Copy.ai vs. DeepL: data protection per plan
Copy.ai (4 plans) and DeepL (7 plans) side by side: DPA, training on inputs, hosting and data retention per plan, based on the providers’ public documents. Without rating.
Last updated: (latest review date of the tools shown)
At a glance
Each value is listed with the plans it applies to. Pick a tier to see only plans of that tier; if plans are chosen in the plan comparison below, the table shows exactly those.
All plans: each value is listed with the plans it applies to.
| Feature | Copy.ai | DeepL |
|---|---|---|
| Provider based in | CopyAI, Inc., 1661 International Drive, Memphis, TN 38120, USA | Maarweg 165, 50825 Köln, Germany |
| Plans recorded | 4 | 7 |
| Hosting | mixed: all 4 plans | not documented: Free, API Free, Pro – Individual, Pro – Teammixed: Pro – Business, API ProEU option: Pro – Enterprise |
| Training on inputs | no: all 4 plans | yes: Freenot documented: API Freeno: Pro – Individual, Pro – Team, Pro – Business, Pro – Enterprise, API Pro |
| DPA | not documented: all 4 plans | no: Free, API Freeyes: Pro – Individual, Pro – Team, Pro – Business, Pro – Enterprise, API Pro |
| As of | 18 Oct 2026 | 18 Oct 2026 |
Plans compared
Comparing: Copy.ai Chat vs. DeepL Pro – Team
| Feature | Copy.aiChat | DeepLPro – Team |
|---|---|---|
| differs by plan | not publicly documented | yes |
| Details: DPA available | not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework) | yes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2) Provider’s DPA |
| no | no | |
| Details: Training on inputs | Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan. | "When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2). |
| differs by plan | mixed | not publicly documented |
| Details: Data residency | Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented. | As Pro – Individual: no location on the pricing page (q3); the Trust Center document names AWS for 'business and enterprise customers' without attributing the Team plan (q5); terms and conditions 3.1.3 (q2). Trust Center FAQ (q5): "Self-serve customers signing up for a subscription from 13 February 2025 may be processed on DeepL administered servers as well as on AWS servers."; the FAQ does not name the AWS regions for self-service subscriptions. |
| list available | list available | |
| Details: List published |
|
|
| differs by plan | Privacy notice: retention depending on… | Terms and conditions 3.1.2: DeepL stores… |
| Details: Data retention | Privacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented. | Terms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2). |
| differs by plan | 29 USD/mo… (further prices in the details) | 24.99 EUR/user/mo |
| Details: Price | 29 USD per month with monthly payment; 24 USD per month with annual payment (288 USD per year, '20% saving') (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes') | EUR 24.99/user/month with annual billing, incl. VAT (q3) |
| yes | yes | |
| Details: AI features included | yes (5 seats, unlimited words and chat projects, access to models from OpenAI, Anthropic and Gemini) | yes |
| 6 sources | 5 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by plan
- Copy.ai Chatnot publicly documented
- DeepL Pro – Teamyes
- Copy.ai Chat
not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework)
DeepL Pro – Teamyes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2)
Provider’s DPA
Training
- Copy.ai Chatno
- DeepL Pro – Teamno
- Copy.ai Chat
Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan.
DeepL Pro – Team"When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2).
Hosting
- differs by plan
- Copy.ai Chatmixed
- DeepL Pro – Teamnot publicly documented
- Copy.ai Chat
Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented.
DeepL Pro – TeamAs Pro – Individual: no location on the pricing page (q3); the Trust Center document names AWS for 'business and enterprise customers' without attributing the Team plan (q5); terms and conditions 3.1.3 (q2). Trust Center FAQ (q5): "Self-serve customers signing up for a subscription from 13 February 2025 may be processed on DeepL administered servers as well as on AWS servers."; the FAQ does not name the AWS regions for self-service subscriptions.
