 3, the DPA applies only to organisations and users acting on their behalf, not to individuals. Security page additionally states: 'We don't train on it by default unlike other AI companies.' Trust Center FAQ (2026-10-18): 'No. We don’t use your data for training purposes.' A setting that could enable training is not described anywhere. | See Free; Terms and privacy policy do not distinguish by plan. | See Free. Security page: '0-day retention policy ensures that your meeting data is never used for AI model training' (not assigned to a plan). | See Free. Enterprise features according to the pricing page: Private Storage, Custom data retention, 'Transcript + Summary only mode', SSO + SCIM, Audit Logs, HIPAA, Rules Engine. |
| differs by plan | Privacy policy: storage 'for as long as… | See Free | See Free | Custom data retention |
| Details: Data retention | Privacy policy: storage 'for as long as your account remains active'; after account closure, deletion of account-related personal data 'within 30 days'. Zero Data Retention: meeting content is not stored with third-party providers after processing. Trust Center FAQ: deleted meetings are removed from the system; snapshots of user metadata (calendar, emails, settings) every 4 hours, 'Metadata snapshots are retained for one year', no transcripts/audio in backups. DPA 2.5: after the end of the contract, deletion or return 'at Customer's instruction'; no fixed period stated. | See Free; 8,000 min storage per user. | See Free; unlimited storage. | Custom data retention (pricing page, Enterprise). |
| differs by plan | US only | US only | US only | mixed |
| Details: Hosting | Trust Center FAQ: 'By default, your data is securely stored and processed in our US-based cloud infrastructure' (servers on GCP, database in AWS VPC). Sub-processor list: all entries US (Baseten without country information). Privacy policy refers generally to 'servers located in the United States and other countries'. EU storage only via Private Storage (Enterprise). | See Free. | See Free. | Trust Center FAQ: with Private Storage ('Fireflies Managed Storage' or 'Bring Your Own Storage' in the customer's own AWS/GCP bucket), storage takes place at the chosen location; 'All data processing occurs within the United States.' The EU is expressly possible: 'Corporate organizations can use the Private Storage option to store their data within the EU' and 'Your data will be stored in the EU but processed in the US.' A complete list of the regions offered is not published. |
| list available | list available | list available | list available | |
| Details: Sub-processors |
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| 10 sources | 10 sources | 10 sources | 10 sources | |
| Details: Sources with retrieval date |
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Compare Fireflies.ai Free with another tool
Price and scope
- differs by plan
- 0 USD
0 USD ('Free forever'); 20 AI Credits (one-off at sign-up, do not expire), 400 min storage per team, limited AI summaries; additional AI Credits can only be purchased on paid plans ('If you run out of credits, you can purchase more as a paid add-on'), Free users see a paywall (pricing page and help centre, as of 2026-10-18)
- yes
yes
Contract and data use
- yes
yes (automatically for organisations and users acting on their behalf; terms and conditions Section 3)
Provider’s DPA- no
Terms of Service 5(c): Fireflies 'will not use your User Content to train, retrain, fine-tune or otherwise improve' generative AI models; derived usage/statistical data may be used internally. Privacy policy: 'We do not use personal information for AI model training' and a contractual training prohibition for providers. Trust Center: 'No training of AI models on customer data'. DPA 2.6 permits de-identified data for product improvement. Documentation does not distinguish by plan. According to terms and conditions Section 3, the DPA applies only to organisations and users acting on their behalf, not to individuals. Security page additionally states: 'We don't train on it by default unlike other AI companies.' Trust Center FAQ (2026-10-18): 'No. We don’t use your data for training purposes.' A setting that could enable training is not described anywhere.
- differs by plan
- Privacy policy: storage 'for as long as…
- Privacy policy: storage 'for as long as your account remains active'; after account closure, deletion of account-related personal data 'within 30 days'. Zero Data Retention: meeting content is not stored with third-party providers after processing. Trust Center FAQ: deleted meetings are removed from the system; snapshots of user metadata (calendar, emails, settings) every 4 hours, 'Metadata snapshots are retained for one year', no transcripts/audio in backups. DPA 2.5: after the end of the contract, deletion or return 'at Customer's instruction'; no fixed period stated.
Hosting and sharing
- differs by plan
- US only
Trust Center FAQ: 'By default, your data is securely stored and processed in our US-based cloud infrastructure' (servers on GCP, database in AWS VPC). Sub-processor list: all entries US (Baseten without country information). Privacy policy refers generally to 'servers located in the United States and other countries'. EU storage only via Private Storage (Enterprise).
