ElevenLabs vs. Leonardo.Ai: data protection per plan
ElevenLabs (4 plans) and Leonardo.Ai (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | ElevenLabs | Leonardo.Ai |
|---|---|---|
| Provider based in | Eleven Labs Inc., 169 Madison Ave #2484, New York, NY 10016, USA | Leonardo Interactive Pty Ltd T/A Leonardo.Ai, a Canva brand |
| Plans recorded | 4 | 3 |
| Hosting | mixed: Free, Starter / Creator / Pro, Scale / BusinessEU option: Enterprise | US only: all 3 plans |
| Training on inputs | opt-out available: Free, Starter / Creator / Pro, Scale / Businessno: Enterprise | yes: Freeopt-out available: Essential / Premium / Ultimate, Teams |
| DPA | yes: all 4 plans | no: Free, Essential / Premium / Ultimateyes: Teams |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: ElevenLabs Scale / Business vs. Leonardo.Ai Teams
| Feature | ElevenLabsScale / Business | Leonardo.AiTeams (Starter / Growth) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes (public DPA, as of 2026-04-08; for self-serve customers, the Terms constitute the contract) Provider’s DPA | yes (Terms clause 10.4: for subscriptions for multiple Authorised Users, Leonardo acts as processor and the Data Processing Addendum applies; DPA clause 2.4: standard contractual clauses Module Two, Irish law, plus UK Addendum) Provider’s DPA |
| opt-out available | opt-out available | |
| Details: Training on inputs | Privacy Policy (as of 2026-10-09): ElevenLabs processes inputs and outputs as well as usage data to research, develop, train and improve AI models (legitimate interest or consent where required); opt-out at any time in the account under 'Terms and Privacy' > 'Data use', effective only for data from the opt-out onwards. Terms (EEA version and non-EEA version, each as of 2026-10-09) section 4(i): same opt-out option for content. Trust Center (Subprocessors): for Google Cloud and Anthropic, 'LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer'. ZRM documentation: agreements with all third-party LLM providers 'expressly prohibit such providers from training their models on customer content'. Documentation does not differentiate between the self-serve plans. | Terms clauses 8.4/8.5: content optionally public or private; Private Content is not used for training. DPA clause 2: processing of customer personal data only for the 'Permitted Purpose', not for its own commercial purposes. Content made public is subject to the training clause of the privacy policy. |
| differs by plan | mixed | US only |
| Details: Data residency | Data residency documentation: 'As a standard, ElevenLabs' customer data is hosted/stored in the U.S.'; additional storage locations (EU, India, Singapore) only as isolated environments for Enterprise customers ('Data residency is an Enterprise feature'). Trust Center (Subprocessors): for non-Enterprise customers, data at Google Cloud, AWS and MongoDB may be processed 'in the US, EU, or Singapore for latency and service performance purposes'. | DPA Annex 3: platform hosting with Amazon Web Services (USA); AI sub-processors in the USA, Singapore and Germany (Black Forest Labs, inference). EU option: not documented. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | DPA section 9.2.2: for self-serve… | DPA clause 2.11: after the end of the… |
| Details: Data retention | DPA section 9.2.2: for self-serve services, ElevenLabs may delete content after 180 days of inactivity (right, not obligation). Privacy Policy (as of 2026-10-09): voice-generated data at most 3 years after the last interaction, unless otherwise required by law; deletion of personal data on request. According to the documentation, 'Zero Retention Mode' is available only to selected Enterprise customers ('Enterprise customers can use Zero Retention Mode'); not documented for self-serve plans. | DPA clause 2.11: after the end of the contract, deletion of customer personal data at the customer's choice; Annex 1.B: retention until the end of the contract; Annex 2: automated deletion on request within 30 days. Specific periods for content: not publicly documented. |
| several tiers | several tiers | |
| Details: Price | Monthly billing: Scale USD 299 (3 seats, 1.8M credits), Business USD 990 (10 seats, 6M credits) per month. Annual billing ('Yearly billing' view, '2 months free'): Scale USD 249.17, Business USD 825 per month. 'Prices exclude all taxes, levies and duties.' (pricing page) | Starter USD 24, Growth USD 48 per seat per month (USD 'ex. tax.'; the pricing page shows an example with 3 seats: USD 72 and USD 144 per month respectively; displayed unchanged when switching to annual payment). Custom plan via sales. |
| yes | yes | |
| Details: AI features included | yes (team features, more seats and Professional Voice Clones according to the pricing page) | yes (Pricing page: Fast Tokens per seat and month Starter 25,000, Growth 60,000, as a shared pool; 'Private Team Generations'; unlimited Relaxed image and video generation for selected models; model training with team tokens) |
| 10 sources | 4 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- ElevenLabs Scale / Businessyes
