Claude vs. Langdock: data protection per plan
Claude (6 plans) and Langdock (3 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Claude | Langdock |
|---|---|---|
| Provider based in | Anthropic PBC: 548 Market St, PMB 90375, San Francisco, CA 94104, USA | Langdock GmbH, Greifswalder Str. 212, 10405 Berlin, Germany |
| Plans recorded | 6 | 3 |
| Hosting | mixed: Free, Pro, Max, API / Consolenot documented: Team, Enterprise | EU option: all 3 plans |
| Training on inputs | opt-out available: Free, Pro, Maxno: Team, Enterprise, API / Console | no: all 3 plans |
| DPA | not documented: Free, Pro, Maxyes: Team, Enterprise, API / Console | yes: all 3 plans |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Claude Team vs. Langdock Trial
| Feature | ClaudeTeam | LangdockTrial (7 days, free of charge) |
|---|---|---|
| yes | yes | |
| Details: DPA available | yes: Commercial Terms section C: "Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum ('DPA'), which is incorporated into these Terms by reference." (Anthropic Ireland Limited is the contracting party where the customer is established in the EEA, Switzerland or the UK) Provider’s DPA | yes (public DPA, Version 2.1; according to the admin documentation 'part of our Terms of Service and automatically applies once you start using Langdock'; DORA addendum and professional secrecy addendum additionally listed in the Trust Center) Provider’s DPA |
| no | no | |
| Details: Training on inputs | Privacy Center (2026-08-18): "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models." Exceptions according to the same source: express feedback (thumbs up/down) or other express permission. Commercial Terms: "Anthropic may not train models on Customer Content from Services." Pricing page Team: "No model training on your content by default". | Terms of use (version 2.1) section 9 (Customer Content): 'Langdock does not use Customer Content to develop, train or improve AI Models'; model providers are also contractually prohibited from using customer content. Security page: 'Customer data is never used to train or improve AI models'. Privacy policy (version 2.0) section 2g: 'Your data is not used for training AI models'. The documentation does not differentiate by plan. |
| differs by plan | not publicly documented | EU option |
| Details: Data residency | not publicly documented for claude.ai workspaces (Team/Enterprise): no choice of region documented. The Trust Center states the location "Worldwide" for the cloud infrastructure (Google Cloud, AWS, Microsoft Azure); Privacy Policy: transfer "to our servers in the US, or to other countries outside the [EEA] and the UK". | Terms of use: customer data is held on servers in the EU (hosting in Frankfurt, EU Data Boundary activated for Azure). Customers can choose between models with processing and storage exclusively in the EU and models with 'global deployment' (inference also outside the EU); according to the terms and conditions, data at rest remains in the EU even with global models. Security page: multi-tenant SaaS on Microsoft Azure in the EU (default). |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Saved chats/coding sessions are retained… | Admin documentation |
| Details: Data retention | Saved chats/coding sessions are retained in the product for continuing the conversation; deleted chats: removed from the history immediately, deleted from the back end "within 30 days"; incognito chats are automatically deleted within 30 days. Usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01). Help Center (q18, as of 2026-03-16): "While using Team and Enterprise plans, prompts and conversations in the product are maintained so you can see your conversation history in the product." | Admin documentation (Workspace Settings, 'Data Retention'): admins define how long chats are stored ('7 days, 1 month, 3 months, 12 months, forever'); conversations not used within the selected period are deleted daily, 'including uploaded documents', irreversibly. A default value is not stated. DPA section 11: deletion of customer data no later than 30 days after the end of the contract, unless there is a statutory retention obligation; export possible during the term. Privacy policy: user account and associated data deleted on request or no later than 30 days after the end of the contract. Workflow runs: 30 days of data retention according to the pricing page. |
| differs by plan | several tiers | 0 EUR… (further prices in the details) |
| Details: Price | Standard seat USD 20/seat/month with annual billing, USD 25 with monthly billing; Premium seat USD 100/seat/month annually, USD 125 monthly; Team for 2 to 150 people (list claude.com/pricing, as of 2026-10-14; excl. taxes) | 0 EUR for 7 days; 5 EUR AI model credit; no credit card required (pricing page, as of 2026-10-18) |
| yes | yes | |
| Details: AI features included | yes (all Claude features, more usage than Pro, Claude Code and Claude Cowork, Enterprise Search, SSO; according to the pricing page up to USD 500/month in pooled API credits) | yes (chat, agents; Workflows Starter with 2,500 runs/month included; Workflows Business, Governance and API as add-on packages) |
| 9 sources | 8 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- Claude Teamyes
- Langdock Trialyes
- Claude Team
yes: Commercial Terms section C: "Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum ('DPA'), which is incorporated into these Terms by reference." (Anthropic Ireland Limited is the contracting party where the customer is established in the EEA, Switzerland or the UK)
Provider’s DPALangdock Trialyes (public DPA, Version 2.1; according to the admin documentation 'part of our Terms of Service and automatically applies once you start using Langdock'; DORA addendum and professional secrecy addendum additionally listed in the Trust Center)
Provider’s DPA
Training
- Claude Teamno
- Langdock Trialno
- Claude Team
Privacy Center (2026-08-18): "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models." Exceptions according to the same source: express feedback (thumbs up/down) or other express permission. Commercial Terms: "Anthropic may not train models on Customer Content from Services." Pricing page Team: "No model training on your content by default".