Sub-processors
- Copy.ai Chatlist available
- DeepL Pro – Teamlist available
- Copy.ai Chat
- not publicly documented (no sub-processor list found; the pricing page mentions access to models from OpenAI, Anthropic and Gemini)
DeepL Pro – Team- Amazon Web Services (AWS): according to q5 ('Infrastructure Update'), data processing and storage for Business and Enterprise customers; regions EU, US, JP
- ElevenLabs: only for DeepL Voice (substitute voices), according to q1 section 5
- Microsoft Ireland or AWS EMEA: only for DeepL Voice for Meetings (hosting of the bot application, forwarding of audio data to DeepL infrastructure; transcription/translation not on their servers), according to q1 section 5
- Full sub-processor list: only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5/q9); the entries listed here are only those expressly named in q1/q5
Retention
- differs by plan
- Copy.ai ChatPrivacy notice: retention depending on…
- DeepL Pro – TeamTerms and conditions 3.1.2: DeepL stores…
- Copy.ai ChatPrivacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented.DeepL Pro – TeamTerms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2).
Price
- differs by plan
- Copy.ai Chat29 USD/mo… (further prices in the details)
- DeepL Pro – Team24.99 EUR/user/mo
- Copy.ai Chat
29 USD per month with monthly payment; 24 USD per month with annual payment (288 USD per year, '20% saving') (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes')
DeepL Pro – TeamEUR 24.99/user/month with annual billing, incl. VAT (q3)
- Copy.ai Chatyes
- DeepL Pro – Teamyes
- Copy.ai Chat
yes (5 seats, unlimited words and chat projects, access to models from OpenAI, Anthropic and Gemini)
DeepL Pro – Teamyes
Evidence
- Copy.ai Chat6 sources
- DeepL Pro – Team5 sources
- Copy.ai Chat
- Copy.ai pricingPricing page, retrieved 18 Oct 2026
- Security & TrustSecurity page, retrieved 18 Oct 2026
- Privacy Notice (Last Updated November 27, 2023)Privacy notice, retrieved 18 Oct 2026
- Terms of Service (Last Updated October 12th 2023)Terms and conditions, retrieved 18 Oct 2026
- Copy.ai Trust CenterTrust Center, retrieved 18 Oct 2026
- copy.ai Knowledge BaseHelp centre, retrieved 18 Oct 2026
DeepL Pro – Team- DeepL Privacy Policy (sections 3, 4, 5, 13)Privacy notice, retrieved 18 Oct 2026
- DeepL Pro Terms and Conditions incl. Service SpecificationTerms and conditions, retrieved 7 Oct 2026
- DeepL Pro: pricing and FAQ (German)Pricing page / provider FAQ, retrieved 7 Oct 2026
- DeepL Trust Center (including the document "Infrastructure Update: DeepL's Enhanced Cloud Platform" of 2026-02-06, Knowledge Base (FAQ), announcements on C5/SOC 2 Type 2 of 2025-08-20 and ISO 27001 of 2026-02-03); readable in the browser, documents in the Legal section only after an access requestTrust Center, retrieved 18 Oct 2026
- DeepL Data Processing Agreement in the Trust Center (linked in q2 8.1.5); only viewable after an access request ("Get access")DPA (reference), retrieved 18 Oct 2026
| Feature | Copy.ai | DeepL |
|---|---|---|
| differs by tool | not publicly documentedall 4 plans |
|
| Details: DPA available |
|
|
| differs by tool | noall 4 plans |
|
| Details: Training on inputs |
|
|
| differs by tool | mixedall 4 plans |
|
| Details: Data residency |
|
|
| list availableall 4 plans | list availableall 7 plans | |
| Details: List published |
|
|
| differs by tool | Privacy notice: retention depending on…all 4 plans |
|
| Details: Data retention |
|
|
| differs by tool |
|
|
| Details: Price |
|
|
| yesall 4 plans | yesall 7 plans | |
| Details: AI features included |
|
|
| 6 sources | 10 sources | |
| Details: Sources with retrieval date |
|
|
Contract / DPA
- differs by tool
- Copy.ainot publicly documentedall 4 plans
- DeepL
- noFree (Translator / Write, free of charge), API Free
- yesPro – Individual (terms and conditions: Starter/Advanced/Ultimate), Pro – Team, Pro – Business, Pro – Enterprise, API Pro
- Copy.ai
- Chat
not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework)
- Growth
not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework)
- Expansion / Scale
not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework)
- Enterprise
not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework)
DeepL- Free (Translator / Write, free of charge)
no: according to q1 section 3, no personal data may be translated in the free service; processing of personal data is only possible under a DeepL Pro subscription (q1). No DPA documented for Free.
- API Free
no: Terms and conditions: processing of personal data with the Free API prohibited; in the event of a breach, the customer is obliged to indemnify (q2); privacy policy section 13 refers to the terms and conditions (q1).
