Business software

Intercom Fin vs. Parloa: data protection per plan

Intercom Fin (1 plan) and Parloa (1 plan) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.

Last updated: (latest review date of the tools shown)

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At a glance

Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.

Plan tier

All plans: each value is listed with the plans it applies to.

Overview: each value with the plans it applies to
FeatureIntercom FinParloa
Provider based inIntercom R&D Unlimited Company, 124 St Stephen's Green, Dublin 2, DC02 C628, IrelandParloa GmbH, Schönhauser Allee 9, 10119 Berlin, Germany
Plans recorded11
HostingEU option: Intercom Helpdesk Essential / Advanced / Expert with FinEU option: Enterprise
Training on inputsopt-out available: Intercom Helpdesk Essential / Advanced / Expert with Finno: Enterprise
DPAyes: Intercom Helpdesk Essential / Advanced / Expert with Finyes: Enterprise
As of18 Oct 202618 Oct 2026

Plans compared

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Plans of the same tier are preselected: the tier chosen in the tier switch, otherwise the tier of the plan you pick yourself. Plans you pick yourself stay. The address holds your selection and can be shared.

Comparing: Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Fin vs. Parloa Enterprise

Contract / DPA

Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Finyes
Parloa Enterpriseyes

Training

differs by plan
Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Finopt-out available
Parloa Enterpriseno

Hosting

Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with FinEU option
Parloa EnterpriseEU option

Sub-processors

Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Finlist available
Parloa Enterpriselist available

Retention

differs by plan
Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with FinDPA Section 10: deletion on written…
Parloa EnterpriseTrust Center 'Data Erasure': automated…

Price

differs by plan
Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Finseveral tiers
Parloa EnterpriseNot public: individual consumption-based…
Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Finyes
Parloa Enterpriseyes

Evidence

Intercom Fin Intercom Helpdesk Essential / Advanced / Expert with Fin10 sources
Parloa Enterprise7 sources

not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.

No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.

More comparisons

Individual pages: Intercom Fin, Parloa. All tools in the category: Business software.