Langdock TrialTerms of use (version 2.1) section 9 (Customer Content): 'Langdock does not use Customer Content to develop, train or improve AI Models'; model providers are also contractually prohibited from using customer content. Security page: 'Customer data is never used to train or improve AI models'. Privacy policy (version 2.0) section 2g: 'Your data is not used for training AI models'. The documentation does not differentiate by plan.
Hosting
- differs by plan
- Claude Teamnot publicly documented
- Langdock TrialEU option
- Claude Team
not publicly documented for claude.ai workspaces (Team/Enterprise): no choice of region documented. The Trust Center states the location "Worldwide" for the cloud infrastructure (Google Cloud, AWS, Microsoft Azure); Privacy Policy: transfer "to our servers in the US, or to other countries outside the [EEA] and the UK".
Langdock TrialTerms of use: customer data is held on servers in the EU (hosting in Frankfurt, EU Data Boundary activated for Azure). Customers can choose between models with processing and storage exclusively in the EU and models with 'global deployment' (inference also outside the EU); according to the terms and conditions, data at rest remains in the EU even with global models. Security page: multi-tenant SaaS on Microsoft Azure in the EU (default).
Sub-processors
- Claude Teamlist available
- Langdock Triallist available
- Claude Team
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Stripe (billing; USA)
- WorkOS (security, single sign-on; USA)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- ElevenLabs (text-to-speech; USA; Claude for Work only)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
Langdock Trial- Microsoft Ireland Operations Limited (Ireland): cloud infrastructure, platform hosting, AI models via Azure; processing in the EU
- Amazon Web Services EMEA SARL (Luxembourg): AI models via AWS, temporary sandboxes; processing in the EU
- Google Cloud EMEA Limited (Ireland): AI models via GCP, temporary sandboxes; processing in the EU
- OpenAI Ireland Limited (Ireland): AI models via OpenAI; processing in the EU
- Mistral AI SAS (France): AI models via Mistral; processing in the EU; Zero Data Retention activated (Trust Center update 2026-09-16)
- Functional Software Inc. (Sentry, USA): error logging; processing in the EU, transfer via DPF/SCCs
- Cloudflare Inc. (USA): protection against malicious traffic; processing in the EU, transfer via DPF/SCCs
- Only for actively selected models with 'global deployment': Microsoft (Azure; storage in the EU, inference also outside the EU incl. USA), AWS and Google Cloud (worldwide incl. USA), OpenAI Ireland (worldwide incl. USA, SCCs)
Retention
- differs by plan
- Claude TeamSaved chats/coding sessions are retained…
- Langdock TrialAdmin documentation
- Claude TeamSaved chats/coding sessions are retained in the product for continuing the conversation; deleted chats: removed from the history immediately, deleted from the back end "within 30 days"; incognito chats are automatically deleted within 30 days. Usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01). Help Center (q18, as of 2026-03-16): "While using Team and Enterprise plans, prompts and conversations in the product are maintained so you can see your conversation history in the product."Langdock TrialAdmin documentation (Workspace Settings, 'Data Retention'): admins define how long chats are stored ('7 days, 1 month, 3 months, 12 months, forever'); conversations not used within the selected period are deleted daily, 'including uploaded documents', irreversibly. A default value is not stated. DPA section 11: deletion of customer data no later than 30 days after the end of the contract, unless there is a statutory retention obligation; export possible during the term. Privacy policy: user account and associated data deleted on request or no later than 30 days after the end of the contract. Workflow runs: 30 days of data retention according to the pricing page.