- Leonardo.Ai Teamsyes
- ElevenLabs Scale / Business
yes (public DPA, as of 2026-04-08; for self-serve customers, the Terms constitute the contract)
Provider’s DPALeonardo.Ai Teamsyes (Terms clause 10.4: for subscriptions for multiple Authorised Users, Leonardo acts as processor and the Data Processing Addendum applies; DPA clause 2.4: standard contractual clauses Module Two, Irish law, plus UK Addendum)
Provider’s DPA
Training
- ElevenLabs Scale / Businessopt-out available
- Leonardo.Ai Teamsopt-out available
- ElevenLabs Scale / Business
Privacy Policy (as of 2026-10-09): ElevenLabs processes inputs and outputs as well as usage data to research, develop, train and improve AI models (legitimate interest or consent where required); opt-out at any time in the account under 'Terms and Privacy' > 'Data use', effective only for data from the opt-out onwards. Terms (EEA version and non-EEA version, each as of 2026-10-09) section 4(i): same opt-out option for content. Trust Center (Subprocessors): for Google Cloud and Anthropic, 'LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer'. ZRM documentation: agreements with all third-party LLM providers 'expressly prohibit such providers from training their models on customer content'. Documentation does not differentiate between the self-serve plans.
Leonardo.Ai TeamsTerms clauses 8.4/8.5: content optionally public or private; Private Content is not used for training. DPA clause 2: processing of customer personal data only for the 'Permitted Purpose', not for its own commercial purposes. Content made public is subject to the training clause of the privacy policy.
Hosting
- differs by plan
- ElevenLabs Scale / Businessmixed
- Leonardo.Ai TeamsUS only
- ElevenLabs Scale / Business
Data residency documentation: 'As a standard, ElevenLabs' customer data is hosted/stored in the U.S.'; additional storage locations (EU, India, Singapore) only as isolated environments for Enterprise customers ('Data residency is an Enterprise feature'). Trust Center (Subprocessors): for non-Enterprise customers, data at Google Cloud, AWS and MongoDB may be processed 'in the US, EU, or Singapore for latency and service performance purposes'.
Leonardo.Ai TeamsDPA Annex 3: platform hosting with Amazon Web Services (USA); AI sub-processors in the USA, Singapore and Germany (Black Forest Labs, inference). EU option: not documented.
Sub-processors
- ElevenLabs Scale / Businesslist available
- Leonardo.Ai Teamslist available
- ElevenLabs Scale / Business
- ElevenLabs affiliates in the UK, Poland, Japan, UAE, India, Ireland, Netherlands, Singapore and Switzerland (Global)
- Google Cloud Platform – cloud infrastructure, storage, LLM services (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Amazon Web Services and MongoDB – cloud infrastructure, storage, database (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Azure – infrastructure and LLM services where India Data Residency is selected (India)
- LLM services: Anthropic (US), OpenAI (US/EU), xAI (US; only after the customer enables the integration), Fireworks AI (Global), Databricks (Global)
- Generation of synthetic media: ByteDance (Indonesia, Malaysia, EU), Creatify (US), Fal (Global), Kling (Singapore), Runway (US), Sync (US)
- Safety and moderation: Cinder (EU), Hive (US), Reality Defender (US; optional integration for ElevenAgents)
- Support and collaboration: Asana, Slack, Zendesk, Pylon, Zapier (each US), Plain (UK)
- Analytics and data integration: PostHog (EU), Sigma (US), Fivetran (US)
- Other: Stripe (US; payments), Twilio (US; SMS 2FA), Trustpilot (EU; reviews), Tailscale (US/EU; networking)
Leonardo.Ai Teams- Amazon Web Services, Inc. (hosting and infrastructure, USA)
- Features & Labels, Inc (hosting, infrastructure, AI, USA)
- AI: Anthropic PBC, OpenAI LLC, Google LLC (Gemini via Vertex AI), Groq, Eleven Labs, Cloudflare (inference) (each USA); Black Forest Labs (inference, Germany); Alibaba Cloud, Byteplus, Nanonoble (Singapore)
- Braze (communication, USA), Hasura (API gateway, USA), Intercom (support, USA)
Retention
- differs by plan
- ElevenLabs Scale / BusinessDPA section 9.2.2: for self-serve…
- Leonardo.Ai TeamsDPA clause 2.11: after the end of the…
- ElevenLabs Scale / BusinessDPA section 9.2.2: for self-serve services, ElevenLabs may delete content after 180 days of inactivity (right, not obligation). Privacy Policy (as of 2026-10-09): voice-generated data at most 3 years after the last interaction, unless otherwise required by law; deletion of personal data on request. According to the documentation, 'Zero Retention Mode' is available only to selected Enterprise customers ('Enterprise customers can use Zero Retention Mode'); not documented for self-serve plans.Leonardo.Ai TeamsDPA clause 2.11: after the end of the contract, deletion of customer personal data at the customer's choice; Annex 1.B: retention until the end of the contract; Annex 2: automated deletion on request within 30 days. Specific periods for content: not publicly documented.
