AI assistants & search

Grok

Grok (SpaceXSI / xAI: API and grok.com)

Provider: SpaceXAI LLC · Based in: SpaceXAI LLC, 1450 Page Mill Rd, Palo Alto, CA 94304, USA · Provider website

Plans
6
Sources
14
As of
18 Oct

As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.

Incomplete. 4 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.

At a glance

Hosting
US only: Free, Plus / Premium / Super / Ultramixed: Grok Teams, Grok Enterprise, API, API with Zero Data Retention
Training on inputs
opt-out available: Free, Plus / Premium / Super / Ultrano: Grok Teams, Grok Enterprise, API, API with Zero Data Retention
DPA
no: Free, Plus / Premium / Super / Ultrayes: Grok Teams, Grok Enterprise, API, API with Zero Data Retention
Provider
SpaceXAI LLC (brand 'SpaceXSI'; documentation metadata: 'SpaceX Super Intelligence'; privacy contact names 'x.AI LLC')
Based in
SpaceXAI LLC, 1450 Page Mill Rd, Palo Alto, CA 94304, USA (Public Summary of Training Content Grok 4.7, q12); Europe Addendum: 'based in the USA' (q8). Enterprise terms: law of Texas, place of jurisdiction Wichita County, Texas (q9)

Values from 6 plans, each listed with the plans it applies to. Details and evidence are in the plan table.

Compared plan by plan with other tools in the category AI assistants & search:

Details per plan

Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.

Compare with another tool

Price and scope

differs by plan
0 USD
yes

Contract and data use

differs by plan
no
differs by plan
opt-out available
differs by plan
Privacy policy

Hosting and sharing

differs by plan
US only
list available

Evidence

differs by plan
7 sources

not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.

Third-country transfers

Europe Addendum (effective 2026-08-24): the controller is SpaceXAI LLC (USA); all personal data is processed in the USA. Service providers participate in the EU-U.S. Data Privacy Framework (incl. UK Extension, Swiss-U.S. DPF), or standard contractual clauses are in place. DPA for business customers: SCCs 2021/914 Module Two/Three, Irish law, courts of Ireland; UK Addendum and Swiss adjustments. Privacy policy: representatives Lionheart Squared (Europe) Ltd, Dublin (EU), Lionheart Squared Limited (UK), Lionheart Squared Switzerland SarL (CH); data protection officer privacy@x.ai. API documentation: US endpoint optional, global endpoint without a region guarantee.

Sources:

Certifications (as stated by the provider)

Security FAQ: 'We are SOC 2 Type 2 compliant.' Trust Center only for customers with an NDA. DPA Annex 2: NIST 800-171 Rev.3 as the basis of internal security standards, annual third-party penetration test; certificates and audit reports on written request under confidentiality. HIPAA: BAA can be requested via questionnaire. ISO 27001: not publicly documented.

Sources:

AI Act

Functions: AI assistant with text generation, tool use (web and X search, code execution), image, video and voice generation (Grok Imagine, Voice), agents (Grok Build, Grok Bot) (pricing page, documentation).

Provider’s statement: On x.ai/legal the provider publishes a 'Public Summary of Training Content' for Grok 4.5, Grok 4.7, Grok Voice Think Fast 2.0 and Grok Imagine Image 2.0. Grok 4.7 (V1, 2026-09-21): 'Date of placement of the model on the Union market: 21 September 2026'; EDSR, Tallinn, Estonia is named as 'Authorised representative'. No other express statement on the EU AI Act was found. Consumer FAQ: generated images and videos carry a Grok watermark indicating AI generation; there is no setting to remove it.

Classification (for review, not legal advice): For review: customer typically deployer (Art. 3(4) AI Act); when using the image and video functions, check labelling obligations (Art. 50). Not legal advice.

Sources:

Current notes 2026

In 2026 the provider operates as 'SpaceXSI' (company SpaceXAI LLC); the API is available at api.x.ai. According to the pricing page, consumer plans are bundled subscriptions with X features (Free, Plus, Premium, Super, Ultra; sold only via X Subscription Corp.), Teams from 30 USD per user. Current flagship model grok-4.7 (on the Union market since 2026-09-21 according to the training summary). US regional endpoint with a 10 % surcharge. The DPA requires the ZDR API for personal data. The consumer FAQ and the Grok Business guide (as of 2026-10-10) still use the names 'SuperGrok' and 'SuperGrok Heavy', which the pricing page no longer uses.

Open points of the review

  • No EU hosting region documented: besides the global endpoint, the regions documentation names only the US endpoint; Enterprise 'Data residency' without stating a region.
  • Trust Portal (trust.x.ai) shows only a 'Request access' form without access; SOC 2 report not viewable; ISO 27001 not evidenced.
  • Apart from Private Chat and deletion (30 days each), the privacy policy states no fixed retention periods for consumer data; the consumer FAQ only refers to 'standard retention windows'.
  • Apart from the training summaries, no express AI Act statement found.

Frequently asked questions

Where does Grok store data?

US only (plans: Free (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription)); mixed (plans: Grok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise, API (usage-based, global endpoint), API with Zero Data Retention (team setting)). According to the provider, as of 18 Oct 2026.

Is there a DPA for Grok?

no in: Free (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription); yes in: Grok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise, API (usage-based, global endpoint), API with Zero Data Retention (team setting). According to the provider, as of 18 Oct 2026.

Does Grok use inputs for AI training?

opt-out available in: Free (consumer: grok.com, apps, X), Plus / Premium / Super / Ultra (consumer: grok.com, apps, X subscription); no in: Grok Teams (grok.com; documentation: 'Grok Business'), Grok Enterprise, API (usage-based, global endpoint), API with Zero Data Retention (team setting). According to the provider, as of 18 Oct 2026.

Where is the provider based?

SpaceXAI LLC, 1450 Page Mill Rd, Palo Alto, CA 94304, USA; Europe Addendum: 'based in the USA'. Enterprise terms: law of Texas, place of jurisdiction Wichita County, Texas. According to the provider, as of 18 Oct 2026.

All sources

  1. 01Pricing (developer documentation)Pricing page · retrieved 14 Oct 2026
  2. 02FAQ: SecurityDocumentation · retrieved 14 Oct 2026
  3. 03Regional EndpointsDocumentation · retrieved 18 Oct 2026
  4. 04FAQ: Grok Website / AppsDocumentation · retrieved 18 Oct 2026
  5. 05Grok Business / Enterprise User GuideDocumentation · retrieved 18 Oct 2026
  6. 06Pricing: Compare PlansPricing page · retrieved 18 Oct 2026
  7. 07SpaceXSI Privacy Policy (Last Updated 2026-10-11)Privacy notice · retrieved 18 Oct 2026
  8. 08Europe Privacy Policy Addendum (effective 2026-08-24)Privacy notice · retrieved 18 Oct 2026
  9. 09Terms of Service - Enterprise (Last Updated 2026-08-14)Terms and conditions · retrieved 18 Oct 2026
  10. 10SpaceXSI Data Processing Addendum (effective 2026-09-22)DPA · retrieved 14 Oct 2026
  11. 11SpaceXSI Subprocessor ListSub-processor list · retrieved 14 Oct 2026
  12. 12Public Summary of Training Content for Grok 4.7 (V1, 2026-09-21)Documentation · retrieved 14 Oct 2026
  13. 13SpaceXSI Legal (overview incl. Public Summaries of Training Content)Documentation · retrieved 18 Oct 2026
  14. 14FAQ - EnterpriseDocumentation · retrieved 18 Oct 2026

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Further reading

All tools in the category: AI assistants & search. Figures across all tools: Data report.