Price
- differs by plan
- Claude Teamseveral tiers
- Langdock Trial0 EUR… (further prices in the details)
- Claude Team
Standard seat USD 20/seat/month with annual billing, USD 25 with monthly billing; Premium seat USD 100/seat/month annually, USD 125 monthly; Team for 2 to 150 people (list claude.com/pricing, as of 2026-10-14; excl. taxes)
Langdock Trial0 EUR for 7 days; 5 EUR AI model credit; no credit card required (pricing page, as of 2026-10-18)
- Claude Teamyes
- Langdock Trialyes
- Claude Team
yes (all Claude features, more usage than Pro, Claude Code and Claude Cowork, Enterprise Search, SSO; according to the pricing page up to USD 500/month in pooled API credits)
Langdock Trialyes (chat, agents; Workflows Starter with 2,500 runs/month included; Workflows Business, Governance and API as add-on packages)
Evidence
- Claude Team9 sources
- Langdock Trial8 sources
- Claude Team
- Anthropic Privacy Center: Is my data used for model training? (Commercial; as of 2026-08-18)Privacy notice/Help Center, retrieved 14 Oct 2026
- Anthropic Privacy Center: How long do you store my organization's data? (Commercial; as of 2026-07-01)Privacy notice/Help Center, retrieved 18 Oct 2026
- Anthropic Data Processing Addendum (Effective 2025-02-24)DPA, retrieved 14 Oct 2026
- Anthropic Commercial Terms of Service (Effective 2025-06-17)Terms and conditions/Terms, retrieved 14 Oct 2026
- Anthropic Privacy Policy (Effective 2026-09-10)Privacy notice, retrieved 18 Oct 2026
- Claude Pricing (Individual, Team & Enterprise, API)Pricing page, retrieved 18 Oct 2026
- Anthropic Privacy Center: How do you use personal data in model training? (Commercial; as of 2026-03-16)Privacy notice/Help Center, retrieved 14 Oct 2026
- Anthropic Trust Center: Subprocessors (22 entries)Sub-processor list, retrieved 18 Oct 2026
- Anthropic Privacy Center: Can you delete data that I sent via Team and Enterprise plans? (as of 2026-03-16)Privacy notice/Help Center, retrieved 18 Oct 2026
Langdock Trial- PricingPricing page, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- Data Processing Agreement (Version 2.1)DPA, retrieved 18 Oct 2026
- Terms of Use (Version 2.1)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (Version 2.0)Privacy notice, retrieved 18 Oct 2026
- Langdock Trust Center (incl. Subprocessors, update 2026-09-16)Trust Center, retrieved 18 Oct 2026
- Langdock Docs – Workspace Settings (Data Retention)Documentation, retrieved 18 Oct 2026
- Langdock Docs – Useful Links (Legal & Compliance)Documentation, retrieved 18 Oct 2026
| Feature | Claude | Langdock |
|---|---|---|
| differs by tool |
| yesall 3 plans |
| Details: DPA available |
|
|
| differs by tool |
| noall 3 plans |
| Details: Training on inputs |
|
|
| differs by tool |
| EU optionall 3 plans |
| Details: Data residency |
|
|
| list availableall 6 plans | list availableall 3 plans | |
| Details: List published |
|
|
| differs by tool |
| Admin documentationall 3 plans |
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 6 plans | yesall 3 plans | |
| Details: AI features included |
|
|
| 17 sources | 9 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- Claude
- not publicly documentedFree, Pro, Max
- yesTeam, Enterprise, API / Console (Claude Platform)
- Langdockyesall 3 plans
- Claude
- Free
not publicly documented (the Consumer Terms and Privacy Policy do not mention a DPA; according to the Privacy Policy, Anthropic Ireland Limited is the controller for users in the EEA/UK/CH)
- Pro
not publicly documented (the Consumer Terms and Privacy Policy do not mention a DPA; according to the Privacy Policy, Anthropic Ireland Limited is the controller for users in the EEA/UK/CH)
- Max
not publicly documented (the Consumer Terms and Privacy Policy do not mention a DPA; according to the Privacy Policy, Anthropic Ireland Limited is the controller for users in the EEA/UK/CH)
- Team
yes: Commercial Terms section C: "Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum ('DPA'), which is incorporated into these Terms by reference." (Anthropic Ireland Limited is the contracting party where the customer is established in the EEA, Switzerland or the UK)
Provider’s DPA - Enterprise
yes: Commercial Terms section C: "Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum ('DPA'), which is incorporated into these Terms by reference." (Anthropic Ireland Limited is the contracting party where the customer is established in the EEA, Switzerland or the UK)
Provider’s DPA - API / Console (Claude Platform)
yes: Commercial Terms section C: "Data submitted through the Services will be processed in accordance with the Anthropic Data Processing Addendum ('DPA'), which is incorporated into these Terms by reference." (Anthropic Ireland Limited is the contracting party where the customer is established in the EEA, Switzerland or the UK)
Provider’s DPA
Langdock- Trial (7 days, free of charge)
yes (public DPA, Version 2.1; according to the admin documentation 'part of our Terms of Service and automatically applies once you start using Langdock'; DORA addendum and professional secrecy addendum additionally listed in the Trust Center)
Provider’s DPA - Business (Chat & Agents)
yes (public DPA, Version 2.1; according to the admin documentation 'part of our Terms of Service and automatically applies once you start using Langdock'; DORA addendum and professional secrecy addendum additionally listed in the Trust Center)
Provider’s DPA - Enterprise
yes (public DPA, Version 2.1; according to the admin documentation 'part of our Terms of Service and automatically applies once you start using Langdock'; DORA addendum and professional secrecy addendum additionally listed in the Trust Center)
Provider’s DPA
- Free
Training
- differs by tool
- Claude
- opt-out availableFree, Pro, Max
- noTeam, Enterprise, API / Console (Claude Platform)
- Langdocknoall 3 plans
- Claude
- Free
Consumer Terms (Effective 2025-10-08): "We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings. Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to us regarding any Materials, or (2) your Materials are flagged for safety review". Privacy Center (2026-03-16): chats and coding sessions are used if users allow it, in the case of safety flagging or with an express opt-in. Incognito chats: "are not used to improve Claude, even if you have enabled Model Improvement in your Privacy Settings". The pricing page shows "Model training: Opt-out" for Free, Pro and Max. According to the Privacy Center, this also applies to Claude Code for accounts on these plans.