Price
- ElevenLabs Scale / Businessseveral tiers
- Leonardo.Ai Teamsseveral tiers
- ElevenLabs Scale / Business
Monthly billing: Scale USD 299 (3 seats, 1.8M credits), Business USD 990 (10 seats, 6M credits) per month. Annual billing ('Yearly billing' view, '2 months free'): Scale USD 249.17, Business USD 825 per month. 'Prices exclude all taxes, levies and duties.' (pricing page)
Leonardo.Ai TeamsStarter USD 24, Growth USD 48 per seat per month (USD 'ex. tax.'; the pricing page shows an example with 3 seats: USD 72 and USD 144 per month respectively; displayed unchanged when switching to annual payment). Custom plan via sales.
- ElevenLabs Scale / Businessyes
- Leonardo.Ai Teamsyes
- ElevenLabs Scale / Business
yes (team features, more seats and Professional Voice Clones according to the pricing page)
Leonardo.Ai Teamsyes (Pricing page: Fast Tokens per seat and month Starter 25,000, Growth 60,000, as a shared pool; 'Private Team Generations'; unlimited Relaxed image and video generation for selected models; model training with team tokens)
Evidence
- ElevenLabs Scale / Business10 sources
- Leonardo.Ai Teams4 sources
- ElevenLabs Scale / Business
- Pricing (rendered in browser, monthly/yearly billing)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-10-09)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-04-08)DPA, retrieved 18 Oct 2026
- Terms of Use (non-EEA version, as of 2026-10-09)Terms and conditions, retrieved 14 Oct 2026
- Data residency (documentation)Documentation, retrieved 18 Oct 2026
- Terms of Service for EEA, UK and Switzerland (as of 2026-10-09)Terms and conditions, retrieved 18 Oct 2026
- ElevenLabs Trust Center (Vanta; ISO certificates and SOC 3 report viewable, SOC 2 via Request access)Trust Center, retrieved 18 Oct 2026
- Trust Center: Subprocessors (32 entries with location)Sub-processor list, retrieved 18 Oct 2026
- Help Center: Is my data used to improve ElevenLabs’ AI models?Help Center, retrieved 18 Oct 2026
- Docs: Zero Retention Mode (Enterprise)Documentation, retrieved 18 Oct 2026
Leonardo.Ai Teams- Privacy Policy (as of 2026-01-19)Privacy notice, retrieved 18 Oct 2026
- Pricing: Individual, Team & API PlansPricing page, retrieved 18 Oct 2026
- Terms of Service (as of 2026-01-19)Terms and conditions, retrieved 18 Oct 2026
- Data Processing Addendum (Annex 3 sub-processors, as of August 2026)DPA, retrieved 18 Oct 2026
| Feature | ElevenLabs | Leonardo.Ai |
|---|---|---|
| differs by tool | yesall 4 plans |
|
| Details: DPA available |
|
|
| differs by tool |
|
|
| Details: Training on inputs |
|
|
| differs by tool |
| US onlyall 3 plans |
| Details: Data residency |
|
|
| differs by tool | list availableall 4 plans |
|
| Details: List published |
|
|
| differs by tool |
|
|
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 4 plans | yesall 3 plans | |
| Details: AI features included |
|
|
| 10 sources | 6 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- ElevenLabsyesall 4 plans
- Leonardo.Ai
- noFree (public content), Essential / Premium / Ultimate
- yesTeams (Starter / Growth)
- ElevenLabs
- Free
yes (public DPA, as of 2026-04-08; applies to 'Self-Serve Services' = all non-Enterprise services; Free accounts are not expressly mentioned)
Provider’s DPA - Starter / Creator / Pro
yes (public DPA, as of 2026-04-08; for self-serve customers, the Terms constitute the contract)
Provider’s DPA - Scale / Business
yes (public DPA, as of 2026-04-08; for self-serve customers, the Terms constitute the contract)
Provider’s DPA - Enterprise
yes (DPA; pricing page names 'Custom terms & assurance around DPA/SLAs')
Provider’s DPA
Leonardo.Ai- Free (public content)
no (Terms clause 10.3: the privacy policy applies to individual users; according to clause 10.4, the Data Processing Addendum only applies to subscriptions with multiple Authorised Users or Canva multi-seat teams)
