AI assistants & search

Claude

Claude (Free / Pro / Max / Team / Enterprise / API)

Provider: Anthropic PBC · Based in: Anthropic PBC: 548 Market St, PMB 90375, San Francisco, CA 94104, USA · Provider website

Plans
6
Sources
21
As of
18 Oct

As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.

Incomplete. 3 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.

At a glance

Hosting
mixed: Free, Pro, Max, API / Consolenot publicly documented: Team, Enterprise
Training on inputs
opt-out available: Free, Pro, Maxno: Team, Enterprise, API / Console
DPA
not publicly documented: Free, Pro, Maxyes: Team, Enterprise, API / Console
Provider
Anthropic PBC (USA); for customers and users in the EEA, Switzerland and the UK: Anthropic Ireland, Limited
Based in
Anthropic PBC: 548 Market St, PMB 90375, San Francisco, CA 94104, USA; Anthropic Ireland, Limited: 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Ireland (according to the Privacy Policy, as of 2026-09-10)

Values from 6 plans, each listed with the plans it applies to. Details and evidence are in the plan table.

Compared plan by plan with other tools in the category AI assistants & search:

Details per plan

Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.

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Price and scope

differs by plan
0 USD/mo
yes

Contract and data use

differs by plan
not publicly documented
differs by plan
opt-out available
differs by plan
Deleted chats: removed from the history…

Hosting and sharing

differs by plan
mixed
list available

Evidence

differs by plan
6 sources

not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.

Third-country transfers

Commercial/API/Team/Enterprise: the DPA (Effective 2025-02-24) incorporates standard contractual clauses (Module Two controller-to-processor and Module Three processor-to-processor, Decision (EU) 2021/914); Clause 9 Option 2 (general written authorisation for sub-processors), governing law and jurisdiction Ireland; plus UK Addendum and Swiss Addendum. Participation in the EU-US Data Privacy Framework is not mentioned in the DPA text. Consumer: the Privacy Policy (2026-09-10) names adequacy decisions and standard contractual clauses as bases; data is transferred "to our servers in the US, or to other countries outside the [EEA] and the UK". In the Data Privacy Framework List, a search for "Anthropic" returned no result (q20, retrieved 2026-10-18).

Sources:

Certifications (as stated by the provider)

According to the Privacy Center (Commercial, as of 2026-03-16): HIPAA-ready configuration (BAA available), ISO 27001:2022, ISO/IEC 42001:2023, SOC 2 Type I and Type II. Trust Center (q21, retrieved 2026-10-18), overview by product: Claude via Anthropic's API and Claude Enterprise with SOC 2 Type 2, ISO 27001, ISO 42001, CSA Star, HIPAA and NIST 800-171; Claude Team likewise, with HIPAA shown as "N/A"; Free/Pro/Max are not listed in the overview. Reports and certificates (including the SOC 2 Type 2 report and the ISO 27001 and ISO 42001 certificates) can only be viewed after an access request ("Request access").

AI Act

Functions: General AI assistant (chat, web search, file creation, Research, Memory, Projects, Artifacts), coding agent (Claude Code), browser agent (Claude in Chrome), integration into Microsoft 365, Enterprise Search, Managed Agents and Messages API for own applications; several model families (Fable, Opus, Sonnet, Haiku).

Provider’s statement: Anthropic announcement "Anthropic to sign the EU Code of Practice" (2025-07-21): "After review, Anthropic intends to sign the European Union's General-Purpose AI Code of Practice." The Trust Center (q21) has sections "Model Documentation Forms" (including Claude Haiku 5.5, Claude Sonnet 5.5) and "Training Data Summaries" (including Claude Sonnet 5.5 Training Data Summary, AB 2013 Training Data Summary); contents not evaluated. No further statement on the classification of Claude products under the AI Act was found in the retrieved sources.

Classification (for review, not legal advice): For review: the customer is typically a deployer (Art. 3 No. 4), and where integrated via the API possibly the provider of its own AI system; Anthropic as provider of the GPAI model (Art. 53 et seq.) to be reviewed. Check Art. 50 when publishing AI-generated texts/images (para. 2 provider, para. 4 deployer); assess agent features (Claude Code, Claude in Chrome) separately. Not legal advice.

Sources:

Current notes 2026

Consumer Terms (Effective 2025-10-08): training on chats with opt-out in the account settings; the Privacy Policy (Effective 2026-09-10) names as training sources "Data that our users or crowd workers provide, including Inputs and Outputs from our Services (unless users opt out)". Privacy Center article on commercial training last updated 2026-08-18. Data residency documentation (now under /docs/en/manage-claude/data-residency): inference_geo ("us"/"global") from Claude 4.6, US-only inference at 1.1x price; workspace geo currently "us" only. Pricing page (2026-10-14): "Claude Cowork is now just Claude."; Max with monthly API credits (USD 100 and USD 200 respectively), Team with up to USD 500 in pooled API credits. The Trust Center lists 22 sub-processors; update of 2026-10-15: Parallel Web Systems (web search) and hCaptcha (bot detection) newly added (q21).