- Pro
Consumer Terms (Effective 2025-10-08): "We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings. Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to us regarding any Materials, or (2) your Materials are flagged for safety review". Privacy Center (2026-03-16): chats and coding sessions are used if users allow it, in the case of safety flagging or with an express opt-in. Incognito chats: "are not used to improve Claude, even if you have enabled Model Improvement in your Privacy Settings". The pricing page shows "Model training: Opt-out" for Free, Pro and Max. According to the Privacy Center, this also applies to Claude Code for accounts on these plans.
- Max
Consumer Terms (Effective 2025-10-08): "We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings. Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to us regarding any Materials, or (2) your Materials are flagged for safety review". Privacy Center (2026-03-16): chats and coding sessions are used if users allow it, in the case of safety flagging or with an express opt-in. Incognito chats: "are not used to improve Claude, even if you have enabled Model Improvement in your Privacy Settings". The pricing page shows "Model training: Opt-out" for Free, Pro and Max. According to the Privacy Center, this also applies to Claude Code for accounts on these plans.
- Team
Privacy Center (2026-08-18): "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models." Exceptions according to the same source: express feedback (thumbs up/down) or other express permission. Commercial Terms: "Anthropic may not train models on Customer Content from Services." Pricing page Team: "No model training on your content by default".
- Enterprise
Privacy Center (2026-08-18): "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models." Exceptions according to the same source: express feedback (thumbs up/down) or other express permission. Commercial Terms: "Anthropic may not train models on Customer Content from Services." Pricing page Enterprise model training: "None by default".
- API / Console (Claude Platform)
Privacy Center (2026-08-18): "By default, we will not use your inputs or outputs from our commercial products (e.g. Claude for Work, Anthropic API, Claude Gov, etc.) to train our models." Exceptions according to the same source: express feedback (thumbs up/down) or other express permission. Commercial Terms: "Anthropic may not train models on Customer Content from Services."
Langdock- Trial (7 days, free of charge)
Terms of use (version 2.1) section 9 (Customer Content): 'Langdock does not use Customer Content to develop, train or improve AI Models'; model providers are also contractually prohibited from using customer content. Security page: 'Customer data is never used to train or improve AI models'. Privacy policy (version 2.0) section 2g: 'Your data is not used for training AI models'. The documentation does not differentiate by plan.
- Business (Chat & Agents)
Terms of use (version 2.1) section 9 (Customer Content): 'Langdock does not use Customer Content to develop, train or improve AI Models'; model providers are also contractually prohibited from using customer content. Security page: 'Customer data is never used to train or improve AI models'. Privacy policy (version 2.0) section 2g: 'Your data is not used for training AI models'. The documentation does not differentiate by plan.
- Enterprise
Terms of use (version 2.1) section 9 (Customer Content): 'Langdock does not use Customer Content to develop, train or improve AI Models'; model providers are also contractually prohibited from using customer content. Security page: 'Customer data is never used to train or improve AI models'. Privacy policy (version 2.0) section 2g: 'Your data is not used for training AI models'. The documentation does not differentiate by plan.
- Free
Hosting
- differs by tool
- Claude
- mixedFree, Pro, Max, API / Console (Claude Platform)
- not publicly documentedTeam, Enterprise
- LangdockEU optionall 3 plans
- Claude
- Free
Privacy Policy (Effective 2026-09-10): "your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area ('EEA') and the UK"; Trust Center: cloud infrastructure (Google Cloud, AWS, Microsoft Azure) with location "Worldwide" for all products. A choice of region is not documented for consumer plans.
- Pro
Privacy Policy (Effective 2026-09-10): "your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area ('EEA') and the UK"; Trust Center: cloud infrastructure (Google Cloud, AWS, Microsoft Azure) with location "Worldwide" for all products. A choice of region is not documented for consumer plans.
- Max
Privacy Policy (Effective 2026-09-10): "your personal data is transferred to our servers in the US, or to other countries outside the European Economic Area ('EEA') and the UK"; Trust Center: cloud infrastructure (Google Cloud, AWS, Microsoft Azure) with location "Worldwide" for all products. A choice of region is not documented for consumer plans.
- Team
not publicly documented for claude.ai workspaces (Team/Enterprise): no choice of region documented. The Trust Center states the location "Worldwide" for the cloud infrastructure (Google Cloud, AWS, Microsoft Azure); Privacy Policy: transfer "to our servers in the US, or to other countries outside the [EEA] and the UK".
- Enterprise
not publicly documented for claude.ai workspaces (Team/Enterprise): no choice of region documented. The Trust Center states the location "Worldwide" for the cloud infrastructure (Google Cloud, AWS, Microsoft Azure); Privacy Policy: transfer "to our servers in the US, or to other countries outside the [EEA] and the UK". The Claude Enterprise product page (q19) lists "US-only inference" among the data controls; an EU region is not mentioned there.