- Essential / Premium / Ultimate
no (Terms clause 10.3: for individual users the privacy policy applies; according to clause 10.4, the Data Processing Addendum applies only to subscriptions with multiple Authorised Users or Canva multi-seat teams)
- Teams (Starter / Growth)
yes (Terms clause 10.4: for subscriptions for multiple Authorised Users, Leonardo acts as processor and the Data Processing Addendum applies; DPA clause 2.4: standard contractual clauses Module Two, Irish law, plus UK Addendum)
Provider’s DPA
- Free
Training
- differs by tool
- ElevenLabs
- opt-out availableFree, Starter / Creator / Pro, Scale / Business
- noEnterprise
- Leonardo.Ai
- yesFree (public content)
- opt-out availableEssential / Premium / Ultimate, Teams (Starter / Growth)
- ElevenLabs
- Free
Privacy Policy (as of 2026-10-09): ElevenLabs processes inputs and outputs as well as usage data to research, develop, train and improve AI models (legitimate interest or consent where required); opt-out at any time in the account under 'Terms and Privacy' > 'Data use', effective only for data from the opt-out onwards. Terms (EEA version and non-EEA version, each as of 2026-10-09) section 4(i): same opt-out option for content. Trust Center (Subprocessors): for Google Cloud and Anthropic, 'LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer'. ZRM documentation: agreements with all third-party LLM providers 'expressly prohibit such providers from training their models on customer content'. Documentation does not differentiate between the self-serve plans.
- Starter / Creator / Pro
Privacy Policy (as of 2026-10-09): ElevenLabs processes inputs and outputs as well as usage data to research, develop, train and improve AI models (legitimate interest or consent where required); opt-out at any time in the account under 'Terms and Privacy' > 'Data use', effective only for data from the opt-out onwards. Terms (EEA version and non-EEA version, each as of 2026-10-09) section 4(i): same opt-out option for content. Trust Center (Subprocessors): for Google Cloud and Anthropic, 'LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer'. ZRM documentation: agreements with all third-party LLM providers 'expressly prohibit such providers from training their models on customer content'. Documentation does not differentiate between the self-serve plans.
- Scale / Business
Privacy Policy (as of 2026-10-09): ElevenLabs processes inputs and outputs as well as usage data to research, develop, train and improve AI models (legitimate interest or consent where required); opt-out at any time in the account under 'Terms and Privacy' > 'Data use', effective only for data from the opt-out onwards. Terms (EEA version and non-EEA version, each as of 2026-10-09) section 4(i): same opt-out option for content. Trust Center (Subprocessors): for Google Cloud and Anthropic, 'LLM Services may also be used for research, development, training, and product improvement purposes, to the extent permitted under the applicable agreement with the customer'. ZRM documentation: agreements with all third-party LLM providers 'expressly prohibit such providers from training their models on customer content'. Documentation does not differentiate between the self-serve plans.
- Enterprise
Help Center ('Is my data used to improve ElevenLabs’ AI models?'): 'By default, we don’t train on any data from our Enterprise customers, other than as may be necessary to provide services to such Enterprise customers.' ZRM documentation: agreements with all third-party LLM providers 'expressly prohibit such providers from training their models on customer content, whether or not Zero Retention Mode is enabled'. Enterprise contract texts are not public.