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
yes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2)
Provider’s DPA - Pro – Team
yes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2)
Provider’s DPA - Pro – Business
yes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2)
Provider’s DPA - Pro – Enterprise
yes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2)
Provider’s DPA - API Pro
yes: Terms and conditions 8.1.5 refer to the DeepL Data Processing Agreement in the Trust Center, which becomes 'an integral part of this Agreement'; privacy policy section 4: concluded on request to privacy@deepl.com (q1, q2)
Provider’s DPA
- Chat
Training
- differs by tool
- Copy.ainoall 4 plans
- DeepL
- yesFree (Translator / Write, free of charge)
- not publicly documentedAPI Free
- noPro – Individual (terms and conditions: Starter/Advanced/Ultimate), Pro – Team, Pro – Business, Pro – Enterprise, API Pro
- Copy.ai
- Chat
Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan.
- Growth
Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan.
- Expansion / Scale
Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan.
- Enterprise
Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan.
DeepL- Free (Translator / Write, free of charge)
"We process the content you upload and their translations or improvements for a limited period of time to train and improve our neural networks and algorithms. This also applies to corrections you make to our translation or improvement suggestions." (q1, section 3). In addition: personal data in the free service "may be checked by a human" (q1, only in the note on the Korean version, section 24.2).
- API Free
q1 section 13 refers, for "DeepL API Free", to the terms and conditions and to "section 3 on using the free version of DeepL" (section 3 describes use for training, see the Free plan). It contains no express statement on training specifically for API Free. Developer documentation q8: "With DeepL API paid plans, texts aren't saved on persistent storage and aren't used to train our models"; this expressly applies only to paid plans. The pricing page (q10, API tab) lists the free API plan "Developer" (one-off credit of 1 million characters) and names "no use of your data for model training" (translated) only for the Growth plan ("all the benefits of Developer, plus:", translated); whether Developer is identical to API Free is not stated there.
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
"When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2).
- Pro – Team
"When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2).
- Pro – Business
"When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2).
- Pro – Enterprise
"When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2). The pricing page additionally names Bring Your Own Key (q3, q4).
- API Pro
"When using these services, your texts will not be used to improve the quality of our services." (q1, section 4, applies to DeepL Translator Pro, DeepL API Pro, DeepL Write Pro). Pricing page: "No data training" (q3). Terms and conditions 7.4: rights to Content remain with the customer; DeepL may use Content "solely in order to provide DeepL's Services" (q2). Developer documentation: "With DeepL API paid plans, texts aren't saved on persistent storage and aren't used to train our models." (q8).
- Chat
Hosting
- differs by tool
- Copy.aimixedall 4 plans
- DeepL
- not publicly documentedFree (Translator / Write, free of charge), API Free, Pro – Individual (terms and conditions: Starter/Advanced/Ultimate), Pro – Team
- mixedPro – Business, API Pro
- EU optionPro – Enterprise
- Copy.ai
- Chat
Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented.
- Growth
Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented.
- Expansion / Scale
Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented.
- Enterprise
Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented.
DeepL- Free (Translator / Write, free of charge)
No selectable location option documented for Free. According to the Trust Center document 'Infrastructure Update' (q5), proprietary DeepL data centres in Iceland and Sweden are used for research, model training and serving Free-tier users. Privacy policy (q1, section 7.1): document translations (Free and Pro) are "processed on our infrastructure in the EEA".
- API Free
Developer documentation q7: 'Data handling may differ between the Free and Pro plans.' The location for API Free is not stated; q5 refers to Free-tier users in general (proprietary data centres in Iceland/Sweden) without expressly mentioning API Free.
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
Terms and conditions 3.1.3: DeepL determines the place of processing and may use third-party cloud services; the place of processing 'may depend, among other things, on the location of the customer' (q2). The Trust Center document (q5) names AWS for 'business and enterprise customers'; whether the Individual plan falls under this is not stated there. The pricing page describes no location for Individual (q3). Trust Center FAQ (q5): "Self-serve customers signing up for a subscription from 13 February 2025 may be processed on DeepL administered servers as well as on AWS servers."; the FAQ does not name the AWS regions for self-service subscriptions.