- API / Console (Claude Platform)
Claude Platform Docs (Data residency): two settings. Inference geo (parameter inference_geo): "global" (default) "Inference may run in any available geography"; "us" "Inference runs only in US-based infrastructure" (surcharge 1.1x, Claude 4.6 and newer only). Workspace geo (storage at rest and endpoint processing): "Currently, 'us' is the only available workspace geo." According to the same documentation (retrieved 2026-10-18): "Inference geo: Only 'us' and 'global' are available." and "Workspace geo: Only 'us' is currently available."; an EU region is therefore not currently offered. On Amazon Bedrock/Google Cloud, the endpoint URL or the inference profile determines the region (not part of this entry).
Langdock- Trial (7 days, free of charge)
Terms of use: customer data is held on servers in the EU (hosting in Frankfurt, EU Data Boundary activated for Azure). Customers can choose between models with processing and storage exclusively in the EU and models with 'global deployment' (inference also outside the EU); according to the terms and conditions, data at rest remains in the EU even with global models. Security page: multi-tenant SaaS on Microsoft Azure in the EU (default).
- Business (Chat & Agents)
Terms of use: customer data is held on servers in the EU (hosting in Frankfurt, EU Data Boundary activated for Azure). Customers can choose between models with processing and storage exclusively in the EU and models with 'global deployment' (inference also outside the EU); according to the terms and conditions, data at rest remains in the EU even with global models. Security page: multi-tenant SaaS on Microsoft Azure in the EU (default).
- Enterprise
Terms of use: customer data is held on servers in the EU (hosting in Frankfurt, EU Data Boundary activated for Azure). Customers can choose between models with processing and storage exclusively in the EU and models with 'global deployment' (inference also outside the EU); according to the terms and conditions, data at rest remains in the EU even with global models. Security page: multi-tenant SaaS on Microsoft Azure in the EU (default). Enterprise: single-tenant SaaS (from 2,000 seats), own cloud ('Bring your own cloud') and on-premises via Helm charts (each from 5,000 seats) according to the security page.
- Free
Sub-processors
- Claudelist availableall 6 plans
- Langdocklist availableall 3 plans
- Claude
- Free
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- Persona (fraud detection, identity verification; USA; Free/Pro/Max only)
- Yoti (fraud detection, identity verification; UK; Free/Pro/Max only)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
- Note: according to the Privacy Policy, Anthropic is the controller for consumers; the list nevertheless assigns these service providers to the products Claude Free/Pro/Max.
- Pro
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Stripe (billing; USA)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- Persona (fraud detection, identity verification; USA; Free/Pro/Max only)
- Yoti (fraud detection, identity verification; UK; Free/Pro/Max only)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
- Note: according to the Privacy Policy, Anthropic is the controller for consumers; the list nevertheless assigns these service providers to the products Claude Free/Pro/Max.
- Max
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Stripe (billing; USA)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- Persona (fraud detection, identity verification; USA; Free/Pro/Max only)
- Yoti (fraud detection, identity verification; UK; Free/Pro/Max only)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
- Note: according to the Privacy Policy, Anthropic is the controller for consumers; the list nevertheless assigns these service providers to the products Claude Free/Pro/Max.
- Team
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Stripe (billing; USA)
- WorkOS (security, single sign-on; USA)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- ElevenLabs (text-to-speech; USA; Claude for Work only)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
- Enterprise
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Stripe (billing; USA)
- WorkOS (security, single sign-on; USA)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- ElevenLabs (text-to-speech; USA; Claude for Work only)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
- API / Console (Claude Platform)
- According to the Trust Center (trust.anthropic.com/subprocessors, 22 entries, retrieved 2026-10-18):
- Google Cloud Platform (cloud infrastructure; worldwide; all products)
- Amazon Web Services (cloud infrastructure; worldwide; all products)
- Microsoft Azure (cloud infrastructure; worldwide; all products)
- Cloudflare (traffic routing/CDN; worldwide, close to the customer; all products)
- Stripe (billing; USA)
- WorkOS (security, single sign-on; USA)
- Intercom (user support; USA)
- Nutun (user support; South Africa)
- Boldr (user support; Canada)
- Twilio (analytics, e-mail/SMS; USA)
- Iterable (e-mail communication; USA)
- Functional Software dba Sentry (error handling, support; USA)
- Sift (fraud/abuse detection; USA)
- Arkose Labs (fraud/abuse detection; USA)
- Brave Search (web search; USA)
- TurboPuffer (web search; USA)
- Intuition Machines, Inc. (hCaptcha) (bot detection, fraud/abuse detection; worldwide; all products except Claude for Government)
- Parallel Web Systems, Inc. (web search; USA; all products except Claude for Government)
Langdock- Trial (7 days, free of charge)
- Microsoft Ireland Operations Limited (Ireland): cloud infrastructure, platform hosting, AI models via Azure; processing in the EU
- Amazon Web Services EMEA SARL (Luxembourg): AI models via AWS, temporary sandboxes; processing in the EU
- Google Cloud EMEA Limited (Ireland): AI models via GCP, temporary sandboxes; processing in the EU