Leonardo.Ai- Free (public content)
Privacy policy: 'We may analyse your Content and related data in your account to improve the Service, and to train our algorithms, models, and AI products'. Anyone who does not want this can generate content privately with a paid plan. Help Center (FAQ, 2026-02-16): 'Private image generation is exclusive to paid members'; with 'Private Mode' off, images are 'public and visible to all Leonardo users'.
- Essential / Premium / Ultimate
Terms clauses 8.4/8.5: paid subscribers choose public or private; Private Content is not used 'for any other purpose, including training AI models'. Privacy policy: privately generated content is not used for model training; public content remains subject to the training clause.
- Teams (Starter / Growth)
Terms clauses 8.4/8.5: content optionally public or private; Private Content is not used for training. DPA clause 2: processing of customer personal data only for the 'Permitted Purpose', not for its own commercial purposes. Content made public is subject to the training clause of the privacy policy.
- Free
Hosting
- differs by tool
- ElevenLabs
- mixedFree, Starter / Creator / Pro, Scale / Business
- EU optionEnterprise
- Leonardo.AiUS onlyall 3 plans
- ElevenLabs
- Free
Data residency documentation: 'As a standard, ElevenLabs' customer data is hosted/stored in the U.S.'; additional storage locations (EU, India, Singapore) only as isolated environments for Enterprise customers ('Data residency is an Enterprise feature'). Trust Center (Subprocessors): for non-Enterprise customers, data at Google Cloud, AWS and MongoDB may be processed 'in the US, EU, or Singapore for latency and service performance purposes'.
- Starter / Creator / Pro
Data residency documentation: 'As a standard, ElevenLabs' customer data is hosted/stored in the U.S.'; additional storage locations (EU, India, Singapore) only as isolated environments for Enterprise customers ('Data residency is an Enterprise feature'). Trust Center (Subprocessors): for non-Enterprise customers, data at Google Cloud, AWS and MongoDB may be processed 'in the US, EU, or Singapore for latency and service performance purposes'.
- Scale / Business
Data residency documentation: 'As a standard, ElevenLabs' customer data is hosted/stored in the U.S.'; additional storage locations (EU, India, Singapore) only as isolated environments for Enterprise customers ('Data residency is an Enterprise feature'). Trust Center (Subprocessors): for non-Enterprise customers, data at Google Cloud, AWS and MongoDB may be processed 'in the US, EU, or Singapore for latency and service performance purposes'.
- Enterprise
Data residency documentation: Enterprise feature via isolated environments (EU: eu.residency.elevenlabs.io); storage at the selected location, processing may also take place outside it; according to the documentation, processing can be restricted to the EU using 'Zero Retention Mode' and the API (optional integrations such as Custom LLMs may process outside). Trust Center (Subprocessors): selection of the hosting location 'subject to availability and ElevenLabs’ discretion'.
Leonardo.Ai- Free (public content)
Privacy policy: 'Your information will be stored in the United States and processed in Australia and any other country in which Leonardo.Ai, its group companies, service providers and partners maintain facilities'. EU option: not documented.
- Essential / Premium / Ultimate
Privacy policy: storage in the USA, processing in Australia and other countries. EU option: not documented.
- Teams (Starter / Growth)
DPA Annex 3: platform hosting with Amazon Web Services (USA); AI sub-processors in the USA, Singapore and Germany (Black Forest Labs, inference). EU option: not documented.
