Copy.ai
Provider: CopyAI, Inc. · Based in: CopyAI, Inc., 1661 International Drive, Memphis, TN 38120, USA · Provider website
- Plans
- 4
- Sources
- 7
- As of
- 18 Oct
As of 18 Oct 2026. Based on our research on this date and the process described in the methodology. No guarantee of accuracy, not legal advice. The provider’s current documents take precedence. Found an error? Report a correction.
Incomplete. 5 points could not be verified in any provider source (see open points). This does not mean the matter is unproblematic; it means we have not checked it.
At a glance
- Hosting
- mixed: all 4 plans
- Training on inputs
- no: all 4 plans
- DPA
- not publicly documented: all 4 plans
- Provider
- CopyAI, Inc.
- Based in
- CopyAI, Inc., 1661 International Drive, Memphis, TN 38120, USA; EU representative: GDPRLocal (contact@gdprlocal.com) (q3)
Values from 4 plans, each listed with the plans it applies to. Details and evidence are in the plan table.
Compare Copy.ai
Compare with another toolCompared plan by plan with other tools in the category Writing & translation:
Details per plan
Short values per plan. Click a feature to open the evidence and notes for all plans; sources with retrieval dates are under “Evidence”.
| Feature | ChatCompare Copy.ai Chat with another tool | GrowthCompare Copy.ai Growth with another tool | Expansion / ScaleCompare Copy.ai Expansion / Scale with another tool | EnterpriseCompare Copy.ai Enterprise with another tool |
|---|---|---|---|---|
| differs by plan | 29 USD/mo… (further prices in the details) | 1,000 USD/mo… (further prices in the details) | several tiers | custom |
| Details: Price | 29 USD per month with monthly payment; 24 USD per month with annual payment (288 USD per year, '20% saving') (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes') | 1,000 USD per month, billed at 12,000 USD per year (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes') | Expansion: 2,000 USD per month, billed at 24,000 USD per year; Scale: 3,000 USD per month, billed at 36,000 USD per year (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes') | Individual, request a demo (pricing page) |
| yes | yes | yes | yes | |
| Details: AI features included | yes (5 seats, unlimited words and chat projects, access to models from OpenAI, Anthropic and Gemini) | yes (75 seats, unlimited words in chat, 20,000 workflow credits per month) | yes (Expansion: 150 seats, 45,000 workflow credits per month; Scale: 200 seats, 75,000 workflow credits per month) | yes (API access, bulk workflow runs, 20+ integrations, unlimited customisable workflows, named account and support teams, 'Enterprise Grade Security Protocols') |
| not publicly documented | not publicly documented | not publicly documented | not publicly documented | |
| Details: DPA | not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework) | not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework) | not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework) | not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework) |
| no | no | no | no | |
| Details: Training on inputs | Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan. | Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan. | Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan. | Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan. |
| Privacy notice: retention depending on… | Privacy notice: retention depending on… | Privacy notice: retention depending on… | Privacy notice: retention depending on… | |
| Details: Data retention | Privacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented. | Privacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented. | Privacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented. | Privacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented. |
| mixed | mixed | mixed | mixed | |
| Details: Hosting | Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented. | Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented. | Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented. | Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented. |
| list available | list available | list available | list available | |
| Details: Sub-processors |
|
|
|
|
| 6 sources | 6 sources | 6 sources | 6 sources | |
| Details: Sources with retrieval date |
|
|
|
|
Compare Copy.ai Chat with another tool
Price and scope
- differs by plan
- 29 USD/mo… (further prices in the details)
29 USD per month with monthly payment; 24 USD per month with annual payment (288 USD per year, '20% saving') (pricing page); according to the Terms, plus applicable taxes ('plus any applicable taxes')
- yes
yes (5 seats, unlimited words and chat projects, access to models from OpenAI, Anthropic and Gemini)
Contract and data use
- not publicly documented
not publicly documented (no public DPA found on copy.ai, on the security page or in the help centre; Trust Center only upon an access request; the privacy notice names standard contractual clauses and the EU-US Data Privacy Framework)
- no
Security page: 'We don't train on your data' – models are said to be trained without using individual user data; prompts are said not to be shared with other customers and data not to be sold. Terms (2023-10-12) 7(b): users grant Copy.ai and licensors a broad licence to content for providing, operating, securing and improving the services; training is neither expressly mentioned nor excluded therein. The documentation does not differentiate by plan.
- Privacy notice: retention depending on…
- Privacy notice: retention depending on purpose, legitimate interests and legal obligations; after a deletion request, residual copies in backups and at third parties may disappear with a delay. Help centre: the account can be permanently deleted in the settings (projects, brand voices, history and workspace data are removed); deleted work cannot be recovered. Specific periods: not publicly documented.
Hosting and sharing
- mixed
Privacy policy (as of 2023-11-27): Copy.ai uses cloud services for storage and processing in the USA and the European Union and may use further locations at its own discretion; Brazil, Costa Rica, the Philippines and Canada are additionally named as transfer destinations. Whether customers can choose the region: not publicly documented.