- list available
- Assembly.ai (transcription; US)
- Soniox (transcription; US)
- OpenAI (LLM; US)
- Anthropic (LLM; US)
- Groq (LLM; US)
- Perplexity (LLM search; US)
- ElevenLabs (audio; US)
- Baseten (LLM; country not stated)
- Google Cloud Platform (compute; US)
- Amazon Web Services (compute; US)
- MongoDB Atlas (database; US)
- turbopuffer (vector database; US)
- GitHub, Google Workspace, New Relic, Heap, Apollo.io (US)
Evidence
- 10 sources
- Terms of Service (as of 2026-09-28)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-09-28)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-03-06)DPA, retrieved 18 Oct 2026
- PricingPricing page, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- Fireflies Trust Center (Overview, FAQ)Trust Center, retrieved 18 Oct 2026
- Fireflies Trust Center – SubprocessorsSub-processor list, retrieved 14 Oct 2026
- Understanding Fireflies Billing: Terms, Plans & AI CreditsHelp centre, retrieved 18 Oct 2026
- Fireflies Trust Center – FAQTrust Center, retrieved 18 Oct 2026
- About Us (contact address)Legal notice, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
DPA (as of 2026-03-06) Section 7: Fireflies.ai is self-certified under the Data Privacy Framework (processing in the USA); if the DPF basis ceases to apply, the EU SCCs (Module Two or Three) apply, for UK data together with the UK IDTA, for Swiss data with FADP adjustments. Privacy policy (as of 2026-09-28) confirms participation in the EU-US/Swiss-US DPF and the UK Extension.
- Privacy Policy (as of 2026-09-28) (Privacy notice), retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-03-06) (DPA), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Trust Center (Compliance): SOC 2 (Type 2 report 2025/2026 on request), ISO/IEC 42001:2023 (certificate under Resources), GDPR, HIPAA (BAA for Enterprise customers with Private Storage), FERPA (DSA for Enterprise with Private Storage). Security page: 'SOC 2 Type II', 'HIPAA Compliant'. ISO 27001: not mentioned.
- Security (Trust Center), retrieved 18 Oct 2026
- Fireflies Trust Center (Overview, FAQ) (Trust Center), retrieved 18 Oct 2026
AI Act
Functions: Transcription, AI summaries, AskFred (AI assistant), Conversation Intelligence, Voice Agents, Personal/Email Assistant, AI Skills, real-time notes (pricing page, navigation).
Provider’s statement: not publicly documented(no mention of the EU AI Act found in the Terms, privacy policy, DPA or security page).
Classification (for review, not legal advice): For review: customer typically a deployer (Art. 3(4)). Meeting recording and Conversation Intelligence (speaker/sentiment analysis) in a work context are to be reviewed against Art. 5(1)(f) (emotion recognition in the workplace) and Annex III. Not legal advice.
- Terms of Service (as of 2026-09-28) (Terms and conditions), retrieved 18 Oct 2026
- Privacy Policy (as of 2026-09-28) (Privacy notice), retrieved 18 Oct 2026
Current notes 2026
Terms of Service and privacy policy last updated 2026-09-28, DPA 2026-03-06. Trust Center lists ISO/IEC 42001:2023. Private Storage (Enterprise) allows storage at the chosen location; according to the Trust Center, processing remains in the USA.
Open points of the review
- Company headquarters: the Terms give Pleasanton (CA) as the correspondence address, the About Us page an address in Miami (FL); no page expressly describes an address as the registered office.
- Private Storage: EU storage is documented; a complete list of the regions offered is not published.
- The Security page states 'We don't train on it by default'; Terms 5(c) and the Trust Center FAQ rule out training without restriction. Whether a different setting exists is not documented.
Frequently asked questions
Where does Fireflies.ai store data?
US only (plans: Free, Pro, Business); mixed (plans: Enterprise). According to the provider, as of 18 Oct 2026.
Is there a DPA for Fireflies.ai?
yes in: Free, Pro, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Does Fireflies.ai use inputs for AI training?
no in: Free, Pro, Business, Enterprise. According to the provider, as of 18 Oct 2026.
Where is the provider based?
USA; Terms of Service: Delaware law, place of jurisdiction New Castle County, Delaware; address for notices, arbitration demands and general correspondence (Sections 20(b), 20(e), 25(b)) and DMCA agent: 2802 Vizzolini Court, Pleasanton, CA 94566 USA. The About Us page gives the contact address 'Fireflies.ai Corp 1000 Brickell Ave, Ste 715 PMB 5136 Miami, FL 33131'. None of the pages expressly describes an address as the registered office/headquarters; privacy policy: 'Fireflies.ai is based in the United States'. According to the provider, as of 18 Oct 2026.
All sources
- 01Terms of Service (as of 2026-09-28)Terms and conditions · retrieved 18 Oct 2026
- 02Privacy Policy (as of 2026-09-28)Privacy notice · retrieved 18 Oct 2026
- 03Data Processing Addendum (as of 2026-03-06)DPA · retrieved 18 Oct 2026
- 04PricingPricing page · retrieved 18 Oct 2026
- 05SecurityTrust Center · retrieved 18 Oct 2026
- 06Fireflies Trust Center (Overview, FAQ)Trust Center · retrieved 18 Oct 2026
- 07Fireflies Trust Center – SubprocessorsSub-processor list · retrieved 14 Oct 2026
- 08Understanding Fireflies Billing: Terms, Plans & AI CreditsHelp centre · retrieved 18 Oct 2026
- 09Fireflies Trust Center – FAQTrust Center · retrieved 18 Oct 2026
- 10About Us (contact address)Legal notice · retrieved 18 Oct 2026
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Further reading
All tools in the category: Meetings & transcription. Figures across all tools: Data report.