- Free
Sub-processors
- differs by tool
- ElevenLabslist availableall 4 plans
- Leonardo.Ai
- not publicly documentedFree (public content), Essential / Premium / Ultimate
- list availableTeams (Starter / Growth)
- ElevenLabs
- Free
- ElevenLabs affiliates in the UK, Poland, Japan, UAE, India, Ireland, Netherlands, Singapore and Switzerland (Global)
- Google Cloud Platform – cloud infrastructure, storage, LLM services (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Amazon Web Services and MongoDB – cloud infrastructure, storage, database (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Azure – infrastructure and LLM services where India Data Residency is selected (India)
- LLM services: Anthropic (US), OpenAI (US/EU), xAI (US; only after the customer enables the integration), Fireworks AI (Global), Databricks (Global)
- Generation of synthetic media: ByteDance (Indonesia, Malaysia, EU), Creatify (US), Fal (Global), Kling (Singapore), Runway (US), Sync (US)
- Safety and moderation: Cinder (EU), Hive (US), Reality Defender (US; optional integration for ElevenAgents)
- Support and collaboration: Asana, Slack, Zendesk, Pylon, Zapier (each US), Plain (UK)
- Analytics and data integration: PostHog (EU), Sigma (US), Fivetran (US)
- Other: Stripe (US; payments), Twilio (US; SMS 2FA), Trustpilot (EU; reviews), Tailscale (US/EU; networking)
- Starter / Creator / Pro
- ElevenLabs affiliates in the UK, Poland, Japan, UAE, India, Ireland, Netherlands, Singapore and Switzerland (Global)
- Google Cloud Platform – cloud infrastructure, storage, LLM services (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Amazon Web Services and MongoDB – cloud infrastructure, storage, database (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Azure – infrastructure and LLM services where India Data Residency is selected (India)
- LLM services: Anthropic (US), OpenAI (US/EU), xAI (US; only after the customer enables the integration), Fireworks AI (Global), Databricks (Global)
- Generation of synthetic media: ByteDance (Indonesia, Malaysia, EU), Creatify (US), Fal (Global), Kling (Singapore), Runway (US), Sync (US)
- Safety and moderation: Cinder (EU), Hive (US), Reality Defender (US; optional integration for ElevenAgents)
- Support and collaboration: Asana, Slack, Zendesk, Pylon, Zapier (each US), Plain (UK)
- Analytics and data integration: PostHog (EU), Sigma (US), Fivetran (US)
- Other: Stripe (US; payments), Twilio (US; SMS 2FA), Trustpilot (EU; reviews), Tailscale (US/EU; networking)
- Scale / Business
- ElevenLabs affiliates in the UK, Poland, Japan, UAE, India, Ireland, Netherlands, Singapore and Switzerland (Global)
- Google Cloud Platform – cloud infrastructure, storage, LLM services (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Amazon Web Services and MongoDB – cloud infrastructure, storage, database (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Azure – infrastructure and LLM services where India Data Residency is selected (India)
- LLM services: Anthropic (US), OpenAI (US/EU), xAI (US; only after the customer enables the integration), Fireworks AI (Global), Databricks (Global)
- Generation of synthetic media: ByteDance (Indonesia, Malaysia, EU), Creatify (US), Fal (Global), Kling (Singapore), Runway (US), Sync (US)
- Safety and moderation: Cinder (EU), Hive (US), Reality Defender (US; optional integration for ElevenAgents)
- Support and collaboration: Asana, Slack, Zendesk, Pylon, Zapier (each US), Plain (UK)
- Analytics and data integration: PostHog (EU), Sigma (US), Fivetran (US)
- Other: Stripe (US; payments), Twilio (US; SMS 2FA), Trustpilot (EU; reviews), Tailscale (US/EU; networking)
- Enterprise
- ElevenLabs affiliates in the UK, Poland, Japan, UAE, India, Ireland, Netherlands, Singapore and Switzerland (Global)
- Google Cloud Platform – cloud infrastructure, storage, LLM services (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Amazon Web Services and MongoDB – cloud infrastructure, storage, database (Enterprise: US or selected hosting location; non-Enterprise: US, EU or Singapore)
- Azure – infrastructure and LLM services where India Data Residency is selected (India)
- LLM services: Anthropic (US), OpenAI (US/EU), xAI (US; only after the customer enables the integration), Fireworks AI (Global), Databricks (Global)
- Generation of synthetic media: ByteDance (Indonesia, Malaysia, EU), Creatify (US), Fal (Global), Kling (Singapore), Runway (US), Sync (US)
- Safety and moderation: Cinder (EU), Hive (US), Reality Defender (US; optional integration for ElevenAgents)
- Support and collaboration: Asana, Slack, Zendesk, Pylon, Zapier (each US), Plain (UK)
- Analytics and data integration: PostHog (EU), Sigma (US), Fivetran (US)
- Other: Stripe (US; payments), Twilio (US; SMS 2FA), Trustpilot (EU; reviews), Tailscale (US/EU; networking)
Leonardo.Ai- Free (public content)not publicly documented
- Essential / Premium / Ultimatenot publicly documented
- Teams (Starter / Growth)
- Amazon Web Services, Inc. (hosting and infrastructure, USA)
- Features & Labels, Inc (hosting, infrastructure, AI, USA)
- AI: Anthropic PBC, OpenAI LLC, Google LLC (Gemini via Vertex AI), Groq, Eleven Labs, Cloudflare (inference) (each USA); Black Forest Labs (inference, Germany); Alibaba Cloud, Byteplus, Nanonoble (Singapore)
- Braze (communication, USA), Hasura (API gateway, USA), Intercom (support, USA)
- Free
Retention
- differs by tool
- ElevenLabs
- DPA section 9.2.2: for self-serve…Free, Starter / Creator / Pro, Scale / Business
- DPA section 9.2.1: deletion of customer…Enterprise
- Leonardo.Ai
- Privacy policyFree (public content), Essential / Premium / Ultimate
- DPA clause 2.11: after the end of the…Teams (Starter / Growth)
- ElevenLabs
- FreeDPA section 9.2.2: for self-serve services, ElevenLabs may delete content after 180 days of inactivity (right, not obligation). Privacy Policy (as of 2026-10-09): voice-generated data at most 3 years after the last interaction, unless otherwise required by law; deletion of personal data on request. According to the documentation, 'Zero Retention Mode' is available only to selected Enterprise customers ('Enterprise customers can use Zero Retention Mode'); not documented for self-serve plans.