- Pro – Team
As Pro – Individual: no location on the pricing page (q3); the Trust Center document names AWS for 'business and enterprise customers' without attributing the Team plan (q5); terms and conditions 3.1.3 (q2). Trust Center FAQ (q5): "Self-serve customers signing up for a subscription from 13 February 2025 may be processed on DeepL administered servers as well as on AWS servers."; the FAQ does not name the AWS regions for self-service subscriptions.
- Pro – Business
According to the Trust Center document 'Infrastructure Update' (q5): hybrid model of proprietary data centres (Iceland/Sweden; research, model training, Free tier) and AWS, which takes over 'data processing and storage for business and enterprise customers'. Default: customer content may be processed and stored in all AWS regions (currently EU, US, JP); non-content metadata is stored centrally. The paid 'Data Residency' add-on (for sales-assisted customers) contractually guarantees processing only in the selected region (EU, US or JP). Terms and conditions 3.1.3: DeepL determines the place of processing; third-party cloud services may be used (q2).
- Pro – Enterprise
According to the Trust Center document 'Infrastructure Update' (q5): hybrid model of proprietary data centres (Iceland/Sweden; research, model training, Free tier) and AWS, which takes over 'data processing and storage for business and enterprise customers'. Default: customer content may be processed and stored in all AWS regions (currently EU, US, JP); non-content metadata is stored centrally. The paid 'Data Residency' add-on (for sales-assisted customers) contractually guarantees processing only in the selected region (EU, US or JP). Terms and conditions 3.1.3: DeepL determines the place of processing; third-party cloud services may be used (q2). For Enterprise customers, according to q5, the residency option can be booked contractually (EU, US, JP).
- API Pro
Two statements, verbatim: (a) Trust Center document (q5): the default is global processing via the AWS regions EU, US, JP; Data Residency add-on for sales-assisted customers. (b) Developer documentation (q6): regional endpoints process and store data in the region: 'European Union (default)' api.deepl.com, 'United States' api-us.deepl.com, 'Japan' api-jp.deepl.com; US/JP only with a signed 'regional deployment addendum' (otherwise HTTP 403). The relationship between (a) and (b) is not explained in the sources.
- Chat
Sub-processors
- Copy.ailist availableall 4 plans
- DeepLlist availableall 7 plans
- Copy.ai
- Chat
- not publicly documented (no sub-processor list found; the pricing page mentions access to models from OpenAI, Anthropic and Gemini)
- Growth
- not publicly documented (no sub-processor list found; the pricing page mentions access to models from OpenAI, Anthropic and Gemini)
- Expansion / Scale
- not publicly documented (no sub-processor list found; the pricing page mentions access to models from OpenAI, Anthropic and Gemini)
- Enterprise
- not publicly documented (no sub-processor list found; the pricing page mentions access to models from OpenAI, Anthropic and Gemini)
DeepL- Free (Translator / Write, free of charge)
- not publicly documented: full list only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5). q5 names proprietary DeepL data centres (Iceland/Sweden) instead of AWS for Free-tier users.
- API Free
- not publicly documented: full list only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5). q5 names proprietary DeepL data centres (Iceland/Sweden) instead of AWS for Free-tier users.