Open points of the review

  • Hosting/regions for claude.ai plans: storage location and choice of region not documented; Enterprise lists "US-only inference" as a data control (q19), an EU region is not mentioned for any claude.ai plan; for consumers only the Privacy Policy statement (USA and other countries outside the EEA/UK).
  • Claude Education/Gov and Bedrock/Vertex/Foundry deployments not covered (different contractual bases; the Trust Center shows separate certification scopes for them).
  • Audit reports and certificates (SOC 2, ISO 27001, ISO 42001) can only be viewed in the Trust Center after an access request; their contents and detailed scope were therefore not checked.

Frequently asked questions

Where does Claude store data?

mixed (plans: Free, Pro, Max, API / Console (Claude Platform)); not publicly documented (plans: Team, Enterprise). Based on our research, as of 18 Oct 2026.

Is there a DPA for Claude?

not publicly documented in: Free, Pro, Max; yes in: Team, Enterprise, API / Console (Claude Platform). Based on our research, as of 18 Oct 2026.

Does Claude use inputs for AI training?

opt-out available in: Free, Pro, Max; no in: Team, Enterprise, API / Console (Claude Platform). According to the provider, as of 18 Oct 2026.

Where is the provider based?

Anthropic PBC: 548 Market St, PMB 90375, San Francisco, CA 94104, USA; Anthropic Ireland, Limited: 6th Floor, South Bank House, Barrow Street, Dublin 4, D04 TR29, Ireland (according to the Privacy Policy, as of 2026-09-10). According to the provider, as of 18 Oct 2026.

All sources

  1. 01Anthropic Privacy Center: Is my data used for model training? (Consumer: Free, Pro, Max; as of 2026-03-16)Privacy notice/Help Center · retrieved 14 Oct 2026
  2. 02Anthropic Privacy Center: Is my data used for model training? (Commercial; as of 2026-08-18)Privacy notice/Help Center · retrieved 14 Oct 2026
  3. 03Anthropic Privacy Center: How long do you store my data? (Consumer; as of 2026-07-01)Privacy notice/Help Center · retrieved 14 Oct 2026
  4. 04Anthropic Privacy Center: How long do you store my organization's data? (Commercial; as of 2026-07-01)Privacy notice/Help Center · retrieved 18 Oct 2026
  5. 05Anthropic Data Processing Addendum (Effective 2025-02-24)DPA · retrieved 14 Oct 2026
  6. 06Anthropic Commercial Terms of Service (Effective 2025-06-17)Terms and conditions/Terms · retrieved 14 Oct 2026
  7. 07Anthropic Consumer Terms of Service (Effective 2025-10-08)Terms and conditions/Terms · retrieved 18 Oct 2026
  8. 08Anthropic Privacy Policy (Effective 2026-09-10)Privacy notice · retrieved 18 Oct 2026
  9. 09Claude Pricing (Individual, Team & Enterprise, API)Pricing page · retrieved 18 Oct 2026
  10. 10Claude Platform Docs: Data residencyDocumentation · retrieved 18 Oct 2026
  11. 11Anthropic Privacy Center: What Certifications has Anthropic obtained? (as of 2026-03-16)Privacy notice/Help Center · retrieved 14 Oct 2026
  12. 12Anthropic Privacy Center: Configure custom data retention controls for Enterprise plansHelp Center · retrieved 14 Oct 2026
  13. 13Anthropic Privacy Center: Zero data retention agreement - applicable productsHelp Center · retrieved 14 Oct 2026
  14. 14Anthropic Privacy Center: How do you use personal data in model training? (Commercial; as of 2026-03-16)Privacy notice/Help Center · retrieved 14 Oct 2026
  15. 15Anthropic Trust Center: Subprocessors (22 entries)Sub-processor list · retrieved 18 Oct 2026
  16. 16Anthropic to sign the EU Code of Practice (2025-07-21)Provider statement · retrieved 14 Oct 2026
  17. 17Claude Help Center: What is the Max plan?Help Center · retrieved 18 Oct 2026
  18. 18Anthropic Privacy Center: Can you delete data that I sent via Team and Enterprise plans? (as of 2026-03-16)Privacy notice/Help Center · retrieved 18 Oct 2026
  19. 19Claude Enterprise (product page incl. FAQ Security and compliance)Product page · retrieved 18 Oct 2026
  20. 20Data Privacy Framework List (search for "Anthropic")Official list · retrieved 18 Oct 2026
  21. 21Anthropic Trust Center (overview: compliance by product, resources, updates)Trust Center · retrieved 18 Oct 2026

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Further reading

All tools in the category: AI assistants & search. Figures across all tools: Data report.