- Starter / Creator / ProDPA section 9.2.2: for self-serve services, ElevenLabs may delete content after 180 days of inactivity (right, not obligation). Privacy Policy (as of 2026-10-09): voice-generated data at most 3 years after the last interaction, unless otherwise required by law; deletion of personal data on request. According to the documentation, 'Zero Retention Mode' is available only to selected Enterprise customers ('Enterprise customers can use Zero Retention Mode'); not documented for self-serve plans.
- Scale / BusinessDPA section 9.2.2: for self-serve services, ElevenLabs may delete content after 180 days of inactivity (right, not obligation). Privacy Policy (as of 2026-10-09): voice-generated data at most 3 years after the last interaction, unless otherwise required by law; deletion of personal data on request. According to the documentation, 'Zero Retention Mode' is available only to selected Enterprise customers ('Enterprise customers can use Zero Retention Mode'); not documented for self-serve plans.
- EnterpriseDPA section 9.2.1: deletion of customer content within 30 days of expiry/termination of the contract unless the customer consents to longer retention. According to the documentation, Zero Retention Mode for selected Enterprise customers: via the API parameter enable_logging=false (not for the web UI), for agents also per agent; ElevenLabs may restrict access at its discretion.
Leonardo.Ai- Free (public content)Privacy policy (as of 2026-01-19, section 7): personal data is retained for as long as the account is active, the data is needed to provide the service or there is a valid purpose (including legal obligations, dispute resolution); thereafter deletion or anonymisation, backups are isolated until deletion. Specific periods: not publicly documented.
- Essential / Premium / UltimatePrivacy policy (as of 2026-01-19, section 7): personal data is retained for as long as the account is active, the data is needed to provide the service or there is a valid purpose (including legal obligations, dispute resolution); thereafter deletion or anonymisation, backups are isolated until deletion. Specific periods: not publicly documented.
- Teams (Starter / Growth)DPA clause 2.11: after the end of the contract, deletion of customer personal data at the customer's choice; Annex 1.B: retention until the end of the contract; Annex 2: automated deletion on request within 30 days. Specific periods for content: not publicly documented.
Price
- differs by tool
- ElevenLabs
- 0 USDFree
- several tiersStarter / Creator / Pro, Scale / Business
- customEnterprise
- Leonardo.Ai
- 0 USD/moFree (public content)
- several tiersEssential / Premium / Ultimate, Teams (Starter / Growth)
- ElevenLabs
- Free
USD 0 (10,000 credits/month, pricing page)
- Starter / Creator / Pro
Monthly billing: Starter USD 6, 30,000 credits (the promotion 'First month 83% off' ran until 18 Oct according to the page and is no longer shown on 2026-10-19); Creator USD 22 ('First month 50% off' = USD 11), 121,000 credits; Pro USD 99, 600,000 credits. Annual billing ('Yearly billing' view, '2 months free'): Starter USD 5, Creator USD 18.33, Pro USD 82.50 per month. 'Prices exclude all taxes, levies and duties.' (pricing page)
- Scale / Business
Monthly billing: Scale USD 299 (3 seats, 1.8M credits), Business USD 990 (10 seats, 6M credits) per month. Annual billing ('Yearly billing' view, '2 months free'): Scale USD 249.17, Business USD 825 per month. 'Prices exclude all taxes, levies and duties.' (pricing page)
- Enterprise
Custom (pricing page: 'Custom pricing', contact sales)
Leonardo.Ai- Free (public content)
USD 0/month ('ex. tax.'; pricing page, Solo tab)
- Essential / Premium / Ultimate
With monthly payment Essential USD 12, Premium USD 30, Ultimate USD 60 per month; with annual payment Essential USD 10, Premium USD 24, Ultimate USD 48 per month (pricing page, Solo tab, each USD 'ex. tax.'). Terms clause 4.9: taxes are borne by the customer unless Leonardo is required by law to collect them.