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
- Amazon Web Services (AWS): according to q5 ('Infrastructure Update'), data processing and storage for Business and Enterprise customers; regions EU, US, JP
- ElevenLabs: only for DeepL Voice (substitute voices), according to q1 section 5
- Microsoft Ireland or AWS EMEA: only for DeepL Voice for Meetings (hosting of the bot application, forwarding of audio data to DeepL infrastructure; transcription/translation not on their servers), according to q1 section 5
- Full sub-processor list: only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5/q9); the entries listed here are only those expressly named in q1/q5
- Pro – Team
- Amazon Web Services (AWS): according to q5 ('Infrastructure Update'), data processing and storage for Business and Enterprise customers; regions EU, US, JP
- ElevenLabs: only for DeepL Voice (substitute voices), according to q1 section 5
- Microsoft Ireland or AWS EMEA: only for DeepL Voice for Meetings (hosting of the bot application, forwarding of audio data to DeepL infrastructure; transcription/translation not on their servers), according to q1 section 5
- Full sub-processor list: only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5/q9); the entries listed here are only those expressly named in q1/q5
- Pro – Business
- Amazon Web Services (AWS): according to q5 ('Infrastructure Update'), data processing and storage for Business and Enterprise customers; regions EU, US, JP
- ElevenLabs: only for DeepL Voice (substitute voices), according to q1 section 5
- Microsoft Ireland or AWS EMEA: only for DeepL Voice for Meetings (hosting of the bot application, forwarding of audio data to DeepL infrastructure; transcription/translation not on their servers), according to q1 section 5
- Full sub-processor list: only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5/q9); the entries listed here are only those expressly named in q1/q5
- Pro – Enterprise
- Amazon Web Services (AWS): according to q5 ('Infrastructure Update'), data processing and storage for Business and Enterprise customers; regions EU, US, JP
- ElevenLabs: only for DeepL Voice (substitute voices), according to q1 section 5
- Microsoft Ireland or AWS EMEA: only for DeepL Voice for Meetings (hosting of the bot application, forwarding of audio data to DeepL infrastructure; transcription/translation not on their servers), according to q1 section 5
- Full sub-processor list: only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5/q9); the entries listed here are only those expressly named in q1/q5
- API Pro
- Amazon Web Services (AWS): according to q5 ('Infrastructure Update'), data processing and storage for Business and Enterprise customers; regions EU, US, JP
- ElevenLabs: only for DeepL Voice (substitute voices), according to q1 section 5
- Microsoft Ireland or AWS EMEA: only for DeepL Voice for Meetings (hosting of the bot application, forwarding of audio data to DeepL infrastructure; transcription/translation not on their servers), according to q1 section 5
- Full sub-processor list: only viewable in the Trust Center after an access request ("DPA Sub-Processors", "Get access") (q5/q9); the entries listed here are only those expressly named in q1/q5
- Chat
Retention
- differs by tool
- Copy.aiPrivacy notice: retention depending on…all 4 plans
- DeepL
- not publicly documentedFree (Translator / Write, free of charge)
- Terms and conditions 3.3.2: 'DeepL API…API Free
- Terms and conditions 3.1.2: DeepL stores…Pro – Individual (terms and conditions: Starter/Advanced/Ultimate), Pro – Team, Pro – Business, Pro – Enterprise, API Pro
- Copy.ai
- ChatPrivacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented.
- GrowthPrivacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented.
- Expansion / ScalePrivacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented.
- EnterprisePrivacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented.
DeepL- Free (Translator / Write, free of charge)not publicly documented: for the free version, q1 only states 'for a limited period of time'; no period specified
- API FreeTerms and conditions 3.3.2: 'DeepL API Developer reserves the right to perpetually store any Content or Processed Content' (q2; 'DeepL API Developer' = free API, terms and conditions 1.13).
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)Terms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2).
- Pro – TeamTerms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2).
- Pro – BusinessTerms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2).
- Pro – EnterpriseTerms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2).
- API ProTerms and conditions 3.1.2: DeepL stores Content and Processed Content only temporarily, as far as technically necessary; further storage only at the customer's request (e.g. "saved translations"), deletion 90 days after the end of the contract; access logs (without content) for billing, security, statistics. Terms and conditions 3.1.4: for certain error patterns, automatic encrypted storage for up to 72 hours for troubleshooting, followed by automatic deletion, not attributed to any customer. Privacy policy section 4: texts deleted after the service has been provided (q1, q2). Developer documentation q8: for paid plans, texts are not saved on persistent storage.
Price
- differs by tool
- Copy.ai
- 29 USD/mo… (further prices in the details)Chat
- 1,000 USD/mo… (further prices in the details)Growth
- several tiersExpansion / Scale
- customEnterprise
- DeepL
- 0 EURFree (Translator / Write, free of charge), API Free
- 7.49 EUR/mo… (further prices in the details)Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
- 24.99 EUR/user/moPro – Team
- 49.99 EUR/user/moPro – Business
- customPro – Enterprise
- Pricing page, API tabAPI Pro
- Copy.ai
- Chat
29 USD per month with monthly payment; 24 USD per month with annual payment (288 USD per year, '20% saving') (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes')
- Growth
1,000 USD per month, billed at 12,000 USD per year (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes')
- Expansion / Scale
Expansion: 2,000 USD per month, billed at 24,000 USD per year; Scale: 3,000 USD per month, billed at 36,000 USD per year (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes')
- Enterprise
Individual, request a demo (pricing page)
DeepL- Free (Translator / Write, free of charge)
EUR 0 (q1)
- API Free
EUR 0 (terms and conditions 1.13: 'provided by DeepL free of charge')
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
EUR 7.49/month with annual billing, incl. VAT (q3, price for Germany); Write Pro add-on EUR 6.99/user/month (q3)
- Pro – Team
EUR 24.99/user/month with annual billing, incl. VAT (q3)
- Pro – Business
EUR 49.99/user/month with annual billing, incl. VAT; 99.0 % availability (q3)
- Pro – Enterprise
custom (pricing page: 'Custom pricing'); 99.9 % availability (q3)
- API Pro
Pricing page, API tab (German version, retrieved 2026-10-18, q10): Growth plan EUR 23.80/month with annual billing or EUR 29.75 with monthly billing, incl. VAT, plus usage-based costs (12 million characters per year included; EUR 22.00 per 1,000,000 additional characters); Enterprise API: "Individuelle Preisgestaltung" (individual pricing). The pricing page uses the plan names Developer, Growth and Enterprise API.