- OpenAI Ireland Limited (Ireland): AI models via OpenAI; processing in the EU
- Mistral AI SAS (France): AI models via Mistral; processing in the EU; Zero Data Retention activated (Trust Center update 2026-09-16)
- Functional Software Inc. (Sentry, USA): error logging; processing in the EU, transfer via DPF/SCCs
- Cloudflare Inc. (USA): protection against malicious traffic; processing in the EU, transfer via DPF/SCCs
- Only for actively selected models with 'global deployment': Microsoft (Azure; storage in the EU, inference also outside the EU incl. USA), AWS and Google Cloud (worldwide incl. USA), OpenAI Ireland (worldwide incl. USA, SCCs)
- Business (Chat & Agents)
- Microsoft Ireland Operations Limited (Ireland): cloud infrastructure, platform hosting, AI models via Azure; processing in the EU
- Amazon Web Services EMEA SARL (Luxembourg): AI models via AWS, temporary sandboxes; processing in the EU
- Google Cloud EMEA Limited (Ireland): AI models via GCP, temporary sandboxes; processing in the EU
- OpenAI Ireland Limited (Ireland): AI models via OpenAI; processing in the EU
- Mistral AI SAS (France): AI models via Mistral; processing in the EU; Zero Data Retention activated (Trust Center update 2026-09-16)
- Functional Software Inc. (Sentry, USA): error logging; processing in the EU, transfer via DPF/SCCs
- Cloudflare Inc. (USA): protection against malicious traffic; processing in the EU, transfer via DPF/SCCs
- Only for actively selected models with 'global deployment': Microsoft (Azure; storage in the EU, inference also outside the EU incl. USA), AWS and Google Cloud (worldwide incl. USA), OpenAI Ireland (worldwide incl. USA, SCCs)
- Enterprise
- Microsoft Ireland Operations Limited (Ireland): cloud infrastructure, platform hosting, AI models via Azure; processing in the EU
- Amazon Web Services EMEA SARL (Luxembourg): AI models via AWS, temporary sandboxes; processing in the EU
- Google Cloud EMEA Limited (Ireland): AI models via GCP, temporary sandboxes; processing in the EU
- OpenAI Ireland Limited (Ireland): AI models via OpenAI; processing in the EU
- Mistral AI SAS (France): AI models via Mistral; processing in the EU; Zero Data Retention activated (Trust Center update 2026-09-16)
- Functional Software Inc. (Sentry, USA): error logging; processing in the EU, transfer via DPF/SCCs
- Cloudflare Inc. (USA): protection against malicious traffic; processing in the EU, transfer via DPF/SCCs
- Only for actively selected models with 'global deployment': Microsoft (Azure; storage in the EU, inference also outside the EU incl. USA), AWS and Google Cloud (worldwide incl. USA), OpenAI Ireland (worldwide incl. USA, SCCs)
- Free
Retention
- differs by tool
- Claude
- Deleted chats: removed from the history…Free, Pro, Max
- Saved chats/coding sessions are retained…Team, Enterprise
- Anthropic API: inputs/outputs are…API / Console (Claude Platform)
- LangdockAdmin documentationall 3 plans
- Claude
- FreeDeleted chats: removed from the history immediately, deleted from the back-end systems "within 30 days". If training is allowed: de-identified retention for up to 5 years in training pipelines (only for new/resumed chats after activation). In the case of usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01).
- ProDeleted chats: removed from the history immediately, deleted from the back-end systems "within 30 days". If training is allowed: de-identified retention for up to 5 years in training pipelines (only for new/resumed chats after activation). In the case of usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01).
- MaxDeleted chats: removed from the history immediately, deleted from the back-end systems "within 30 days". If training is allowed: de-identified retention for up to 5 years in training pipelines (only for new/resumed chats after activation). In the case of usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01).
- TeamSaved chats/coding sessions are retained in the product for continuing the conversation; deleted chats: removed from the history immediately, deleted from the back end "within 30 days"; incognito chats are automatically deleted within 30 days. Usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01). Help Center (q18, as of 2026-03-16): "While using Team and Enterprise plans, prompts and conversations in the product are maintained so you can see your conversation history in the product."
- EnterpriseSaved chats/coding sessions are retained in the product for continuing the conversation; deleted chats: removed from the history immediately, deleted from the back end "within 30 days"; incognito chats are automatically deleted within 30 days. Usage policy violation flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback data: 5 years (Privacy Center, as of 2026-07-01). Custom data retention controls (Enterprise): the default is unlimited retention; organisation owners can set the retention period for chats and projects, minimum 30 days (Help Center); according to the Help Center, the custom periods do not apply to Claude Design, Claude Tag, Claude Managed Agents and other features built on Claude Code on the web. According to the Help Center, zero data retention agreements apply to eligible APIs and Claude Code on Enterprise plans, not to the entire product. Help Center (q18): "Enterprise plan customers can also set custom retention timelines for their organization's data."
- API / Console (Claude Platform)Anthropic API: inputs/outputs are automatically deleted in the back end "within 30 days of receipt or generation", except for services with longer retention under customer control (e.g. Files API), an agreed deviation (e.g. Zero Data Retention), usage policy enforcement or a legal obligation. Limited retention and review apply to Covered Models. Flagging: inputs/outputs up to 2 years, classification scores up to 7 years. Feedback: 5 years. ZDR possible on application and after approval (Help Center, as of 2026-07-01).