- Teams (Starter / Growth)
Starter USD 24, Growth USD 48 per seat per month (USD 'ex. tax.'; the pricing page shows an example with 3 seats: USD 72 and USD 144 per month respectively; displayed unchanged when switching to annual payment). Custom plan via sales.
- Free
- ElevenLabsyesall 4 plans
- Leonardo.Aiyesall 3 plans
- ElevenLabs
- Free
yes (Text-to-Speech, Speech-to-Text, Sound Effects, Voice Design, Music; 10,000 credits/month; Commercial License and Voice Cloning not included according to the pricing page)
- Starter / Creator / Pro
yes (as Free, plus Commercial License; Instant Voice Cloning from Starter, Professional Voice Cloning from Creator according to the pricing page)
- Scale / Business
yes (team features, more seats and Professional Voice Clones according to the pricing page)
- Enterprise
yes
Leonardo.Ai- Free (public content)
yes, limited (pricing page: 150 Fast Tokens per day, Token Bank 150, creations access 'Public', Basic quality, 1 personal collection)
- Essential / Premium / Ultimate
yes (Pricing page: Fast Tokens per month Essential 8,500, Premium 25,000, Ultimate 60,000; private generation; Premium/Ultimate additionally unlimited 'Relaxed' image generation, Ultimate also video, for selected models)
- Teams (Starter / Growth)
yes (Pricing page: Fast Tokens per seat and month Starter 25,000, Growth 60,000, as a shared pool; 'Private Team Generations'; unlimited Relaxed image and video generation for selected models; model training with team tokens)
- Free
Evidence
- ElevenLabs10 sources
- Leonardo.Ai6 sources
- ElevenLabs
- Pricing (rendered in browser, monthly/yearly billing)Pricing page, retrieved 18 Oct 2026
- Privacy Policy (as of 2026-10-09)Privacy notice, retrieved 18 Oct 2026
- Data Processing Addendum (as of 2026-04-08)DPA, retrieved 18 Oct 2026
- Terms of Use (non-EEA version, as of 2026-10-09)Terms and conditions, retrieved 14 Oct 2026
- Data residency (documentation)Documentation, retrieved 18 Oct 2026
- Terms of Service for EEA, UK and Switzerland (as of 2026-10-09)Terms and conditions, retrieved 18 Oct 2026
- ElevenLabs Trust Center (Vanta; ISO certificates and SOC 3 report viewable, SOC 2 via Request access)Trust Center, retrieved 18 Oct 2026
- Trust Center: Subprocessors (32 entries with location)Sub-processor list, retrieved 18 Oct 2026
- Help Center: Is my data used to improve ElevenLabs’ AI models?Help Center, retrieved 18 Oct 2026
- Docs: Zero Retention Mode (Enterprise)Documentation, retrieved 18 Oct 2026
Leonardo.Ai- Privacy Policy (as of 2026-01-19)Privacy notice, retrieved 18 Oct 2026
- Frequently Asked Questions (Help Center, as of 2026-02-16)Documentation, retrieved 14 Oct 2026
- Tokens - Frequently Asked Questions (Help Center)Documentation, retrieved 14 Oct 2026
- Pricing: Individual, Team & API PlansPricing page, retrieved 18 Oct 2026
- Terms of Service (as of 2026-01-19)Terms and conditions, retrieved 18 Oct 2026
- Data Processing Addendum (Annex 3 sub-processors, as of August 2026)DPA, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: ElevenLabs, Leonardo.Ai. All tools in the category: Image & design.