- Chat
- Copy.aiyesall 4 plans
- DeepLyesall 7 plans
- Copy.ai
- Chat
yes (5 seats, unlimited words and chat projects, access to models from OpenAI, Anthropic and Gemini)
- Growth
yes (75 seats, unlimited words in chat, 20,000 workflow credits per month)
- Expansion / Scale
yes (Expansion: 150 seats, 45,000 workflow credits per month; Scale: 200 seats, 75,000 workflow credits per month)
- Enterprise
yes (API access, bulk workflow runs, 20+ integrations, unlimited customisable workflows, named account and support teams, 'Enterprise Grade Security Protocols')
DeepL- Free (Translator / Write, free of charge)
yes (translation, text improvement; free version)
- API Free
yes (free API, up to 500,000 characters per month according to the terms and conditions' Service Specification)
- Pro – Individual (terms and conditions: Starter/Advanced/Ultimate)
yes
- Pro – Team
yes
- Pro – Business
yes
- Pro – Enterprise
yes
- API Pro
yes (pay-per-use or plan; up to 1,000,000 characters per document according to the Service Specification)
- Chat
Evidence
- Copy.ai6 sources
- DeepL10 sources
- Copy.ai
- Copy.ai pricingPricing page, retrieved 18 Oct 2026
- Security & TrustSecurity page, retrieved 18 Oct 2026
- Privacy Notice (Last Updated November 27, 2023)Privacy notice, retrieved 18 Oct 2026
- Terms of Service (Last Updated October 12th 2023)Terms and conditions, retrieved 18 Oct 2026
- Copy.ai Trust CenterTrust Center, retrieved 18 Oct 2026
- copy.ai Knowledge BaseHelp centre, retrieved 18 Oct 2026
DeepL- DeepL Privacy Policy (sections 3, 4, 5, 13)Privacy notice, retrieved 18 Oct 2026
- DeepL Pro Terms and Conditions incl. Service SpecificationTerms and conditions, retrieved 7 Oct 2026
- DeepL Pro: pricing and FAQ (German)Pricing page / provider FAQ, retrieved 7 Oct 2026
- Secure and compliant Language AI (Data Security)Provider security page, retrieved 7 Oct 2026
- DeepL Trust Center (including the document "Infrastructure Update: DeepL's Enhanced Cloud Platform" of 2026-02-06, Knowledge Base (FAQ), announcements on C5/SOC 2 Type 2 of 2025-08-20 and ISO 27001 of 2026-02-03); readable in the browser, documents in the Legal section only after an access requestTrust Center, retrieved 18 Oct 2026
- Regional API EndpointsOfficial developer documentation, retrieved 7 Oct 2026
- Privacy (DeepL API Documentation)Official developer documentation, retrieved 7 Oct 2026
- About (DeepL API Documentation)Official developer documentation, retrieved 7 Oct 2026
- DeepL Data Processing Agreement in the Trust Center (linked in q2 8.1.5); only viewable after an access request ("Get access")DPA (reference), retrieved 18 Oct 2026
- DeepL Pro: pricing, API tab (German version, EUR; plans Developer, Growth, Enterprise API)Pricing page, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
No guarantee of accuracy, not legal advice. Each entry is valid as of the date shown. Open points are listed on the detail pages.
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Individual pages: Copy.ai, DeepL. All tools in the category: Writing & translation.