Langdock- Trial (7 days, free of charge)Admin documentation (Workspace Settings, 'Data Retention'): admins define how long chats are stored ('7 days, 1 month, 3 months, 12 months, forever'); conversations not used within the selected period are deleted daily, 'including uploaded documents', irreversibly. A default value is not stated. DPA section 11: deletion of customer data no later than 30 days after the end of the contract, unless there is a statutory retention obligation; export possible during the term. Privacy policy: user account and associated data deleted on request or no later than 30 days after the end of the contract. Workflow runs: 30 days of data retention according to the pricing page.
- Business (Chat & Agents)Admin documentation (Workspace Settings, 'Data Retention'): admins define how long chats are stored ('7 days, 1 month, 3 months, 12 months, forever'); conversations not used within the selected period are deleted daily, 'including uploaded documents', irreversibly. A default value is not stated. DPA section 11: deletion of customer data no later than 30 days after the end of the contract, unless there is a statutory retention obligation; export possible during the term. Privacy policy: user account and associated data deleted on request or no later than 30 days after the end of the contract. Workflow runs: 30 days of data retention according to the pricing page.
- EnterpriseAdmin documentation (Workspace Settings, 'Data Retention'): admins define how long chats are stored ('7 days, 1 month, 3 months, 12 months, forever'); conversations not used within the selected period are deleted daily, 'including uploaded documents', irreversibly. A default value is not stated. DPA section 11: deletion of customer data no later than 30 days after the end of the contract, unless there is a statutory retention obligation; export possible during the term. Privacy policy: user account and associated data deleted on request or no later than 30 days after the end of the contract. Workflow runs: 30 days of data retention according to the pricing page.
Price
- differs by tool
- Claude
- 0 USD/moFree
- 17 USD/mo… (further prices in the details)Pro
- 100 USD/mo… (further prices in the details)Max
- several tiersTeam
- 20 USD/user/moEnterprise
- per tokenAPI / Console (Claude Platform)
- Langdock
- 0 EUR… (further prices in the details)Trial (7 days, free of charge)
- Pricing pageBusiness (Chat & Agents)
- customEnterprise
- Claude
- Free
USD 0/month (list claude.com/pricing, as of 2026-10-14; prices excl. taxes)
- Pro
USD 17/month with annual subscription (USD 200 in advance), USD 20/month with monthly billing (list claude.com/pricing, as of 2026-10-14; excl. taxes)
- Max
Max 5x: USD 100/month; Max 20x: USD 200/month; prices for web subscriptions; according to the pricing page FAQ, annual subscriptions only for Pro and Team ("Annual subscriptions are available for Pro and Team plans.") (Help Center "What is the Max plan?", q17; pricing page claude.com/pricing: "from USD 100", prices excl. taxes)
- Team
Standard seat USD 20/seat/month with annual billing, USD 25 with monthly billing; Premium seat USD 100/seat/month annually, USD 125 monthly; Team for 2 to 150 people (list claude.com/pricing, as of 2026-10-14; excl. taxes)
- Enterprise
Self-serve: USD 20/seat/month with annual billing, minimum 20 seats, plus usage-based costs at API rates; sales-assisted: individual quote (pricing page FAQ: "You can get started self-serve or contact sales for a tailored quote."); Enterprise with annual billing only (list claude.com/pricing, retrieved 2026-10-18)
- API / Console (Claude Platform)
List claude.com/pricing (as of 2026-10-14), per 1M tokens: Fable 5.1 input USD 10 / output USD 50; Opus 5.5 input USD 4 / output USD 20; Sonnet 5.5 input USD 2 / output USD 10; Haiku 5.5 input USD 0.10 (prompts up to 100K) / output USD 0.50; Batch -50 %; US-only inference at 1.1x price (excl. taxes)
Langdock- Trial (7 days, free of charge)
0 EUR for 7 days; 5 EUR AI model credit; no credit card required (pricing page, as of 2026-10-18)
- Business (Chat & Agents)
Pricing page (as of 2026-10-18, AI Models Included, prices excl. VAT per user/month): Standard seat EUR 29.00 with monthly or EUR 23.20 with annual billing for the first 50 seats; tiers for further seats EUR 24/19/16 (monthly) or EUR 19.20/15.20/12.80 (annual). Business Max seat ('5x more usage than Standard seat') EUR 119.00 monthly or EUR 99.00 annually. Business up to 1,000 users. Add-on packages: Workflows Starter (2,500 runs/month) included in Chat & Agents; Workflows Business (40,000 runs) EUR 539 monthly or EUR 449 annually per workspace/month, higher volumes 'Custom'; Governance EUR 3.50 monthly or EUR 2.80 annually per user/month, free of charge until 2027-01-01; API by token (all excl. VAT). The pricing page calculates the displayed seat price dynamically according to the number of users, billing type and 'AI Models Included/Not included'; values apply to the default display (AI Models Included).