- list available
- not publicly documented (no sub-processor list found; the pricing page mentions access to models from OpenAI, Anthropic and Gemini)
Evidence
- 6 sources
- Copy.ai pricingPricing page, retrieved 18 Oct 2026
- Security & TrustSecurity page, retrieved 18 Oct 2026
- Privacy Notice (Last Updated November 27, 2023)Privacy notice, retrieved 18 Oct 2026
- Terms of Service (Last Updated October 12th 2023)Terms and conditions, retrieved 18 Oct 2026
- Copy.ai Trust CenterTrust Center, retrieved 18 Oct 2026
- copy.ai Knowledge BaseHelp centre, retrieved 18 Oct 2026
not documentedmeans: not publicly documented, not verifiable in any provider source. It does not mean “no”.
Third-country transfers
Privacy notice (as of 2023-11-27): CopyAI, Inc. is based in the USA; data may be transferred to the USA, Brazil, Costa Rica, the Philippines and Canada. For transfers from the EU/EEA, the UK and Switzerland, Copy.ai names the EU-US Data Privacy Framework (incl. UK Extension and Swiss-US DPF) and standard contractual clauses. According to the official DPF list, however, CopyAI, Inc. is an 'Inactive Participant' (all three frameworks 'Inactive - Lapse', original certification 2024-01-02, inactive since 2026-02-07); according to the list, there is therefore currently no active DPF certification. Storage and processing in the USA and EU. Transfer mechanism per service provider: not publicly documented.
- Privacy Notice (Last Updated November 27, 2023) (Privacy notice), retrieved 18 Oct 2026
- Data Privacy Framework List – CopyAI, Inc. (Inactive Participant) (Official register), retrieved 18 Oct 2026
Certifications (as stated by the provider)
Security page: Copy.ai offers a SOC 2 report for download or on request and refers to independent attestations without stating the type or audit period. ISO 27001: not publicly documented. The Trust Center (trust.copy.ai) shows only a 'Request access' form without access; contents cannot be viewed.
- Security & Trust (Security page), retrieved 18 Oct 2026
- Copy.ai Trust Center (Trust Center), retrieved 18 Oct 2026
AI Act
Functions: Generative text features (chat, workflows, agents, Brand Voice, tables, translation and localisation) with models from OpenAI, Anthropic and Gemini according to the pricing page.
Provider’s statement: not publicly documented(no mention of the EU AI Act found on the pricing page, security page, privacy notice, Terms or in the help centre).
Classification (for review, not legal advice): For review: the customer is typically a deployer (Art. 3 No. 4 AI Act); for AI-generated, published texts, check transparency obligations under Art. 50. Not legal advice.
- Copy.ai pricing (Pricing page), retrieved 18 Oct 2026
- Security & Trust (Security page), retrieved 18 Oct 2026
- copy.ai Knowledge Base (Help centre), retrieved 18 Oct 2026
Current notes 2026
The privacy notice (2023-11-27) and Terms (2023-10-12) still bear these dates when retrieved on 2026-10-18; newer versions were not found. The pricing page shows the footer '© 2025'. The help centre redirects to support.fullcast.com/copy-ai ('© 2026 Fullcast, Inc.'), and the support address on the security page is a fullcast.com address; the legal texts do not describe the corporate relationship. According to its own statement, the privacy notice does not apply to content processed on behalf of business customers.
Open points of the review
- No public DPA and no sub-processor list found on copy.ai, on the security page or in the help centre.
- Trust Center can be viewed only upon an access request; SOC 2 type and audit period not publicly stated.
- Terms (as of 2023-10-12) 7(b): the licence to user content, including for improving the services, neither excludes nor includes model training; the commitment on training appears only on the security page.
- Whether the hosting region can be chosen is not described in the privacy notice, security page or help centre.
- No AI Act statement by the provider found.
Frequently asked questions
Where does Copy.ai store data?
mixed (plans: Chat, Growth, Expansion / Scale, Enterprise). According to the provider, as of 18 Oct 2026.
Is there a DPA for Copy.ai?
not publicly documented in: Chat, Growth, Expansion / Scale, Enterprise. Based on our research, as of 18 Oct 2026.
Does Copy.ai use inputs for AI training?
no in: Chat, Growth, Expansion / Scale, Enterprise. According to the provider, as of 18 Oct 2026.
Where is the provider based?
CopyAI, Inc., 1661 International Drive, Memphis, TN 38120, USA; EU representative: GDPRLocal (contact@gdprlocal.com). According to the provider, as of 18 Oct 2026.
All sources
- 01Copy.ai pricingPricing page · retrieved 18 Oct 2026
- 02Security & TrustSecurity page · retrieved 18 Oct 2026
- 03Privacy Notice (Last Updated November 27, 2023)Privacy notice · retrieved 18 Oct 2026
- 04Terms of Service (Last Updated October 12th 2023)Terms and conditions · retrieved 18 Oct 2026
- 05Copy.ai Trust CenterTrust Center · retrieved 18 Oct 2026
- 06Data Privacy Framework List – CopyAI, Inc. (Inactive Participant)Official register · retrieved 18 Oct 2026
- 07copy.ai Knowledge BaseHelp centre · retrieved 18 Oct 2026
More tools in Writing & translation with an EU hosting option (in at least one plan)
- DeepL · Based in: Maarweg 165, 50825 Köln, Germany
- Google Translate · Based in: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
All tools in Writing & translation · Tools with an EU hosting option
Further reading
All tools in the category: Writing & translation. Figures across all tools: Data report.