- Enterprise
Custom ('Custom', 'Flexible pricing. Contact us.'); from 1,000+ users; according to the admin documentation, dedicated deployment (on-premise/private cloud) from 5,000 users (pricing page and admin documentation 'Pricing', as of 2026-10-18)
- Free
- Claudeyesall 6 plans
- Langdockyesall 3 plans
- Claude
- Free
yes (chat, web search, file creation, code execution, Memory, Artifacts, Connectors; according to the pricing page)
- Pro
yes (Free plus more usage, Claude Code, Claude Design/Slides/Docs, Research, Claude in Chrome and Microsoft 365; according to the pricing page)
- Max
yes (Pro plus 5x or 20x more usage, higher output limits, Early Access, Priority Access; new: monthly API credits for the Claude Platform of USD 100 (Max 5x) and USD 200 (Max 20x) respectively; according to the pricing page)
- Team
yes (all Claude features, more usage than Pro, Claude Code and Claude Cowork, Enterprise Search, SSO; according to the pricing page up to USD 500/month in pooled API credits)
- Enterprise
yes (all Team features plus roles/SCIM, audit logs, Compliance API, IP allowlisting, HIPAA-ready offering; according to the pricing page)
- API / Console (Claude Platform)
yes (Messages API, Batch, Managed Agents and others; prices per MTok)
Langdock- Trial (7 days, free of charge)
yes (chat, agents; Workflows Starter with 2,500 runs/month included; Workflows Business, Governance and API as add-on packages)
- Business (Chat & Agents)
yes (chat, agents; Workflows Starter with 2,500 runs/month included; Workflows Business, Governance and API as add-on packages)
- Enterprise
yes (chat, agents; Workflows Starter with 2,500 runs/month included; Workflows Business, Governance and API as add-on packages); dedicated deployment available
- Free
Evidence
- Claude17 sources
- Langdock9 sources
- Claude
- Anthropic Privacy Center: Is my data used for model training? (Consumer: Free, Pro, Max; as of 2026-03-16)Privacy notice/Help Center, retrieved 14 Oct 2026
- Anthropic Privacy Center: Is my data used for model training? (Commercial; as of 2026-08-18)Privacy notice/Help Center, retrieved 14 Oct 2026
- Anthropic Privacy Center: How long do you store my data? (Consumer; as of 2026-07-01)Privacy notice/Help Center, retrieved 14 Oct 2026
- Anthropic Privacy Center: How long do you store my organization's data? (Commercial; as of 2026-07-01)Privacy notice/Help Center, retrieved 18 Oct 2026
- Anthropic Data Processing Addendum (Effective 2025-02-24)DPA, retrieved 14 Oct 2026
- Anthropic Commercial Terms of Service (Effective 2025-06-17)Terms and conditions/Terms, retrieved 14 Oct 2026
- Anthropic Consumer Terms of Service (Effective 2025-10-08)Terms and conditions/Terms, retrieved 18 Oct 2026
- Anthropic Privacy Policy (Effective 2026-09-10)Privacy notice, retrieved 18 Oct 2026
- Claude Pricing (Individual, Team & Enterprise, API)Pricing page, retrieved 18 Oct 2026
- Claude Platform Docs: Data residencyDocumentation, retrieved 18 Oct 2026
- Anthropic Privacy Center: Configure custom data retention controls for Enterprise plansHelp Center, retrieved 14 Oct 2026
- Anthropic Privacy Center: Zero data retention agreement - applicable productsHelp Center, retrieved 14 Oct 2026
- Anthropic Privacy Center: How do you use personal data in model training? (Commercial; as of 2026-03-16)Privacy notice/Help Center, retrieved 14 Oct 2026
- Anthropic Trust Center: Subprocessors (22 entries)Sub-processor list, retrieved 18 Oct 2026
- Claude Help Center: What is the Max plan?Help Center, retrieved 18 Oct 2026
- Anthropic Privacy Center: Can you delete data that I sent via Team and Enterprise plans? (as of 2026-03-16)Privacy notice/Help Center, retrieved 18 Oct 2026
- Claude Enterprise (product page incl. FAQ Security and compliance)Product page, retrieved 18 Oct 2026
Langdock- PricingPricing page, retrieved 18 Oct 2026
- SecurityTrust Center, retrieved 18 Oct 2026
- Data Processing Agreement (Version 2.1)DPA, retrieved 18 Oct 2026
- Terms of Use (Version 2.1)Terms and conditions, retrieved 18 Oct 2026
- Privacy Policy (Version 2.0)Privacy notice, retrieved 18 Oct 2026
- Langdock Trust Center (incl. Subprocessors, update 2026-09-16)Trust Center, retrieved 18 Oct 2026
- Langdock Docs – Workspace Settings (Data Retention)Documentation, retrieved 18 Oct 2026
- Langdock Docs – Useful Links (Legal & Compliance)Documentation, retrieved 18 Oct 2026
- Langdock Docs – PricingPricing page, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Claude compared with
Individual pages: Claude, Langdock. All tools in the category: AI assistants & search.